Vulcan Imaging Associates Moves Corporate Headquarters

mymedicalnightmare

According to a January 8, 2026 Instagram post by commercial real estate managers Harbert Retail, they recently represented radiologist collective Vulcan Imaging Associates in the relocation of their corporate headquarters to the Shades Brook Office Building at 3300 Cahaba Road. The location offers discretionary "easy access" for their member doctors, located just feet from off & on ramps situated at Shades Creek Parkway / Lakeshore Drive & HIghway 280.  Accusations of harassment tactics and unprofessionalism continue to be made against the company, which regularly boasts 40+ medical doctors on its roster.   UAB (University Of Alabama Birmingham) also continues to empower and give business to this outfit 6 months following closing its $450m+ USD business deal acquiring local area St. Vincent's hospitals from Ascension: a really bad sign for the future of healthcare in Alabama. This comes despite a growing public outcry regarding the bad business practices of this company & their MD's.    Recently Vulcan Imaging has began to sponsor events in the affluent areas / neighborhoods around Birmingham, AL. (including Greystone (280) & Mountain Brook). My conclusion is they are interested in servicing customers with good insurance and ignore patients with bad or no insurance. (I had no insurance when I was a patient of their doctors & was ignored & disrespected)     My own experience confirmed their status among the lawless and unregulated landscape of the medical services sector around Birmingham, Alabama. A situation which has gone unchecked and thrived for many years.  In another video I related a BBB (Better Business Bureau) account of a 100% disabled veteran who was hounded over a bill despite the fact he had 100% / full coverage due to his status.     I was a patient of Vulcan Imaging MD Michael Brant Ruff who missed 6 inches of infection in my head / neck and evidence of a broken skull injury I almost died from in 2019. I include my April, 2022 call with Vulcan's Kim Mooney. She presides over 37 radiologists doctors in their group. I was told by Mooney that they "100% Stand By" a report of their radiologist who missed serious injuries in the MRI. She did not elaborate on who "they" were however. Mooney does not possess a medical license. I was also told they do not consult with patients and there was nothing their company could do in regards to my request to have a 2019 MRI scan reread, in which their doctor Michael Brant Ruff, stated I had no injuries and in which evidence of around 6 inches head trauma and infection can be observed. They would not put me in contact with the doctor or attempt to correct the error of their doctor.  Mooney gave me the phone number to reach the company CEO Eric Blackman (strangely she would not transfer me to him or his voicemail despite working in the same office with him).

Transcript

00:00For all the details on what happened to me regarding my injury, we're pushing 100 hours

00:05plus of video now. YouTube channel My Medical Nightmare. Alright, some big news out here at

00:12the end of the first week of January 2026 about the relocation of the corporate headquarters

00:20for radiology group Vulcan Imaging Associates. Viewers to my channel know of the many troubles

00:29that I and other patients and customers had dealing with this company. I'll share more on

00:36my story later in the video. So first of all, the new location is only about one mile away

00:44from their old address at 2204 Lakeshore Drive, Suite 140, Birmingham, Alabama 35209. So the new

00:55corporate headquarters is listed as 3300 Cahaba Road in the Shades Brook office building. And

01:04this is just off Highway 280 and Shades Creek Parkway, Lakeshore Drive. Yeah, some of the features

01:12of this property are worth noting. The compound has easy access via an off and own ramp, which

01:21are literally a couple feet from the actual address. As you'll read in my own case and some of the

01:29experiences of others, Vulcan Imaging is primarily about generating revenue. And the way they do that

01:38is through the doctors that they represent. So my analysis is this location, it lets the doctors

01:46swoop in from the big highway 280, coordinate, collaborate, pick up their paycheck, etc. And

01:55then they pop right out. This news was posted to Instagram via Harbor Retail on January 8th,

02:032026. And they mentioned here, Mr. Philip Curie and Grace Adams of J.H. Berry, a real estate company

02:12who represented the landlord. I think it a worthy investment of your time and money if you have any

02:20dealings or responsibility to this property to immediately look into your new tenants, Vulcan Imaging

02:29Associates. Because in my experience, they generate revenue in business through surreptitious tactics.

02:37There are many patients and customers in the Birmingham, Alabama area who have been trying to

02:42get in touch with Vulcan Imaging because of billing and service issues. And they're routinely hung up on,

02:51met with rude representatives, etc. If you only had to deal with Vulcan Imaging Associates

02:58and had a billing matter, you might have made off pretty good as a customer and patient because what

03:06happened in my case is I was misdiagnosed and I almost died because other doctors told me that I

03:14had no injuries present despite the fact that I did. Yeah, my experience dealing with Vulcan Imaging

03:21associates and reading about others' experience is they will do and say anything to get your money.

03:29And once they got it, they will not speak to you. Their tactics involve targeting affluent communities,

03:37subdivisions, neighborhoods around Birmingham, Alabama. They'll go into an area such as Mountain Brook

03:45or around the vicinity of the Greystone neighborhood up on Highway 280. They'll sponsor events in these areas.

03:56They're interested in a clientele who have exemplary insurance like a lot of corrupt doctors.

04:04Once they find security in well-paid insurance, they'll leach on Vulcan Imaging.

04:12They regularly reply to reviews and complaints, but the reality is this is simply a token or a procedural

04:22issue. Whenever you call the number or attempt to communicate with Vulcan Imaging Associates and the

04:30discussion starts to lean toward culpability, liability, or responsibility on the part of Vulcan Imaging

04:39and their doctors. As you'll hear in my own recorded call at the end of this video, they'll start making up

04:47lame excuses and eventually hang up on you. I was a patient customer of a Vulcan Imaging Associates doctor

04:55and I'll go into my own situation with what happened to me. I had an MRI of my head handled by Vulcan Imaging

05:04Associates and St. Vincent's in Trustville, now UAB in 2019. In my own scan, I was told I had no injuries.

05:14I knew better because I was close to death. Almost died from this. Went and got those pictures. I'll put

05:19the pictures up here in this video. As you can see in this MRI, I've got about six inches diameter

05:26infection inside my head. Vulcan Imaging Associates Neuroradiological Specialist doctor, Michael

05:34Brant Ruff, MD, went to school for 10 years to do his job. He wrote in my records and report, which you

05:43can see in this video also, I scanned these in, he said I had no injury present. This created a very

05:50uh, uncomfortable situation that has yet to be resolved and is outstanding as of this recording

05:58April 4th, 2025. Uh, took these issues to basically all concerned and uh, they all refused to correct

06:09their error, admit their mistake, uh, do a reread. Oh yeah. And they sent me a bill for this MRI and it

06:16was uh, somewhere north of $600. Interestingly, Vulcan was working with St. Vincent's Ascension,

06:24who did the scan for me. On November 1st, 2024, Ascension sold this location and five other

06:32hospitals to University of Alabama at Birmingham and this whole system has been rebranded UAB St.

06:40Vincent's. Why did Ascension sell and leave the area? My story is definitely something that the public

06:46needs to be aware of because the practices that were allowed to occur in the St. Vincent's

06:53hospitals and medical facilities were probably enough to shut this place down. Just a personal

06:58perspective, my injury and all the complications, my own issue is worth several million dollars.

07:05Alright, so today we're trying to follow up on the Michael Brandt Ruff MRI that I had done in 2019. I was

07:12referred to this scan by Northside Medical Associates, uh, nurse, James Frankie Crum. Uh,

07:19uh, this is now Complete Health, uh, owned by Pharaoh's Capital. This is located off of Happy

07:26Hall Road, Trustville, Alabama, uh, headquarters in Pell City. Michael Brandt Ruff is a doctor who read

07:34the MRI for St. Vincent's Ambulatory Healthcare Network, LLC. That's Ascension. If you're following

07:46my documentation, uh, you'll note here, uh, that in Birmingham, Alabama, uh, we got a real big problem,

07:53uh, with, uh, responsibility, uh, accountability, and, uh, radiology. And this week I talked to the two

08:02main radiology companies in Birmingham, Alabama. And I recently spoke with

08:10Doyle Stewart, CEO of Birmingham Radiological Group. According to their website, they have 38

08:17radiologists who work with them. And, uh, here in this call, you'll hear me speaking with Kim Mooney.

08:24She is the administrative coordinator at Vulcan Imaging Associates. And, uh, she states that they

08:32have, uh, 37 radiologists who work with them. So if you got, uh, radiology issues, you go in to a

08:43medical practice or hospital doctor, you have an x-ray, MRI, CT scan. Uh, these are the types of doctors,

08:50uh, and these may be the actual doctors who will be looking at your scan in, uh, the Birmingham area.

08:59And, uh, yeah, according to my findings here, uh, not very, uh, reassuring. Uh, if your scan is misread,

09:06you discover this and you try to seek, uh, redress on these misdiagnosis issues. Uh,

09:16not encouraging, uh, my experience here.

09:18You have reached Vulcan Imaging. Vulcan Imaging, Ms. Kim.

09:24Yes, ma'am. I called last week. I was trying to get in touch with one of your radiologists, Dr. Michael

09:30Brant Ruff. Uh, I had an, I had an MRI scan, uh, that was looked at by this doctor in 2019. Uh, got a

09:39report, uh, with his signature on it, saying I don't have injuries. Uh, however, in the MRI images

09:47themselves, I have evidence of a very, uh, serious, uh, head trauma-based injury. And yeah,

09:53I, I was told last week, uh, that you guys were trying to have this doctor, uh, get in touch with

09:58me. So it's been about a week and I just wanted to see, uh, what the status of that was.

10:03Okay. So, um, I did, uh, look into this and based on, um, I mean, there's not anything else we can

10:12do. So there's not anything that, that Dr. Ruff can do to assist you with that since the

10:17report's already been read. Okay. So there's not anything we can do. Well, I, I beg to differ. Uh,

10:23this was a $700 MRI scan. This doctor, uh, was paid to have this scan looked at and he, uh, did not

10:30note the injuries. So he is at fault. And so is, uh, Vulcan Imaging. We stand by that report,

10:37a hundred percent. Okay. Well, the report is an error, a hundred percent, ma'am. Can I speak to

10:42somebody in management? Uh, yes sir. I am the practice administrator. Okay. Can I speak to the

10:50head of the company? Um, let's see. Who's above you? Um, the chairman of the board. Okay. Well,

11:00I need to speak to somebody in authority because, uh, you're an error with your statement, ma'am.

11:04Not professional. I am so sorry you feel that way, but when you stand by. Well, it's not how,

11:11it's not how I feel. It's the facts, ma'am. Well, now what you, if that's, if you're, what you're

11:18stating, I would, I mean, we would respond, you know, maybe if you consult an attorney to have. Well,

11:25I mean, if I can't, if I can't speak to somebody on the telephone about this,

11:29I'd be happy to come clear it up in person. You're more than welcome to come up here, um,

11:36and talk to whoever you need to talk to. Um, uh, this is a serious issue. I, I understand that

11:46from your perspective. Yeah. Your, your excuses aren't going to cut it either, ma'am. It's not,

11:52it's not excuse, sir. I really don't know how to help. Um, what you should do is, okay, you're in

11:57business. All right. Well, you have a doctors who went to school for 10 years. They're millionaires.

12:02Okay. They're reading, uh, radiology reports for hospitals and other doctors. Okay. What you need

12:09to do is you need to have them do their job correctly. And if they miss major injuries in

12:14patients that they almost died from, such as myself, you need to simply, uh, make an attempt

12:19to correct this error. Now I could get in touch with Dr. Michael Brant Ruff. I could supply my records.

12:25He could look at these images again. We can clear this up in a few minutes. Could I please

12:29talk to him? No, sir. You're, you're, I can't reach out to Dr. Ruff. Um, we, we don't consult

12:36with patients. Um, that's a, that's a very sorry excuse, ma'am. I'm so sorry. That's our

12:42policy. Um, let's see. What can I do to help you? Let's see. Um, let's see. Uh, Eric Blackman

12:52is my CEO. Well, I mean, why, why are you mentioning his name? Why don't you just connect

12:58me to him? He's not in the office. Oh, that's pretty convenient, huh? Well, it's the truth.

13:06Um, I don't believe you. I'm so sorry about that. Um, yeah, me too. Uh, let's see. What

13:15I can do is I can give you, let's see. His direct number is? How many radiologists work

13:25for your company, ma'am? Um, I have, uh, 37. So you have 37. Um, why don't you take this

13:34scan, call somebody right now and have them look at this scan and correct this issue for

13:38me. But that is not how radiology works. We can understand. Yeah, you're not professional.

13:44So we've already established that.

13:45So we've already established that.

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