I Discuss Solutions To My Serviceless MD / NP Visits With Christ Health CEO Dr. Robert Record MD

Part 12

Continuing my May 17, 2023 phone call with Christ Health CEO Dr. Robert Record MD re: 2019 visit with their Nurse Practitioner Anna Musgraves & Dr. Terry Daniel Smith MD. Dr. Record asked about my medical history and while I was reluctant to share that information I offered to send him CT / MRI and X-Rays that would confirm the seriousness of the broken skull injury I took into their clinic in 2019. Despite being referred to Christ Health from an Ascension Saint Vincent's East Emergency Department visit (and Christ Health accepting me as a patient) Dr. Record tells me their clinic staff could not look at MRI CT & X-RAYS of my brain and skull. He said they are only experienced with basic X-Rays such as chest and arms. Dr. Record tells me he will contact Director, Administrative Services Deborah Pickens to look at my information and come up with a way "forward" and that she will contact me. 3 weeks following this call I have not been called back by this person or Christ Health.

2 days later I found American Health Imaging in Birmingham who agreed to do the MRI for $500 cash and a referral. After paying I had AHI call Christ Health Woodlawn where the receptionist was placed on hold 15 minutes before someone at Christ Health hung up the phone. I did not get the promised referral. AHI agreed to do the MRI without the referral. Radiologist Angus Baird MD (of Birmingham Radiological Group) did not acknowledge the several inch diameter injury between my skull and cervical column of my neck that appeared in the exact area where I complained of pain but it can be clearly seen (surrounded by infection) in those MRI images (and correlates to broken bone in the underside of my skulll that can be seen in a CT scan of my head and neck from an Ascension ER visit weeks earlier).

Regarding visits I had at community health clinic The Christ Health Center (Birmingham, Alabama). I was referred here by Saint Vincent's East Hospital (Ascension) after a 2018 X-Ray (the injury was overlooked by reading radiologist Dr. Julian Patrick Druhan MD (also a member of Birmingham Radiological Group)) I had done was said to be "normal". Doctors Terry Daniel Smith ("T. Daniel Smith") did the encounter with me in May, 2019. Attempts to obtain a referral for an MRI to reveal the injury (I needed one that day, immediately) were not facilitated and he wanted to go a different route with the treatment. I feel I was not treated as a human being, my opinions were ignored, he levied an ultimatum, and so I walked out. I was charged for medical procedures not performed on me (see records and bills). Days later, I was able to secure an MRI on my own and was told by Nurse Anna Musgraves from a subsequent visit (several days following the first chc visit) at Christ Health to call their office for the promised referral. American Health Imaging did this after I paid them $500 cash and they were put on hold for 15 minutes before Chirst Health hung up the phone on their end.