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TV Channel ABC Denver7 reported on March 4th, 2026 about four AFC Urgent Care (American Family Care) clinics closing for the day due to what they described as "unforeseen circumstances". The reality was employees staged a mass call-out strike over what they describe as unfair compensation and pay cuts made with little notice. The station adds staff members have sent emails to company leadership about their concerns, which they claim was ignored.

My own patient & customer experience with AFC: $175 cash payment, gone and nothing to show for it and my wasted time. You can see around 100 hours of video on what happened to me here and elsewhere. After 1 month of trying to call American Family Care (AFC) urgent care in Birmingham, Alabama, I am told by office manager "Sadler" of Cahaba Village (near Mountain Brook), Birmingham, Alabama that there is nothing they will do to correct a misdiagnosed 2019 X-Ray I had taken. Sadler would not give me his name (he deals with the public every day) or say who he spoke to in the company about my issue. Other AFC branches do not know the name of this manager either only his nickname. Later discovered Sadler was actually MD Christopher Blake Thomas. His voice is identical to an interview he gave for WVTM channel 13 news you listen to online.

Dr. Blake Thomas MD's name appears as supervisor to nurse Kimberly Kelly on the top of records I received from a 2019 American Family Care, Birmingham, AL. visit in 2019 (I was a patient). I tried to call him about my misdiagnosed X-Ray, in which Dr. Ana Maria Echenique M.D. recorded no injuries present therein. I knew this was in error. When I got the images I found evidence of broken skull bone and head trauma, CSF fluid and parasites filled this wound. Appears in these X-Ray images as 3 inch diameter translucent oval between skull and cervical areas. In other CT & MRI I had later this was an area where broken skull bone and infection shows up.

The staff in the clinic use nicknames and pseudonyms, they usually will not give their real names but are liable and responsible anytime they talk about health matters AND they do not possess a medical license.

I received an X-ray here that was misdiagnosed and referred onward to a highway 280 neurologist (Kyle Hudgens / Grandview Neurology) and 50 year experienced orthopedic doctor (Perry L. Savage Sr. / OrthoAlabama Spine & Sports) (but was told the x-ray showed normal, no injuries) that led to referrals to doctors who would not acknowledge my injury and a $600 fee ($300x2). At the same time I was chasing my tail on this thing, I was going critical from a massive infection and parasite infestation the doctors were telling me was not there.

I called Experity as well, the company Echenique worked for and was setup. They made a deal with me to give permission to access my records at AFC with the understanding they would do a reread, acknowledge the error and correct this issue.
Transcript
00:00All right, as always, you can go to YouTube channel My Medical Nightmare and see 40 plus
00:07hours video on everything that happened to me. All right, some key insights here at the end of
00:13March, 2026 into how urgent care provider AFC, American Family Care, relates to their own
00:24employees. We've covered this before in several videos with this company, truly a case of honor
00:33among thieves. Later in the video, I'll go into my own nightmare experience as a patient and customer
00:41of AFC. I almost died from an injury. I was told I did not have broken skull head trauma. My
00:48own
00:49experience spiraled downward and exposed several malicious medical providers and practices in the
00:58Birmingham, Alabama area. And this extended to Xperity Teleradiology, Dr. Anna Maria Echnik,
01:07MD, DABR, a 50-year experience orthopedic surgeon, Perry L. Savage, Sr., in OrthoAlabama Spine and
01:15Sports, and Grandview Medical Center and neurologist, Dr. Kyle Hudgens, MD, up there in the Ivory Tower on
01:24Highway 280. According to a news report dated March 4th, 26, followed by Denver Channel 7, ABC in Denver,
01:34Colorado, several AFC urgent care clinics in Denver closed Wednesday after staff call-out strike. The
01:42American Family Care clinics closed when employees staged a mass call-out strike over what they
01:49describe as compensation and pay cuts made with little notice. In true form, AFC never really covers
01:58its errors and mistakes very well. The only thing that they could muster to a Facebook post was that
02:08the locations had closed for the day due to, quote, unforeseen circumstances, unquote. Denver 7 reports
02:16they received a tip via email from an AFC employee who said staff started a mass call-out over unfair
02:24compensation and leadership, reducing pay substantially with little notice. Staff had sent emails to corporate
02:32leadership regarding their concerns regarding their concerns, which were reportedly ignored. And that
02:39reflects my own patient and customer experience. AFC struggled to mount a response to Denver Channel 7's
02:49investigation of this matter, failing to come up with anything by the news story's deadline date. I cannot
02:57comprehend how a practice like AFC can operate and keep its doors open anywhere in the USA. And it says
03:09here American Family Care, AFC urgent care was founded in 1982. And as of 2025, they claim to have 400
03:18walk-in clinics. They generate more than $1 billion in system-wide sales annually. 3,500 highly trained
03:26healthcare professionals treating over 4 million patients each year. The truth is, American Family
03:31Care is a very troubled company. And there are many, many people in the Birmingham, Alabama area and
03:39beyond who have unresolved outstanding issues and complaints with AFC urgent care. There are apparently
03:47a lot of people looking at the corrupt business practices of American Family Care, AFC urgent care,
03:54and their partners across the United States. I'll go into my own details on what happened to me as a
04:02patient
04:02customer at an AFC near Birmingham, Alabama in 2019. I attempted to contact Randy Johansson regarding my own
04:11issues. My phone call was never returned. Yeah, if you look at my situation and what happened to me, what
04:18you'll see
04:18again and again is current medical providers and practitioners around Birmingham, Alabama, they
04:26choose quantity of patients and potential sources of money and income over quality. And by doing so,
04:38they overlook potentially life-threatening injuries, for example. They don't give the proper amount of
04:45attention to each individual customer and patient. And this is a big problem that needs to be reversed
04:53in the United States of America. We need further health care reform. And here's yet another example
05:00of the bad way in which AFC urgent care, American Family Care chooses to engage in their business.
05:07Back in May 2022, I tried to contact this doctor whose name appeared on the top of medical records that
05:22I
05:22requested from American Family Care. And this was in regards to a misdiagnosed x-ray of my skull that I
05:35had done
05:35in 2019. Blake Thomas, MD's name, appears here as supervising the nurse that facilitated the x-ray in the AFC
05:48clinic. This is Kimberly Kelly. And he should have also been checking over the work of radiologist,
05:58Dr. Anna Maria Echnik, MDDABR, which the x-ray was outsourced to through Xperity. You call the phone
06:08number under this doctor's name on the radiologist report, it leads to Xperity. This doctor and subsequently
06:19the nurse told me I had no injuries appear in this x-ray. I'll put the actual images in this
06:29video
06:29so you can see the truth regarding this matter. I have around a three inch in diameter translucent
06:39oval here. This is visible in a standard x-ray. No contrast was used in this scan. Subsequently,
06:48I discovered in further MRI and CT that had broken the underside of my skull. And the translucent oval
06:56that you can see in the AFC and Xperity x-ray, this shows up as infection surrounding the main wound.
07:06I tried to contact this doctor to get this x-ray scan looked at again because I paid $175 for
07:15this visit.
07:17And I got a misdiagnosis here. This is not helpful if you're a medical patient
07:25seeking treatment with doctors and nurses, in this case licensed in the state of Alabama.
07:34I found that this doctor was located at the American Family Care Clinic in Cabba Village off Highway
07:43280 in Birmingham. I tried to call this doctor's office.
07:49It was then that I found out by talking to the receptionist. Every individual that worked
07:59in this location that I spoke with, they used a nickname, a false name,
08:05or a pseudonym. In trying to reach Dr. Blake Thomas, MD, I was put in touch with an individual who
08:17identified himself as the office manager of this clinic. And he went by the name Sadler, S-A-D-D
08:26-L-E-R.
08:27I later found out, after my call with this office manager, that I was in fact speaking with
08:38the state of Alabama licensed medical doctor, Christopher Blake Thomas, who I was trying to
08:45reach in the first place. So he gave a false name. And I found this out very simply. You can
08:53hear my
08:53recorded calls with this individual. And Dr. Blake Thomas gave a television interview with Birmingham,
09:02Alabama, TV station WVTM channel 13. Listen to the two voices and they are identical.
09:11I believe that a medical doctor identifying himself under a pseudonym is against the law in Alabama,
09:21and possibly other jurisdictions as well. This is a type of fraud. I'm not very happy about
09:29my experience dealing with this individual. Yeah, in trying to get that x-ray and the misdiagnosis
09:37looked at again, the office manager, again, a false identity that this doctor was using.
09:45He told me that he could do nothing to help me fix this situation. No refund of my $175.
09:57He wouldn't go to the medical doctor or Xperity and have this situation looked at or reversed.
10:06He told me on the phone, you can hear this recorded, there's nothing he was going to be able to
10:10do to
10:11help me fix this situation. And this is real bad news because that injury that I had, I almost died
10:17for him in 2019. This is totally unacceptable as a medical patient. AFC as well, I contacted,
10:26they would not help me with this situation. I talked to Xperity, they would not help me fix this
10:32situation or correct this. And basically, I was ripped off as a customer and a medical patient.
10:39I went to the Alabama Board of Medical Examiners
10:43and filed complaints in this situation. They would do nothing to help me with their oversight.
10:51Totally useless. They're lazy. No doctor worth their salt should work for this place.
10:56Thank you, Christ.
10:56please.
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