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Part 1: Between 2024-2025 several MD's have rather abruptly retired or been let go from their jobs at Birmingham Alabama based Grandview Neurology (located off highway 280). The move has forced patients who have been with their doctors for decades to seek services from remaining MD's / NP's unfamiliar with their medical issues (online reviews also indicate some of patients have no options at all, as the remaining doctors in the unit are not open to transfers from the doctors who left).

The reason for the sudden mass exodus is not easy to pinpoint, however their are indicators in online reviews to declining levels of customer service in recent years (ie: see my own case as a patient their in 2019 in hours of videos on my channel).

Additionally, there is some evidence to back up increasing levels of entitlement and privilege being sought & exercised within the neurology suite (I reported in a video in 2023 that the neurology MD's had brokered a deal to go home 2 hours earlier on Fridays. Also you can hear in a recorded telephone call their office staff began giving patients and customer pseudonyms / nicknames and outright refuse to give their real first and last name). These anonymous mouthpieces then go on to talk to patients about brain related medical issues which may cost several hundreds of thousands of dollars or millions to treat. With no names, patients with issues have no recourse if they are misinformed - not a good situation.

Curiously, some MD's listed as having "retired" have taken jobs at other hospitals in Birmingham or have started their own practices across town.
Former Grandview neurological doctors Rodney Swillie & Kyle Hudgens are now listed as operating out of an address at 790 Montclair Rd #210, Birmingham, AL 35213. Additionally, Dr. James Strong is listed in some entries for the new Montclair practice but still has an active profile on the official Grandview website as of October, 2025.

I read a recent review from October which highlights some of the ramifications of the shakeup. A former patient with Dr. Swillie relays how they were forced to seek care from Dr. Natalya Belotserkovskaya after he "retired" but found her rude not, receptive or even interested in their health condition.

This office will no longer answer the phone when I call. I believe I am blacklisted there after I called out this MD for choosing not give me service as a patient and customer after paying $300 cash because I revealed my self-pay / no insurance status AND told him I was misdiagnosed by referring MDs / showed him several inch diameter injury visible in my head MRI/CT/XRAY images AND the reports where I was misdiagnosed that stated I had no injuries present in the same images.
Transcript
00:00For all the details on what happened to me regarding my injury, we're pushing 100 hours
00:05plus of video now. YouTube channel My Medical Nightmare. Alright, update on the neurology
00:11department of Grandview Medical Center located at 3686 Grandview Parkway, Suite 720, Birmingham,
00:20Alabama, 35243. It's located just off Highway 280 near the intersection with 459.
00:30My own visit as a patient with Grandview Neurological Physician Dr. Kyle Hudgens, MD, in 2019 was
00:40an absolute disaster. A $300 cash visit. I received absolutely zero results in this examination
00:49referred by AFC Urgent Care American Family Care. It's enough said. I'll go into the details
00:56on what happened with my visit later on in the video. Recording this October 19th, 2025,
01:04there are rumors now that there's been a major housecleaning of this neurological department,
01:11and according to a check of Grandview Medical Center's website, they've lost four neurological
01:17doctors just recently. The exact reason for their departure, apparently not easy to find an answer
01:25to. You look around the internet, one thing that was obvious in recent years, patient and customer
01:32reviews report declining levels of customer service. And at the same time, there is mass evidence of
01:42raising presumptions of entitlement and privileges being sought out and exercised within the neurological
01:52suite. I tried to warn people about what was going on in videos dating back to 2021. As you can hear in
02:01some of my recorded telephone exchanges with the staff of Grammy Medical Center and the neurological
02:10division, I got into arguments with the office staff who apparently no longer give patients and
02:18customers a first and last name, but use nicknames, pseudonyms, fake names. Yeah, if I was a neurologist in
02:27this department, I would be ashamed of myself for this highly unethical and unprofessional practice.
02:35I'll start with Dr. Kyle Hudgens, who examined a very serious head trauma-based injury I almost died
02:44from in 2019. Hudgens' picture and profile disappeared from the Grandview Neurology website sometime in
02:532024. As of October 25, there are some reviews out there that mention Hudgens had in fact retired.
03:04However, a new address listing a practice is given 790 Montclair Road Suite 210 Birmingham, Alabama 35213.
03:15Interestingly, also at the 790 Montclair Road address, you'll also find the name of another retired
03:25Grandview Neurological Doctor, and that's Rodney Swilley MD. Some info on this new practice also lists former
03:35Grandview Neurologist Dr. James Strong as a member. However, as of this date, his profile and picture
03:44is still live on the Grandview Neurology website. So to those interested, you can get a cursory
03:53impression of the circumstances of the mass exodus at Grandview Neurology by skimming over the numerous
04:03patient reviews. I'll read this one. It looks like the start of October 2025, and it reads,
04:11I used to see Dr. Rodney Swilley in this practice, and he was wonderful, but has now retired. After having
04:19a change in my symptoms a few years after seeing Swilley, I got an appointment in the same practice
04:25with Dr. B. During my first appointment, she was not very interested in listening to my story, acted as
04:32though she was not willing to try to investigate at all. Paraphrasing, he recommended to Dr. B to do a
04:40brain MRA to look at the cranial nerves, but she refused to order the test. I had to get my primary
04:47care doctor to order it, and sure enough, the source of my symptoms was discovered along with a small
04:53aneurysm. I refused to go back to see Dr. B. She was rude, uninterested in hearing about my history of
05:01symptoms, totally uncaring about her patients, finding another neurologist, even if you have to
05:07wait a while. Yeah, I had the same experience with Kyle Hudgens. In my case, the guy opened up the exam
05:15and engaged in way too much small talk. I was there with a very serious injury, close to dying when I
05:23had to visit with him. When I changed the conversation to the reason for my visit, he acted
05:30offended, provided absolutely zero services for my money.
05:36Grandview Operator, may I help you? Yes, ma'am. I'm trying to reach the office of CEO Daniel McKinney.
05:42One moment. Thank you for calling Grandview Administration. I was a patient for Grandview Neurology,
05:49Dr. Kyle Hudgens, MD. I called their office yesterday, September 26, 2023, to discuss billing
05:56and service issues that arose during my visit. I had a broken skull injury I was dying from. I showed
06:02the doctor, printed out an x-ray CT MRI showing the injury clearly. Dr. Hudgens, looking at the same
06:09images, told me no injury appeared there. He provided no useful service in my visit, $265 cash.
06:17I would like to inform the CEO that Grandview Neurology staff now use pseudonyms, nicknames,
06:25and false names when dealing with the public. I was hung up on when requesting a first and last name
06:31from the staff I talked to. She identified herself as Ronnie. At the same time, the representative
06:37for the MD make $140 an hour after going to school for 10 years. They request access to patients'
06:45PHI personal health data. They seek to remain anonymous. In my case, this practice is now being
06:51abused because it's being used to conceal negligence and liability. Also, a HIPAA issue is involved,
06:57withholding medical records. When I talk to someone about a million dollar health issue, I'm going to
07:04have to have a first and last name for my records keeping before I talk to that person. That's
07:09professional. Your customers and patients who pay you money will not accept this corrupt practice
07:15and it will one day soon be done away with, mandated by law. So you heard it here first. Still trying to
07:22talk to someone at Grandview about my bill and you can reach me at that phone number. A little
07:26forward to talking to you, sir. Thank you for calling Grandview Medical Group Neurology. Hello,
07:33I'm trying to reach Ronnie. This is her. Yes, ma'am. I called yesterday regarding my bill and a visit
07:40with colleges. What's your date of birth? Okay, do you have a last name? I'm not giving you my last
07:47name, sir. Okay, so you... I'll give you my initial. Okay, Grandview doesn't give the first and last
07:53names of people that deal with the public. I can give you my first name and my last initial, sir,
07:58but I do not give out my last name. No, ma'am. You'll give me your first and last name or I can't talk to
08:02you. Okay, well, unfortunately, I will not be able to talk to you then. Thank you and you have a good day.
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