00:00They keep proving themselves and proving themselves, but they're only getting, say, a 3% increase per year, and they're a top performer.
00:08This person has been here for four years, but they're only at 85% of their market value because they came in rather green.
00:15They took an offer that was kind of on the low side.
00:18There can be quite a surprise when you see they're still not at least the full market value of their job, even though they proved themselves.
00:25And it's because they started so low in the range.
00:27The pay ranges weren't low.
00:28The problem was the employees were not paid high enough.
00:32So that came as quite a surprise because the individuals left, guess what, for the market value that we had in our range.
00:40It's just those people weren't at it.
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