00:00All right, so to see everything that happened to me regarding my injury, please see my YouTube channel, My Medical
00:08Nightmare.
00:09Discussion. Those that have asked for a phone number or email, please do not use the YouTube comment section.
00:16You can send me an email directly, and my contact is on screen. It's futurecloneguy at gmail.com.
00:26All right, so this is a recorded telephone call with the Florida Department of Health.
00:34This is in reference to a complaint I filed against Dr. Wayne J. Broth.
00:43This stems from a telemedicine phone consultation that I had done regarding an MRI scan, or more like a couple
00:58of MRI scans, that he looked at for me back in the summer of 2022.
01:06So, I filed my complaint in August 22.
01:12I sent my medical records more than adequate information to substantiate that this doctor had looked at those MRI scans,
01:25and that their consultation had taken place.
01:31I made all that public. You can see them in my videos in my YouTube channel.
01:37Some kind of impasse had been reached in September 2022 with the Florida Department of Health.
01:50They did not communicate to me from this point, and they simply told me that I needed to send in
02:01more information.
02:04This doctor and his medical practice are unresponsive when they're trying to communicate, and it's kind of hard to get
02:13records if the doctor won't communicate with you, okay?
02:17But, yeah, I believe that I sent in adequate information for them to commence with the investigation.
02:26Also, I filled out this form when I filed my complaint that gives the Florida Department of Health permission to
02:39go and get the records and whatever they need from the doctor and the medical practice directly.
02:46They don't have to go directly to the doctor and they don't have to go around in circles when it's
02:57unnecessary, all right?
02:58They don't have to use me as a facilitator or middleman.
03:01I gave them permission to go directly to the doctor, which is what they should do.
03:07But that, of course, requires that this state of Florida agency actually do some work.
03:17And as you can see in a lot of my videos, this is the big problem at this level of
03:25American industry and business.
03:30You'll hear in this call where, yeah, I get into an argument with Adam Blauhow, investigator for the state of
03:42Florida.
03:44When I told Adam Blauhow that I was recording our telephone conversation, which is my right in the state of
03:55Alabama,
03:58He told me that if I recorded our conversation to document this exchange and make it public that the state
04:12of Florida would simply deny the fact that I filed the complaint in the first place.
04:20And this should be like a huge shocker to any person out there in the state of Florida and beyond.
04:32This is your government representatives at work, okay?
04:39Medical patients, the public out there, we have a right to record and document our exchanges with,
04:50the people that represent us.
04:52And this should not mean that they then go and deny or try to deny the fact that we filed
04:59a complaint against a doctor who we perceive have done us wrong
05:05or engaged in some kind of malfeasance, fraud, or didn't do his job properly.
05:13And this is something that seriously needs to be changed in the state of Florida.
05:18Remember, this government agency, they're living in the Stone Ages.
05:22This type of mentality, this is like something from ancient history, all right?
05:29All the secrets, the denial.
05:32This is stuff from Germany, okay?
05:35After World War II.
05:37This is what the U.S. adopted.
05:39Or Operation Paperclip, etc.
05:42This is the kind of thing that governments use against enemies.
05:47So following our argument, I was hung up on.
05:52Looks like the state of Florida may have some laziness or elements of corruption operating in this Department of Health
06:06sector.
06:12Thank you for calling the Florida Department of Health, Medical Quality Assurance, Consumer Services, and Compliance Management Unit.
06:22Consumer Services investigates complaints against health care practitioners,
06:27regulates unlicensed activity, and monitors practitioner compliance with final orders.
06:33Your call may be monitored or recorded for quality or training purposes.
06:39You may file a complaint by visiting our interactive complaint portal at www.flhealthcomplaint.gov.
06:51That portal again is www.flhealthcomplaint.gov.
07:01If you know your party's extension, or to dial by name, press the 7 key at any time during this
07:07message.
07:08To speak with an agent regarding filing a new complaint, or for information on a current complaint, press 1.
07:15To speak with an agent regarding the compliance officer.
07:27Good morning, Department of Health.
07:29Yes, ma'am. Who am I speaking with, please?
07:33My name's Chasity.
07:35Okay, hello, Chas.
07:37Okay, how can I help you?
07:38Yes, ma'am.
07:39I filed her complaint back in August.
07:44And I have not received an update on the status.
07:47I just wanted to check the status of my complaint, please.
07:51Okay, just for a moment.
07:57Do you have the reference or complaint number?
08:01Yes, ma'am.
08:03Okay, let me get you over to your investigator, okay?
08:06All right, thanks.
08:07All right, ma'am.
08:09Thanks.
08:11Hi, my name is Tom Blanco.
08:13I'm an investigator with the Florida Department of Health.
08:15How can I help you today?
08:17Yes, sir.
08:17I submitted a complaint to you guys back in August.
08:22And it's been a little while.
08:24I just wanted to check on the status of my complaint in the investigation, please.
08:29I still need proof that Dr. Brom is actually the one who interpreted the images.
08:36Okay.
08:37Without some sort of record signed by him stating that, you know, oh, I looked at these images and, you
08:46know, this is what I'm interpreting as it's a he said, she said situation.
08:51And I can't move forward with it.
08:54No, sir.
08:54It is not a he said, she said situation.
08:57I gave the state of Florida, you guys, the Department of Health permission to get those records from that doctor.
09:06And that's what you should have done.
09:08Okay.
09:09My case is...
09:10I do not have the authority at this point to obtain the records on my own.
09:15At this point, we're trying to determine, is there a potential issue here that needs addressed?
09:20I determined, yes.
09:21Because you need to provide me something that shows that she interpreted those images.
09:31Okay.
09:31My case is an example of telemedicine.
09:34They're a medical practice, and the doctor that you mentioned, they are doing telemedicine over the telephone.
09:41I am in the state of Alabama, and there are no records that were supplied to me.
09:47They offer a free MRI review, and I applied for this on the Internet.
09:51I sent in all of my email communications.
09:54You have lots of proof.
09:56So that's bull.
09:57The ball is in your court, sir, and it's to you guys.
10:01You need to do your job properly because I'm recording this telephone conversation,
10:06and I plan to document this and make this public.
10:11You're free to do so by the Florida statute unless the Board of Medicine, in this case,
10:18chooses to move forward with disciplinary action.
10:22All complaints are confidential, so all the Department of Health will do is deny that the complaint exists.
10:28Okay.
10:28We'll take that up with the state of Florida, sir.
10:33You're negligent in your duties in your office as well, sir.
10:38Per statute, you have the right to file a complaint, but also per statute,
10:42you must provide me with what I need to make a full assessment of your complaint.
10:48You have not done so.
10:50Even with the telemedicine statute, they are still required to keep records.
10:55So if you sent them something, there is going to be a record at their office going,
11:02yes, we received something from Mr.
11:06and we did the following with it.
11:09That is required by the telemedicine statute.
11:12So if you sent them something, you need to make a request for records to that office for whatever they
11:19have.
11:20I don't have to do that because I signed the form that gives you guys permission to get those records.
11:25And the ball is in your court.
11:27You need to do your job, sir.
11:30Sir, as I explained, at this point in the process, I do not have the authority to obtain the records
11:35on my own.
11:36I gave you permission.
11:38I signed the paper.
11:39You got permission.
11:41That gives us the authority to use what you send us.
11:45If the determination is to open it to investigation, then we would be able to obtain the records on our
11:50own.
11:51But until that determination is made, I don't have the authority to get it.
11:56Okay, I've seen you what was needed, and you are negligent, sir.
11:59I would like to speak to your supervisor.
12:01Okay.
12:03He is teleworking right now.
12:05Yeah, I really believe that.
12:06I'm sorry, would you repeat that?
12:09Yeah, I really believe that.
12:11Actually, I don't.
12:12Yeah, I'm going to speak to him right now.
12:14Sir, let me finish what I am saying.
12:17I think you've said quite enough.
12:19Sir, if you do not let me finish what I'm saying, I will terminate this phone call.
12:23That's what I was going to say.
12:25I can drive.
12:26Listen, sir.
12:27I can drive down to Florida.
12:29It would take about seven or eight hours and speak to you in person about this.
12:33Sir, if you would let me finish my sentence.
12:35No, you're finished.
12:36We're done.
12:37Sir!
12:39My supervisor is teleworking, so I need to put you on hold for a moment.
12:42Yeah, I want to talk to him right now.
12:44I want to talk to him right now.
12:47I need to put you on hold for a moment is what I would have said.
12:52Do you have an issue with that?
12:53I mean, you guys have taken too long with this thing.
12:57I mean, in Florida, you guys should have some standards, I would think.
12:59I guess everybody will find out what your standards are really all about now.
13:03Do you have an issue with that?
13:03Do you have an issue with that?
13:03Do you have an issue with that?
13:03Do you have an issue with that?
13:03Do you have an issue with that?
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