23:08Sous-titrage Société Radio-Canada
24:105-4-9-3
24:149-1-1
24:15What's your emergency?
24:17Faster delivery
24:18No, wait, the address is
24:235-4-3-9
24:25I said hurry it along
24:269-1-1, what's the location and nature of your emergency?
24:29What's that, ma'am? Can you slow down, please?
24:31I don't think I can go slower, actually
24:33Better
24:339-1-1, what's your emergency?
24:359-1-1, what's your emergency?
24:379-1-1, what's your emergency?
24:38Better
24:39You're calling about a leaky sewer line?
24:41You want 3-1-1, not 9-1-1
24:42Noisy neighbors, not an emergency
24:43That's what Google is for
24:44Go back when somebody's bleeding
24:45Excellent
24:47Sir, what exactly is your problem?
24:49Well, ma'am, I'm just feeling lonely
24:53Lonely?
24:54I can hear that
24:55But it's not your job to keep them company
24:57Look at your count
25:00End it and move on
25:02Uh, sir, you should see your facility therapist
25:05I see they have one
25:06What?
25:07Here
25:08The therapist at that, the place where you live
25:11I'm sorry, goodbye
25:12So sorry
25:18Next time skip that, I'm so sorry
25:259-1-1, what's your emergency?
25:27Please help, I lost Leo
25:28All right, who's Leo?
25:30I'm babysitting him
25:31He's 5
25:32I was folding laundry and then I looked up and he was gone
25:35And now I can't find him anywhere
25:36Leo, come out!
25:38Okay, take a breath
25:39What's your name and address?
25:40Aaron, 87 Sunset Drive
25:42All right, hi Aaron
25:43I'm Cammie
25:43Help is on the way
25:44Has he ever done this before?
25:45He loves to play hide and seek
25:47But he always comes out when I yell, ollie, ollie, oxen free
25:50Ollie, ollie, oxen free, Leo!
25:52Does the home have a swimming pool?
25:55Oh God
25:56Yes?
25:58Go check
26:03He's not in the pool
26:04Okay, that's good
26:06Uh, check the crawl spaces, the attic, and any vehicles in the garage
26:12He's not in the attic
26:14What?
26:16Aaron, I'm sorry I missed you
26:17Can you hear me?
26:18Yes
26:19Yes, I can now
26:21Maybe he's hiding in one of the beds
26:23I just realized I didn't check them before I called you
26:25That's enough
26:26Hide and seek
26:27Let's go, Cammie
26:30Aaron
26:32You said you were folding laundry
26:34Did you happen to put in another load after that one?
26:37Yes, why?
26:39Go check the washing machine, now
26:42Oh my God, he's in there!
26:44Aaron, help!
26:46He's stuck in there, the door won't open!
26:49That's because it's in the middle of the cycle
26:50What kind of washing machine is it?
26:52And I need the model number two
26:53Front loader
26:54L?
26:55A-L?
26:56Did you say A-L?
26:57Yeah
26:57A-L
26:58Okay, to emergency, open the door
27:00Unplug the machine and it should unlock
27:07It didn't work, it's still locked
27:10The water's rising, it's drowning!
27:12It doesn't make sense, it should have worked
27:13What was the washer model?
27:15Well, she said it was a front loader A-L
27:16But I'm plugging it, it didn't work
27:18You sure she didn't say H-L?
27:20Well, the connection was bad, of course
27:21Let's try something else, Aaron
27:23Plug the machine back in
27:24Plug it in again?
27:25Yes, and hurry
27:27It's in!
27:28All right, now press the start button twice
27:30Then the spin speed four times
27:32And then now press start one more time
27:38It's working, the water's draining!
27:43No, no!
27:47Leo, are you okay?
27:49Is he breathing?
27:49I'm okay
27:50Yeah, he's okay, I think he's okay
27:52Leo
27:55Okay, paramedics will be there soon
28:00Thank you, Sammy
28:11Hello?
28:14Hello?
28:20All right, Cap, I didn't hear you
28:22Probably should have asked permission to do this, huh?
28:24What exactly is this?
28:26I realized after that distillery fire
28:28I'd never trained on pumping water from a backup source
28:32Figured I'd practice and wash the rigs at the same time
28:37Don't tell your brother
28:38But you are the most impressive cadet we've ever had
28:40Not that impressive
28:41I can't go more than a few seconds without the pump running dry
28:44Water line in the bins is even lower than those hydrants at the distillery
28:51That's it?
28:53Really, that's it?
28:54That's what?
28:54That's the missing piece in all this
28:56Oh, great
28:57I have no idea what you're talking about
28:59Well, that's okay
28:59I gotta go to the city planner's office
29:01You tell Rye he's in charge while I'm gone
29:03Did you still want to talk?
29:04I hope not
29:06Okay?
29:10Okay
29:15Ariella, can I have a minute?
29:17Taking a lot of those today
29:19Tilda
29:19Out
29:22Hi, Cammy
29:23Hi, Tilda
29:26So
29:28What do you want?
29:31I understand that you have a certain way of doing things at your company
29:34But snapping at people, breathing down everyone's necks
29:38It's just not how we operate around here
29:40Around here?
29:41You mean in Nashville?
29:45Any other day, if I wasn't sure what I heard, I would have asked, can you please repeat that?
29:50But today, all I can think is that I say please too much or that I take too long
29:54And me, second-guessing myself, almost got a kid killed
29:57And you're blaming me for that?
30:00You put people under too much pressure, they'll make mistakes
30:05People?
30:07Or you?
30:10I'm gonna be brief because I know how much you like that
30:13You ever tap into one of my calls again, you won't have to fire me because I'll quit
30:24Edward
30:25Thank you for meeting me
30:27Yeah, it's the first invitation I've had from you in 28 years
30:30I wasn't gonna miss it
30:32I, uh, took the liberty of ordering you a whiskey
30:34Raleigh number seven
30:36Two fingers just doesn't make up for 2,000 gallons
30:39But, uh, it is a start
30:41That's why I called
30:42I would like to put all this petty crap behind us
30:47So, you ready to accept my terms?
30:50Not quite, but I have a counteroffer for you
30:53Well, let's hear it
30:54You are gonna save every firefighting job in this town
30:57Including that kid, Blue?
30:59Especially that kid, Blue
31:03And why on earth am I gonna do that?
31:06Because I keep thinking about your distillery and the dry hydrant
31:13If we'd had enough water to pump, we could've gotten on top of that blaze in no time
31:17And your mash would've been saved
31:19I just keep thinking, why couldn't we draw enough water?
31:22Now, you did a renovation to distillery, what was it, about two years ago?
31:25I suppose
31:25Why?
31:27I paid a visit to the Department of Public Works
31:29And they couldn't find any record of your flow test from the last two years
31:34They couldn't find a record of anything since you did the work
32:06What are you implying?
32:07Especially the apartments down by the river, those hydrants are in violation as well
32:11Can you imagine if that was to somehow leak out to the press?
32:15That sounds like a threat
32:17You can call it what you want
32:19Well then, are you ready to admit the truth?
32:22About what?
32:23That you destroyed my fermentation vats
32:26Because you wanted to
32:28No, I did it because it was the right call
32:31But I have to admit
32:34It felt damn good to watch you suffer
32:37Well
32:39We'll just see who is gonna be suffering in the end
32:459-1-1, what's your emergency?
32:48Hello?
32:49Hello?
32:50It's a butt dial, hang up
32:51We don't hang up on pocket dials
32:53You do now
32:54Lorna, hang up and clear the line for an actual caller
32:57Lorna!
32:58It's okay, just follow up with a text like we were trained
33:059-1-1, what's your emergency?
33:08Can you hear me?
33:10Anybody there?
33:12Hello?
33:12Kick it, you've got other calls
33:15Call dropped
33:16Told you
33:16Butt dial
33:189-1-1, what's your emergency?
33:22Hello?
33:24Hello?
33:25Same number, probably a butt
33:26Push it to voicemail
33:27I don't push anything to voicemail
33:29I told you
33:30Butt dial, hang up
33:33That's it, I'm patching in
33:37Nobody's there, hang up
33:40If anybody's there, hit a button
33:44I hear you
33:45Okay, I'm sending you a video chat link
33:47Click the link so I can see what's going on
33:55It looks like you're choking
34:00Okay, ball up your fist like this
34:02Put it right under your ribcage
34:03And then punch as hard as you can with your other hand
34:06Come on
34:07Yes, yes, just like that
34:13She's not gonna make it
34:14Okay
34:18Okay, go to the chair
34:19And fall with all your weight
34:21So that it hits you right here
34:22Underneath your ribcage
34:30Ma'am
34:30If you can hear me
34:32Please don't give up
34:33Come on
34:34You're not alone
34:35I am right here with you
34:37I need you to summon up
34:38All the strength you have left
34:40And get up
34:41No
34:43Oh, come on
34:46Please
34:49Yes, yes
35:00Okay
35:04How do you feel, ma'am?
35:07I'm better now
35:08Oh, my God
35:10You saved my life
35:13You did the hard part
35:16Eating alone in a hotel room
35:19That would have been a sad way to go
35:22Oh, thank you
35:23Okay
35:25Yeah
35:32Hey
35:36Are you crying?
35:38No
35:39I don't cry
35:40At work
35:40Ever
35:41What's going on?
35:42I just wanted to give you this
35:48Your letter of resignation?
35:50I told you what would happen if you jumped into one of my calls
35:52You can't quit, Cammie
35:54Why not?
35:56I lied
35:59I was crying
36:02That woman that you saved
36:05Eating sad takeout alone in some random hotel room
36:12That's me
36:14I even have the same pencil skirt
36:16If you hadn't taken the time
36:19If you hadn't enabled that video call
36:21Everything
36:21You put it in this call center
36:23You saved her life
36:26And you did it your way
36:29Which will never look good on your stat sheet
36:33You're inefficient
36:35You're slow
36:35And you're overly polite
36:37But, believe it or not
36:38We both want the same thing
36:40Which is what?
36:42To help as many people as possible
36:46So I will stay out of your way
36:48But you cannot leave
36:53I guess I can stick around
36:57Hey
36:58You were a music producer, right?
37:02You googled me?
37:03I had Tilda pull up your LinkedIn
37:06Why did you give it all up for this?
37:09No offense
37:15My husband and I were having dinner
37:19We were joking about becoming empty nesters
37:25And at first I thought he was laughing
37:31But then he looked at me with these
37:35These eyes
37:38I'll never forget that look
37:42And then he fell over
37:47He was joking
37:49Just like our girl today
37:52I didn't know the Heimlich on the ground
37:54And I called 911
37:56And it went to voicemail
37:57I didn't even know they had voicemail
38:00I am so sorry I told you to push that call
38:02The world needs more people like you
38:04Well then, honey
38:05You gotta stop trying to fire all of us
38:07I have Boba
38:10Not all
38:11Who was Boba?
38:13On the house
38:14Just one more, actually
38:17Walter?
38:19No
38:19I looked through his books
38:21Where he's expensed two dispatchers' salaries
38:23Worth of company meals this year alone
38:25And he's been paying himself 20 hours overtime a week
38:28For the last five years
38:30Which is fraught
38:34He has no idea, does he?
38:37I'll wait until everybody gets a Boba first
38:39Then I'll drop the hammer
38:41It's just good manners
38:43You're learning
38:49Hey, babe, what's up?
38:51Oh, I'm just out for a ride
38:52Thought I'd check in
38:53Make sure you didn't suffer a stroke
38:56Why would you say that?
38:57Because brain damage is the only excuse
38:59For doing something so damn stupid
39:01Did you actually try to blackmail my father?
39:04He told you
39:05Yes, I'm the one that brought you all to the peace table
39:07Of course he did
39:08I needed to keep you out of it
39:10I found out your dad's been up to some pretty shady stuff
39:12Well, then you should have told me
39:14And then we could have dealt with it together
39:16Even if it meant air in your family's dirty laundry?
39:19Yes, if it's the right thing to do
39:20Instead, you fired a shot across the bow
39:22And, Ellis, I hope you're ready
39:24Because you know that when my father goes to war
39:26He goes full scorched earth
39:27And no matter what happens in the end
39:29Now, everybody gets burned
39:34Honey
39:46What the heck?
39:53All right, Taylor
39:54We need to order two more vials of diazepam
39:57Three more fiend
39:58Whoa
40:01The heck is that?
40:03Somebody's in our system
40:04PD-16, please respond to that wellness check
40:07Copy, Dispatch
40:08Can you repeat the address?
40:10Yep, sending it to you now in the cab
40:14Hey, Dispatch
40:15Something's wrong with IMDT
40:17You're not looking at a pirate flag, are you?
40:19How'd you know?
40:22Because I'm looking at the same thing
40:23Did y'all just get locked out, too?
40:25Yeah
40:25Prepare to be boarded
40:33Creepy
40:33Whoa
40:35System's going haywire
40:38Flash flood alert
40:40Wildfire alert
40:43Toxic spiel alert
40:44You could be doing this
40:46Attention
40:47Attention
40:48All personnel
40:48Earthquake alert
40:50Earthquake
40:51Here
40:52Attention
40:53All personnel
40:54Clear attack alert
40:56They just said nuclear?
40:57What the hell's going on?
40:59We've been hacked
41:06Wildfires and earthquakes
41:08What is happening in Nashville, Willie?
41:13Tornadoes
41:14What?
41:18Whoa, whoa, whoa
41:20Hey, whoa
41:20Whoa
41:33Is it over?
41:34I don't think so
41:36Six hours
41:37This is a timer
41:38To what?
41:40Drill time is over
41:42It's a ransom
41:44They want the city to pay 10 million
41:46A what?
41:48Nashville gets
41:50Bloody
41:54Oh, God
41:54We're all going to die
41:56Oh, God
41:56We're all going to die
42:10We're all going to die
42:11We're all going to die
42:14We're all going to die
42:16We're all going to die
42:19We're all going to die
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