00:00To see everything that happened to me regarding my experience with this doctor and this medical practice,
00:07you can see my documentation at YouTube channel, My Medical Nightmare.
00:12Alright, San Francisco, California based ABC Channel 7 KGO TV has a piece on another outrageous scam
00:23that AFC Urgent Care, American Family Care, has been caught trying to pull off patients and customers.
00:30Despite a restraining order being in place to prevent a Newark Urgent Care from charging patients for COVID-19 tests,
00:40which it advertises free, one patient says he recently received a call threatening to take him to collections.
00:47This is an update to a video I put up back in February 2025.
00:52KGO discovered that patients were receiving bills for up to $1,000 for these tests done in the wake of the coronavirus pandemic.
01:07In February, an Alameda County Superior Court judge issued a temporary restraining order precluding this AFC Urgent Care from billing patients for these tests.
01:18You can read and see their news report at their website.
01:24My own analysis of this, if there are calls going out in violation of the restraining order,
01:31then most likely somebody is being paid to make those phone calls.
01:36I think AFC Urgent Care, American Family Care,
01:39they need to take a look at their franchise agreement with this location in California immediately.
01:48As you'll hear in this video, AFC does enough spurious and shady business to overwhelm itself with many problems.
01:59And they definitely don't need another one.
02:01Yeah, my own issues with American Family Care, AFC Urgent Care are still outstanding and unresolved as of April 18th, 2025.
02:13My own opinion on AFC is this is one of the worst medical practices in the United States of America.
02:22It needs to be investigated at all jurisdictional levels.
02:29A lot of these cases, these are slam dunk, open and shut matters.
02:33I cannot comprehend how a practice like AFC can operate and keep its doors open anywhere in the USA.
02:44And it says here, American Family Care, AFC Urgent Care, was founded in 1982.
02:51And as of 2025, they claim to have 400 walk-in clinics.
02:56They generate more than $1 billion in system-wide sales annually.
03:003,500 highly trained healthcare professionals treating over 4 million patients each year.
03:06The truth is, American Family Care is a very troubled company.
03:11And there are many, many people in the Birmingham, Alabama area and beyond who have unresolved outstanding issues and complaints with AFC Urgent Care.
03:23There are apparently a lot of people looking at the corrupt business practices of American Family Care, AFC Urgent Care, and their partners across the United States.
03:34I'll go into my own details on what happened to me as a patient and customer at an AFC near Birmingham, Alabama in 2019.
03:44I attempted to contact Randy Johansson regarding my own issues.
03:48My phone call was never returned.
03:51Yeah, if you look at my situation and what happened to me, what you'll see again and again is current medical providers and practitioners around Birmingham, Alabama,
04:01they choose quantity of patients and potential sources of money and income over quality.
04:13And by doing so, they overlook potentially life-threatening injuries, for example.
04:19They don't give the proper amount of attention to each individual customer and patient.
04:25And this is a big problem that needs to be reversed in the United States of America.
04:32We need further health care reform.
04:35And here's yet another example of the bad way in which AFC Urgent Care, American Family Care chooses to engage in their business.
04:44Back in May 2022, I tried to contact this doctor whose name appeared on the top of medical records that I requested from American Family Care.
05:02And this was in regards to a misdiagnosed x-ray of my skull that I had done in 2019.
05:15Blake Thomas, MD's name, appears here as supervising the nurse that facilitated the x-ray in the AFC clinic.
05:25This is Kimberly Kelly, and he should have also been checking over the work of radiologist Dr. Anna Maria Echnik, MDDABR, which the x-ray was outsourced to through Xperity.
05:44You call the phone number under this doctor's name on the radiologist report.
05:51It leads to Xperity.
05:53This doctor and subsequently the nurse told me I had no injuries appear in this x-ray.
06:02I'll put the actual images in this video so you can see the truth regarding this matter.
06:10I have around a 3-inch in diameter translucent oval here.
06:16This is visible in a standard x-ray.
06:19No contrast was used in this scan.
06:22Subsequently, I discovered in further MRI and CT that I had broken the underside of my skull.
06:31And the translucent oval that you can see in the AFC and Xperity x-ray, this shows up as infection surrounding the main wound.
06:42I tried to contact this doctor to get this x-ray scan looked at again because I paid $175 for this visit and I got a misdiagnosis here.
06:56This is not helpful if you're a medical patient seeking treatment with doctors and nurses, in this case licensed in the state of Alabama.
07:10I found that this doctor was located at the American Family Care Clinic in Cava Village off Highway 280 in Birmingham.
07:21I tried to call this doctor's office.
07:26It was then that I found out by talking to the receptionist.
07:31Every individual that worked in this location that I spoke with, they used a nickname, a false name, or a pseudonym.
07:43In trying to reach Dr. Blake Thomas, MD, I was put in touch with an individual who identified himself as the office manager of this clinic.
07:58And he went by the name Sadler, S-A-D-D-L-E-R.
08:04I later found out after my call with this office manager that I was in fact speaking with the state of Alabama licensed medical doctor, Christopher Blake Thomas, who I was trying to reach in the first place.
08:23So he gave a false name.
08:26And I found this out very simply.
08:28You can hear my recorded calls with this individual.
08:33And Dr. Blake Thomas gave a television interview with Birmingham, Alabama, TV station WVTM, channel 13.
08:43Listen to the two voices, and they are identical.
08:47I believe that a medical doctor identifying himself under a pseudonym is against the law in Alabama, and possibly other jurisdictions as well.
09:01This is a type of fraud.
09:03I'm not very happy about my experience dealing with this individual.
09:09Yeah, in trying to get that x-ray and the misdiagnosis looked at again, the office manager, again, a false identity that this doctor was using.
09:21He told me that he could do nothing to help me fix this situation.
09:28No refund of my $175.
09:34He wouldn't go to the medical doctor or Xperity and have this situation looked at or reversed.
09:42He told me on the phone, you can hear this recorded, there's nothing he was going to be able to do to help me fix this situation.
09:49And this is real bad news because that injury that I had, I almost died for him in 2019.
09:55This is totally unacceptable as a medical patient.
09:59AFC as well, I contacted.
10:02They would not help me with this situation.
10:05I talked to Xperity.
10:07They would not help me fix this situation or correct this.
10:10And basically, I was ripped off as a customer and a medical patient.
10:15I went to the Alabama Board of Medical Examiners.
10:19And filed complaints in this situation.
10:23They would do nothing to help me with their oversight.
10:27Totally useless.
10:28They're lazy.
10:30No doctor worth their salt should work for this place.
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