00:00For all the details on what happened to me regarding my injury, we're pushing 100 hours plus of video now.
00:07YouTube channel My Medical Nightmare.
00:09New review out on Vulcan Imaging Associates.
00:13Located at 3300 Cahaba Road, Suite 300, Birmingham, Alabama 35223.
00:22And this is dated July 16, 2026.
00:26This patient writes, had a mammogram in March.
00:30Kept receiving threatening texts because there was supposedly a balance due for the radiology part of a mammogram.
00:40I never have a radiology charge due to my insurance covering wellness.
00:48I contacted Vulcan and they had never filed it with my insurance.
00:54Forward to July 16-ish.
00:57Started receiving messages again.
01:00Contacted Vulcan.
01:02They stated that my insurance had paid them in June but took it back.
01:08I contacted my insurance company and explained what Vulcan shared about taking it back.
01:16My insurance then contacted Vulcan and we had a three-way call.
01:21Vulcan received the money and there it was clarified that Vulcan had received the money in June and closed the
01:29account.
01:30Not sure what is going on with Vulcan but sync up your medical bills with your insurance account before you
01:38pay anything to them.
01:39If you only had to deal with Vulcan imaging associates and had a billing matter, you might have made off
01:47pretty good as a customer and patient.
01:49Because what happened in my case is I was misdiagnosed and I almost died because other doctors told me that
01:58I had no injuries present despite the fact that I did.
02:02Yeah, my experience dealing with Vulcan imaging associates and reading about others' experience is they will do and say anything
02:11to get your money.
02:13And once they got it, they will not speak to you.
02:16Their tactics involve targeting affluent communities, subdivisions, neighborhoods around Birmingham, Alabama.
02:25They'll go into an area such as Mountain Brook or around the vicinity of the Greystone neighborhood up on Highway
02:36280.
02:36They'll sponsor events in these areas.
02:40They're interested in a clientele who have exemplary insurance like a lot of corrupt doctors.
02:48Once they find security in well-paid insurance, the leech on Vulcan imaging, they regularly reply to reviews and complaints.
03:01But the reality is this is simply a token or a procedural issue.
03:08Whenever you call the number or attempt to communicate with Vulcan imaging associates,
03:14in the discussion starts to lean toward culpability, liability, or responsibility on the part of Vulcan imaging and their doctors.
03:25As you'll hear in my own recorded call at the end of this video, they'll start making up lame excuses
03:33and eventually hang up on you.
03:35I was a patient customer of a Vulcan imaging associates doctor and I'll go into my own situation with what
03:42happened to me.
03:43I had an MRI of my head handled by Vulcan imaging associates and St. Vincent's in Trussville, now UAB, in
03:532019.
03:55In my own scan, I was told I had no injuries.
03:58I knew better because I was close to death.
04:01Almost died from this.
04:02Went and got those pictures.
04:03I'll put the pictures up here in this video.
04:05As you can see in this MRI, I've got about six inches diameter infection inside my head.
04:13Vulcan imaging associates, neuro-radiological specialist doctor, Michael Brandt Ruff, MD, went to school for 10 years to do his
04:22job.
04:23He wrote in my records and report, which you can see in this video also, I scanned these in.
04:30He said I had no injury present.
04:32And so this created a very uncomfortable situation that has yet to be resolved and is outstanding as of this
04:42recording, April 4th, 2025.
04:46Took these issues to basically all concerned.
04:49And they all refused to correct their error, admit their mistake, do a reread.
04:56Oh yeah, and they sent me a bill for this MRI and it was somewhere north of $600.
05:03Interestingly, Vulcan was working with St. Vincent's Ascension, who did the scan for me.
05:10On November 1st, 2024, Ascension sold this location and five other hospitals to University of Alabama at Birmingham.
05:20And this whole system has been rebranded UAB St. Vincent's.
05:25Why did Ascension sell and leave the area?
05:27My story is definitely something that the public needs to be aware of because the practices that were allowed to
05:35occur in the St. Vincent's hospitals and medical facilities were probably enough to shut this place down.
05:42Just a personal perspective, my injury and all the complications, my own issue is worth several million dollars.
05:49All right, so today we're trying to follow up on the Michael Brandt Ruff MRI that I had done in
05:552019.
05:56I was referred to this scan by Northside Medical Associates, a nurse, James Franke Currum.
06:04This is now Complete Health, owned by Faro's Capital.
06:08This is located off of Happy Hollow Road, Trustville, Alabama, headquarters in Pell City.
06:16Michael Brandt Ruff is a doctor who read the MRI.
06:23For St. Vincent's Ambulatory Healthcare Network, LLC.
06:27That's Ascension.
06:29If you're following my documentation, you'll note here that in Birmingham, Alabama, we got a real big problem with responsibility,
06:40accountability, and radiology.
06:44And this week I talked to the two main radiology companies in Birmingham, Alabama.
06:51And I recently spoke with Doyle Stewart, CEO of Birmingham Radiological Group.
06:59According to their website, they have 38 radiologists who work with them.
07:03And here in this call, you'll hear me speaking with Kim Mooney.
07:10She is the administrative coordinator at Vulcan Imaging Associates.
07:14And she states that they have 37 radiologists who work with them.
07:21So if you've got radiology issues, you go into a medical practice or hospital, doctor, you have an x-ray,
07:31MRI, CT scan.
07:32These are the types of doctors, and these may be the actual doctors, who will be looking at your scan
07:40in the Birmingham area.
07:43And, yeah, according to my findings here, not very reassuring.
07:48If your scan is misread, you discover this, and you try to seek a redress on these misdiagnosis issues.
08:00Not encouraging, my experience here.
08:04You have reached Vulcan Imaging.
08:06Vulcan Imaging, this is Kim.
08:08Yes, ma'am.
08:09I called last week.
08:10I was trying to get in touch with one of your radiologists, Dr. Michael Brandt-Ruff.
08:16I had an MRI scan that was looked at by this doctor in 2019.
08:23I got a report with his signature on it, saying I don't have injuries.
08:29However, in the MRI images themselves, I have evidence of a very serious head trauma-based injury.
08:37And, yeah, I was told last week that you guys would try to have this doctor get in touch with
08:43me.
08:43So it's been about a week, and I just wanted to see what the status of that was.
08:48Okay.
08:48Okay, so I did look into this, and based on, I mean, there's not anything else we can do, so
08:57there's not anything that Dr. Ruff can do to assist you with that, since reports are already been read.
09:03Okay.
09:04So there's not anything we can do.
09:05Well, I beg to differ.
09:07This was a $700 MRI scan.
09:10This doctor was paid to have this scan looked at, and he did not note the injuries.
09:15So he is at fault.
09:17And so is Vulcan Imaging.
09:19We stand by that report, 100%.
09:22Okay, well, the report is in error, 100%, ma'am.
09:26Can I speak to somebody in management?
09:29Uh, yes, sir.
09:31I am the practice administrator.
09:33Okay, can I speak to the head of the company?
09:38Um, let's see.
09:40Who's above you?
09:42Um, the chairman of the board.
09:44Okay, well, I need to speak to somebody in authority, because you're in error with your statement, ma'am.
09:50Not professional.
09:52I am.
09:53So far you feel that way, but we stand by...
09:55Well, it's not how, it's not how I feel, it's the facts, ma'am.
09:59Well, now, what you, if that's, if that's, if you're, what you're stating, I would, I mean, we would respond,
10:06you know, maybe if you consult an attorney.
10:09Well, I mean, if I can't, if I can't speak to somebody on the telephone about this, I'd be happy
10:14to come clear it up in person.
10:18You're more than welcome to come up here, um, and talk to whoever you need to talk to.
10:23Okay, um, uh...
10:25Because this is a serious issue.
10:29I, I understand that from your perspective.
10:32Yeah, your, your excuses aren't going to cut it either, ma'am.
10:36It's not, it's not an excuse, sir.
10:38I, I really don't know how to help, um...
10:40What you should do is, okay, you're in business, all right?
10:43Well, you have, uh, doctors who went to school for 10 years, they're millionaires, okay?
10:47They're reading, uh, radiology reports for hospitals and other doctors, okay?
10:52What you need to do is, you need to have them do their job correctly.
10:56And if they miss major injuries in patients that they almost died from, such as myself,
11:01you need to simply, uh, make an attempt to correct this error.
11:05Now, I could get in touch with Dr. Michael Brant Ruff.
11:08I could supply my records.
11:09He could look at these images again.
11:11We can clear this up in a few minutes.
11:13Could I please talk to him?
11:15No, sir, you're, you're, I can't reach out to Dr. Ruff.
11:19Um, we, we don't consult with patients, um...
11:22That's a, that's a very sorry excuse, ma'am.
11:25I'm so sorry.
11:26That's our policy.
11:28Um, let's see, what can I do to help you?
11:31Let's see.
11:33Um, let's see.
11:35Uh, Eric Blackman is my CEO.
11:40Well, I mean, why, why are you mentioning his name?
11:42Why don't you just connect me to him?
11:44He's not in the office.
11:46Well, that's pretty convenient, huh?
11:49Well, it's the truth, um...
11:51Well, I don't believe you.
11:53I'm so sorry about that, um...
11:56Yeah, me too.
11:57Uh, let's see, what I can do is I can give you...
12:04Let's see, his direct number is...
12:08How many radiologists work for your company, ma'am?
12:12Um, I have, uh, 37.
12:16So you have 37.
12:18Uh, why don't you take this scan, call somebody right now and have them look at this scan and
12:21correct this issue for me.
12:23But, that is not how radiology works.
12:27We can...
12:28Yeah, you're not professional.
12:29We've already established that.
12:30You're not professional.
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