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00:00Previously on The Apprentice, Troy and Kwame had a bond that just couldn't be broken.
00:05Kwame and I have developed a great relationship.
00:07I've been through the woods with Kwame and I'm always going to be a friend.
00:10For their 12th task, the teams had to rent out a luxury penthouse for one evening.
00:15This is Trump World Tower.
00:16The team that rents it out for the most money today wins.
00:20With Troy as their closer, protege had their doubts.
00:2338-5 makes it yours.
00:24Troy's technique was to steamroll them, creating false urgency on the deal.
00:28I think I'm being hustled.
00:29I'm going to have to pass.
00:31At the last minute, Versicore received an offer.
00:34I really thought even getting a deal was going to be impossible.
00:37Job well done.
00:38Ready?
00:39And Versicore's lease was enough to beat protege.
00:42For Versicore, we have a lease agreement for $40,000.
00:47For their reward, Nick and Amy enjoyed a romantic getaway and were joined by some very unexpected guests.
00:54Amy started screaming for some reason I have no idea.
00:57I didn't know it was her sister.
00:58And then my dad comes in second.
01:00I mean, it was crazy.
01:01You do look cute together.
01:03You do.
01:05Troy brought Kwame into the boardroom.
01:07Keep it all.
01:08It's been real, man.
01:09Where the two friends were forced to say goodbye.
01:11So it comes down to Kwame, who has been chosen as project manager three times, but never really
01:17led.
01:18And Troy.
01:19There's no question in my mind that you are a loose cannon.
01:23And I have to say, you're fired.
01:25Four candidates are left.
01:29Who will be fired this week?
01:31Money, money, money, money, money, money.
01:40Money, money, money, money.
01:44Money.
01:45Some people got to have it.
01:49Yeah, yeah.
01:50Two things, two things, two things.
01:53Bad things.
01:54Dollar bills, y'all.
01:59Come on, man.
02:00Feed me green.
02:06Almighty, I know that money.
02:12Give me a nickel, brother.
02:14Can you sell that?
02:17Money can drive some people out of the mill.
02:21Money, money, money, money, money.
02:24It was just very...
02:52There he is.
02:54Everything I do from now on is dedicated to Troy.
02:57Why? What happened?
02:58What happened?
02:59No, I mean, it was mano a mano.
03:01I mean, respect.
03:03I mean, I didn't want to see him go.
03:05He didn't want to see me go.
03:06Wow.
03:08Very tough in there.
03:11Very tough.
03:11Welcome back.
03:13At this point, I'm doing it for Troy.
03:14I mean, that was, that's my boy.
03:16And even though I've only known him for a short amount of time,
03:19I know that there's a true friendship there.
03:22You know, I wanted to go into this final competition
03:23versus him, not without him.
03:26So.
03:31So that's it.
03:33Final four.
03:52Hi, it's Robin from Mr. Trump's office.
04:06He wants you to meet him at the Esquire suite
04:08in Trump World Tower at 9 a.m.
04:10No matter what happens, we made it down to the wire.
04:24You know, this is it.
04:25Come in.
04:43Come in.
04:43Welcome to the Esquire suite at Trump World Tower.
05:06This is a suite that was designed and built
05:10by Esquire magazine, and it is truly spectacular.
05:15If you really turn out to be a success,
05:17someday you'll live in a place like this.
05:20Amy, Nick, Bill, Kwame, you're the final four.
05:24So you should be very proud of yourselves.
05:27You've done an amazing job.
05:28You've met George.
05:31You've met Carolyn.
05:32Now you're going to meet four more people
05:34that work for me.
05:35Norma Fodera, who's my executive assistant.
05:38Alan Weisselberg, my chief financial officer.
05:42Charlie Reese, who does a terrific job
05:44on acquisitions.
05:45And Tom Downing, who's the head
05:47of Trump International Hotel and Tower.
05:50During the day, you're going to be interviewed
05:52by these four people.
05:55They're going to come back to me
05:56with recommendations.
05:58At the end of this day,
06:00two of you are going to be fired.
06:02You're gone.
06:03We're going to be left with two people.
06:05So you better do a good job
06:07with your interviews.
06:09These are four of my most trusted advisors.
06:12Together, they have a combined service
06:14of over 75 years,
06:15and they've helped me create
06:17a multi-billion dollar empire.
06:19Their recommendations will be critical
06:21to my final decision,
06:23because ultimately,
06:24you'll be working with them.
06:25Have fun.
06:27Go ahead, Alan.
06:37I'm happy it's gotten down to this,
06:39and it's no lemonade stands anymore.
06:41I mean, this is what it's all about.
06:43Can you hang and bang
06:44with the heavy hitters
06:45in the Trump organization?
06:47Can you sell them
06:47on why they should basically hire you?
06:53Hello.
06:53How are you?
06:54Hi there, good morning.
06:55Good.
06:56Nice to meet you, Kwame.
06:57Hi, Kwame.
06:58How are you?
06:58All right.
06:58Have a seat.
07:00I've heard through the grapevine
07:01that sometimes your energy level
07:04isn't always where it should be.
07:05Do you feel that way?
07:06No, I feel like I wear my energy
07:08different than others.
07:09It's just a style difference.
07:10I'm not outwardly, you know...
07:13You've been around Donald
07:13for 12 weeks now.
07:14If he is an energy level type person,
07:17then what do you perceive you
07:18as being somebody
07:19who's not out there pushing hard?
07:21Amy, you're pretty familiar
07:22with the organization right now.
07:24And I'd like to hear
07:25your description of the organization.
07:27I've read quite a bit on Mr. Trump
07:29and I think the value
07:30that I can bring is I think real estate...
07:31No, I didn't ask you about the value.
07:32Okay.
07:32I just want to know about
07:33how you feel the organization works.
07:36I think people that can be
07:37a devil's advocate and say,
07:38Charlie, I think that's a bad idea
07:40and here's why...
07:41How would you know it was a bad idea?
07:42Do you have a sense of construction?
07:43Not from...
07:44No, I don't have a sense of construction,
07:46but I think...
07:46And what are you going to do
07:47when you're managing
07:48a construction schedule
07:49when some grisly dole contractor
07:51just says,
07:52Lady, you don't know
07:52what you're talking about?
07:55Sometimes I'm never satisfied.
07:57And some people will view this
07:58as a positive,
07:59but it can be a curse.
08:01I disagree with you
08:02because I think that's a strength.
08:04You do?
08:05If you're never satisfied,
08:07that means you're always striving
08:08for more.
08:10And there's always something
08:11up there that's better.
08:12Well, I still don't think
08:13you've told me a real weakness.
08:14Okay.
08:15Well, that's one.
08:16So that's not a weakness.
08:17No.
08:18I'm well-spoken.
08:19I'm smart.
08:20And I have an effect
08:21on people that's positive.
08:23What are you going to bring
08:24to the table
08:24other than your charisma?
08:26What's going to make me want to say,
08:27hey, this is the guy
08:28I want to work with?
08:29You have to perform.
08:30And they were firing
08:31some tough questions at us
08:32and I don't know
08:34if everybody can handle it.
08:36What do you do on day one?
08:38Introduce myself
08:39and present a vision
08:41for the organization.
08:43And you'll be able
08:43to do that on day one
08:45without even knowing
08:45the first thing
08:46about this entity?
08:47You know, obviously,
08:47you've been getting by
08:48in your instincts.
08:49Sure as hell
08:49not getting by
08:50in your education.
08:50Whoa, whoa, whoa.
08:51My education,
08:52I'm proud of my education.
08:53Would you have a problem
08:54hiring women yourself?
08:55No, not at all.
08:56I got my job to do.
08:57I got no time
08:58to teach you anything.
08:59Come on, learn by yourself.
09:00With a family, mortgage,
09:01car loans, kids to raise.
09:03Why should I do for him?
09:04Because they're going to say,
09:05hey, he's the new hotshot.
09:06You consider yourself
09:07a loyal employee.
09:09And how you are perceived
09:10by Donald Trump.
09:11Everybody here is very stressed.
09:12What do you think
09:13their perception is
09:13of why you're here?
09:15Because I sure as hell
09:15can't figure it out.
09:17Take a good time.
09:17I don't think any
09:22of the interviews
09:23were easy.
09:24They were tough questions.
09:25If you came in there
09:25unprepared and you didn't
09:27give them quality answers,
09:29I think it would have
09:29been a catastrophe.
09:31I don't even remember
09:31what it was,
09:32but I'm like,
09:32I'm not making any sense.
09:33So hopefully it's
09:34the quality of how
09:36I deliver it
09:36and not what I say.
09:38I honestly can say
09:40this is the first time
09:41that I don't know
09:42if I'll make the cut
09:42because I think
09:44we're all qualified.
09:45I think that it just
09:45depends upon
09:46what's going on.
09:47skill set Mr. Trump
09:49and his advisors
09:50are looking for
09:50and that's
09:51the big unknown.
09:54So look,
09:55we're going to be
09:55firing two people.
09:57You spent an entire
09:58day with them.
09:58Norma,
09:59what do you think?
10:00Who are you
10:00most impressed with?
10:02Bill.
10:03He's solid.
10:04I like what he said.
10:05I like the way
10:05he did things
10:06and spoke about things.
10:08I thought he was good.
10:09I liked him a lot.
10:10All right.
10:11Charlie?
10:11Bill, to me,
10:12is a kind of guy
10:13who I could relate
10:15to immediately.
10:16He certainly
10:17could hit the ground
10:17running
10:18and would require
10:19very little supervision
10:20in time.
10:21Alan,
10:22what do you think
10:22of Kwame?
10:23He indicated to me
10:24that energy
10:25isn't always outward.
10:27And I said,
10:27well, this company
10:28is full of energy.
10:29And unless you
10:30portray the energy
10:30to Mr. Trump,
10:32he won't think
10:33you're sort of laid back
10:34and that won't take
10:35a little while.
10:35But he may be right
10:35about that.
10:36It's a very interesting
10:37statement.
10:37He may be right.
10:38I mean,
10:38we see a lot of people
10:39with a lot of energy,
10:40but it gets a little
10:41right out.
10:42It's all wasted energy.
10:43He's got a likability
10:44about him.
10:45And in my business,
10:46if you can get
10:47an extra two or three
10:48minutes out of someone
10:49when you're sitting
10:49face to face with them
10:50because you're likable,
10:51that's important.
10:54I mean,
10:54Tom got me good
10:55because he was like,
10:56you know,
10:56you got to give me
10:56a reason to vouch for you
10:58with the losing record.
10:59He's like,
10:59you got a losing record.
11:00How are you going
11:00to explain that?
11:01I saw Kwame today
11:04and he didn't look
11:05as confident
11:06as I've seen him.
11:08The same thing
11:08with Bill.
11:09This is what it's all about,
11:11performing in front
11:12of key people.
11:13Let's do this.
11:16All right.
11:17What do you think of Nick?
11:18I like Nick a lot
11:19as a person.
11:20I got to feel
11:21he's a guy
11:21with a lot of potential,
11:23but clearly
11:23is not a sharp
11:24kind of guy.
11:25Clearly doesn't present
11:26himself as an intellect.
11:28Nick, I felt,
11:28was a great person
11:29to sell a product.
11:30He comes right at you.
11:32He's in your face,
11:32but there's nothing
11:34behind that.
11:34Can't see him
11:35heading one of your
11:36companies, Mr. Trump.
11:37Can't see it.
11:37Why?
11:38Because I think he's,
11:39I think he's a little bit
11:41too slick for his own good
11:42and I honestly
11:43didn't walk away
11:44from that meeting
11:44feeling like,
11:45like I know him.
11:50All right.
11:51Norma,
11:51what did you think
11:52of Amy?
11:53I think she'll be
11:54getting on my nerves
11:55after a while.
11:56I think she liked
11:57being the enthusiastic
11:59young girl
12:00with the big smile
12:01that, you know,
12:01and the perfect teeth.
12:03Honestly, Mr. Trump,
12:04she irritated
12:05the hell out of me
12:06and I sensed
12:07that there was
12:07definitely a hunger
12:09with her
12:10and a drive,
12:11but I'm not sure
12:12what her motivation is.
12:13Amy kind of reminded me
12:14of a Stepford wife.
12:16Within 15 minutes,
12:17I was dead bored
12:18with talking to her.
12:19I felt her words
12:20had no content.
12:21Her answers
12:21were basically meaningless.
12:23I would have always,
12:24in my own person,
12:25rejected that kind
12:26of personality
12:27because it's
12:28an empty personality.
12:30Wow.
12:30I didn't expect
12:31to hear that,
12:32but I trust you guys.
12:33So now I really do
12:35have a pretty good idea
12:36about what I need to do.
12:37Well, listen,
12:38thank you all very much.
12:39We appreciate it.
12:40Go back to work.
12:41Okay.
12:42We're having a good year.
12:43Let's continue.
12:44Okay.
13:08Robin,
13:09let him come in,
13:10please,
13:11right now.
13:11Right away.
13:13You can all go in now.
13:13I just want to start off by saying that this is tough.
13:41Two of you are going to be fired.
13:43Two of you are going to live for another day,
13:46and we'll see how that all works.
13:48Nick,
13:48do you think Kwame's good?
13:50He's good.
13:51He's a Harvard guy.
13:51He's very smart.
13:52Do you think he's good?
13:54We're not talking about it.
13:55George,
13:55George,
13:56sorry.
13:56Let me finish.
13:57Do you think Kwame is good at leading?
14:00There's some areas of opportunity that I think he needs to work on as far as leadership goes.
14:05Kwame,
14:05would you be comfortable working for Nick?
14:07I would probably not be comfortable respecting Nick's ability as a leader.
14:10But you don't think Nick is great?
14:12I think he's good,
14:13but I don't know if he's great.
14:15Bill,
14:16if you were me,
14:16who would you get rid of if we're just choosing one?
14:19At this point,
14:19I would get rid of Nick.
14:20Why?
14:20The depth and experience isn't there.
14:22I mean,
14:23he's,
14:23he doesn't have the diversity.
14:25But he's had experience.
14:27Right.
14:27It's strictly in a sales capacity,
14:29I think.
14:30To say that I'm just the salesman is,
14:32they seem to always say about you,
14:34you're a great salesman,
14:35and that's it.
14:37All right,
14:37Amy,
14:38who would you get rid of,
14:39of these three?
14:39I would concur with Bill,
14:41and I would recommend firing Nick.
14:43Nick?
14:44Whoa.
14:46It's the end of that marriage.
14:47You're very cold.
14:49No,
14:49it's,
14:49I think.
14:50You're a cold-hearted person,
14:52Amy.
14:54Nick,
14:54has she just blown the relationship with him?
14:56Not at all.
14:57This is pretty tough.
14:57Yeah,
14:58it's hard.
14:59But I ask you to look at this specifically.
15:01Why is Trump,
15:02Trump?
15:03When you walk into a room,
15:04there's a presence there.
15:05Every employee I talk to has worked for you for 10 years,
15:0820 years,
15:0925 years.
15:10They come to work because of you,
15:12and I believe I share those same traits.
15:15All right,
15:15Nick,
15:16all my executives and every one of your peers in this room
15:19have said you're a salesman,
15:20but not a leader.
15:22And you know,
15:23it takes more than just saying you can sell yourself to run a company.
15:27You have to command the respect of the people around you.
15:33Unfortunately,
15:34I have to say,
15:36you're fired.
15:37All right.
15:39Thanks for the opportunity to compete.
15:41And you really are outstanding.
15:43Thank you very much.
15:57I thought I was the best one there,
15:59but I'm 27.
16:02I don't have the work experience that Bill and Kwame and Amy do.
16:07I'm sure that played into it.
16:09I'm excited to have had this opportunity.
16:11I did my best.
16:13Went a thousand miles an hour and 130%.
16:16I have nothing to be ashamed of and have no regrets.
16:21I went big,
16:22and unfortunately it didn't work out this time,
16:25but sooner or later,
16:26it's all going to happen.
16:27Very simple.
16:30We're down to three,
16:32and now I have to make a decision.
16:34Amy,
16:35do you think Bill is as smart as Kwame?
16:37I think academically,
16:38Kwame would succeed more.
16:43I disagree with that.
16:44But I do think that...
16:45Why do you disagree?
16:46I graduated from Loyola cum laude.
16:48I could have gone to any business school or any law school I wanted.
16:51I chose a different path.
16:52I chose to go out and create my own business
16:54and take control of my own destiny
16:55and just because I chose a different path
16:58doesn't necessarily mean I'm any less intelligent
17:01than anyone at this table.
17:02I totally agree with that.
17:03It seems to me that Amy has more energy than both of you guys.
17:07I respectfully disagree.
17:09I think she channels her energy in a different way
17:11and she verbalizes her energy to everyone in the room.
17:14People express themselves in different ways.
17:17Amy, let me ask you this.
17:18You have been a superstar until today,
17:21and I've had some negative statements
17:24from my own people about Amy.
17:26They didn't like her interview,
17:27and today, all of a sudden, everybody,
17:29the world seems to be crashing in.
17:31And you have those days.
17:32I have those days.
17:33We all do.
17:34So what do you think I should do?
17:36I don't know.
17:37I think that the question goes back to you, Mr. Trump.
17:39It's who are you hiring,
17:41what position are you looking for,
17:42and what skills do you think we have to offer?
17:45I must say, Amy,
17:46that over the last period of weeks,
17:49long, hard weeks,
17:50you did the best in terms of action.
17:53But today, it has fallen down.
17:58Amy, all of my executives said
18:01that there's little substance behind your words.
18:04The fact of the matter is,
18:05people in my organization
18:07have to be inspired by you
18:09before you can earn their respect.
18:11It's going to be tough
18:12to bring you into the fold
18:13without that respect.
18:15And it's a tough decision.
18:17But Amy, I have to fire you.
18:20Okay.
18:21Okay.
18:21Okay.
18:21Okay.
18:31I would have liked to have been the apprentice,
18:44but I think there's good things in store for me.
18:49I view this as a 13-week accelerated MBA.
18:54I've learned so much
18:55that I wouldn't have had the opportunity to learn
18:57had I not been selected as a candidate
18:59for the apprentice.
19:01I think what's been
19:05the greatest experience for me
19:06is learning that
19:08you can accomplish anything
19:09if you put your mind to it.
19:17Kwame, congratulations.
19:19Bill, congratulations.
19:20Not only did you perform well
19:22for the past 12 weeks,
19:24but both of you impressed
19:25all of my top executives.
19:27Now it will come down
19:29to how well you act as an executive
19:31and how well you manage people.
19:33Go up to the suite.
19:35Meet me back here tomorrow at 10 a.m.
19:37when I'll give you your final task.
19:39And it's the biggest one yet.
19:42Good luck.
19:45Nice.
19:58It's a great view, huh?
20:00It's a great view.
20:16Bill and I found it being the final two competitors.
20:19We went up to the roof
20:21and just talked about the long, hard struggle
20:23we've been through
20:24and wished each other the best of luck
20:26and, you know, just enjoyed the view.
20:27It was a good, you know, closure for us both.
20:31Well, let's pop the mo, man.
20:32It's just us.
20:33This is all right right here.
20:38Thanks, dude.
20:42It's an opportunity.
20:43Yeah.
20:44Good time.
20:45I feel that I've played the game
20:48the best way I could.
20:50I haven't tried to be someone I'm not.
20:52I haven't tried to be fake
20:53because I wouldn't want to win that way
20:55because if I didn't win the game that way,
20:57it would be such a short-term gain
20:58because eventually they'd find out
21:01that I wasn't the guy I said I was
21:02and I wouldn't make it.
21:04I'm glad I came out and did this journey, man.
21:06Yeah, me too.
21:08I mean, you've got to take chances, you know,
21:09and that's what life's about.
21:10Big risk and big reward.
21:12Let's hope so.
21:14Just keep the faith.
21:16My mom was the first person in my family
21:18to go to college and finish.
21:20First person.
21:21My grandfather signed his name
21:22like a runaway slate with an X.
21:24Here I am.
21:25I went to Harvard Business School.
21:26My grandfather signed his name with an X.
21:27If that's not the American dream,
21:29I don't know what it is
21:30in terms of access to opportunity.
21:33May the best man win.
21:35I think we already have.
21:43The greatest thing that can happen
21:53to a businessman or a woman
21:55is to surround yourself with talented people
21:58who also happen to be loyal.
22:00You never know what makes a loyal person.
22:03And guess what?
22:03If they're not loyal to you one time,
22:05don't give them a second chance
22:07because they won't be loyal to you the next time.
22:09Hi.
22:10Good morning.
22:23So here we are.
22:25Two out of 215,000.
22:28That's not bad.
22:29Now, everybody assumed
22:30that I was going to be picking
22:32a really beautiful woman like Amy.
22:35And hey, I'm stuck with two guys.
22:40The fact is that you guys were the best.
22:42And when it comes to business,
22:44I don't play games.
22:47Now for your final task.
22:49Each of you will oversee
22:50all of the details involved
22:52in two huge events.
22:55Bill, you'll run
22:56the Chrysler Trump Golf Tournament
22:58in Briarcliff Manor
22:59at Trump National Golf Club.
23:01Kwame, you'll be in charge
23:03of the Jessica Simpson concert
23:05in Atlantic City at the Taj Mahal.
23:07We're going to see
23:08who does the better job
23:10at running the event.
23:12And based on your performance,
23:14only one of you
23:15will become the apprentice.
23:17Now, you two guys,
23:19you're now bosses.
23:21You're leaders.
23:21So I'm going to bring in
23:23some people
23:24and you're going to choose
23:25these people
23:26and you're going to have a team
23:27and they're going to be
23:28your employees.
23:29Because you need a team.
23:30You can't do it by yourself.
23:31So let's see how we do.
23:34Robin, let the people
23:35come in, please.
23:36Okay.
23:37You can go in now.
23:38See the way they're kissing
23:58your ass already?
24:00That's what happens
24:00when you're a boss.
24:01Okay.
24:03So now you guys
24:04have to pick the staff
24:05that you think
24:06will help you succeed.
24:07Bill, it's your shot.
24:08Go ahead.
24:09Pick.
24:10Amy's always made me
24:11elevate my game
24:12and I've risen to the challenge
24:14when she's been on my team
24:15so I'm going to pick Amy.
24:16That's not a bad pick.
24:17Kwame, go ahead.
24:18I'm going to pick
24:19my main man in combat,
24:20Troy McClain.
24:21Ah, Troy.
24:22All right, Bill.
24:23I'm going to pick Katrina.
24:24Katrina.
24:25Okay.
24:25Very good.
24:26I'm going to pick Omarosa.
24:28Very good.
24:29I'm going to take Nick.
24:30Okay.
24:32I will take Heidi.
24:33Very good.
24:34Okay.
24:34Line up your teams.
24:36Stand behind your leader.
24:38Don't forget,
24:39you folks are now
24:40the employees
24:41and these are your bosses.
24:43So,
24:44employees,
24:45go downstairs.
24:47Bosses,
24:47go get your things.
24:48You'll meet your employees later.
24:50Kwame,
24:51Bill,
24:52as executives,
24:53you'll each be driven
24:54to your destination
24:55by private limo.
24:57Here
24:58are your instructions.
25:01Good luck.
25:03Do well.
25:03Get out of here.
25:17Mr. Trump gave us
25:18the choice of people
25:18to build our team
25:19and funny enough,
25:20we wound up picking
25:21the exact same people
25:22as the teams were before.
25:24So, basically,
25:24it was myself,
25:26Omarosa,
25:26Troy,
25:27and Heidi.
25:28Best of luck to you, man.
25:29Come a long way.
25:30All right.
25:31Versus Bill,
25:32Amy,
25:33Nick,
25:33and Katrina.
25:34It was definitely
25:35larger than life.
25:36You know,
25:37our employees
25:37are in their own SUV
25:38and we are in our own
25:39chauffeured town car.
25:41It was cool.
25:41I was trying to map out
25:50where I wanted to deploy
25:51all of my team
25:52so as soon as you get
25:53down to Atlantic City,
25:54you can hit the ground running
25:55and start planning.
25:56And then on meet and greet,
25:57Heidi,
25:57you wanted to be
25:58in front of people?
25:59Yep.
25:59There we are.
26:00I wanted Troy
26:01to manage promotion
26:02and all the elements
26:03of that.
26:03Under logistics,
26:05Omarosa would be
26:06strong there.
26:07Oh, completely.
26:08But we've got to make
26:08sure that you shine.
26:10I really appreciate that
26:11and I think we're going
26:11to do this as a team.
26:13I think my leadership style
26:14is to lay out a plan
26:16and then make sure
26:17everybody's following up
26:18and executing on it,
26:19not to sit there
26:20and micromanage
26:21until everything gets done.
26:34We arrived at the country club
26:35and I wasn't going to be able
26:37to rest until I blueprinted
26:38the plan.
26:39All right,
26:40let's get in here
26:40and rock and roll.
26:42I really felt it was
26:43important to meet
26:43with Leslie Ray,
26:44the director of sales
26:45and events.
26:46Leslie, hi, I'm Bill.
26:47Because this is what she does.
26:48She's the expert.
26:49And we immediately
26:50dove into a plan of action.
26:53Well, let's just start,
26:53let's just give you this up
26:55and we're going to run with it.
26:57Work with Chrysler
26:57representative to place cars
26:59on course appropriately
26:59and ensure correct signage.
27:01I think Nick's
27:02in charge of that, right?
27:03Yeah.
27:03Got it.
27:03Prepare and distribute
27:04gift bags to players.
27:05Katrina, that's you.
27:06Amy, you're going to handle
27:08Donald Trump.
27:09We're in a new environment.
27:10We're taking over
27:11people's office space.
27:12And, you know,
27:13my teammates are now
27:14my employees.
27:15So it was definitely
27:16a transition day.
27:17I've got a lot to prove,
27:19you know.
27:19I mean, I want to win
27:20this thing.
27:21What do you think?
27:21Yeah.
27:22You've got a tight plan?
27:22Uh-huh.
27:24Nick?
27:25Yeah.
27:26I'm helping Bill out.
27:28I'm a employee.
27:30And, uh, you know,
27:31that's great.
27:33Katrina.
27:34I'm on your team, Bill.
27:35All right.
27:35I just want to make sure
27:36we're all on the same page
27:37here, guys.
27:37What we've been told
27:50is that Jessica Simpson
27:50arrives on Friday.
27:52Well, we've gone through
27:53our checklist,
27:54but I've got a few
27:54kind of major
27:55broad questions in.
27:57And that is,
27:57the most important one is,
27:58how do you define
27:59a successful event
28:00here at the Taj Mahal?
28:02A successful event
28:03for me is to make sure
28:04that the entertainer
28:05that comes into our building
28:06is taking care of
28:07from the minute they land
28:08to the minute they leave.
28:10That's the success for me.
28:11Okay.
28:12Thank you, guys.
28:13Appreciate it.
28:13Look.
28:14Thanks, Mark.
28:21What kind of chicken entree
28:24would you recommend?
28:25Towards the end of the day,
28:27we finally had a chance
28:28to figure out
28:28what was left undone,
28:30figure out what we needed
28:30to pull together
28:31to start building out
28:33a plan to execute against
28:34for the next day.
28:35Everyone should include
28:36in that a list
28:36of the outstanding items
28:37that they still think
28:38are relevant
28:38to their subcommittees.
28:39Like me building
28:40the breakfast.
28:41I'm Rosa.
28:42I had a call for you.
28:43Is there a truck?
28:45Hello?
28:47Yes.
28:49He's gone.
28:50He's gone.
28:50I'm sorry.
28:51Say that again?
28:52I got a phone call
28:53in the middle of dinner
28:54from Diane,
28:55who was in charge
28:55of transportation.
28:57The pickup for what?
28:58I'm sorry.
28:58For the cast members
29:00that are coming in?
29:01I called Omarosa
29:03and told her
29:04to make sure
29:04that Jessica
29:05and her band
29:06arrive when
29:07they're supposed to arrive.
29:09This transportation
29:10has to be,
29:10you know,
29:11coordinated.
29:12Is there any way
29:13that you can go ahead
29:13and make the arrangements
29:14for the transportation?
29:16Because,
29:16unfortunately,
29:17we're sitting,
29:18like,
29:18in the middle of,
29:19um,
29:20of,
29:21okay.
29:22It's like,
29:22you know,
29:23can you take care of it?
29:24I'm having dinner.
29:25You know,
29:26I don't think things
29:27are going to go smoothly
29:27because this is just
29:28the beginning.
29:29All righty.
29:31I'll see you tomorrow.
29:32Bye-bye.
29:38Hi.
29:39Omarosa got a phone call.
29:41We're under the assumption
29:42that it has to be
29:43task-oriented.
29:44I said,
29:44what do you boys
29:46have to be loyal to
29:47if you don't have
29:49an enterprise?
29:50What was your phone call?
29:51I'm not going to have
29:52that conversation with you.
29:53And you ask,
29:54hey,
29:54what was the phone call?
29:55Because I want to know
29:56if there's something
29:57to do with the task.
29:57I want to know about it.
29:58And she's like,
29:59wow,
30:00we can't talk about it.
30:01And I asked her again.
30:02So I said,
30:02well,
30:02now tell me
30:03what the phone call
30:03was about.
30:04And she just
30:04wouldn't tell me.
30:05She refused to tell us.
30:06It really was not
30:07a big deal.
30:09And I have no clue
30:10what it is.
30:11And so for me,
30:12it's a little,
30:12I don't want to say
30:13upsetting,
30:14but I raise an eyebrow.
30:16And I'm like,
30:17come on.
30:18You know,
30:19just tell us
30:21what it is.
30:43Okay.
30:44Okay.
30:44We essentially
30:45have an hour
30:46before our first meeting.
30:47Okay.
30:48So Omarosa.
30:49Jessica arrives here
30:50tonight at midnight.
30:52And I'd like for
30:52the whole team
30:53to be there
30:54to just read her
30:54and say,
30:55get her settled in,
30:57make sure there's
30:57anything that she needs.
30:58So that covers
30:59logistics and talent,
31:00right?
31:01Oh,
31:01yes.
31:02Okay.
31:05Kwame Jackson's room.
31:06How may I have you?
31:07Hi,
31:09it's Diane from
31:10Entertainment.
31:10Is Kwame there?
31:11Hi,
31:11Diane,
31:12it's Omarosa.
31:12How are you?
31:13Okay,
31:13but actually,
31:14we have a little problem.
31:15What's wrong?
31:16The van is still
31:18at the airport
31:18and it has
31:21the wrong information.
31:23I wanted to coordinate
31:24kind of a meeting
31:24of the minds
31:25and that's when Omarosa
31:25got the call
31:26from Diane.
31:27And basically,
31:28that call was
31:29about some wrinkle
31:30in the travel.
31:32Diane,
31:32how are you?
31:32This is Kwame Jackson.
31:33Hi,
31:34how are you?
31:34I just wanted
31:36to let you know
31:37that there was
31:37a little problem
31:38yesterday
31:39with the transportation.
31:40Okay.
31:41I tried to get
31:42in touch with Omarosa
31:43because it had
31:45to be taken care of.
31:46Okay.
31:46So I had
31:47tracked her down
31:49last night
31:49and she was
31:51having dinner,
31:52actually.
31:52Okay.
31:53Can you hang on
31:54one second?
31:54Yeah.
31:56She said she tried
31:56to get in touch
31:57with you last night.
32:00Sorry.
32:00So I did happen
32:01to secure a van
32:03to be there
32:04in the morning
32:04to pick up
32:05Jessica Simpson's
32:06vans.
32:07The van is
32:08still there
32:09at the airport
32:10now.
32:11But we don't
32:11know where
32:12anybody is.
32:13Okay.
32:13And let me just
32:13get this story
32:14straight.
32:15You gave
32:15Omarosa a call
32:16last night
32:17at dinner
32:17about this issue.
32:19Mm-hmm.
32:19Okay.
32:20Hold on a second.
32:21Great.
32:22Diane?
32:22Yeah.
32:23Hi.
32:23I don't understand
32:24what the misunderstanding
32:24is.
32:25What do you mean
32:26you don't understand
32:27what the misunderstanding
32:28is?
32:29You need to find
32:30out what the
32:30right flights are
32:31and what time
32:32these people
32:33are going to be
32:33arriving.
32:34Oh, you know
32:35what, Diane?
32:35I'll call you
32:36right back.
32:36Bye.
32:41So what was
32:42the call about?
32:42Was the call
32:43about logistics?
32:44No, I called
32:44her before we
32:45ever went to dinner.
32:46Mark Anthony.
32:48What do you mean?
32:48You got to call
32:49Mark Anthony
32:49at the table.
32:50She says that's
32:50when she called
32:51you and talked
32:51to you about
32:51something.
32:52But I didn't
32:52get her when
32:53they called
32:53me at Mark
32:53Anthony.
32:54They just
32:54told me I
32:54needed to
32:55call back
32:55the office.
32:56She had
32:56already left.
32:58So that's
32:58what the call
32:58was about?
32:59Yeah.
32:59So why didn't
33:01you tell us
33:01that last night?
33:02Why couldn't
33:03I just tell
33:03you all today?
33:04Because we
33:05asked you
33:05that, I mean,
33:06honest to goodness,
33:06we did ask you
33:07last night
33:07what to call
33:08about.
33:10And you said
33:10it was nothing.
33:11But I was just
33:11curious.
33:12No, the call
33:13was just to
33:13call her.
33:14So there was
33:15no emergency
33:15or some major
33:16phone call.
33:17I mean,
33:17she just
33:18left a message
33:19to call.
33:20I'm just
33:21used to dealing
33:22with really
33:22competent people.
33:23So if you
33:24say you're
33:24going to do
33:25something,
33:25it gets
33:25handled.
33:26And it's
33:26rare that,
33:28you know,
33:28in my experience,
33:29that folks
33:30just totally
33:31dropped the ball.
33:32Hey, Diane,
33:33it's Kwame.
33:33I wanted to
33:34apologize for
33:34the snafu.
33:35If I'm running
33:36the show,
33:36I would fire
33:37people who
33:37weren't competent
33:38and get
33:38competent people.
33:39But I didn't
33:39have the luxury
33:40of doing that.
33:41Okay?
33:41Sorry about
33:42the confusion.
33:43Take care.
33:45That's just
33:45silly.
33:46If you see
33:47one of your
33:47employees doing
33:48something that
33:48you don't approve
33:49of, you really
33:49have to confront
33:50it and you've
33:50got to resolve
33:51it quickly.
33:51Because if you
33:52don't, then
33:52it's just
33:53going to lead
33:53to more problems
33:53in the future.
33:54And I thought
33:54that Kwame
33:55sometimes just
33:56let things slide
33:59get into a conflict
34:00and you really
34:01can't do that
34:02as an executive.
34:04The band's
34:05got their own
34:05transportation.
34:07Not good.
34:08Hi, it's Diane.
34:10Um, do you
34:10want to tell John
34:11he can bring
34:12the van home?
34:14Uh-huh.
34:14Someone's storing
34:29stuff in my
34:30garage.
34:30I've got two
34:31appointments.
34:32I can't, it's not
34:33a storage facility.
34:34And one, I can't
34:35be responsible for
34:36it.
34:36Okay.
34:38Well, and
34:39there's that
34:40button.
34:40Bill is running
34:41the event.
34:41Bill.
34:42I'm going to
34:42put you home
34:42one more second.
34:43I just found
34:44out from our
34:45golf staff about
34:48the inventory for
34:49the goodie bags.
34:50Okay.
34:51They're down in
34:52the model home
34:52in the garage.
34:54This isn't the
34:54first time that
34:55that space has
34:55been used for
34:56storage.
34:56No, no, no, no.
34:56That space.
34:56No, that is the
34:57first time.
34:58No, it was the
34:59first time except
35:00for this event.
35:01So there was
35:02products already
35:02in there and all
35:04I did was add
35:04some products to
35:05it.
35:05That doesn't
35:06seem unreasonable
35:06to me.
35:07But did you get
35:07approval to use
35:09the model home?
35:10You know, just
35:10get the manager's
35:12approval before you
35:13use their space.
35:14It's just
35:14considerate.
35:15Leslie, I don't
35:16think, has a clue
35:17about what I'm
35:18capable of doing.
35:19She just assumed
35:20that I was an
35:21utter, you know,
35:23moron.
35:24Okay, that's
35:24cool.
35:24We're good.
35:25We're good.
35:25We're good.
35:26Sorry about that.
35:28I know what I'm
35:29doing.
35:29I mean, I've done
35:30it for eight years
35:31and I've built
35:31very, very
35:32successful companies.
35:34I'm not some
35:34rookie that, you
35:36know, can't walk
35:37and chew gum at
35:38the same time.
35:39Maybe we can, I
35:40don't know if that
35:41would be an
35:41interest to you.
35:58You've got to be
35:59kidding.
36:00This many boxes?
36:01I feel like we've
36:08displaced Leslie, but
36:09you know what?
36:09I'm not going to
36:10worry about what
36:10Leslie thinks because
36:11what Leslie thinks is
36:13irrelevant.
36:13I mean, I hate to be a
36:14but I've got a job to
36:16do tomorrow and I've
36:17got to get it done.
36:17This is a lot of
36:19stuff.
36:36We're back to the
36:41casino?
36:42Yeah.
36:43You sit wherever
36:44you're comfortable.
36:45Right now we are at
36:46dinner with Jessica
36:47Simpson's father,
36:48Joe Simpson, who is
36:49also her manager.
36:50I think it will be
36:51like, I'm definitely
36:52excited for the show.
36:53Absolutely.
36:54I am actually going
36:55to go and meet with
36:56Mark and the rest of
36:57the band and just make
36:58sure all logistics are
36:59taken care of.
37:00But we have to
37:00promise to do a
37:01rain check.
37:01Absolutely.
37:02So nice to meet
37:03you tonight.
37:05What time does
37:05Jessica come in?
37:0610.30?
37:079.30 in Philly,
37:08which is probably here
37:09at 11.30 in the
37:09night.
37:10I went out in the
37:10middle of dinner to
37:11arrange for Jessica's
37:13arrival.
37:13When I returned to
37:15the office, I received
37:16a frantic call from
37:17Diane.
37:19Okay, there's no
37:20luggage there at all.
37:22Diane informed us that
37:24Jessica Simpson was
37:25missing, that the
37:26driver was standing at
37:27her terminal and there
37:28was no luggage for her.
37:29There was no record of
37:31her.
37:31Okay.
37:32Um, okay, let me just
37:34call you right back.
37:35Coffee, espresso,
37:36I'll have an espresso.
37:38I like coffee.
37:39I'll have the creme
37:40brulee, too.
37:41Mommy is currently
37:42having a wonderful meal.
37:44So what he thinks about
37:45the missing rock star?
37:46Hello.
37:47Hi.
37:48I'm Marissa.
37:49Go ahead.
37:50We have a small issue.
37:52All right.
37:53Jessica is lost.
37:54Okay.
37:56Uh, the driver is there.
37:58Her bags are not there.
37:59Everybody has come and
38:00gone.
38:01She is not there.
38:02Okay.
38:02So I need for you to
38:03report to the office so
38:04that we can find her as
38:05soon as possible.
38:06Okay.
38:06It's important to maintain
38:14a certain amount of
38:15composure to project
38:16confidence and to project
38:17organization so that
38:19people can know that this
38:20guy makes us feel calm
38:21and he's got the
38:23situation under control,
38:23even if that's not the
38:24case.
38:25You know, never let him
38:26see you sweat.
38:28Let's debrief in our
38:29sweat box here.
38:31From a logistics standpoint,
38:32we are so sloppy right
38:34now.
38:34I'm sitting here making
38:35up.
38:36It's not us anymore.
38:38It's you, baby.
38:39In the real world, I
38:40would never hire Omarosa
38:41because Omarosa's job was
38:42to be in charge of those
38:43flights.
38:44I assumed that, you
38:46know, she could do that
38:47job.
38:47And so maybe that was the
38:48wrong assumption.
38:49Okay.
38:49What do you need?
38:50I mean, I really need to
38:50know what you need.
38:51I'm not going to leave
38:52Joe at the dinner table
38:53at all.
38:53Go ahead and attend to
38:54Joe.
38:54What do you want me to
38:55help you?
38:55Can he delegate it out?
38:57No, it's cool.
38:58Do your thing, brother.
38:59Okay.
39:00So, whatever.
39:01Okay.
39:02Great.
39:03Yep.
39:06I was a little baffled by
39:07Kwame's reaction.
39:08He was just like, oh, wow.
39:09It's not the fact that it's
39:11happened.
39:11It's how he handles it.
39:12He needs to be very
39:13concerned.
39:14He needs to feign concern,
39:16even if he's not.
39:17This is one of those real
39:18tests.
39:20Kwame was not hands-on.
39:22It turned out to be a huge,
39:24huge disaster.
39:26Go ahead and recite that
39:27number.
39:28Jessica's not at the airport.
39:29We started to coordinate a
39:31frantic search effort to find
39:34Jessica Simpson.
39:36I'm just checking on the status
39:38of Delta Flight 1016.
39:40Hi, Diane.
39:41Yeah.
39:42Hi.
39:42Is the driver still at the
39:43airport?
39:44Uh, yeah.
39:45Did he get her?
39:46No.
39:47Oh, my God.
39:53I've done everything I could
39:54think of.
39:55How do you lose a rock star?
40:06Stay tuned for scenes from our
40:08next episode.
40:09For more information, go to
40:13NBC.com.
40:14This is a 13-week job interview.
40:18This is not a game.
40:19This is business.
40:20This is real-life stuff.
40:22People can really relate to
40:24this because everyone at some
40:26point has been hired.
40:28Everyone at some point has
40:30been fired.
40:31Somebody's going to be working
40:32for me for a period of at least
40:35a year.
40:35And I want to make sure I pick
40:36the right person.
40:37They're all winners.
40:38They're all smart.
40:39Which one's the best?
40:41Who knows?
40:41I'm doing my best to figure it
40:43out.
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41:11
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43:48
58:28
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