- 1 day ago
Category
🎮️
GamingTranscript
00:07Whoa!
00:08Previously...
00:09For your next task, I want you to design a new cereal.
00:13Sam stepped up.
00:14We're going to go with the Arctic.
00:17Phil fiddled with flavours.
00:19I think we should probably follow from recommendation.
00:21I'll do it to taste, possibly.
00:22To taste.
00:23And sales of their Arctic cereal went soggy.
00:26Do you feel like it's something that would stand out
00:28within the shelves of Waitrose?
00:30No.
00:31Captain Steve led the other team...
00:33Something like a superhero theme.
00:35Hi, I'm Megabella.
00:36...and superhuman sales from Felucia...
00:39We'd like to have exclusivity on the product.
00:42...brought the sweet taste of victory.
00:45200,000 units.
00:46Wow.
00:47Phil was served with a warning...
00:49You're going to be the luckiest man on this earth, I'm telling you.
00:51...while Sam...
00:52The buyers all said that the product would not stand out.
00:56...got dished a dose of reality.
00:59You're fired.
01:00Now, 11 candidates remain to fight for the chance to become...
01:05...Lord Sugar's business partner.
01:154 a.m.
01:19Good morning.
01:20Good morning.
01:21Lord Sugar would like you to make your way to London Luton Airport.
01:24The cars will be outside in 20 minutes.
01:26Pack an overnight bag.
01:31Guys, it's time to pack a bag.
01:34We're going to Luton Airport.
01:36Pack a bag.
01:36Jumpers, bikinis included.
01:38So, you got your bikini, mate?
01:40Got my mankini.
01:40So, what do you think about packing?
01:42We've got bikini, just in case it's warm.
01:44Jeez.
01:45Got jumper, just in case it's not warm.
01:48If I haven't got the right stuff, then I'll have to fly back.
02:01So, the last two to get fired with two girls, you think there's going to be a third?
02:05Because let me tell you, I'm not going anywhere.
02:06Do you know what?
02:07I don't like that.
02:08I think it will be a third, but not on our team.
02:15London Luton Airport.
02:17Gateway to over 30 countries.
02:20Serving millions of passengers each year.
02:34Good morning.
02:35Step forward and collect your tablets.
02:40Good morning, Bertie.
02:42Good morning, Noel.
02:46I'm sorry that I can't be with you this morning, because I've been called away on urgent business.
02:52For your next task, I'm sending you to Budapest in Hungary.
02:56Budapest is celebrating its 150th anniversary.
03:01And this year, it's been voted one of Europe's most popular city breaks.
03:06And I want you to cash in.
03:09Your task is to set up and run a bespoke tour in and around the city.
03:15You have to sell tickets and give your guests an unforgettable experience.
03:19Now, let me give you a warning here.
03:21If your tour doesn't live up to their expectations, your guests can ask for their money back.
03:27The team that makes the most profit will win, and on the losing team, at least one of you will
03:34be fired.
03:35Lord Sugar would like to mix the teams up, so Maura, Flo and Paul, please move over to Nexus.
03:41And Rachel, Felucia, and Trey, please move over to Supremes.
03:49Off you go.
03:55In the heart of Hungary, Budapest.
04:00Visited by more than four million people a year.
04:04Excursions in and around the city are big business.
04:08So excited to be here in Budapest.
04:11Guys, here we are in this beautiful castle overlooking the River Danube.
04:15Absolutely stunning, isn't it?
04:16Beautiful, isn't it?
04:17First job.
04:18Who's up for this?
04:20Decide who will guide the team.
04:23I'd like to put myself forward as project manager.
04:25Good communicator, strong negotiator, and I've got a really clear mindset about where I'd place you all.
04:30I'd also like to put myself forward as project manager.
04:32Event is something I do.
04:34I DJ around the whole world.
04:35I do meet with different people and different cultures all the time.
04:39I can retain information really well, and I do work with people every day outside of here.
04:43And I have had six out of six wins.
04:45Oh!
04:47You're going to get me there, yeah?
04:49You're going to get me there?
04:49Yeah.
04:50All right.
04:50I'm happy to go with Rachel as well.
04:52I've seen Rachel in these environments, so I'm happy to go for Rachel as well.
04:55Yeah, that's right.
04:58On the other team...
04:59Lord Sugar has asked myself to be project manager this week.
05:03Stretching herself, yoga teacher Mora...
05:06Which I'm actually so excited about.
05:08...looks to win with wine.
05:10I've actually brought a yoga retreat group on a winery tour.
05:13I would be confident in selling tickets on this one just because I have experience with it.
05:18And also, it's a little bit more expensive, so I feel like we've got more of an opportunity to make
05:22more of a profit.
05:22It is a profit task at the end of the day.
05:24I want to keep it upbeat, bring in energy, the time goes really quick.
05:28Everyone's having a bit of a belly laugh, enjoying the tasting, but also learning a bit as well.
05:32We want them to have a fun experience, we want everyone to be engaged, we want people to possibly even
05:36make friends at it.
05:37So, the wine tour, guys, everyone's happy with that?
05:40Yes.
05:42So, looking at the different tours, for me, it's definitely the boat tour.
05:46Sold on seeing Budapest by Riverboat...
05:49It provides the most entertainment, there's loads of history behind it.
05:53Lots of landmark stops and I think it would be a great thing for the clients.
05:57The only thing I'll say with the boat tour is we really need to make sure it's interactive or it
06:01does end up being boring
06:01because it does sometimes just sit in a boat and looking at some views and stuff.
06:04Yeah.
06:04With the boat tour, so there's a master class and there's an activity, so there's still that interaction.
06:09Interaction, yeah.
06:09Also, I think there's actually a chance for them to get off and go onto the island, so it keeps
06:12them engaged.
06:13Definitely.
06:14I chose the boat tour because I think it's the most engaging, most exciting,
06:18so I think it's a good opportunity for tourists to see Budapest.
06:22We have 16 tickets to sell.
06:24Do you think we can start at 110 and make sure we're landing at a minimum of 90?
06:27Yeah.
06:27Are you guys comfortable with that?
06:29Yeah, absolutely.
06:31Picking a price point for her vineyard tour.
06:33I guess we could either go really high on the ticket sales, like 160.
06:39Project manager, Maura.
06:42Like, I've been on a wine tour that's 160 and I feel like if we can really sell the story,
06:47then they'll believe in it.
06:48We'll be selling from morning till late afternoon, so we would have an idea early morning, actually, if the ticket
06:55prices are too high, we could drop it quite quickly if necessary.
06:58I know what you're saying, I'm listening to that, but what I think as project manager on this, I want
07:02to get the ticket sold at that 160.
07:05Everyone's happy with that?
07:10Next, for gym owner Rachel.
07:12I'd like to put Trey and myself on the tour. We're going to lead the clients down there tomorrow.
07:16Split her team in two.
07:19In terms of sub-teams, that is selling the tickets. Volusia, you know how to sell. I'd love to have
07:23you as sub-team leader to control these boys for me.
07:27Are you sure you don't want me for the tour team as well? Performing, interacting with people and stuff. It's
07:33something I do day to day.
07:34I appreciate that. The only thing is we've got 16 tickets to sell. OK.
07:37I was thinking about putting more people on the sub-team. OK.
07:40Rachel, it's getting to the end of the day and we're struggling to sell at our locations.
07:43Are you happy for us to sell in bulk? And if so, what do you think the price should be
07:46lowered to?
07:47We don't really want to be going below €70 for this. Just bear in mind, guys, it is a profit
07:51task, so we want to take as much as we can.
07:53Is that OK with you guys? Yeah.
07:56Straight away making Volusia as sub-team leader to watch the guys.
08:00All I'm saying is redemption time for me and Phil, and we're going to show that in this task.
08:03Everyone happy? Everyone know what they're doing? Absolutely.
08:08First up is the tour team.
08:09Working out staffing on her wine tour.
08:12Flo, I'd love you to lead this team.
08:14I know you're really good at remembering facts and also our negotiation queen.
08:17For Maura, a last-minute change.
08:20The selling team, myself and Raj and Noor as well.
08:24Unfortunately, Maura, due to my faith religions, I wouldn't feel comfortable to sell or be around alcohol.
08:30I totally understand that.
08:31Noor, would you like to swap over to Supreme and go on the boat tour on this occasion?
08:37OK, thank you.
08:38Thank you, guys.
08:39See you.
08:39Thanks, Noor.
08:40Don't share our secrets, Noor.
08:41I will.
08:42It's secrecy with me, guys.
08:43Um, Maura, I understand that obviously there's less people on the selling tickets team.
08:48Can I make a suggestion if I can switch to that team to help out with the ticket selling?
08:52I actually do feel really confident on this one.
08:54OK.
08:54So, if it's OK, we can leave it like that.
08:56No, no, I can appreciate it. Yeah, definitely.
08:58Welcome to Supreme.
09:00Thank you very much.
09:00I was going to put you with Trey and I to go learn about the tour.
09:03You happy with that?
09:04Yeah, that's perfect.
09:04Right, shall we go?
09:05Sounds good.
09:06Let's go south.
09:06Let's go south.
09:09Let's go south.
09:1011am.
09:12Half of each team head off to sell tickets.
09:15I mean, not to tick my own horn, but I have been selling quite a bit in the last couple
09:19of tasks,
09:20so I'm looking forward to seeing how people respond to that.
09:22Especially with that 200k now.
09:23Do you know what I mean?
09:24You've got the label at the big seller.
09:25While the rest will plan their tours.
09:30Today's one about learning.
09:31Tomorrow, we'll plan everything.
09:33Listen, you've got your top student right here.
09:34I don't know about you guys.
09:35I can't wait to cruise you on it in the morning.
09:37I've got you guys.
09:37What city are we in right now?
09:39We're in Hungary.
09:41What city are we in?
09:42City.
09:43It starts with a B.
09:44Oh, God help us.
09:45You know we're doing a tour on Budapest.
09:47Oh yeah, Budapest.
09:48I knew that.
09:53On the banks of the river Danube.
09:56I'm going to leave the negotiation.
09:58Leave it to me guys.
09:59First job for project manager Rachel.
10:01We don't want to be going any higher than 35 per person.
10:05Secure a boat for tomorrow's trip.
10:07Hello.
10:08At the best possible price.
10:11So Andrea, how much would you charge for 16 people on the boat per person?
10:14I would say 960 for the whole tour.
10:17That would make like 60 euro per person.
10:20How about that?
10:23That is a little bit out of our price range, Andrea, I've got to say.
10:26Business to business, commercially, we just need to make sure that we're meeting our own.
10:30Okay, we started with 960.
10:32Okay, what if we go down, let's say 700?
10:35Still a little bit out of our price range, Andrea.
10:38What if we go down like 450?
10:42I really, really appreciate you coming down.
10:44I know it's a beautiful, beautiful boat.
10:47Would you be willing to meet us at 350 euros, the whole tour for all 16 people,
10:53and that works out at 20 to 21 euros per person?
10:56350.
10:57350, yeah, 350 tours.
10:59Deal.
10:59Andrea, thank you very, very much.
11:02That is brilliant news.
11:03Thank you, Andrea.
11:05Rachel was really clear she wanted to lead this negotiation, and she did really well.
11:0822 euros a ticket leaves enough margin to make some profit, which is the focus of this task.
11:13We've got her down from 960 euros to 350 euros.
11:17That is 610 euros off what she initially suggested, so really, really happy with that.
11:21So all we've got hope now is that the other guys are going to smash their end of things.
11:26Exactly.
11:27I think we're quizzing.
11:31Etiek, one of Hungary's many wine regions.
11:34It's so lovely.
11:36Yeah, beautiful.
11:36It is absolutely stunning.
11:38Drilling for a deal on a vineyard tour.
11:40We can aim for around 20 euros per ticket for 16 people.
11:46Dentist, Paul.
11:48So we were looking, you know, per ticket, we were looking at about getting it for about 8 euros per
11:53ticket from yourself.
11:54I mean, how does that sound?
11:588 euros per person.
12:00That's cute.
12:02I have to be honest with you guys.
12:04The minimum is 37 per each person.
12:07What I can do is I can go up to kind of 11 euros per ticket if you can maybe
12:12a little bit.
12:12But we are running a business here.
12:14It can be 28.
12:16Okay.
12:18If we could do, you know, 20 euros for all 16, if you could meet us somewhere there.
12:24My last offer will be 26.
12:27Happy about that.
12:28I'm happy with that, yeah.
12:30Brilliant, Martin.
12:31So that's a total cost of 416 euros.
12:34Deal done.
12:35Thank you very much.
12:36At 66 euros more than the other team.
12:39Lord Sugar has always made it clear to candidates that you shouldn't offend people by offering ridiculously low prices.
12:45I think 8 euros ahead for a full day, full tour of a vineyard and a wine tasting masterclass.
12:52That really is taking the mickey.
12:55St Stephen's Basilica.
12:57One of Budapest's most popular tourist attractions.
13:00If anyone's a tourist in Hungary would love to share our tour with you.
13:06No?
13:07Pushing their premium prices.
13:09150 euros each.
13:10Lovely wine tour.
13:11We're doing a wine tour.
13:13Maura and Raj.
13:15Tomorrow in the afternoon we're going to be delivering a really fantastic afternoon full of wine drinking and learning about
13:23the vineyard.
13:24How does that sound?
13:25Do I have to pay something?
13:27Yes.
13:29So it's 150 euros each but if you were to come together we could give you a discount.
13:34How does that sound?
13:37We'd love you both to join us.
13:39So we're going to have four stops and then we're going to do a masterclass at the end where we'll
13:42be tasting different wines.
13:43Maybe next time if I bring enough money.
13:46Oh, okay.
13:47Alright, no problem.
13:48Thank you very much.
13:49I don't really have an issue with the price at this stage.
13:51I know with panic you start reducing the price but we've not really got to that point.
13:55So we need to speak to more people.
13:57Are you still comfortable with the price point at 150?
14:00I think there is people around.
14:02We just need to find the right people.
14:05The Ferris wheel of Budapest.
14:08Yes, ladies and gentlemen.
14:09We are hosting a Danube River tour tomorrow.
14:12Picking up passengers for their boat tour.
14:14If you want to get involved, come down here.
14:17Have a conversation with us.
14:18Verdi, Felucia and Phil.
14:21So hi there.
14:21My name's Phil.
14:22What was your name?
14:23Maximilian, Maximilian.
14:24Lovely name, Maximilian.
14:25Okay, so basically Maximilian.
14:26We have designed a tour to go down the Danube River and see all of the great monuments and all
14:31of the great attractions.
14:33Yeah.
14:33Prices start at 115 euros each.
14:35Would you like to join us?
14:37Would be probably very much fun but sounds a little bit expensive.
14:40If it's the price, Maximilian, we can work a little bit.
14:43Maybe we can do a deal for the two of you.
14:45I think you could not do the deal that I say yes.
14:49If you don't have a fantastic experience, you'll have the option to get a refund.
14:53Can we close this at 210 for the both of you, Maximilian?
14:56Yes.
14:57Thank you very much.
14:57I appreciate it.
14:58You're a gentleman.
14:59200.
14:59No, no, it was 210.
15:02You're a salesman.
15:03You're a salesman.
15:04Maximilian, 210 is a deal.
15:05Thank you guys.
15:06Thank you guys.
15:07I do feel as if I've probably got the most energy.
15:09I feel as if I'm the most desperate to sell.
15:11I think we have to sell them the tour and we have to fill the tour up.
15:13And then Rachel will be happy.
15:15I'm 105 ahead.
15:16Are you happy with that?
15:16Yeah.
15:17I'm happy with that.
15:17It was above the 100 mark that Rachel set.
15:19So I'm happy with that.
15:20Let's aim for that moving forward.
15:21Yeah.
15:21Go.
15:21Let's do it, man.
15:22Let's do it.
15:25Let's get it.
15:31Bravo.
15:33Mid-afternoon.
15:36Oppa.
15:38For both teams.
15:40What's that called?
15:41In English, I think I can call it a div.
15:43A taste of tomorrow's activities.
15:45And if you wish, you can take a sip.
15:47Focused on facts, recruitment consultant Flo.
15:52This is reminding me of my stag party in Hungary all over again.
15:58Why do you do it?
15:59We have to check the quality.
16:00And how do you know if it's good or bad?
16:03We have to check a couple of things.
16:05For example, the color.
16:06Is it cloudy or not?
16:07If it's cloudy, what does it mean?
16:09It means that the wine hasn't been finished yet.
16:11So it needs a couple more months.
16:13And what wines do you keep in here?
16:15Okay.
16:16So it's Pinot Noir, but it's going to be sparkling wine later.
16:20Like a rosé sparkling wine?
16:21Yes.
16:23I'm asking a lot of questions in there.
16:25Being sub-team leader, I want to make sure that nothing trips us up tomorrow
16:28and that we know as much as we can.
16:30Do we all feel comfortable that we can suck out of the thief tomorrow?
16:35And steal some wine?
16:36Yeah.
16:36Yes.
16:37I think we've got it down.
16:37That came across...
16:38Yes, yes, we can.
16:40Yes, we can.
16:41Yeah.
16:41Good.
16:42Brilliant.
16:44Back in Budapest...
16:46I do think we should drop the price.
16:47For project manager Maura...
16:49Even if we got 99, it'd just be incredible.
16:51And we've got a bit of a safety net as well.
16:53Absolutely.
16:54Still no sales.
16:55Oh, there's a guy.
16:56Hi.
16:57Hi.
16:58We've got a fantastic day in the fantastic, stunning vineyard.
17:02So it's an opportunity to get out of Budapest City and really experience some homegrown wine.
17:07We've been told as well, it's Michelin style.
17:11Absolutely incredible.
17:12So no doubt that you won't have a fantastic time.
17:14It'll be absolutely stunning.
17:16And you know what?
17:16We're all about having a bit of crack though.
17:18It's 99 euros each.
17:19In total, 198 euros.
17:21Is that okay?
17:22Do you want to do it for 99 euros?
17:24Each?
17:25Amazing.
17:26Fantastic.
17:26Really looking forward to seeing you tomorrow.
17:28I promise it's going to be an absolutely incredible day.
17:30They've got a high price for their tickets but they've also promised a lot.
17:34They've been talking about Michelin style.
17:36Fun packed.
17:37It'll be a crack.
17:38I mean, they've literally promised the world.
17:41I just hope they can deliver.
17:46On the other team.
17:47You do not want to miss it.
17:48It's bespoke for you.
17:49You guys over there.
17:49Four of you.
17:50It's bespoke for you.
17:51Charged with keeping Phil and Verdi in check.
17:54It's going to be an incredible experience.
17:56It's okay.
17:57I leave here so...
17:57No worries.
17:58Thank you for your time.
17:59IT consultant Felucia.
18:02What do we think of the footfall here?
18:03Do you think there's enough people coming in?
18:05There are a lot of people in this area.
18:06Yeah.
18:07Did you change the location in your mind at all or are you happy to stick here?
18:08Honestly, I don't think it's worth it.
18:10No.
18:10People are people everywhere but we've got people here so I think we should just stick here.
18:13I definitely think the price is an issue.
18:15I don't think we should...
18:15Just to be to what I said before, obviously start the 115 each and then drop to around just
18:20below 100 if we need to.
18:21But I think 95 is a comfortable number.
18:22Okay.
18:2395, so you aren't sitting for 95.
18:24All right.
18:25Let's just get out then.
18:25Yeah.
18:26If it comes a little bit lower, I am comfortable with that.
18:28Okay.
18:28But just as long as we're getting 95.
18:30On average.
18:31On average.
18:32Okay.
18:32But we won't go below 95 otherwise.
18:33Yeah, yeah.
18:34Okay.
18:36Felicia's the sub-team leader but she's wasted a huge amount of time staying in a location
18:39where they've got no interest.
18:41They've got no bikes.
18:42They should have moved on to a new location.
18:44All right.
18:44You guys happy to jump right in?
18:45Right.
18:46Let's go over there.
18:46I might just go and check on them.
18:47Cool.
18:47Let's go.
18:48All right.
18:49Great.
18:49Let's go.
18:50Excuse me.
18:54While Rachel's team focus on a fun tour...
18:56I would like Trey to get everyone involved.
18:58Yeah.
18:59That's going to be very critical is getting them involved, getting them up, getting them dancing.
19:02For Flo and the boys...
19:04We have got the Sauvignon Blanc which I'll kick start with the intro.
19:08Precision planning.
19:10Followed by Pinot Noir and the Antique Wine Press which is Paul.
19:14We'll then go down to the cellars and I'll take on the sparkling wine.
19:19Then on to you, Steve, for the wine stealing experience.
19:22And then we've got the barrel and barrel cellar and the wine corking at the end.
19:27I'm calculating seven stops there.
19:28I mean, what would you cut out?
19:31Do you think we'll have enough time?
19:32It's a fine balance because we've got to make sure we're giving them a worthwhile enough experience
19:36that they're not going to demand refunds because we haven't done enough.
19:38At the same time, we've got to allow ourselves enough time at the end to make sure that we're upsending
19:42the wine.
19:42I think we can do that in an hour and 15.
19:45Flo has decided to do seven of the stops.
19:47I do think that's very risky because the main showpiece for this vineyard is the masterclass of wine tasting.
19:53If we don't have enough time for that, our clients are not going to be happy.
19:57Just to recap then, does anybody have any concerns about our plans tomorrow?
20:046pm.
20:05We're happy to offer it for €99 each. How does that sound?
20:08That sounds good.
20:09Yeah?
20:10With 30 minutes to go...
20:11Altogether €198, is that OK?
20:13We can do it.
20:14Yeah, fantastic. Thank you.
20:16Sales soar for Raj and Maura.
20:1899 each, so €198. Are you happy with that?
20:22Yeah.
20:24For Felucia, Phil and Verdi...
20:26Stay positive, guys, stay positive.
20:28Yeah, yeah, yeah, 100%.
20:29Two tickets sold.
20:32I feel like there's footfall here.
20:34Yeah.
20:34But we're talking to people and the sales are just not coming in.
20:37Yeah, yeah.
20:37Do you know what? We've been here, what, two, three hours now?
20:40Yeah.
20:40We're banging a bit of a dead drum, aren't we?
20:42OK.
20:42I definitely think maybe a new location might help.
20:44OK, so I personally think it's worth going somewhere where we can try to bulk sell some tickets.
20:48That's my gut feeling. What do you think, Verdi?
20:50All right, good. Are you happy to do that?
20:50Yeah, let's do that.
20:52Right now, I feel so stressed.
20:54We've got seats to fill up and we've only got two out of 16.
20:57We haven't got long left. The price ain't right.
21:00Time is money and we need to get selling.
21:02All right, guys, we need to get out of the vacation.
21:04Yeah, come on, let's get out of the vacation.
21:04We haven't got much time left. Come on.
21:05Five minutes till sales must cease.
21:07Come on.
21:08We've got five of you's for four east.
21:09That's 400 euro plus 50% off for you and your lovely 21st birthday.
21:13As Raj and Moira find their final customers.
21:16440 euro.
21:17Is that a deal?
21:18Yeah, that's a deal.
21:19Come on, let's go.
21:20With 14 seats still to fill.
21:22We need to just drop the price and make sure we just get tickets sold.
21:25Volusia's prices plummet.
21:27What I'm prepared to do for you two guys is 80 euros each.
21:30Yes, differently.
21:31I am willing to go down for you guys.
21:34Two tickets for 60 euros each.
21:36What are you thinking?
21:3735, 40.
21:38The lowest I can go is 60 euros per person.
21:41Yeah, that's 60 euros.
21:42I can go up 45 euros each for you guys if that price is an issue.
21:46You could do 40 each.
21:47Okay, let's go for two tickets at 40 euros each.
21:49Yep.
21:5035 euros each.
21:52How does that sound?
21:53Yeah.
21:53That'd be brilliant.
21:54Yeah.
21:586.30pm.
22:00Selling over.
22:01I think that was 16 in the end.
22:03That was a while, wasn't it?
22:04Yeah.
22:04We pushed, we pushed, we pushed.
22:05We got some sales in the bag.
22:07Tomorrow, tour time.
22:167am.
22:18Today, both teams will run their excursions.
22:21Yes, people.
22:22How's everyone doing?
22:22Let's go.
22:24Catching up with her crew.
22:26Slightly nervous.
22:27How was your afternoon?
22:28Maura.
22:29We got it.
22:30We sold 16 tickets.
22:32Yay!
22:32Well done, guys.
22:33Well done.
22:34We're absolutely thrilled now.
22:35Fantastic.
22:36We have sold a vision.
22:37Okay.
22:38So the vision is Raj, Jeff, we used the word Michelin.
22:42Yeah, I think the experience will be incredible.
22:44What have you promised then?
22:46So we've promised that along the way, you know, there's going to be high energy, lots of banter.
22:50We're going to get some belly laughs going.
22:51We've actually got a few set Africans, you know, who love their wine.
22:55So we want to really, you know, showcase Budapest wine here in a fun way.
23:00I'm sincerely hoping that no customers come asking us about our Michelin stars.
23:04Hopefully that doesn't happen because there comes a high risk of refunds, which we cannot afford to do.
23:08We've sold 10 for 99 euro each.
23:12The last six people, we sold it for 80 euro.
23:15So that's amazing.
23:18Touching base with her team.
23:20Dying to know, guys, how was yesterday?
23:22Project manager, Rachel.
23:25It was a stretch, but towards the end of the day, we managed to sell 15 tickets.
23:30Amazing, guys.
23:30It was for a reduced price.
23:32What were the price on average then?
23:34About 65.
23:36I'm going to be honest with you, Rach.
23:37I'm going to be a little bit critical.
23:39I feel as if the price point was a bit lower.
23:40But we probably would have been going into the back end of the day with maybe six tickets sold,
23:44had we have been more at the 75 to 95 price range.
23:47But I never say we have to sell at 100.
23:48I know you were kind of trying to respect Rachael's.
23:51Definitely.
23:51And I'm not putting that on you.
23:52I'm just saying that's just how I feel.
23:54I am personally glad that we stuck with the higher numbers to start off with,
23:56just because I feel like if we had lowered it too much,
23:58we would be in the reverse of the situation, saying we could have got more for the ticket.
24:01What did you sell each of those tickets for?
24:03So we started obviously trying to push for one or five,
24:06and the lowest we got was with three girls, and they paid 35 each.
24:12I think the selling team possibly panicked.
24:14It is frustrating.
24:14At the end of the day, I negotiated really hard to make sure we had a really low overhead,
24:18and all I wanted in return was a really high selling price.
24:22Myself and Raj, you know, sold yesterday.
24:25We worked really well together.
24:26Ahead of her wine tour.
24:28But now I've met everybody.
24:30I feel like that possibly I should be on the tour.
24:34For Maura, a last minute reshuffle.
24:37Just because I've already built that rapport with everyone.
24:40My concern would be that if we swap at this late stage,
24:42you personally might not have enough time to actually learn some of the key facts.
24:46To be honest, I can take in the...
24:48You know, I drink wine, so I can take that in.
24:50The only thing is there's a lot of information,
24:52all the facts about the wine, so that's fine,
24:54but we just have to give you an information dump.
24:56Maybe if we can somehow get that to you at some point during the day, then...
24:59Well, do you feel like someone else then that doesn't have as much information
25:02should come and do the masterclass?
25:03Again, we've all got our own information about our own stuff.
25:05We've all got our own stuff.
25:07Really sorry, guys.
25:08I really do feel like I am going to jump over.
25:10I can connect to people.
25:11That's where my strengths are.
25:159am.
25:17Today, half of each team will top up takings by partnering with local businesses.
25:22Who's looking forward to learning how to make some strudels in?
25:24Do you know what, Phil?
25:25I'm confident that the pie man will be confident in the kitchen.
25:29While the rest will run the tours.
25:34The only thing is with the Sauvignon Blanc vineyard,
25:39Flo did write down the facts for that.
25:41Yeah.
25:41There might be some stuff we can talk about,
25:43a few sort of generic facts rather than...
25:45We can maybe talk more about the vineyard itself
25:48rather than Sauvignon Blanc at that point.
25:50I can talk a little bit about Sauvignon Blanc.
25:52Okay.
25:52At least I drink it, okay?
25:54Okay, so I can have a little chat about that.
25:59On the stately Danube River...
26:01Okay, guys, are we all ready to get going?
26:04While Rachel's team get the party started...
26:06Buddha!
26:07Pest!
26:08Buddha!
26:09Buddha!
26:09Buddha!
26:10Pest!
26:11At the vineyard...
26:12Hey, guys, don't forget to breed.
26:14It is a little bit of a climb up here.
26:16Short on facts...
26:18While we're here, can we just take a little look back at the view
26:20and just take it in for a moment?
26:22Yoga teacher Maura focuses on feelings.
26:26And while we're looking at the view, can we all just take a moment
26:29to really feel your feet on the earth?
26:33So I feel like we're all so busy in our lives.
26:36We're in this experience to get away from whatever you have going on at home.
26:40So let's just take a moment to feel the earth.
26:42Breathe in that new fresh air.
26:43And a big breath out.
26:45I think it's just amazing just to take in the simple things.
26:49I have no concerns.
26:50I'm totally confident in myself.
26:52I'm able to host.
26:53I'm able to bring the energy.
26:55I feel like as long as they're having fun, as long as they're enjoying themselves,
26:58that's what they'll remember.
26:59Breathe in that fresh air.
27:02And a breath out.
27:05On the boat tour.
27:06Don't forget your hand mirrors and we're going to head onto Margaret Island.
27:09Right, let's go.
27:10First stop.
27:12Shall we get some photos of you?
27:13A musical fountain.
27:16When I say Buddha, you say Pez.
27:20Buddha, Pez.
27:22Buddha, Pez.
27:24There you go.
27:25Look.
27:25It works.
27:27Woo!
27:29Guys, you've got to dance.
27:30Let's go.
27:31Come on.
27:31Come on.
27:33I want to see you guys dance.
27:35Woo!
27:37Woo!
27:38Woo!
27:42Woo!
27:44Come on.
27:45Come on.
27:46Come on.
27:47Woo!
27:49Absolutely buzzing.
27:50Oh my God.
27:50I'm having such a good time.
27:51They're dancing in the middle of the park.
27:53They're just in the moment.
27:54I think we're definitely delivering on what we promised.
27:57Guys, amazing.
27:58Bravo.
27:59Ready to go?
28:00Yeah.
28:00Let's go.
28:02Let's go, guys.
28:05Back at the vineyard.
28:07Let's say that again together.
28:08Come on together.
28:10Sauvignon Blanc.
28:11Sharing her wisdom on wine, Maura.
28:15Is the grape itself called Sauvignon?
28:18Is that where it gets its name from?
28:19The name, to my understanding, is when it gets to that wine stage.
28:23So I'm not sure of the actual name of the grape, but when you get the name, when it goes
28:30through the formation process, then it becomes Sauvignon Blanc.
28:33If you're not aware, Sauvignon Blanc is a white wine, so also on the Sauvignon Blanc, best served with usually
28:45a lovely white fish or else like a chicken.
28:48So, personally, when I'm out and about and I'm looking for a glass of wine, I'll often say a glass
28:53of salve and just to make it a little bit easier.
28:59She told them that Sauvignon Blanc comes from the process.
29:02It's actually the name of the grape.
29:04I mean, it's a pretty key thing to get wrong.
29:06Sauvignon Blanc.
29:07Let's bring a little bit of energy.
29:08So, I want everyone again, I want you to hear your best Sauvignon Blanc.
29:12And let's use our hands.
29:15Sauvignon Blanc.
29:16Oh, come on.
29:17Better than that, everyone.
29:19Sauvignon Blanc.
29:32Sauvignon Blanc.
29:33Oh, that's really exciting.
29:35Before leading a wine tasting at the end of their tour.
29:38Do you like it?
29:39I really like that.
29:40Should we have another little sample?
29:42Cheers.
29:42Flo and Raj get to grips with the grapes.
29:46And so, ladies, we are going to move to the white wines right now.
29:49So, it's called the fresh cuvee.
29:52What are you smelling?
29:53White wine.
29:56Just got to think.
29:57I've got to put it in my mouth, but not swallow.
30:00Do you like it?
30:01Tastes like apple.
30:03Oh, definitely citrusy.
30:05It's amazing.
30:07Now we are going to try the flagship.
30:09The flagship.
30:10Cheers.
30:10Cheers, my dear.
30:11Third one down.
30:12So, it's a 2022 Sauvignon Blanc.
30:15Mmm.
30:16Really nice.
30:17Should we move on to the next one?
30:18Sounds good to me.
30:19Yes, definitely.
30:20This is going to be a Pinot Noir.
30:22Cheers.
30:23Enjoy this.
30:25I'm okay at remembering information, but there's obviously quite a lot of information in a short space of time.
30:29So, yeah, just trying to stay focused, but it's very hard because it's so easy to be distracted because it's
30:35so good.
30:37Should we carry a drink in?
30:38Trying something some more?
30:39We've already started with this one, but I'm happy to just remind myself.
30:41Yeah, let's have one more reminder.
30:45Mid-afternoon.
30:47Did you know there was a world record attempt?
30:51Next stop for music man Trey.
30:5413,000 people got together and they kissed, just outside of Parliament.
31:00Former home to Hungarian royalty, Buda Castle.
31:04So, guys, here we are on the grounds of this absolutely magnificent castle.
31:09Now, underneath these beautiful buildings, there are various prisons and rumour has it that Dracula himself was locked underneath here.
31:17What time period was this?
31:19So, good question.
31:20From what I would know, it would probably be the 16th or 17th century.
31:24I know it's just Elijah, but Dracula was living in the 15th century and that's 16, 17.
31:30He'll never forget that.
31:31One century out.
31:32But wait, wait, one important fact.
31:34He's Count Dracula, which means he never dies.
31:36So, he actually was around in the 16th century.
31:39Come on!
31:40Always got a way to win it round today.
31:42I've always got to spin it.
31:46At the vineyard, still winging it on her wine tour.
31:50So, what is sparkling wine good for?
31:52I feel a celebration.
31:53It's always good to hear that pop.
31:55Maura.
31:56There's nothing better when you open that wine and you hear that little pop.
32:00And I feel like that's just a sign of a celebration.
32:03Was there a question?
32:04Yeah, just one question.
32:05Given that it is a wine tour and we've not had any wine yet, are we going to get any
32:11wine soon?
32:12Honestly, so soon.
32:14We're saving the best to last.
32:16We've just got another little bit to show you and then we're going to get our tastings.
32:19But we do feel we wanted to give you all this knowledge so that every sip that you taste, you'll
32:24just really cherish.
32:27The guests have been asking, where's the wine?
32:29They want to taste the wine.
32:30She told them, well, that happens at the end.
32:32That's the exciting part of the tour.
32:34Is she implying the rest is boring?
32:36Often you can find a Chardonnay quite sparkling.
32:39And as well, sometimes a rosé as well can be lovely when it's sparkling.
32:46Back in Budapest.
32:47Hop, hop, hop, hop, hop-ah!
32:50Hop, hop, hop-ah!
32:52Hop, hop, hop-ah!
32:53Hop, hop-ah!
32:54While Rachel's team and their tour are on a high.
32:57Bravo!
32:57Bravo!
32:59Thank you so much for joining us, guys.
33:01You are going to go strudel making with our sub team.
33:04At the vineyard.
33:05Earlier today, wine was stolen.
33:07This device here is called a thief.
33:10Trick question.
33:11Oh!
33:13Consultant Steve gets down to business.
33:16We create a vacuum by sucking up.
33:19Right now, Maura is going to tample the wine.
33:22Steve, I'm trusting you now.
33:23Come on, don't let me down.
33:24Nice and kind.
33:26I've never done this before, so you're witnessing a world first right now.
33:29Yeah, probably a good idea to stand back.
33:31Tell me when you're ready.
33:33Okay, here we go.
33:35Oh, dear.
33:38How did it taste, Maura?
33:39That's the most important.
33:39Absolutely stunning.
33:40Absolutely stunning.
33:41No, it really does.
33:455pm.
33:46The key here, you've got to spread it thin enough
33:48so you can read a love letter on the other side.
33:50While Felucia delivers strudel facts.
33:53So, feel free to stick that one in your Valentine's box for next year.
33:57For the other tour group.
33:58So, thought we'd start with a bit of a bang with the first one.
34:02Finally, some wine.
34:04This one is a little bit unusual, the Rosa Pezgo.
34:07Pinot Noir, obviously it's a red grape and traditionally used for red wines.
34:12This one is being used for the rosé.
34:14Flo, just while we've got you, do you want to tell them the amazing thing about the cork?
34:18So, yeah.
34:20Does anyone know what this is?
34:21The screw cork?
34:22No, not quite.
34:24So, well, there we go.
34:25Raj has sorted it.
34:27But, yeah.
34:28I've got an interesting question about corks.
34:29Hang on, two seconds.
34:30Sorry.
34:30So, this is actually a Zork and it's relatively new technology.
34:33This is actually the second vineyard to use it.
34:36So, this is designed to keep it fresh for at least three days and keeping the fizz in it.
34:41Shall we move to the next one?
34:44There seems to me to be a little bit of tension between Raj and Flo.
34:48I think Flo thinks she's supposed to be managing all the talking, but Raj keeps chipping in.
34:54They talked about a variety of grapes going into this as well.
34:58No, sorry.
34:58This is just 100% Pinot Noir grape.
35:00Oh, sorry, yes.
35:01And the Pinot Noir grape, traditionally more of, I guess, is your raspberries, strawberries.
35:076pm.
35:0930 minutes till coaches leave.
35:11Let's really put your charm on, guys.
35:13You know, keep the smiles, keep the energy, and let's just get as much sales as we can.
35:17For both teams, the last chance to boost profits.
35:21I just wanted to offer you the opportunity to take some Shriddle home.
35:25Which one has tickled your fancy?
35:27One box of six, and that's 15 euros.
35:29The question is, how many bottles are you bringing back?
35:32If you guys do have any tips, if you want to just dig deep, if there's any little notes floating
35:37around.
35:38Oh, thank you so much.
35:39How many cases did you want?
35:41That box of six is 15 euros.
35:43This Sauvignon Blanc is 13 euros.
35:46You've got a deal.
35:4764 euros for four bottles then.
35:49I can give you a tip.
35:50You're the best.
35:50Good job.
35:51I mean, that wasn't subtle.
35:557pm.
35:57Have a love to you all.
35:58Enjoyed a while.
35:59I'm happy to meet you all.
36:00I think it was a bit of a silly move for Maura to switch.
36:03I knew about the tour.
36:04That's what I'd learned and I was meant to be leading it.
36:06Bye.
36:07So, yeah, just praying that there's no refunds.
36:09How did the strudel making go?
36:11Amazing.
36:11Honestly, Phil smashed it.
36:13Any refunds, I'll be very surprised.
36:15I do think the selling team have a lot to answer for.
36:17They dropped the price big time towards the end of the day.
36:20So, I've got some big questions for the sub team if we do end up in that losing team.
36:24Tonight, takings will be totaled.
36:27Refunds, if any, reviewed.
36:30Tomorrow's excursion to the boardroom.
36:42You can go through to the boardroom now.
37:04Well, I sent you to the magnificent city of Budapest in Hungary to run a tour.
37:13So, let's start with Supreme.
37:16What did you do?
37:17So, we went to the tour operator.
37:19She wanted €960 for the entire experience.
37:21So, it was something around €60 per person.
37:24A little bit of back and forth between us.
37:26And we ended on €350, which works out just under €22 per person.
37:30Did you think you'd done a good deal, Trey?
37:32Yeah, no, I thought Richard did a really good job.
37:35Maybe we could have gone down as low as €18, but still, it was a fantastic deal at €22 per
37:39person.
37:39All right.
37:40Then you've got the selling team who are responsible for selling the tickets.
37:45And who was that?
37:46So, that was Felicia, the sub team leader, Verdi and Phil.
37:50So, Verdi, I heard that you said, I am an international DJ.
37:55Leave it to me.
37:56Is that right?
37:57Was those your words?
37:58I wouldn't say that's exactly my words.
38:00No.
38:00I did say I'm an international DJ.
38:02But I didn't say...
38:02I think you said that about 20 times.
38:04Yeah.
38:04But I didn't say leave it to me.
38:05That's what I recall.
38:06Yeah, yeah.
38:07Maybe 23 times.
38:08I'm not sure.
38:09Yeah.
38:09But I didn't say leave it to me.
38:11Right.
38:11OK.
38:12And Felicia, I think you kind of took it upon yourself to keep these boys in check because
38:21unfortunately these two have lost the last six tasks.
38:25To be fair, that was my words in the brainstorm.
38:27Well, keep them in check.
38:28Yeah.
38:28Right.
38:29So, what did you do to sell tickets?
38:31Tell me.
38:31So, within the first hour, we got our first two tickets sold, which I was really happy with.
38:35So, Phil did that sale and it gave me a lot of confidence moving forward.
38:38And then it just died down.
38:40The response wasn't there.
38:41But towards the end of the day, after running around like headless chickens, we managed to sell more tickets.
38:47I, personally, just being a little bit critical of you guys.
38:50I felt as if, at the start, I think I learned from the cheesecake, it's all about hustle.
38:53You've really got to be getting in people's faces and really keeping the energy high.
38:57And I felt at the start, you two were a little bit tentative.
38:59Yeah.
39:01Okay.
39:02So, on day two, we've got Rachel, Noor and Trey going on the tour.
39:07Is that right?
39:08Yes.
39:09So, we took them down the Danube.
39:11Mm-hm.
39:11They really enjoyed it.
39:13We got them all dancing by the end.
39:15I think we got them dancing literally all the way through because our thing was to...
39:18Well, not to one of your songs, I hope.
39:20Oh, no.
39:20No, no, no.
39:21I wish I'd got those extra royalties, but no.
39:23Oh.
39:23So, we'd come up with a chant, which is like a typical chant in clubs.
39:26It was Buddha, Buddha, Buddha, pest.
39:28It was just a chant to get there.
39:30Who's the pest?
39:31So, we split them in two groups.
39:32So, it was the Buddha and the pest, and then we would say...
39:34So, it's like, when I say Buddha, you say pest, Buddha.
39:38And it sounds cheesy now, but trust me, it sounded cool at the time.
39:41They loved it.
39:42It does sound cheesy.
39:43They loved it at the time.
39:44A bit cringy.
39:45It was a bit cringy, but they loved it.
39:47I mean, I think...
39:47It was like, didn't the Danube?
39:49Yeah.
39:49Might have been right behind you.
39:51Well, what's all this strudel-making and all that stuff, then?
39:54So, that came in when they had dropped them off to us,
39:57and then we did a strudel-making masterclass, essentially.
40:00And, Phil?
40:02Yes, Lord, Buddha.
40:03Easiest pie.
40:04It was fantastic.
40:04It was my favourite part of the whole process so far.
40:06It was absolutely fantastic.
40:07I heard you did well in that.
40:09Yeah?
40:09I appreciate that.
40:10Drolley good.
40:11Okay.
40:11All right.
40:12Let's move on to Nexus, yeah?
40:15Now, Maura, I made you the PM.
40:18Yes, Lord Sugar.
40:19You ended up with wine.
40:21I'd been on a couple of wine tours, and I think Flo's been on wine tours,
40:25and maybe Steve as well.
40:27The last tour, you went to Budapest once and got pissed, didn't you?
40:30Yeah.
40:32So, the tour team, in other words, the team responsible for buying the tickets was...?
40:38Yeah, so I wanted to split it up into everyone's strong suit,
40:41so, knew Flo was a negotiation queen, so she...
40:44Negotiation queen?
40:46Yeah, well, she's got a good name in this process.
40:48I see.
40:48You did a good negotiation because, well, I can understand you negotiated that Paul should
40:53do the negotiation.
40:55LAUGHTER
40:55That was the most tense negotiation.
40:56Yeah, you negotiated it amongst yourself, didn't you?
40:59Yeah.
40:59I did, yeah.
41:00You opened the discussion at eight euros a head.
41:04That was myself, Lord Sugar, because...
41:06This was to the winery, yeah?
41:07This was to the winery, yeah.
41:08Well, you got some bottle going in at that price.
41:10Yeah, I think his response was, that's cute.
41:12I think that was a mispronunciation.
41:15LAUGHTER
41:16Frankly.
41:18As a total package, we finished on 26 euros per head.
41:22Would the total be in 416 euros?
41:25416?
41:26Yeah.
41:28They were 350.
41:29They were.
41:30Yeah.
41:31Right, OK, well, then let's move on to the selling team, Moura and Raj.
41:37You were the partners in wine then, really?
41:40Yeah?
41:40Yeah.
41:41Rather than the partners in crime, yeah?
41:43So, literally sold our souls to get rid of those tickets.
41:48Yeah, so it was...
41:49A little bit like Rodney and Elboy.
41:51Yeah, definitely.
41:51We were finishing each other's sentences.
41:54Did you kind of hold firm on the pricing?
41:57Yeah.
41:57We did hold firm, yeah.
41:58Up until...
41:58Until the end.
41:59Until the last ten minutes.
42:01So, on day two, having taught these people about wine,
42:07you, in your wisdom, I think you swapped places, didn't you?
42:11Yeah, swapped over.
42:12Did you take over from the pilot on the flight back?
42:15Er, no.
42:16No.
42:16Definitely not.
42:17Did you know anything about wine when you changed over?
42:20Small bit.
42:21Small bit.
42:21Very, very small bit.
42:23What is the point?
42:24You're the project manager and you're supposed to be advising people about the wine and you know nothing about it.
42:30Yeah, well, Lord Sugar, even though I didn't have as much knowledge as Flo with wine, I still think it
42:36was the best decision for the team.
42:38Really?
42:39Yeah.
42:39Well, the rest of the team taught so as well when we discussed it.
42:42I think we did sort of advise in that meeting that it would be a risk because...
42:46I think you ended up talking a pile of Shiraz, from what I can understand.
42:50You didn't know a lot of your questions.
42:52So, tell me about the masterclass then.
42:55So, myself and Raj Jadir, we did four wines that they were sampling and we had to talk them through
43:01information about the wine, how it was created, how it was made.
43:04Any Chateauneuf de crap? No?
43:07Flo really remembered the facts and I think they really appreciated that.
43:11And I think they really liked Raj's very large glasses of tasting wine.
43:16OK, look, let's go and talk about the results.
43:19We'll start off with you, Tim. Can you let me know what the total team spend was?
43:24Yeah, the total spend for the team was €352.
43:28Right.
43:29And how much did they make from ticket sales and tips and strudel sales?
43:34They took €1,012.50.
43:39Any refunds?
43:40Well, the guests loved the tour.
43:42They built up a great rapport with the actual individuals and there was no refunds, giving them a total profit
43:47of €660.50.
43:50Right.
43:52OK.
43:52Karen, same question to you.
43:55Well, Alan, Nexa spent a lot more, €416.
44:00And when it came to ticket sales and wine sales, they made a lot more, €1,586.
44:07Right.
44:09Any refunds there?
44:11Well, um, they loved the masterclass.
44:16Really, really loved that.
44:18Um, and therefore no refunds.
44:21So, they gave an overall profit of €1,170.
44:27Ah.
44:28You won by €509 difference.
44:32So, for your treat, you'll be the ones that are being waited on, as I'm sending you to the immersive
44:3840 Towers, the dining experience.
44:42Enjoy it.
44:44Yeah.
44:44OK, off you go.
44:45Thank you very much.
44:46Thank you very much.
44:46Thank you very much.
44:52Thank you very much.
44:54Thank you very much.
44:55Well, you go off and, um, as usual, you can have a chat amongst yourself.
45:00We'll come back here and, um, we'll decide who out of you will be leaving, uh, the process today.
45:08OK?
45:09Off you go.
45:19Hey, see?
45:20Come, come, come in.
45:21Sorry.
45:22No, push.
45:23Push.
45:24Ah, see, see.
45:25Ah, welcome.
45:26Welcome.
45:28Feels amazing.
45:29Seven wins in a row.
45:30And I'm the only person that has.
45:32They're hungry.
45:32Give them the hors d'oeuvres.
45:34Hors d'oeuvres?
45:35Shut up!
45:36No, not hors d'oeuvres.
45:37Sit down!
45:38The nuts.
45:39The nuts.
45:40Get the nuts.
45:41Ho!
45:41Ho!
45:42Ho!
45:44Flo did such an amazing job.
45:46It was the best decision to switch because she knows more about wine than I do.
45:49So, overall, back up all my decisions.
45:51You jumped up corporate layabouts.
45:55That's what you lot are.
45:57And that's you, Manuel.
45:58Huh?
45:59You're fired.
46:00Fired!
46:02Fired!
46:03Fired!
46:05Five in a row, baby.
46:06Five in a row.
46:07Couldn't be happier.
46:07So glad to be here.
46:09Again.
46:10Woo!
46:12Eggishudegra.
46:13Cheers!
46:17For me, the main thing is the selling.
46:20We were in a situation where we had about five, ten minutes left, and then it was a case
46:23of we'd just done a sale.
46:25For me, it's like, why weren't we driving the €115 all day long?
46:30Just based on the fact that our minimum was 75 euros per person, even if we stuck to what
46:34Rachel said, we still would have lost the task.
46:36It was a capitulation.
46:37So you should have had the strong strategy in place?
46:39With all due respect, I'll be honest with you, if you were on this side, you'd be in
46:43exactly the same position.
46:44It was hard.
46:46I do think it all lies within the selling team.
46:48Unfortunately, Felucia and the team just didn't deliver.
46:51When we started selling, I feel like there was a little bit of indecisiveness from Felucia.
46:56At the end of the day, when we did move location, we still didn't make any sales on the next
46:59one.
46:59I feel like Felucia is responsible for the failure of this task, because the pricing strategy
47:03and her indecisiveness cost us this task.
47:15Could you call the candidates in place?
47:28Right, the reality is, with this task, it's all about two figures.
47:35What you sold, and what your costs were.
47:39And you take your costs away from what you sold, and that's your profit.
47:43So, you were dead in the Danube on the first day.
47:48I mean, there was a bargain.
47:49Yeah, so...
47:50And, Phil, to be fair, you're the only one that sold...
47:54You sold at 105.80.
47:57I was selling it as a bespoke toilet.
47:59We've actually built, hand-built with a boat, which is, quote-unquote, luxury.
48:03But what I would say is, yes, Phil did sell two tickets at 105 euros each,
48:08but he promised those two people that if you're not happy,
48:12even a single speaker, you can get a full refund.
48:14What Phil sold it for, had we sold at that point,
48:18and even said, look, listen, if you don't have a good time,
48:20you'll get a refund, probably would have been a better strategy.
48:22And you would have won, because you paid less for your experience.
48:24Yeah, exactly, that's what I'm saying, because I'm confident enough
48:27that we would have delivered such a good experience, nobody would have got it.
48:30Which we did, Greg. Which we did do.
48:31It wasn't impossible, because the sales did happen.
48:34Which is exactly why I didn't drop the price,
48:35because, at the end of the day, we could have sold all the tickets
48:37for 70 euros, or 80 euros, or whatever it was.
48:40You listened to all this, Rachel, what's your call?
48:42They just didn't drive the price.
48:45I wasn't there, but I imagine they came down way too quickly.
48:48I said 100 to 115, and I don't think you pushed hard enough.
48:51Rachel, we didn't come down for the last hour,
48:53because I respected the number you gave that much.
48:55Look, Lord Sugar, I think the team have identified
48:58that they sold most of their tickets in the last 45 minutes,
49:01but that means that they spent over four hours in one location
49:03that wasn't working.
49:04I definitely did recommend let's move to a different location,
49:08but I feel like for Lucia, there was a bit of indecisiveness,
49:11and then we'll stay an extra 15 minutes here,
49:13an extra half an hour here, and what that ended up doing
49:15probably wasted a lot of time.
49:16When we got to the Ferris wheel, my logic is we've made 210 euros
49:20in this one location, and all we need is footfall.
49:22But I think the footfall wasn't as busy as the second location.
49:25Yeah, was it? Was it?
49:26No, it wasn't. The first one wasn't that busy,
49:29the second one was more busier than the first one.
49:30Yeah, and that was my decision to move there, so I don't understand.
49:32You can carry on talking until you're blue in the face,
49:35but the reality is your average sales price was 61 euros.
49:40Yeah. That's it.
49:41So, you know, and you were put in charge of the selling team.
49:46No, Sugar, I didn't request to be sub-team leader.
49:48I was placed in that position by Rachel,
49:50so I didn't put myself forward for it because I've never worked with them before.
49:53No, but not the point. You were promoted to sub-team leader.
49:56Which I completely understand.
49:57And I'm saying that you were in charge of these...
50:00Well, I say in charge, it's like they're two kids, but they're...
50:02I mean, look, I know you two lads have lost seven out of seven.
50:07I seem to be spending more time with you than my family, actually.
50:12Erm, yeah.
50:13OK, so look, Rachel.
50:16Yes.
50:17Apart from yourself, which two other people are you bringing back into the boardroom?
50:21Based on the ticket sales, I'm going to have to bring back Felicia and Burden.
50:25Right. OK.
50:28You...
50:28Go back to the house.
50:30OK, that's true.
50:38Well, look, erm, I'm going to have a chat with Tim and Karen,
50:43and I'll call you back in,
50:45and at least one of you is going to be leaving this process, OK?
50:50Off you go.
50:59So, what do you think of Rachel?
51:01Ultimately, Rachel put herself forward as project manager,
51:04and she had the decision to make about putting herself or Trey onto the sales team.
51:09And she didn't do that.
51:10And that was an obvious mistake.
51:12And then we've got Verdi.
51:13Look, Verdi, very nice young man, but the fact is you've given them seven tasks
51:20and he's been on the losing team seven times.
51:23And that's got to be a concern, Alan.
51:25And Felicia?
51:27Felicia was appointed sub-team leader, and it was scattergun to say the least.
51:30She wasn't in control of the team, and ultimately the lack of sales
51:34was the reason why this task was a failure.
51:36Thanks for that.
51:39Could you send the three of them in, please?
51:56Right, Rachel.
51:58Yes, Lord Sugar?
51:58There's no way of disguising this, really.
52:01It's all about the sales of tickets that the numbers weren't high enough.
52:10Lord Sugar, I set the bar high.
52:11That is the reason behind my €100 to €115 mark.
52:15I believe the selling team are responsible.
52:17I don't know how you didn't sell 16 tickets when the other team could
52:20for that kind of price.
52:21But if you know you're a good seller, why didn't you just go to the selling team
52:26and then let me go and do the tour?
52:28Because you, as a project manager, you haven't worked with me before,
52:30so putting me in the selling team is a big risk.
52:32Not saying that I...
52:33But wouldn't putting me in the negotiation and tour team be a big risk
52:35because I haven't worked with you before?
52:36No, because myself, Trey...
52:37That works both ways, Verdi.
52:38You've worked with Trey and you know Trey will be able to do good in that as well.
52:41Yes.
52:41And I will be able to do good in that as well.
52:43Verdi, can I just ask you a question?
52:45Yeah.
52:45It's clear to me that the fault lies in the ticket sales team.
52:51And if that is the case, who's more at fault, Felucia or you?
52:55I'll definitely say Felucia's more at fault because...
52:58Because she was sub-team leader or what?
52:59No, I will say it's all about timing.
53:01We didn't sell 16 tickets because we ran out of time.
53:03Not because that we couldn't sell.
53:04Yeah, but you had a whole day to do it.
53:06The other team still managed to do all 16.
53:08We did 15 tickets.
53:09This isn't my first time selling.
53:10Last week, I did the 200,000.
53:12The week before, I did the 10.25.
53:14I was the highest individual seller on the Formula E cards.
53:17I've led a project manager before.
53:18But, Felucia, to be fair, that's not the first time Verdi and Phil are selling.
53:21Like, they know what they're doing.
53:22What I'm saying, I wouldn't have put myself except to that position if I didn't think we were going to
53:26sell it.
53:26The reason why I'm here is because I stuck to your number.
53:29If I wanted to do what I would want to do...
53:31You didn't stick to her number, did you?
53:32No, as in, like, I stuck to the higher number, which is why we didn't make any sales.
53:35Yeah, you talked to her higher number, but you didn't deliver the higher number, did you?
53:39At the end of the day, Rachel's lowest number was 75 euros per person.
53:42We still would have lost the task.
53:43Rachel, you've listened to this tale of woe here amongst these two.
53:46If you have to make a decision, which one should be fired?
53:49Sadly, I think it's Felucia.
53:50She lost control of the sub-team and let the price go too low, and that was why I felt
53:53the chance.
53:53What, I think she let you down?
53:55Yeah, sadly, yeah.
53:56Hmm.
53:57So, Sugar, this is the first time I've been in the boardroom.
53:59It's the first time I've been on the losing team.
54:00I wouldn't be here if I didn't feel like I could win this process.
54:04Yeah, and I really also feel like Low Sugar is looking for an entrepreneur,
54:09and I feel like I am the definition of that.
54:11The way your character is, I really feel like you look at me and it's a younger version of you,
54:15because I've got that craze and that drive to work hard.
54:18Anyway, look, I think I'm going to have to summarise here.
54:23It's a very difficult one.
54:24To be honest with you, Rachel, I can't find a reason to put the blame with you at this moment,
54:29okay?
54:30So, it really lies between one of you two.
54:34Birdie, you've told us that you're a good salesman and you're good at selling,
54:39but you didn't sell well enough.
54:42Felucia, you were sub-team leader and, ultimately, you didn't sell the tickets,
54:47which is the real reason why you lost this task.
54:53It's very difficult, I'm afraid.
54:58However, Birdie, seven tasks, seven losses.
55:03You are a charming young man, but I think your time in this process is over.
55:13And so, it is very regretful that I have to say to you that you're fired.
55:20We'll also go. Karen, Tim, thank you so much for the opportunity.
55:23Really appreciate it.
55:24Do well. Good luck.
55:26Stay in touch.
55:33Felucia, you were just as much to blame, to be honest.
55:36I'm in two minds as to whether we did sell in the serial task,
55:42so we're off the hook.
55:44Go back to the house, the pair of you.
55:59Lucia said that it really made people around me proud.
56:02And he also said, stay in touch.
56:04So, get me his WhatsApp number, because I'm going to message him every day.
56:08So, guys, three still left the boardroom.
56:12What happened?
56:13There was a lot of pressure.
56:14I was basing for Lucia and Verdi.
56:15From my perspective, this is the biggest coin flip ever.
56:22Let's go home.
56:24There's a double firing.
56:26Oh, you're joking.
56:27Oh, Verdi's gone.
56:28Oh, my God.
56:30Gutted.
56:32Right, debrief.
56:33I thought it was going to be me.
56:34I was planning to go home, I swear.
56:35I'd already planned what I was going to eat when I get home.
56:37But I think what saved me is how much I did on previous tasks.
56:41That pulled me through.
56:42Yeah.
56:42And I think that was the only thing that saved me.
56:45I think Lord Sugar really had a soft spot for Verdi.
56:47Yeah, as he walked out, he said stay in touch.
56:50Oh, that's nice.
56:51That's all he wanted.
56:52That's what he wanted.
56:54I know.
56:54What a legend.
56:55The house will not be the same without Verdi.
57:00Now, ten candidates remain.
57:03The search for Lord Sugar's next business partner continues.
57:09Next time.
57:11Your job is to come up with a creative advertising campaign for electric vehicles.
57:16Action.
57:18Fully charged.
57:19I mean, you're director.
57:20I should.
57:20Just listen to me, okay?
57:21Power cut.
57:22Am I missing something here?
57:24I don't think of camper van.
57:25And in the boardroom.
57:26A very bad advert.
57:28Sparks fly.
57:29You're fired.
57:30You're fired.
57:45You're fired.
57:59See you guys at once.
Comments