00:00All right, as always, you can go to YouTube channel My Medical Nightmare and see 40 plus
00:07hours video on everything that happened to me.
00:10All right, another huge article out of the Milwaukee Journal Sentinel, the largest newspaper
00:18in the American state of Wisconsin.
00:20Three weeks after a devastating cyber attack hit the computer systems of major U.S. health
00:29provider Ascension, 19 states, 140 hospitals, 160,000 associates, 36,000 affiliated providers.
00:39Now, an interesting thing has happened in the public discourse following this cyber attack.
00:45As you can see, in over 60 to 60 hours of video documentation, recorded phone calls, uploaded
00:54medical records, and correspondence between Ascension, its affiliates, its partners, et
01:02cetera, on this YouTube channel.
01:05Ascension is a bad business.
01:08They're rife with corruption.
01:09They're responsible for damage to countless numbers of people.
01:13Many mainstream media outlets have been besieged with customer and patient complaints involving
01:23Ascension.
01:24And the Milwaukee Journal Sentinel, on June 3rd, 2024, has brought these matters to the fore.
01:33Headline reads, no one else seemed to care.
01:36Patients reach out to public investigators about medical billing issues with Ascension insurers.
01:43They describe here patient customer testimonials.
01:47One claims Ascension attempted to bill them for an annual wellness visit.
01:53The charges were covered under their Medicare health plan.
01:58Patients attempted to call Ascension.
02:01After five months, the patients reached out to the newspaper.
02:05The newspaper brought the issue to Ascension.
02:08And four days later, one customer, patient, got a phone call that the bill was dropped.
02:16I had a similar experience.
02:18When dealing with Ascension and their attendants and partners, if they think you are uninsured
02:24and don't have a way to pay, they will continue to argue and send bills through the mail, I believe
02:32under the assumption that they think that you're weak and can't defend yourself.
02:35What I've shown in past videos is when the patients and customers that have a problem go to organizations
02:43such as the insurance companies or Veterans Affairs, et cetera, and get them involved, all
02:51of a sudden, they'll get a phone call or letter stating that the issue or bill has gone away.
02:58So this highlights a very important fact.
03:01The Milwaukee Journal Sentinel claims they've received dozens of emails and calls for patients
03:08and customers who have had billing and service issues with Ascension.
03:12Another patient here mentions how Ascension makes obligations to return phone calls on business
03:21issues or be sent a written letter in the mail and they never call back.
03:27This is my experience as well.
03:29And what's obvious about this is that Ascension's customer service is not professional.
03:37What you can hear in my videos is there's two basic levels that people will deal with in
03:43these medical outfits where I'm located around Birmingham, Alabama.
03:48The front end, receptionist, front desk, et cetera, is like dealing with people out of the inner
03:57city ghettos, all right?
03:59When you go up a level to the lower management, it's like one of those old Western movies where
04:07the guy walks into a saloon and there are all the outlaws gathered playing poker in the corner
04:14of the room.
04:15You've reached the Ascension System Office General Mailbox.
04:18After the tone, leave a detailed message and someone will respond to your call.
04:23I'm trying to reach CEO Joseph Impechike, and he can contact me at that number, and I have
04:32a message that I would like to give to Ascension.
04:36Between 2018 and 2019, I was an emergency department patient at Ascension St. Vincent's East Hospital
04:43in Birmingham, Alabama.
04:44I believe I had broken my neck, I had an x-ray, two CT scans, and later an MRI looked at by
04:52Ascension St. Vincent's doctors.
04:55Each time they had told me I had no injuries in this area, I knew their diagnosis was an
05:01error as my condition worsened.
05:03The area became infected and infested with parasites by summer of 2019.
05:09I almost died.
05:09I obtained my medical records from your hospital along with the x-ray, CT, MRI imagery, and
05:15discovered the truth of my injury.
05:17I had broken bone in the underside of my skull in the area of the condylar canal and occipital
05:22condyle.
05:23How the doctors could admit such a large and serious injury over multiple hospital visits
05:28is inexcusable.
05:29I believe some element of organized corruption may exist in this hospital.
05:34I have compiled over 10 hours of video documentation on what happened to me on my YouTube channel.
05:41And the name of the channel is My Medical Nightmare.
05:45I believe I may have been a victim of patient dumping in the course of my seeking treatment,
05:51which is a violation of EMTALA, E-M-T-A-L-A.
05:54When I told medical staff associated with Ascension about my discovery, that I had been misdiagnosed
06:01repeatedly, I was personally attacked and my psychological state was challenged.
06:07And this is reflected in medical records I obtained later.
06:11I could not obtain proper treatment or diagnosis for this injury because doctors and nurses that
06:18I would subsequently have encounters with would only entertain what the erroneous Ascension
06:24ER findings were.
06:26My mother, who was a nurse for 20 years, had the misfortune of working in an Ascension
06:32hospital when I questioned my MRR findings involving St. Vincent's Ambulatory Healthcare
06:38Network, LLC, and Dr. Michael Brandt Ruff, MD, radiologist, in March 2019.
06:45My mother, who was a nurse for 20 years and worked in the Ascension hospital, she was
06:49terminated from her job there around the same time.
06:53And so this phone call, I challenge the misdiagnosis of Ascension St. Vincent's East Hospital,
07:00Birmingham, Alabama, and I challenge the policy of this hospital.
07:05And Mr. Apichike, I think you need to look into this, please.
07:09Please listen to my message, look into what I'm saying, and you're free to contact me.
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