00:00All right, as always, you can go to YouTube channel My Medical Nightmare and see 40 plus
00:07hours video on everything that happened to me.
00:10All right, according to a February 27th, 2024 Twitter posting, Healthcare Analytics
00:19provider Quinsight has announced Vulcan Imaging Associates as a new customer.
00:26According to Quinsight, they're a leading provider of integrated healthcare data, analytics software
00:33to physician practices, hospitals and healthcare organizations, touching over 25 million patients
00:39and more than 2,500 providers nationwide across the United States.
00:45I wanted to share my experience as a patient dealing with Vulcan Imaging and would like to
00:53issue a bit of caution when dealing with Vulcan Imaging Associates.
00:59This applies to potential patients and business partners such as Quinsight.
01:05All right, so today we're trying to follow up on the Michael Brandt Ruff MRI that I had done
01:11in 2019.
01:12I was referred to this scan by Northside Medical Associates, a nurse, James Frankie Crum.
01:19This is now Complete Health, owned by Faro's Capital.
01:24This is located off of Happy Hollow Road, Trustville, Alabama, headquarters in Pell City.
01:31Michael Brandt Ruff is a doctor who read the MRI for St. Vincent's Ambulatory Healthcare Network, LLC.
01:42That's Ascension.
01:45If you're following my documentation, you'll note here that in Birmingham, Alabama, we got
01:52a real big problem with responsibility, accountability, and radiology.
01:59And this week I talked to the two main radiology companies in Birmingham, Alabama.
02:07And I recently spoke with Doyle Stewart, CEO of Birmingham Radiological Group.
02:15According to their website, they have 38 radiologists who work with them.
02:19And here in this call, you'll hear me speaking with Kim Mooney.
02:25She is the Administrative Coordinator at Vulcan Imaging Associates.
02:30And she states that they have 37 radiologists who work with them.
02:36So if you've got radiology issues, you go into a medical practice or hospital, doctor,
02:45you have an x-ray, MRI, CT scan.
02:48These are the types of doctors, and these may be the actual doctors, who will be looking
02:54at your scan in the Birmingham area.
02:59And yeah, according to my findings here, not very reassuring.
03:03If your scan is misread, you discover this and you try to seek a redress on these misdiagnosis
03:13issues.
03:16Not encouraging, my experience here.
03:19You have reached Vulcan Imaging.
03:22Vulcan Imaging, this is Kim.
03:24Yes, ma'am.
03:25I called last week.
03:26I was trying to get in touch with one of your radiologists, Dr. Michael Brandt-Ruff.
03:32I had an MRI scan that was looked at by this doctor.
03:36In 2019, I got a report with his signature on it, saying I don't have injuries.
03:44However, in the MRI images themselves, I have evidence of a very serious head trauma-based
03:51injury.
03:52And yeah, I was told last week that you guys would try to have this doctor get in touch
03:58with me.
03:59So it's been about a week, and I just wanted to see what the status of that was.
04:04Okay, so I did look into this, and based on, I mean, there's not anything else we can
04:12do.
04:13So there's not anything that Dr. Ruff can do to assist you with that, since the report's
04:18already been read.
04:19So there's not anything we can do.
04:21Well, I beg to differ.
04:23This was a $700 MRI scan.
04:25This doctor was paid to have this scan looked at, and he did not note the injuries.
04:31So he is at fault.
04:32And so is Vulcan Imaging.
04:35We stand by that report, 100%.
04:38Okay, well, the report is an error, 100%, ma'am.
04:41Can I speak to somebody in management?
04:46Yes, sir.
04:46I am the practice administrator.
04:49Okay, can I speak to the head of the company?
04:54Um, let's see.
04:55Who's above you?
04:57Um, the chairman of the board.
05:00Okay, well, I need to speak to somebody in authority, because you're an error with your
05:04statement, ma'am.
05:06Not professional.
05:08I am, so far you feel that way, but we stand by...
05:11Well, it's not how I feel, it's the facts, ma'am.
05:15Well, now, what you, if that's, if that's, if what you're stating, I would, I mean, we
05:20would respond, you know, maybe if you consult an attorney, to have...
05:24Well, I mean, if I can't, if I can't speak to somebody on the telephone about this, I'd
05:30be happy to come clear it up in person.
05:33You're more than welcome to come up here, um, and talk to whoever you need to talk to.
05:39Um, uh...
05:41Because this is a serious issue.
05:44I, I understand that from your perspective.
05:47Yeah, your, your excuses aren't going to cut it either, ma'am.
05:51It's not, it's not an excuse, sir.
05:53I, I really don't know how to help, um...
05:55What you should do is, okay, you're in business, all right?
05:58Well, you have, uh, doctors who went to school for 10 years, they're millionaires, okay?
06:03They're reading, uh, radiology reports for hospitals and other doctors, okay?
06:08What you need to do is, you need to have them do their job correctly.
06:12And if they miss major injuries in patients that they almost died from, such as myself,
06:17you need to simply, uh, make an attempt to correct this error.
06:21Now, I could get in touch with Dr. Michael Brant Ruff.
06:23I could supply my records.
06:25He could look at these images again.
06:27We can clear this up in a few minutes.
06:28Could I please talk to him?
06:31No, sir, you're, you're, I can't reach out to Dr. Ruff.
06:34Um, we, we don't consult with patients, um...
06:38That's a, that's a very sorry excuse, ma'am.
06:41I'm so sorry.
06:42That's our policy.
06:43Um, let's see, what can I do to help you?
06:47Let's see.
06:48Um, let's see.
06:50Uh, Eric Blackman is my CEO.
06:56Well, I mean, why, why are you mentioning his name?
06:58Why don't you just connect me to him?
07:00He's not in the office.
07:02Well, that's pretty convenient, huh?
07:05Well, it's the truth, um...
07:07Well, I don't believe you.
07:09I'm so sorry about that, um...
07:11Yeah, me too.
07:13Uh, let's see.
07:15What I can do is I can give you...
07:19Let's see.
07:21His direct number is...
07:23How many radiologists work for your company, ma'am?
07:27Um, I have, uh, 37.
07:32So you have 37.
07:33Um, why don't you take this scan, call somebody right now and have them look at this scan and
07:37correct this issue for me.
07:39But that is not how radiology works.
07:43We can...
07:43Yeah, you're not professional.
07:45We've already established that.
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