00:00Alright, as always, you can go to YouTube channel My Medical Nightmare and see 40 plus
00:07hours video on everything that happened to me.
00:10I still say this is Debra.
00:11How may I help you?
00:12Hello, I'm trying to reach Debra Pickens.
00:15This is she.
00:16Hello, ma'am.
00:16I was returning your call from a few weeks ago.
00:19Yes.
00:22You had indicated that you wanted to talk to me, and so I was returning your call.
00:28I spoke to your CEO, Dr. Robert Records, okay, and this was in May.
00:34He told me that you were going to look at some issues that I had done.
00:39I spoke to him for 30 minutes and went through my issues in rather intricate detail.
00:47He told me you were going to contact me.
00:49Can you tell me why it took seven weeks for you to return my call initially?
00:55I returned your call.
00:57In seven weeks.
00:58In the same day that you talked with Dr. Record.
01:01I left a message on...
01:03So, it has taken you some time to get back.
01:07Oh, the responsibility rests on your shoulders and the shoulders of Christ's Health Center, ma'am.
01:13You're liable for damages against a patient who went to you for medical treatment.
01:19And I got...
01:20We're not liable.
01:21We're not liable for any damages.
01:22Yeah, you are.
01:23But, but...
01:24Okay, you're asking for my birth, my date of birth.
01:28Do you possess any medical credentials?
01:31Are you licensed in the state of Alabama as a nurse or a doctor, ma'am?
01:35I'm a lawyer.
01:36Okay, you're talking about medical issues.
01:38Well, you don't sound like a very good lawyer to me.
01:41Okay, this was a May 17th telephone conversation with Debra Pickens.
01:47Her official title is listed variously.
01:51One source on the internet mentions she is the Director of Administrative Services.
01:56CEO Robert Record, who I spoke to in May 2023, in a 30-minute phone call, he referred to this
02:07person as a compliance officer.
02:10Was told she was going to call me after taking a look at my situation, and we did not get
02:16connected on the telephone until August 14th.
02:21In this clip, Debra Pickens makes a profound statement.
02:24She claims Christ Health and their doctors and nurses are not liable for any damages against me.
02:32But she neglects to give the name of a medically certified professional to back that up.
02:40And Debra Pickens cannot make this statement and stand behind it because, as you can hear, she possesses no medical
02:48credentials.
02:49She's not licensed as a doctor or nurse in the state of Alabama.
02:52So she doesn't know if I receive the correct health care and treatment during my visits as a patient or
03:00not.
03:01And what's obvious about my dealings with Christ Health is they make it up as they go along.
03:07They issue statements without backing them up.
03:11I was a patient for Christ Health Center, Dr. Terry Daniel Smith, MD, as well as nurse practitioner, Anna Musgraves,
03:20in 2019.
03:23I had a broken skull injury and head trauma that I almost died from.
03:28The wound became infected with parasites as well as three inch long insects and worms that you can see in
03:38various x-rays, MRI, and CT that I had done.
03:42At the time I visited Christ Health Center, I was trying to get an MRI scan.
03:48And I had a lot of trouble doing this.
03:50I believe that some person involved in my health care and treatment may have gone to some length to deny
03:59me health care.
04:01Specifically, more detailed scans on this area.
04:04Because days before the Christ Health visit, I went to the Ascension St. Vincent's East Emergency Department,
04:12where I had a computed tomography scan of my head and cervical area of my neck.
04:18I was misdiagnosed in that scan.
04:21The radiologist and the doctors in the emergency room, they would not note an injury that I later found in
04:30the images.
04:31And I'll put them up here so everybody can see.
04:34My rundown of issues with Christ Health Center, Birmingham, Alabama.
04:37I believe I received no measurable level of service in my visit.
04:43I was charged the same amount of money, $110, to see the doctor and MD as the nurse, a nurse
04:52practitioner.
04:54Other medical practices around Birmingham, I paid roughly half of that price.
05:01Christ Health is partners with Ascension St. Vincent's Hospital.
05:05And it looks like either Christ Health decided to ignore my injury or were ordered to ignore my injury.
05:14And I believe this is to protect the reputations and million-dollar salaries of the, quote, professionals, unquote, involved.
05:22I also believe it may have been patient-duced.
05:24And that's a violation of EMTALA, E-M-T-A-L-A, in the course of my seeking treatment.
05:30I was a self-paid patient.
05:32I had no insurance.
05:34And I could provide no stated source of income.
05:38Dr. Terry Daniel Smith, MD, outright refused to grant me a referral for an MRI.
05:44Just a few days later, I got that MRI.
05:47I had to pay cash out of pocket.
05:49And broken bone surrounded by infection shows up in that scan.
05:55Broken bone also shows up in the CT scan.
05:58And he claims in his notes in my medical chart to have reviewed in detail.
06:04I was billed $50 for a hemoglobin blood test and electrocardiogram I never received.
06:11And yet, I think taking money from people who don't have anything, such as myself, is obscene.
06:18Nurse Musgraves wrote in her report that she suspected psych etiology to explain my symptomology.
06:25And this is absolutely wrong.
06:28Broken skull bone is visible in the MRI, CT, and X-ray that I've had done.
06:33Nurse practitioner Anna Musgraves agreed to give a referral when I secured my MRI.
06:41So I had to go out and find another medical practice with the equipment who could do the scan.
06:47I was given three avenues of financial assistance to pursue.
06:53And all three of these led to dead ends.
06:56I did not qualify.
06:58This is for Ascension Access to Care, Cooper Green Hospital, and UAB Hospital in Birmingham, Alabama.
07:04After I paid $500 cash out of pocket for an MRI at American Health Imaging in downtown Birmingham on the
07:14south side,
07:16the diagnostic center staff told me that they needed a medical referral.
07:22I informed them to call Christ Health Center in Woodlawn.
07:26They were put on hold 15 minutes.
07:29And then someone, we don't know who, at Christ Health Center hung up the telephone.
07:35They backed out on giving that referral.
07:37And this backs up the fact that I believe somebody didn't want me to get this MRI scan
07:44because it would show the truth of an injury that I was told I did not have.
07:48A medical doctor I had no interaction with, also strangely edited,
07:54and signed off on my records and chart days following that visit.
08:00This was shortly after I lodged my first official complaint for lack of service from Christ Health.
08:08This doctor was Beverly Vanderpool.
08:12I put all my records from this visit in several hours worth of video on YouTube channel, My Medical Nightmare.
08:20You can go there and see my side of this story.
08:25Deborah Pickens also tells me that a letter with a statement was going to be put in the mail to
08:32me
08:33after that August 2023 meeting.
08:36And what I can say is I have not yet received this promised letter.
08:42They know my address, too, because they sent me those bills for those medical services that weren't performed on me.
08:48So people out there looking at health care options in the Birmingham, Alabama area,
08:54please take my experience to heart.
08:57And I would advise that you look elsewhere when seeking medical treatment from a doctor or a nurse.
09:04This is first-hand patient experience here.
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