00:00All right, as always, you can go to YouTube channel My Medical Nightmare and see 40 plus
00:07hours video on everything that happened to me. All right, latest publicity stunt by Vulcan
00:14Imaging Associates. They are a Birmingham, Alabama based association of radiological
00:21medical doctors. And according to this, they sponsored a girls basketball game involving
00:28the city of Mountain Brook. And according to a February 18th Facebook posting, it reads,
00:36thanks to Vulcan Imaging Associates, the first 100 students to sign up to attend the girls basketball
00:41regional championship on Thursday at Jacksonville State, have their ticket fee covered. They have
00:47a track record of regularly sponsoring events in affluent communities around Birmingham. They like
00:56customers and patients who've got money. I was a patient customer of a Vulcan Imaging Associates
01:02doctor, and I'll go into my own situation with what happened to me. And if this company approaches
01:09your school organization, et cetera, attempting to do a sponsorship deal, please think twice
01:19and do some due diligence and investigate people's experience dealing with them. Because in my own
01:26case, I found they were not reputable, not trustworthy. I would not, again, trust my healthcare with their
01:35doctors. What am I talking about? Well, you don't have to take my word alone for it. But this review was
01:42posted to the Better Business Bureau website dated 27-2023. Cheryl Ann writes, I have left five to six
01:54messages and I cannot get a return call. I am in need of a 2017 MRI report of the brain that was used as a
02:03comparison for my January 30th, 2023 MRI. I have left messages with both the administrative office and
02:13medical records to no avail. Unfortunately, I will have to drive across town to their office to request
02:20a copy. This is very poor customer service. And this resonates with my own experience, as you'll hear.
02:26I had an MRI of my head handled by Vulcan Imaging Associates and St. Vincent's in Trustville, now UAB,
02:36in 2019. In my own scan, I was told I had no injuries. I knew better because I was close to death.
02:44Almost died from this. Went and got those pictures. I'll put the pictures up here in this video.
02:49As you can see in this MRI, I've got about six inches diameter infection inside my head.
02:56Vulcan Imaging Associates, Neuroradiological Specialist Doctor, Michael Brandt Ruff, MD,
03:03went to school for 10 years to do his job. And he wrote in my records and report, which you can see
03:11in this video also, I scanned these in. He said I had no injury present. And so this created a very
03:17uncomfortable situation that has yet to be resolved and is outstanding as of this recording,
03:26April 4th, 2025. I took these issues to basically all concerned. And they all refused to correct
03:36their error, admit their mistake, do a reread. Oh yeah. And they sent me a bill for this MRI.
03:43And it was somewhere north of $600.
03:46Interestingly, Vulcan was working with St. Vincent's Ascension, who did the scan for me.
03:54On November 1st, 2024, Ascension sold this location and five other hospitals to University of Alabama
04:02at Birmingham. And this whole system has been rebranded UAB St. Vincent's.
04:08Why did Ascension sell and leave the area? My story is definitely something that the public needs
04:14to be aware of. Because the practices that were allowed to occur in the St. Vincent's hospitals
04:21and medical facilities were probably enough to shut this place down. Just a personal perspective,
04:26my injury and all the complications, my own issue is worth several million dollars.
04:32All right. So today we're trying to follow up on the Michael Brandt Ruff MRI that I had done in 2019.
04:39I was referred to this scan by Northside Medical Associates, a nurse, James Frankie Currum.
04:47This is now Complete Health, owned by Faro's Capital. This is located off of Happy Hollow Road,
04:54Trustville, Alabama, headquarters in Pell City.
04:57Michael Brandt Ruff is a doctor who read the MRI for St. Vincent's Ambulatory Healthcare Network, LLC.
05:10That's Ascension.
05:12If you're following my documentation, you'll note here that in Birmingham, Alabama,
05:19we got a real big problem with responsibility, accountability, and radiology.
05:26And this week I talked to the two main radiology companies in Birmingham, Alabama.
05:35And I recently spoke with Doyle Stewart, CEO of Birmingham Radiological Group.
05:43According to their website, they have 38 radiologists who work with them.
05:47And here in this call, you'll hear me speaking with Kim Mooney.
05:51She is the Administrative Coordinator at Vulcan Imaging Associates.
05:58And she states that they have 37 radiologists who work with them.
06:04So if you've got radiology issues, you go into a medical practice or hospital, doctor,
06:13you have an x-ray, MRI, CT scan.
06:15These are the types of doctors, and these may be the actual doctors who will be looking at your scan in the Birmingham area.
06:26And yeah, according to my findings here, not very reassuring.
06:31If your scan is misread, you discover this and you try to seek a redress on these misdiagnosis issues.
06:41It's not encouraging, my experience here.
06:47You have reached Vulcan Imaging.
06:50Vulcan Imaging, Ms. Kim.
06:51Yes, ma'am.
06:52I called last week.
06:54I was trying to get in touch with one of your radiologists, Dr. Michael Brandt-Ruff.
06:59I had an MRI scan that was looked at by this doctor in 2019.
07:06I got a report with his signature on it, saying I don't have injuries.
07:12However, in the MRI images themselves, I have evidence of a very serious head trauma-based injury.
07:20And yeah, I was told last week that you guys were trying to have this doctor get in touch with me.
07:26So it's been about a week, and I just wanted to see what the status of that was.
07:30Okay, so I did look into this, and based on, I mean, there's not anything else we can do,
07:40so there's not anything that Dr. Ruff can do to assist you with that, since the report's already been read.
07:47So there's not anything we can do.
07:49Well, I beg to differ.
07:50This was a $700 MRI scan.
07:53This doctor was paid to have this scan looked at, and he did not note the injuries.
07:58So he is at fault, and so is Vulcan Imaging.
08:03We stand by that report, 100%.
08:05Okay, well, the report is an error, 100%, ma'am.
08:09Can I speak to somebody in management?
08:13Yes, sir.
08:14I am the practice administrator.
08:17Okay, can I speak to the head of the company?
08:22Let's see.
08:23Who's above you?
08:25The chairman of the board.
08:27Okay, well, I need to speak to somebody in authority, because you're an error with your statement, ma'am.
08:33Not professional.
08:36I am so sorry you feel that way, but when you stand by...
08:38Well, it's not how I feel.
08:40It's the facts, ma'am.
08:42Now, what you...
08:44If that's...
08:45If what you're stating, I would...
08:47I mean, we would respond...
08:49You know, maybe if you consult an attorney to have...
08:52Well, I mean, if I can't speak to somebody on the telephone about this, I'd be happy to come clear it up in person.
08:59You're more than welcome to come up here and talk to whoever you need to talk to.
09:08Because this is a serious issue.
09:12I understand that from your perspective.
09:15Yeah, your excuses aren't going to cut it either, ma'am.
09:17It's not an excuse, sir.
09:21I really don't know how to help.
09:23What you should do is...
09:24Okay, you're in business, all right?
09:26Well, you have doctors who went to school for 10 years.
09:29They're millionaires, okay?
09:30They're reading radiology reports for hospitals and other doctors, okay?
09:35What you need to do is...
09:37You need to have them do their job correctly.
09:39And if they miss major injuries in patients that they almost died from, such as myself,
09:45you need to simply make an attempt to correct this error.
09:48Now, I could get in touch with Dr. Michael Brant Ruff.
09:51I could supply my records.
09:53He could look at these images again.
09:54We can clear this up in a few minutes.
09:56Could I please talk to him?
09:59No, sir.
09:59I can't reach out to Dr. Ruff.
10:02We don't consult with patients.
10:05That's a very sorry excuse, ma'am.
10:09I'm so sorry.
10:09That's our policy.
10:11Let's see.
10:12What can I do to help you?
10:14Let's see.
10:16Let's see.
10:18Eric Blackman is my CEO.
10:23Why are you mentioning his name?
10:25Why don't you just connect me to him?
10:27He's not in the office.
10:30That's pretty convenient, huh?
10:32Well, it's the truth.
10:35Well, I don't believe you.
10:36I'm so sorry about that.
10:39Yeah, me too.
10:39What I can do is I can give you, let's see, his direct number is?
10:51How many radiologists work for your company, ma'am?
10:53Um, I have, uh, 37.
10:59So you have 37.
11:01Um, why don't you take this scan, call somebody right now and have them look at this scan and
11:05correct this issue for me.
11:07But that is not how radiology works.
11:10We can understand.
11:11Yeah, you're non-professional.
11:12We've already established that.
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