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00:00Okay, let's continue with our next part, which is emotional intelligence. I want to
00:14I want to share with you how important this topic is because we have to, or because we should, study our own.
00:23emotions because when I was coordinating the group, a comment made me feel uncomfortable and it was
00:30It's obvious because my group, my team, noticed today what happened to you; your expression changed out of nowhere.
00:37Hey, if he made a very small comment, why did you react that way? We need to...
00:43realizing that it is a product of our emotions and that we need to know ourselves when I had the opportunity
00:49Understanding this topic, truly knowing it for the first time, which was about 34 years ago for me, was
00:55Key because I need to share with you that every time I have any discomfort, hey, because I'm sharing it with you right now
01:04I was talking to my boyfriend and I would tell him, I would tell him, the next day something that had bothered me and he
01:11I was saying that yesterday I couldn't tell you because I was trying to understand what had happened.
01:16Trying to draw conclusions, and I already knew, that bothered me because of this, because of this
01:23Therefore, it is very different when we study and analyze what happened if the blame lies with a comment.
01:30What he did was very rude, or was it really because he asked for something sensitive or asked for something that was insecure?
01:37etcetera, I want you to see how this part is extremely important, it's crucial when it comes to
01:43coordinate a group, and I tell you this also because many groups are a product of emotional intelligence.
01:49They're splitting up because today the one in front... I don't understand why he's yelling at us like that, why not?
01:57Why doesn't he accept replies, or why doesn't he accept proposals if he should at least listen to them?
02:03Let's begin with the concept of intelligence: intelligence is the faculty of the mind that allows
02:08to learn, to understand, etc., to form a certain idea of reality, which is an emotion
02:13an emotion, simply an energy that we feel, good energy in a good sense, not in a good way.
02:20an energy like the one the new era now presents to us in this new world, but a
02:27emotion, that feeling I suddenly had where I felt something I didn't like and I couldn't achieve it
02:34So when we put these two together, it's OK, I'm going to put the being, I'm going to, I'm going to, I'm going to with my
02:40I'm going to use my intelligence to identify what happened, what bothered me, and how I can fix it.
02:48so that in the future, when someone makes a comment to me in front of everyone, I won't have to... well
02:54My annoyance isn't obvious from my face, and I'm going to share this definition with you, which says the ability
03:02It is the ability to perceive one's own thoughts and those of others, to distinguish between them and to make use of them
03:09That information to guide one's own thinking and behavior, okay, I understand, I understand that...
03:16I didn't like the comment this person made to me because they did it in public, and maybe...
03:24He's right, you know he's right, but here we have two paths, one at the moment of saying hey is
03:30Why are you telling me that? You have this defect too. I don't know why you're complaining to me, or what happened last time, okay?
03:37Thanks for your comment. I'm not going to dwell on it, I'm going to reflect on it and work on it, and I'm going to stay calm.
03:44I already reflected on it and I was thinking about this, the appointments the next day, the following week I was thinking
03:49I acknowledge my fault in this, but I believe the way I said it was not appropriate.
03:55Well, look how different it is when we revolt and our ego, our pride, cannot be trampled on.
04:03And we respond in the moment when we analyze and calmly make the right decisions.
04:09Look, I want to share with you another study, or rather another article, that Forbes also raises, right?
04:17I'm married to the newspaper, but this article caught my attention too, which I was able to...
04:23See there, in comparison to others, it says what differentiates a team with emotional intelligence; that's the title.
04:30And he says many work teams sometimes find themselves stuck.
04:36as a product of the personalities and abilities of all members, what does this mean? Look at what
04:44It goes on to say that a US study found that teams with a high level of
04:51Those with intelligence tend to function more harmoniously, while those without it function at lower levels.
04:59But why, I mean, why, why, I mean, and what are these emotions, what are these characteristics that
05:08I have to work, I'm going to share them with you and we'll see them next, and I divided it into four segments
05:13First, self-awareness comes with great attention because it analyzes each of the points, and I will try to
05:19Try to be as clear as possible, but if not, help yourself with introspection and try to
05:26Find clear examples where you think this can help you or where you think you have experienced it and
05:33You say I think this situation was good, I think this emotion came to me, this conflict came to me in
05:40on that day and I could have done it in such a way or even perhaps a product that you even get to
05:46losing friendships or even developing rivalries due to misunderstandings, simply because...
05:51There were good performances, and recklessness got the better of us. Emotional self-awareness is the ability to read and
05:57Understanding your emotions is the very first thing, okay? That's what I'm sharing with you, because something happened to me.
06:03which bothered me, and as I was telling you, I was giving you the example of my girlfriend, and although at the time I
06:08I said something happened, but I don't know what. The next day, when I was thinking about it, I fell asleep there.
06:14I understood, a little worried, what had happened, and then we talked and resolved the second point.
06:19Self-assessment requires a realistic evaluation of your strengths and areas for improvement.
06:25What opportunities do I have? What emotions and feelings do I have that help me? Which ones do I have well under control? Which ones don't I have?
06:32Self-confidence, a positive sense of self-worth, knowing I have these qualities, knowing that
06:40In reactions, well, in situations in such circumstances, he reacts impetuously, and I know that
06:45In other parts, it's very calm to give them their fair value and try to balance them; this second part...
06:55Within emotional intelligence, it's called self-management; first, we begin with the
07:00Self-control is the ability to keep disruptive emotions and impulses under control. Okay, I'm...
07:07I'm about to explode from what they just told me. Calm down, calm down, it's nothing, what are you worried about?
07:15What will they say? What worries us is that he just humiliated me. Well, in our minds that's what we believe.
07:25I have to humiliate them in front of the group, I have to silence them, I have to make them see who the authority is here and
07:29There you go, and you have to know what you have to know, why the classic one, because I have the surname Ribera and today I
07:36You're going to find out, no, no, no, try, but calmly, calmly, analyzing and strengthening this part of it.
07:44Self-control and dryness, such as controlled impulses, integrity, a constant display of honesty and integrity
07:52Okay, well, there are things that might have bothered me, like what that person said to me.
07:58So I talk to him and I tell him, you know what? Well, you're right, you're right, and as I already told him
08:06Right now, but the way you said it wasn't right, unlike going and admitting, you know that
08:12You're not right, you're the only one to blame here. What a difference being honest makes!
08:17Be careful with this because many people can fall into this trap of being overly scrupulous.
08:23But you can get out, and you know who was very scrupulous, Saint Thérèse of the Child Jesus, she says that
08:31He had to endure these scruples for a year and a half and saw sin in everything, etc., but
08:37He could have left, he said, but, and excuse me, in his scrupulousness he mentions the ability to
08:43Manage yourself and your responsibilities calmly, as Sereno Moreno says, it's not about either
08:50I see sin in everything, and that's why I'm going to deprive myself and that's why I'm not going to do such a thing because I don't
08:56help etc. no no don't worry and it's about having a criterion, a formative criterion, adaptability the
09:02ability to adapt to situations the world changes like this, like this, like this, like this, just as we have the
09:09We currently have an event scheduled, so we won't be accepting visitors this weekend. It might change later, so you can come.
09:14Down so simple today the world today the world is stopped by an incredible pandemic the adaptability
09:23To do everything possible to bring our projects to fruition, the last point in self-management is the
09:30action orientation, initiative, willingness to meet an internal standard of excellence and leverage
09:36The opportunities, the will, exercising the will, even though today we sometimes wander around a little bit
09:42always listless, always with that attitude, even though we know it weighs us down, but willpower prevails.
09:53Intelligence is capable of dominating the will; I don't want to, but I will. I have this ability.
10:01It's a gradual process; the other part within emotional intelligence is...
10:07Czech social consciousness, like this empathy I already mentioned, putting yourself in someone else's shoes, awareness
10:12organizational ability to read the currents of organizational life, build networks and navigate
10:17Politics is, remember, we don't just close ourselves off in our own circle, but there is more to it. Read above.
10:24Hey, because, well, as simple as the article I just shared with you, because in a company it works
10:31It's better to focus on individuals or groups who have had emotional intelligence talks because because because
10:37They do, but why don't others? So, going beyond, stepping outside our small circle, a leader is what I want.
10:44Let's make sure everything is clear, but let's also be clear about this: right now we're here coordinating a group, what you...
10:51If you want, and as you mentioned, we could be running an educational institution soon.
10:56We don't only know God, we don't know the other point within social consciousness in intelligence
11:02Emotional service orientation is simply the ability to recognize and meet the needs of
11:09the siblings the last part of emotional intelligence social skills the ability to become
11:17To take charge and inspire with a compelling vision, that is, visionary leadership. Let's not forget that I love you.
11:28In other words, we have different emotions which govern us, and there are emotions that
11:38In fact, they make us believe that we are not capable, and besides, they give us the... they invite us to do something
11:48national event we can't we can't because why not because not when today you know that
11:58This is a complex issue that I first have to work on myself, and then we'll be able to move forward.
12:07any project, but this is a process of internal introspection; it's not so much that it's that...
12:14I'd rather not know, I don't have the financial resources, we can all have it, we can all have it
12:20material resources, economic resources, human resources to put on the best event, but if inside me I have a
12:27A complex issue that my emotional intelligence hasn't allowed me to identify; it can't be done, it's very, very...
12:35It's complicated then, leadership, visionary leadership, because I don't have this ability to believe in it.
12:42I'm going to analyze what makes me believe I'm not capable. I don't know, maybe as a child they told me, today it's
12:49You're not capable of doing those things, you're not going to get that far, because you probably won't.
12:54We believed it and it affected us, and there it is, we have to tear down those walls that have made us feel inferior.
13:00Influence, the ability to exert a series of persuasive tactics, as I already mentioned, the propensity
13:06to reinforce the skills of others through feedback and guidance look at what I do
13:14What I want to tell you here is not to lose sight of the little that influence or the
13:21development of others, look often at these emotions, these feelings of selfishness
13:27Jealousy, not wanting the other to grow up, is simply because it's inside us
13:34We naturally have the tendencies, well, that come from original sin, because selfishness alone
13:43Me, only me, only me, but they can obviously be brought down with the hand of God, but also through introspection.
13:49my own because I don't want that person to surpass me because I'm going to try to think
13:59Can you take my job? If I quit, what's wrong with that? Hey, because I don't want the group... the group
14:08who is in the same parish, I don't want to help him promote it on my social media.
14:16the retreat that will take place next weekend because they're going to add money and me
14:22They're going to take away my audience.
14:23Here we study ourselves and realize how deeply rooted our feelings are.
14:33Deeply rooted emotions that allow us to open up, to have this openness with everyone
14:42Communication, the ability to listen and send messages, well, here's how it has to do with...
14:48Communication with emotional intelligence is very simple
14:52Today, people are afraid of speaking in front of an audience of 100.
15:02Guys, many times I worry about what others will say. Okay, okay, okay, I'm going to sit down and analyze the invitation I received to participate in a forum where I'll be speaking in front of 500 people. I think, "What are you thinking?" and I get very nervous. I start to sweat. I'm going to calm down because I'm getting nervous.
15:26So, I'm worried about what people will say. Okay, you know what we're going to do? I'm not going to look people in the eyes. I'm going to look at other things. I'm going to look at their foreheads, I'm going to look at other things, I'm going to look at points on the walls, etc., in such a way that they think I'm seeing them. But that way I manage to overcome this fear. But do you realize what many of the problems are that prevent us from impressively developing our leadership?
15:55Many of the barriers stem from a lack of emotional intelligence, a lack of understanding of our emotions, of why we haven't achieved what we want and why we haven't overcome those complexes that prevent us from doing so. Catalysts for change—in short, all of these things, well, I think they go hand in hand: conflict management, etc., as I already mentioned, being able to dialogue, etc.
16:20Alright, that concludes this part on emotional intelligence. We're almost there! Please don't miss the next video; it's going to be great, and we'll get started with this one. See you in the next one!
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