00:00All right, as always, you can go to YouTube channel My Medical Nightmare and see 40 plus
00:07hours video on everything that happened to me. All right, attention residents of Greystone.
00:13Some of Alabama's absolute worst medical practitioners have targeted your affluent
00:20neighborhood located in Hoover, Alabama near the intersection of Highway 119 and 280 around
00:29the Greystone Golf and Country Club. Negligent physicians and medical doctors have set their
00:37eyes upon the high incomes of families in your community. An example, average household income
00:46listed at $161,000 per year. These bad medical practices are attempting to use the prestige
00:55of the area to boost their own social status, as well as cover over deep corruption and what
01:05amounts to fraudulent practices in the medical industry. If you live in this area, please speak
01:11out, become active in your community, and keep these types of doctors from profiting and thriving
01:20on the work of people in your area at any cost. I'm going to do a new video series where we'll look
01:29at the providers that I had negative experience dealing with as a patient and customer who have
01:37set up shop in the Greystone area. And we'll start today with American Health Imaging. I'll read some
01:46recent reviews. This was posted in August. It reads, horrible services do not trust them. They set you
01:54up on a payment plan for services not finished. They give you a bill they voided. However, they only wind
02:02up voiding the amount paid at the time of services. Now, one month later, they are charging for a payment
02:11plan. You were advised that was being canceled due to the services being canceled on the same day. You
02:19call the local office. They redirect you to another office. And then that location states they cannot find
02:26anything about who you are or why you are calling. Nobody takes accountability. You ask for a manager and
02:34nobody is in to talk to you. You have to wait for a lousy callback that never happens. Just a waste of time
02:41and a horrible experience. You guys need to do better. Here's a review from 2024. It reads, contrary to other
02:49reviews, some of the rudest people I've interacted with, I paid for my chest x-ray with my card. The patient
02:57says they are seeing the transaction yet they get an email from provider weeks after the visit saying
03:04they're not seeing payment. The patient says, I was trying to explain my situation while the lady that
03:11answered the phone rudely interrupted me and said we need payment ASAP. Would not recommend this location
03:20even if it were my own family needing services done? Here's another review from 2024. It reads,
03:30stay away from this place. They jacked up my imaging report and they just put anything on there. I called
03:38them to let them know that Dr. Callahan stated that the information on the report was incorrect in regards
03:47to the findings. AHI got defensive. So the doctor called to get the report corrected. American Health Imaging
03:55was supposed to correct it. Then the patient says they got a new message that the report was ready and guess what?
04:01I studied the same errors as the first report. $150 spent for incorrect radiologist reading and I will stop at
04:10nothing until this is corrected. Beware of this place. I am a health care professional and I would
04:17never recommend this place to my patients. I will be contacting the Better Business Bureau and the
04:23American Board of Radiology because my primary cannot send my referral to the necessary specialist with
04:29this incorrect radiologist pronouncement. And they just basically tell my message. All right, so viewers to my channel
04:34will be well familiar with American Health Imaging. I tried to warn people about this company which
04:43has branched out and expanded across the Birmingham, Alabama area in recent years. I was a patient and
04:50customer of American Health Imaging in 2019. They are affiliated locally with UAB St. Vincent's,
04:58formerly Ascension, and they used doctors with Birmingham Radiological Group locally. My opinion,
05:06if you had any dealings with American Health Imaging, you need to go back and check your stuff.
05:11Double check it, triple check it. You can go look at my videos on my channel to get some ideas about
05:17some of the others involved in these scams. Do not trust American Health Imaging. Do not trust their
05:23partners. After discovering I was misdiagnosed by Dr. Angus Baird, M.D., I took this matter to
05:31the CEO of Birmingham Radiological Group, which oversees around 50 doctors. They would not put me in
05:38contact with this member doctor or help me in any way to resolve my own issues. I filed a complaint
05:45against Angus Baird stemming from my own case with Alabama Board of Medical Examiners and Licensure
05:53Commission. That complaint was thrown out and dismissed despite the fact that I sent in the
05:59original images, which clearly show the injury in my head, versus the written report of this doctor,
06:07which claims I have no injury. All right, so in this call, I attempt to contact radiologist
06:14Angus Baird, M.D. And this doctor, he read an MRI scan that I had done at American Health Imaging
06:25in Birmingham, Alabama, May 15, 2019. This cost $500 cash. So in this scan, I was told that no injuries
06:40appeared. However, if you look at the images, you'll see that I have signs of head trauma. And I believe
06:51that I broke a bone in the underside of my skull. That's a basilar area, occipital condyle, condular
06:57canal region. And you may be able to see infection in this area. And the pain in this area, this is the
07:09reason that I had this MRI scan done. It was missed by this radiologist. All right, so the phone number
07:16I found, it leads to Birmingham Radiological Group. And they tell me they can't connect me directly to
07:25the doctor, and I should call American Health Imaging, where I had the MRI scan done. So here I call
07:34American Health Imaging, Birmingham, Alabama. And although I had this scan done in 2019, this receptionist
07:46tells me that they don't deal with those doctors anymore. And yeah, I wonder why. I might actually
07:53know the reason. Tells me that I will have to go through another doctor, possibly have another MRI scan,
08:02and I paid $500 for this one already, in order for them to do some kind of procedure and have this
08:13scan looked at again. And yes, I do not believe the statement that I'm giving here is correct.
08:21I paid for this service, the MRI scan itself, and the radiologist report. Injuries show up
08:30in the pictures, the doctor did not acknowledge the injury. And then a bit of an argument ensues, and
08:41I was hung up on by this call agent from American Health Imaging. So prospective customers out there,
08:51clients and business partners, apparently they don't stand behind their work.
08:57Yeah, and I mean, you know, my experience doing with this, run around and excuses.
09:05You can see everything that happened to me regarding this issue. It's on my YouTube channel,
09:11My Medical Nightmare.
09:15Thanks for calling American Health Imaging. This is Jesse. How can I help you?
09:19Yes, ma'am. I was a patient at AHI 2019. I had an MRI scan done. I had an injury show up in an MRI,
09:28and I got a doctor's report saying no injury was present. I need to try to talk to somebody about
09:34having this MRI scan looked at again, please.
09:37So your doctor will have to request that. We can...
09:42Okay, I was told to call you guys to get in touch with the doctor, Dr. Angus Baird.
09:49He doesn't work here no more. That's an old radiologist. We don't use those radiologists anymore.
09:55So, again, like the doctor that referred you, or just a new doctor you're going to now,
10:03you could have them have a new MRI done, and they can do a, what is that, what is it called?
10:16Yeah, they can have an addendum done.
10:18Okay, well, I have a problem with an MRI that was taken, that I paid money to you guys for,
10:24that I got a report that said I had no injuries, and the injury shows up in this MRI.
10:29I need to try to get in touch with that doctor, please.
10:33Okay, so what I'm telling you is you can have your doctor that referred you to...
10:37I don't need a doctor. I'm calling you guys to get in touch with a doctor directly.
10:42If you would listen, I'm trying to tell you that...
10:45Well, you have to say something intelligible first, madam.
10:49I'm trying to explain to you how you can have this done.
10:53Okay, I was told to call you guys. I was told to call you guys, and you would get me in touch with a doctor.
11:00Thank you for calling American Health Imaging.
11:02To reach A-R-A-N-T-S-C-O-T-T press 1, the party you are trying to reach is busy and cannot take your call.
11:16Please leave a message after the tone.
11:19Hello, sir. I was a patient at American Health Imaging 2019, and I had an MRI scan done.
11:27This was looked at by Birmingham Radiological Group, Dr. Angus Bayer, MD.
11:33Oh, yeah, the facility was Birmingham, Alabama, American Health Imaging, downtown New York, UAB Hospital.
11:39So I was told in the report by this doctor that I had no injuries appear in my MRI.
11:46I knew this was not the case. I got a copy of my images, and I found out I was misdiagnosed.
11:53I had a serious head trauma and evidence of a broken skull in the area of the Bachelorette School region, occipital condyle, condylar canal.
12:03And I've had a lot of problems trying to contact American Health Imaging and the doctors associated to possibly have this issue addressed, acknowledged,
12:15possibly have the imagery re-read or some kind of redress in this situation.
12:22I was a self-paid patient, self-referred, $500 cash payment.
12:29And, yeah, I called American Health Imaging last week.
12:33I was hung up on in the Birmingham facility by a girl.
12:39Her name was Jessie.
12:41I tried to call AHI corporate last week.
12:45I reached a call center in India, and I was told that someone would call me back.
12:51They took down my number, and I've not been contacted on this issue.
12:55Mr. Arendt, I think you need to look into this, please.
12:59This is a very serious error.
13:02I called Birmingham Radiological Group.
13:04They tell me I've got to go through you.
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