- 5 months ago
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00:00This is not a holiday camp, this is a business proposition from heaven.
00:09Lord Sugar is searching for a brand new business partner.
00:13We've got Brexit, but in this process I'm the one who decides who's going to remain and who's going to leave.
00:20Competing for his cash. Millionaire moguls in the making.
00:27I'm not impressed at all. It was boring, boring, boring. There was no bloody strategy.
00:33Go, go, go!
00:34It's a prize worth fighting for.
00:37One sec, one sec, one sec.
00:38How can you say you don't know whether it was undermined when you didn't hear the comments?
00:41It is a bit of an insult.
00:42I'm not insulting anyone.
00:4318 candidates.
00:45Are you putting any input or are you just trying to stray away from actually making a decision yourself?
00:4912 tough tasks.
00:51Are we going to win this?
00:53One life-changing investment.
00:56You're fired.
00:57You're fired.
00:58You didn't follow the money.
00:59You're fired.
01:08Previously...
01:09Your task today is selling robots.
01:12The teams brought their robots to life.
01:14Hello, I'm Geoffrey.
01:16Michaela led the boys...
01:18The Simples program.
01:19Not really.
01:20The last minute name change...
01:21Simon.
01:22Simon, yeah.
01:23...caused chaos.
01:24We say his name is Geoffrey, but his family name is Simon.
01:29And their pitch...
01:30Simon, Geoffrey.
01:31This is very confusing.
01:32...was shut down.
01:33Any numbers that you would consider trialling in a store?
01:35Probably not right now.
01:36On the other team...
01:37Are you happy with that?
01:38Yes.
01:39Jade laid down the rules...
01:40My decision is the last voice, okay?
01:43...but crossed wires...
01:44I expected to have a bit of help, and if it wasn't for you...
01:46Did you need help?
01:47...caused complete overload.
01:49Just zip it or be constructive.
01:50You know what?
01:51I don't care daily.
01:52Don't talk to me like that.
01:53In the boardroom...
01:54What would we get out of sabotaging you?
01:56I don't know.
01:57Despite more arguments...
01:58People started to say that you're no challenge for me.
02:01No, no, no, we didn't.
02:03A third straight win for the girls.
02:06Shit!
02:07You seem to have pulled it off, ladies.
02:08On the losing team...
02:09This is a bloody shambles, you lot.
02:11Michaela was almost terminated.
02:14There were some fatal errors made here.
02:16But it was Elliot.
02:17Sometimes people just sit back and let everybody else fall on their sword.
02:21Who became the third casualty of the boardroom.
02:24Elliot, you're fired.
02:25Now 15 remain to fight for the chance to become Lord Sugar's business partner.
02:415.20am
02:42Hello?
02:43Good morning.
02:44Lord Sugar would like you to meet him at Olympic Way.
02:45The cars will be leaving in 20 minutes.
02:4720 minutes.
02:48We're meeting at Olympic Way.
02:49We've got 20 minutes.
02:50We need to get out.
02:51This could be potential for a Team Vitality win.
02:52It's about time.
02:53The boys, they're just not as strong individually as the women.
02:59Nothing's gonna come our way.
03:00Yeah.
03:01Look at this.
03:02The boys, they're just not as strong individually as the women.
03:03Nothing's gonna come our way.
03:04Yeah.
03:05Yeah.
03:06Yeah.
03:07Yeah.
03:08Yeah.
03:09The boys, they're just not as strong individually as the women.
03:32It's Olympic weight.
03:34It's something to do with sport. Have you got any ideas?
03:37I'd be really happy. If it's rugby, I'd love to tackle one of those boys and get him in a ruck.
03:42How much coffee have you had?
03:44Here we go, look.
03:46Wembley!
03:48Wembley Stadium, North West London.
03:52Wembley!
03:53Wembley!
03:55England's football mecca.
03:59Where soccer legends battle it out for victory.
04:02Wembley!
04:06Oh, my God!
04:09That's amazing!
04:10Wembley Stadium, North West London, North West London.
04:13That's amazing!
04:18MUSIC PLAYS
04:20Good morning.
04:34Good morning, Lord Sugar.
04:35And welcome to Wembley Stadium.
04:38Now, the football industry is worth an amazing £4 billion a year in the UK alone.
04:44And the growing part of the industry is women's football.
04:49And tomorrow, in this stadium, the women's FA Cup final will be played.
04:54For this task, I'd like you to lay on a VIP hospitality box.
04:59I've arranged for each team to meet a client, but it's going to be up to you to negotiate a price with them.
05:06But here's a word of warning.
05:07If you don't deliver a good experience, the client can demand a refund.
05:13I also want you to run a matchday stall outside the ground.
05:19It's quite simple.
05:20The team that makes the most profit will win, and in the losing team, at least one of you will be fired.
05:28Now, boys, three weeks, three losses.
05:32I've got to balance the teams up.
05:34So, choose which one of these ladies you want to join your team.
05:38Sarah.
05:38Sarah, OK, Sarah, come and join this team.
05:44OK, everything clear?
05:45Yes, sir.
05:46Well, good luck, and I'll see you in the boardroom in a couple of days' time.
05:50Off you go.
05:52Teams have two days to come up with pitch-perfect hospitality experiences,
05:58including food, drinks and entertainment for 14 guests.
06:02I don't do football events, but I do weddings.
06:06To kick off, choose a project manager.
06:08So, I'll put myself forward.
06:10OK, is there anyone else?
06:12Anyone?
06:15Siobhan, you're our PM.
06:17OK.
06:20Next, select an entertainer to audition later today.
06:25We've got a magician, a singer.
06:27Who are we going to audition?
06:28It's your choice.
06:29No, I'm just...
06:30What does everyone think?
06:31Siobhan, it's your decision.
06:33What do you want to go with?
06:36Singing, so I'm going to go singing.
06:40So, this is what we have to audition.
06:42Same choice for Team Vitality's new captain, Andrew.
06:46We've got a magician, we've got a singer.
06:48If they get the wow factor from the magician,
06:50they're not going to be asking for a refund.
06:51We can use our own resource, and then we save the money.
06:54I thought Harrison could sing some of his swing or his rat pack.
06:57And that would be our entertainment.
06:59Would you do that?
07:01No, you are good, mate.
07:02I've heard you in the shower.
07:04We've heard you sing.
07:04We audition a magician.
07:06We see if he's any good.
07:07And if he can make the money disappear, they can't have a refund.
07:10Exactly.
07:12Then what is a reasonable price for one of these boxes?
07:14We have to remember, it is the FA Cup final,
07:16but it's not the men's FA Cup final.
07:19Last year, more people came to watch women's FA Cup final
07:22than what came to watch the men's England game.
07:23Football's football.
07:24The difference with women's football versus men's football.
07:26There's still more money in men's football.
07:28I don't have a filter.
07:29I speak and my mind catches up.
07:31But ultimately, it's who I am.
07:33If you don't like it, lump it.
07:35We can't justify a too high a price.
07:36I agree with Andrew on that.
07:38Champagne on reception, high-end food.
07:41Aiming for a more Premier League experience, the girls.
07:45They don't want to have cheap stuff going on in the room.
07:48Give them a high price, make some money.
07:50Yeah, I'm happy with that.
07:51We're on the same page.
07:52Let's go, then.
07:52OK.
07:54Going to win this?
07:55Sure, of course, boss.
07:56Are we going to win this?
07:57Yes, of course.
08:01Midday, half the teams head off to meet their corporate clients.
08:07Remaining at the stadium...
08:09I'm out watering.
08:11Andrew's team sample their menu choices.
08:14So, we've got two options to show you today.
08:16We've got a nice fillet of beef, and this is your vegetarian version.
08:18Coal can and potato cake.
08:20Please tuck in and try.
08:23What's the price?
08:24£36 per head.
08:26Oh, my God.
08:28That really is stunning.
08:31Wow.
08:34Oh, my God.
08:36I'm seeing you.
08:38Are there any other options?
08:39You've also got sushi as well.
08:41Being from the north, sushi is a thing,
08:43but sushi is definitely a predominantly London fashion, almost.
08:47Yeah, we'd go for that one.
08:48I think a football fan is looking for that.
08:49We've all sided for beef.
08:50Shall we talk about the canapes?
08:51How many people would this be for?
08:53Pre-canapes, £9 per cup.
08:55So, £9 a person?
08:56Yeah.
08:57Just going on to the drinks section,
08:58we'd probably be looking at the middle range.
09:00Don't forget, though, guys, this is about profit, OK?
09:02Cheapest one is £32.
09:04OK.
09:05Now, the prices in here, are they negotiable at all?
09:07They're not, no.
09:08And you need to provide us with an order by the end of the day today.
09:11OK.
09:12Ooh, the smell!
09:14Hi.
09:15For project manager, Siobhan, a choice,
09:17budget sandwiches or upmarket halibut.
09:21I think the halibut, if we don't go higher,
09:23we might have to charge less, which means we'll make less profit.
09:26Are you going to be doing the alcohol side as well?
09:28We've got a full wine list, a beverage list here for you.
09:31Fab. Thank you so much.
09:32Cristal, take them out cheaper than you.
09:34If you need them...
09:35Actually, I think, just so we've got a bit more order,
09:37I'm going to put Bushwa in charge of numbers, OK?
09:40But you don't drink, do you?
09:42It doesn't matter, it's making numbers.
09:44Yeah. Quick question.
09:45Roughly, how many glasses can you get out of one bottle?
09:48Hmm.
09:49Siobhan plans events for a living,
09:51so why put Bushwa, who doesn't drink, in charge of ordering wines?
09:55It makes no sense.
09:56Surely Siobhan should be doing that.
09:58When you go high-end, some places do offer unlimited wine.
10:03Joanna, I'd like you to go in and just say we're really keen
10:08that we understand what they expect.
10:10On the way to negotiate a box budget with their clients,
10:14the sub-team, led by Elizabeth.
10:16We need to have an understanding of what sort of things they'd like to eat,
10:19what drinks they would like to see, how much of it.
10:22Now, if you guys are asking these questions,
10:24I can take the lead on negotiating the cost with the client
10:26because I feel it's more coherent if one person talks the figures and the money.
10:30Yes.
10:31Before meeting their clients,
10:33they need a rough idea of basic food and drink costs.
10:37Hi, Siobhan, it's Elizabeth.
10:39Hi, how you doing?
10:40What's the bottom tier, please?
10:42It was sandwiches, canapes and a bottle of wine per person.
10:46And that's £828.
10:48£828?
10:50That's not actually including entertainment.
10:52Per person?
10:53All together.
10:54They've just done the lower end.
10:56They've done the lower end sandwiches.
10:57They're so confused.
10:58You're meant to be doing the calculations.
10:59This is ridiculous.
11:01£225...
11:02£450, £225?
11:03What's the £450, please?
11:04That was the alcohol.
11:05I'm just going to jump in quickly.
11:07The main course and canapes, £180 per person.
11:10That is how much roughly it's going to cost us.
11:13Minimum.
11:14We need to think about our profit margin, so you've got to get 30%, 40% on that.
11:17We're thinking of trying...
11:18...with at least 50% to 60%.
11:19Perfect.
11:20They're going to keep the client waiting.
11:21We've got to go.
11:22Stop.
11:23I need a clear understanding of costs.
11:25You can't keep the clients waiting.
11:26Bye, bye, bye, bye, bye, bye, bye.
11:28They've gone.
11:29Are they for real?
11:30What the hell was that phone call all about?
11:32It is very difficult for me to generate a profit because I don't understand the costs.
11:37Don't worry.
11:38She knows what margin.
11:39All that information is in good hands with Elizabeth.
11:422pm.
11:45About to meet their clients, a travel deals publisher, Team Vitality also need a steer on pricing.
11:53Hello, Andrew.
11:54Hi, Sajan.
11:55How's it going?
11:56I'm good.
11:57Yeah, I'll let James run you through the main package.
11:59What we're looking at doing is giving them a glass of champagne when they come in.
12:02They get three canapes and with dinner they'll get half a bottle of wine.
12:06After dinner we'll get the entertainment in.
12:08What's the bottom number you're willing for us to go down to?
12:10I think something like 225.
12:12A person.
12:13Don't go any lower than that.
12:14All right, speak to you later.
12:15Good luck.
12:17Hi.
12:18Sajan, how are you?
12:19To achieve their project manager's figures, they'll need to agree a box price of at least
12:24four and a half grand.
12:26What's really important for us is that it's something quite luxury.
12:29Yeah.
12:30Sub-team leader Sajan heads up the pitch.
12:32Is there any specifications of alcohol you would like there?
12:36We would want the champagne reception.
12:37We don't just want a glass on arrival.
12:39We don't want to be running dry.
12:40And we also have one pregnant guest.
12:42And in terms of entertainment, what would you be looking for?
12:45I just don't want it to be awkward.
12:47Absolutely.
12:48Running the numbers, Ross.
12:51So, we're looking at around about 6,100.
12:54Yeah.
12:55Which I'm guessing is far beyond what you're expecting, judging by your facial reactions.
12:59I'm afraid it is, yes.
13:00We would need to be moving it down a lot.
13:02So, we do have some room to negotiate on that.
13:05OK.
13:06More around 4-8.
13:09We're not even entering the right foot park here.
13:12I don't want to use the word outlandish, but it is.
13:15£150 a head is what you would expect.
13:18Take that off there.
13:21That takes us to, I think, 1720?
13:24No, no, it doesn't take us anywhere near 1720.
13:27That sounds wonderful.
13:28Done.
13:29You know, deliver it all in at 2,500, then I think we can agree on that.
13:33Hello, Andrew.
13:34Hello, Sergeant.
13:35Quick one, mate.
13:36Andrew, listen.
13:37They've really, really, really knocked us down on the prize.
13:38They're only willing to pay 2,500.
13:39Seriously, it's the best that we could do.
13:40All the food has got to remain, yeah?
13:41But you need to get that champagne per glass down to £5 a glass.
13:43There's no negotiation on the alcohol price.
13:58There's absolutely no other wine options, Andrew.
14:01Not at all.
14:02There's no other wine options.
14:03They were the cheap ones.
14:04It sounds like they've over-promised and under-delivered to us.
14:07One pregnant guest, Andrew.
14:09We need some soft drinks as well.
14:11I think it's going to be tough.
14:12It's going to be tough because we're giving them too much for their money anyway, I think.
14:15Can we negotiate on the entertainment, the costs that you guys have come back with?
14:20Entertainment might not be available.
14:21Guys, we need to go.
14:22We've got to go.
14:23We need to go.
14:24Cheers.
14:25We're fucking out.
14:26That entertainment could destroy it if they mess it up.
14:28Yeah.
14:293.20pm.
14:34Meeting with a technology and marketing company.
14:37Hello.
14:38Hello.
14:39To agree a budget for their box, the girls' sub-team, led by Elizabeth.
14:44What's the most important aspect for you?
14:46An entertaining day for our clients, really.
14:48Something quite special.
14:49Mm-hm.
14:50We've got some entertainment for you, which is a singer.
14:53I think it could be a little bit uncomfortable.
14:55Do you think?
14:56A bit awkward?
14:57OK.
14:58Drinks wise?
14:59Champagne, wine, beer.
15:00I was lucky enough to be at Cheltenham a few weeks ago.
15:03The box there had its own bar.
15:05So you want all the drinks included in the price per head?
15:07Yes.
15:08Yes.
15:09That's what we've assumed.
15:10So maybe champagne, canopies, main course, and then obviously drinks all the way through.
15:15Yeah.
15:16So, would you like to know some sort of costs that are involved?
15:18Yeah, that would be great.
15:19OK.
15:20Realistically, we're going to be looking around about £350 a head.
15:22Is that the sort of cost that you're happy to go in at and pay for your clients?
15:26Not what we budgeted, really.
15:27OK.
15:28We've got a budget of somewhere between £2,000 to £2,500.
15:34OK.
15:35We would be looking at really a cold buffet.
15:37Then we're unlikely to take a box.
15:42So if we went for £2,500, would you leave it with us to give you something special?
15:45Absolutely.
15:46Yeah?
15:47Yes.
15:48We won't have a dry day, don't worry.
15:53Hello?
15:54How was it?
15:55Was it good or bad or what?
15:57Um, tough meeting.
15:59The client is giving us a budget of £2,500.
16:03For that, they would like canopies, main course, dessert, and wine, and an open bar.
16:12They just want everything in £2,500.
16:14That's like nonsense.
16:15No, I have not promised these people an open bar.
16:18What I've shaken hands on is a nice day out.
16:22And they don't want a singer.
16:24They want a singer?
16:25They want a singer.
16:26They do not.
16:27They do not want a singer.
16:28No.
16:29All right, guys.
16:30Bye.
16:31See ya.
16:32Bye.
16:33God, that was hard work.
16:37Across London,
16:40hoping to conjure up some corporate box entertainment,
16:44the boys' team.
16:45That's quality.
16:46That's quality.
16:47That's quality.
16:48That makes no sense.
16:49Oh, stop it.
16:50What?
16:52I don't get that.
16:53It's weird.
16:54Ah.
16:55Super.
16:56Right.
16:57Super.
16:58So, if we were looking to book you in for a half-an-hour slot...
17:01Yeah.
17:02...what would that sort of roughly cost us?
17:03Probably talking about £7.50, Mark.
17:05We had in mind when we come in here around about a £400 figure.
17:10The only room I've got is 50 quid.
17:13You know, that's it.
17:14Thanks very much.
17:15Appreciate it.
17:16Thank you very much.
17:17700 is too expensive.
17:19Harrison, what do you think?
17:21Well...
17:22Come on.
17:23Honestly, mate.
17:24It's got it worth it.
17:25Do it for the team.
17:26Oh, I'll do what I can.
17:27Yeah, yeah.
17:28I'll try.
17:30Yes!
17:31We got ourselves an entertainer!
17:33I think I sang in the shower to myself, and now I'm singing at Wembley...
17:38And now I'm singing at Wembley Stadium at the FA Cup final, so, yeah, it's a bit odd.
17:45Oh, God.
17:47Now, well done, mate.
17:48Seriously.
17:49Well done, mate.
17:50Cheers, have you seen.
17:51You saved the day.
17:54Think about it, this is £2,500.
17:56With deadline fast approaching, Siobhan's biggest decision of the day.
18:01Are you going to give these people every single thing?
18:03I don't know.
18:04How much food and drink to order for their 14 guests?
18:0821, I think.
18:09Yep.
18:10How much is that for?
18:11How many glasses?
18:12Eight glasses of wine each.
18:13Yeah.
18:14Seems a lot.
18:15I don't know what you...
18:16I mean, I can't be the only one having input here.
18:17Yes.
18:18Your PM.
18:19Ordering too much risks their profit.
18:22Ordering too little could lead to refunds.
18:25Siobhan, I think we need to go down on wine, honestly.
18:28How are you?
18:29We just want to put in our order, if possible.
18:31Yeah.
18:32We want to go for 14 canapes, 14 to the main course,
18:34three Prosecco, seven Sauvignon Blanc, the seven Chardonnay,
18:38four Malbec and three Merlot.
18:40In regards to the champagne,
18:42if we just give them slightly under what a full glass is,
18:45three bottles should do, right?
18:47Cutting corners on their order, the boys.
18:50Fire away.
18:51Can we have six bottles of red and a bottle of white?
18:54Any canapes or no canapes?
18:56Why don't we not get as many canapes?
18:58Can we get canapes for seven?
19:00Is that possible?
19:01Yeah.
19:02Gents, thanks ever so much for your time.
19:04Take care.
19:05Bye.
19:06Guys, at the end of the day,
19:07there's still a profit to be made in this.
19:09We just need to make sure we don't fudge up.
19:13Thank you so much.
19:14Bye.
19:15Bye.
19:16I think we've ordered 20 bottles of wine,
19:18which is about eight glasses each.
19:20To me, that sounds like a lot.
19:22I have stipulated, let's go down with the quantity,
19:25but I guess the people who drink know.
19:29Food and booze tackled.
19:32Tomorrow, the cup final.
19:398am.
19:42From our point of view, we had a cracking day yesterday.
19:46Vitality Captain Andrew reveals his bargain basement strategy.
19:51Our total spend at the moment is £1,326.
19:54How is it so low?
19:56What did you get the entertainment for?
19:58Right, guys, entertainment.
19:59It was £700.
20:01So what we did, we decided to not get the magician.
20:05But Harrison has kindly said he will sing.
20:08So I think we need to give him a round.
20:11I've heard him in shower.
20:13Good.
20:14FA Cup final.
20:15Corporate event.
20:16If he gets it wrong...
20:17No, no, no, don't.
20:18You have faith, man.
20:19I think you'd be brilliant.
20:24Downstairs...
20:25So how did it go yesterday?
20:27It really did drive a hard bargain.
20:29The top budget that they had available was £2,500.
20:32To boost profits,
20:34each team also has a stand selling snacks
20:37to fans arriving at Wembley.
20:39I've got a suggestion about the store.
20:41I think the prices need to be as high as you can get,
20:43and I think we can really make back our money that way.
20:45I know that I'm a good saleswoman,
20:46so if we do need me to move on to that team...
20:48Then why didn't you put yourself forward to be on this team?
20:50Because I also think that I'm good at work in a room.
20:53We should keep the teams as they are.
20:55Do you want to swap?
20:56What do you think?
20:57It's up to you.
20:58If you can spare Jade,
20:59it would maximise profit on this task.
21:02I'm going to send Jade over to the sub-team to sell...
21:06..and it's going to be Bushra, Anissa and myself in the box.
21:09Good.
21:10OK.
21:11So, in the hospitality box, I'd like James,
21:14I'd like Harrison, I'd like myself.
21:16Also making a last-minute substitution, Andrew.
21:19And I do apologise, Charles, but I'd like Sarah.
21:22Andrew, can I just say it?
21:23Serve as a real strong sales rep.
21:25We need to try and get as many sales
21:27so we can win or lose on this.
21:28I think Sarah suits the corporate side.
21:30I do as well.
21:31I think you're the only one in this room
21:33I'd give that responsibility to,
21:34because you keep yourself really well,
21:36and you've got a relationship built up with them.
21:38Yeah.
21:39OK?
21:40That's not taking anything away from anyone else, right?
21:43Right, I mean, it is a bit of an insult, actually, mate,
21:45to be fair.
21:46It is a bit of an insult.
21:47Like, oh, you're the only one...
21:48Why is it?
21:49I put every single...
21:50Because we've all come here,
21:51if it's all your business, you're like,
21:52oh, yeah, I think you're the only one who's capable of it.
21:53You've got a relationship with them.
21:54I was sat here to be with them as well.
21:55I'm not insulting anyone.
21:56Take that comment personally.
21:57OK?
21:58I was offended.
21:59Yeah, I think he could have worded it better.
22:01But he is just a buy-sell.
22:02So, Team Vitality, we need to get out there.
22:05We need to smash this event.
22:1010am.
22:11All head for Wembley Stadium.
22:17Right, guys, brilliant this morning.
22:19We've got Jade on our team, top sales.
22:21I think we could really do with her.
22:22I don't think it's fair for you acting as if only one person
22:26is going to be the saviour of the sales
22:28because none of you guys have actually really seen me properly.
22:31I would like everybody to have the opportunity
22:33to shine with their sales.
22:34And, Joanna, if you're at all insecure about anything...
22:37I'm not insecure about anything.
22:39Right, that was the wrong choice of word potentially then.
22:41It was. It was.
22:42Team split.
22:55Two hours till their corporate guests arrive.
22:59OK, ladies, so this is your box.
23:01Lovely.
23:02So the wine is here.
23:03Having gone big on booze...
23:05The white wine's in the fridge.
23:06Oh, lovely.
23:08Right, let's get going.
23:10For the girls, planning a VIP welcome speech...
23:13I'll write a bit and then maybe have a look and see what you think.
23:16Bushra learns football facts.
23:18Siobhan?
23:19This is so boring.
23:20I could think of them falling asleep.
23:21I know, but you have to spice it up and put your own touch onto it, mate.
23:25I'm Bushra and I'll be one of your box hostesses today.
23:28We've got a lovely menu.
23:29God, this smells so good.
23:31Siobhan?
23:32What? Sorry.
23:33Yeah?
23:34What? Sorry.
23:35Did you get that?
23:36I didn't hear what you said, Si.
23:39As Wembley gears up for the crowds...
23:41Morning.
23:42Andrew.
23:44In the kitchens, Andrew's team hope to treat their guests like Premier League stars...
23:50So do people tend to do the canapes pretty soon after everyone's arrived?
23:53Yeah.
23:54..on a five-a-side budget.
23:56Has everybody got three each? Is that the idea?
23:58No.
23:59We've ordered seven portions.
24:01But you've got 14 people?
24:03Yeah.
24:04Are you going to cut them in half?
24:05Well, I think it would just be whoever picks them up first.
24:08We ordered nibbles.
24:09We've got nibbles as well.
24:10Yeah.
24:11We've got a lot here for £4.80, didn't we?
24:15Hello, hello. Is that loud enough?
24:18And now the end is near.
24:24The corporate clients will be in this box for nearly six hours.
24:28And they've got one bottle of white wine, six bottles of red wine, three bottles of champagne.
24:32That's not going to last six hours. Not even close.
24:35I did it my way.
24:38That's too quiet, isn't it?
24:42Out on the concourse...
24:44This is so much fun.
24:45The sub-teams get acquainted with their snack stalls.
24:49I'm going to find myself in this.
24:52I'm serious, right?
24:54With 35,000 fans expected...
24:56I think £4 is probably a reasonable price.
24:59Andrew's sub-team leader Sargent has a pricing plan.
25:02For two, it's going to be £7.
25:04Yeah. Cool. Let's do this.
25:06Popcorn!
25:08Four pounds for your popcorn!
25:10Madam, popcorn?
25:11Oh, man.
25:12Guys, some popcorn!
25:13Okay, let's get you up for a bit.
25:15Get some more energy in.
25:16I can't, because all this will burn.
25:18Shall we try to do Charles?
25:20Want to try some popcorn?
25:21I just don't trust Charles.
25:22I'm genuinely worried that he's not going to do it right.
25:24I'll give you a look.
25:25Go on, try it, try it.
25:26Sorry, right? Let me do that.
25:27If I go out there selling and he messes this up, then we're just going to have nothing.
25:30Oh, shut it up.
25:32Who would like some candy floss today?
25:35Okay.
25:36Cooking up cotton candy.
25:38The girls' sub-team led by Elizabeth.
25:41Sarah-Jane, don't eat the food in front of people.
25:44Right, guys, drag some people in, see whether they're happy to spend £4.
25:48Do them a deal, two for seven.
25:50Okay.
25:51Hi there, are you looking to get some candy floss?
25:53Hello, would you like any candy floss?
25:55Would you like to take some cotton candy in with you today?
25:57Yes!
25:58Okay, two bags for £7.
26:00Thank you very much.
26:01That's two for £7.
26:02Two for £7?
26:03Guys, as soon as people are here, two for seven, they're just like, do I look like a mug?
26:09They literally look at me like that.
26:10I think people have been doing it for two for seven pounds.
26:12Some people have been buying it.
26:13Right, do you want to come here and have a go and see if I can get some sold, okay?
26:16Sarah-Jane, can you please stop eating the product?
26:19Elizabeth, don't start.
26:20Don't start.
26:21So you want two bags, did you say?
26:23Who would like some candy floss?
26:26Stop eating the product.
26:29Yes, two.
26:31Okay.
26:32£7 then, please.
26:33Have a great day.
26:34Enjoy the match.
26:35I'm finding that people are quite happy with £4.
26:37So if you can get on a mate, we can get some sold.
26:39That's what we're doing.
26:40Brilliant.
26:41Come on, you know what, sir.
26:42Oh, thank you.
26:43Yum, yum, yum, yum, yum.
26:44You want something, you know you do.
26:45Okay.
26:46Shushed once.
26:492pm.
26:51VIPs on their way.
26:53Do you think that should be by the door for the champagne as they come in or not?
26:56Yeah.
26:57If you know, do you know starters goes from outside to inside?
27:00There's no starters.
27:01Welcome to Wendley.
27:02Hello.
27:03Nice to meet you, James.
27:04Lovely to meet you.
27:05Kick-off for both teams.
27:06I'll take your coat.
27:07Brilliant.
27:08Hi.
27:09Welcome.
27:10Thank you all.
27:11Very nice to meet you.
27:13Hi, guys.
27:14Can I convince you to have a baked Parmesan custard?
27:16With the girls quick to get out their canapes...
27:19Thank you very much.
27:21It's quite nice.
27:22It is quite nice.
27:23Yeah.
27:24..down the corridor...
27:25That's the last of it there.
27:27..Andrew's team, already running low on booze...
27:30We've got no more champagne really left.
27:32No problem, I'll have a look after this.
27:34..find it's not just fizz that's missing.
27:37What's that?
27:38Water.
27:39Lemon water.
27:40Yeah.
27:41One of the guests who's pregnant obviously didn't want to drink any alcohol,
27:44and all she got was a champagne glass full of tap water,
27:48and they should be deeply embarrassed.
27:50I'm ever so sorry.
27:51It was a balls-up on my behalf from Fade.
27:53So what would you like for...
27:54Danny, I've got one in my handbag, so I'll sort it out for you.
27:58Andrew's client takes matters into her own hands.
28:05Popcorn!
28:06Come on!
28:07Come on!
28:08Outside, Andrew's sub-team...
28:10Four pounds for one.
28:11Come on!
28:12...struggling to pop a profit.
28:14People seem to be almost laughing at our pricing.
28:16It's more important to shift it all than to get big margins.
28:19How about two at five?
28:22Two at five then, please.
28:23It's a deal.
28:24Two for six.
28:25Lovely.
28:26Well done.
28:27We'll take that all day.
28:29They started the day with a clear pricing policy,
28:32but within minutes, they were all selling it whatever they could get for their product.
28:36Eleven people for three pounds.
28:37That's a deal.
28:38It's totally unprofessional.
28:40What's 11 times three?
28:43Start with these eight, Charles.
28:44I'm going to sell.
28:46Have a little try.
28:47I've made this myself.
28:48Just treat yourself.
28:49It's alpha.
28:50Come and get kids some.
28:51You're going to a big game.
28:54Charles, is it burning?
28:55Yeah.
28:57Just leave it out.
28:58No problem, no problem.
28:59Cheers.
29:00Don't be getting in the way.
29:02Do you see where I'm not being selling?
29:03That's freshly made!
29:04I've left for two minutes to Charles Barker.
29:06Come on!
29:07That's why I've not been able to front leave.
29:08These boys don't know what they're doing.
29:12Along the concourse...
29:15...star striker Jade is keeping Joanna and Sarah Jane on the subs bench.
29:21Why is it that it's like imperative that if Jade isn't out there,
29:24then we won't sell anything?
29:25Yeah.
29:26I know.
29:27Just ridiculous.
29:28Let's get you a nice fresh bag.
29:30Thank you very much.
29:31I've got to say that Jade is absolutely amazing.
29:34She's got energy.
29:35She's got enthusiasm.
29:36She's an absolute sales machine, that girl.
29:39Are you girls alright?
29:41No, we'd actually like an opportunity to sell, to be honest.
29:44Yeah.
29:45What do you want me to do?
29:46Stay out here.
29:47Stay out here.
29:48Hi sir, can I interest you in some candy floss?
29:52We can all be the best salesperson if we don't help in the back as well.
29:56Thank you so much.
29:58Good luck.
30:01FA Cup kick-off approaching.
30:04Is this the bar?
30:06Inside the stadium, Andrew's squad are out of their box.
30:10White one bottle of champagne.
30:11Don't buy two bottles of champagne yet.
30:13Already having to restock their booze.
30:15Look, everyone's waiting for us.
30:17Yay!
30:19Sorry guys.
30:20In Siobhan's box...
30:23Just don't know.
30:24Where do we stand?
30:25..time to bring on Bushra and her football facts.
30:31I don't want to say excuse me.
30:33Ladies and gentlemen, I'm sorry to disturb you.
30:35OK.
30:38Good afternoon, everybody.
30:41So...
30:44So, in 1948, the Olympic Games were held here at Wembley Stadium.
30:50But I don't know if any of you know Geoff Hurst.
30:54In 1966, when England beat West Germany with a hat-trick.
31:00Yeah?
31:01Yeah.
31:03We're here to make you feel comfortable.
31:05If you need anything, then please do let us know.
31:07And thank you so much.
31:10I found Bushra's facts on Wembley interesting, you know.
31:13I don't know if one of us was actually listening, really.
31:15They just wanted one, I think.
31:17OK.
31:18Show me, show me the way out here.
31:19We've got a Chardonnay, silver in the block, a Merlot and a Melbourne.
31:27Down the hall...
31:29Any soft drinks?
31:30Because I'm driving.
31:31You know why? You should have a look now.
31:33I need to just keep note of all the prices.
31:35Yet another trip to the bar for vitality.
31:38Can we get two bottles of that, please?
31:40One, six, seven, eighty.
31:42The bill is starting to mount up.
31:45There you go, Joey. We'll start doing the food now.
31:49It's actually very tasty, you know. Here you go.
31:52Cheers, everyone.
31:53With her guests already fed and watered,
31:56you know.
31:57I think everyone's looking happy, which is good, no?
31:58It's a cold cannon potato cake.
32:11No, cold cannon. Cold cannon.
32:13Cold cannon.
32:14Dinner also done for Andrew's team.
32:17We've got a singer coming, very familiar-looking face.
32:20Harrison!
32:23Time for Harrison to take the field.
32:27Number two.
32:28And now the end is near.
32:35And so I face the final curtain.
32:41More, much more than this.
32:46I did it.
32:49I read.
32:57It took balls to do that, and they were singing along,
33:02so hopefully it saved us £700.
33:04Technically, that song was worth £700.
33:09Who would like some cotton candy today?
33:12Come on, two quid.
33:13Do you want some popcorn?
33:14Ten minutes left, guys.
33:15Last chance for sub-teams...
33:17How many bags do you want?
33:18..to pull-in profit.
33:20One.
33:21One bag only?
33:22Actually, they're two.
33:23Two bags.
33:24There's three in a bag.
33:25And that's £4.
33:27Match starts in five minutes.
33:28Let's absolutely hammer it.
33:29Could I have four popcorn, please, Michaela?
33:32They're four.
33:33Excellent.
33:34I basically just sold 15.
33:38We need to come and sell the last couple of minutes.
33:40All right.
33:41I get two minutes to shine.
33:43Two minutes to be the centre of attention.
33:45There you go.
33:46Brilliant.
33:47Thanks very much.
33:48Thank you very much.
33:49Come on, a pound I'll give you one.
33:50Yes.
33:51Come on.
33:52Enjoy the match.
34:00All right.
34:01Time's up, guys.
34:02Guys, thank you so much for keeping that production.
34:04That was, like, helpful.
34:06Yeah.
34:08Take the tag off that one.
34:09It was priceless.
34:10We'd sold, sold, sold.
34:11Stop the tin full of money.
34:12You can't ask for more than that.
34:17Match is started, guys.
34:18Match is started.
34:19Please make your way out and enjoy the game.
34:28We have smashed it.
34:30And thank you so much for your hard work.
34:31Yes.
34:32Come on.
34:33Right, let's go and get a beer.
34:34Come on.
34:37You know what?
34:38We fight along the way, but that's us working together as a team.
34:41Yeah.
34:42Yeah.
34:43Go!
34:44Tonight, profits processed.
34:46Tomorrow, who will get a red card from Lord Sugar?
34:50You can go to the boardroom now.
34:51You can go to the boardroom now.
35:05You can go to the boardroom now.
35:06You can go to the boardroom now.
35:07Goa!
35:08Goa!
35:09Goa!
35:10Goa.
35:11Goa!
35:12Goa.
35:13Goa.
35:14Good morning.
35:29Good morning, Richard.
35:35Well, a very interesting task, the Women's FA Cup final.
35:42The task, as you know, was split into two sections.
35:45One was the corporate hospitality box
35:48and the other was the outside stall.
35:51So, starting with graphene,
35:55Siobhan, you were the project manager, is that right?
35:58Yes, I'm sure.
35:58And the reason was because of the experience that you have
36:01in arranging weddings in Dubai and places like that.
36:04Yeah, it kind of has the same concept, really.
36:05Absolutely, absolutely. All right.
36:07Tell me about your meeting with the caterers.
36:09There was two choices.
36:11There were sandwiches or there was a meal.
36:13So, we fed back to the other team what was available,
36:17prices of alcohol.
36:18Well, this is the point.
36:20Logically, the other team having to negotiate,
36:23I think they would need to be armed
36:25with what your costs are going to be, right?
36:28And according to Claude, this turned out a bit of chaos.
36:31Is that right?
36:32It was somewhat unclear as to what the pricing was.
36:34So, you didn't know what your price was?
36:36So, you went in blind then?
36:37I was very concerned that I was going into the meeting blind.
36:39That's not true. We did actually confirm.
36:41I mean, I put Bushra on numbers.
36:43Bushra?
36:43Was you taking note of all these numbers?
36:45Yeah, I was. I mean, it was hard because we were all kind of talking over each other.
36:49What I managed to do was achieve the client's top budget of £2,500.
36:52I told them that they would have the canapes, the main...
36:57No, I mean, I think that you've pretty well offered them everything.
37:00Unfortunately, the people in the meeting with me,
37:03they were virtually agreeing to free bar, champagne...
37:07Sounds very good. I'd like to have been there with this dude, actually.
37:10Did we actually say that?
37:11They were taking notes of that and nodding to the client,
37:13oh, yes, oh, yes, oh, yes.
37:15Anyway, anyway, let's keep going.
37:17Yeah, and then on day two, I think we had a little flip of personnel, right?
37:22Yeah.
37:22Elizabeth, you was joined by Jade...
37:25Yes. ..for the store, right?
37:28Now, at 2pm, your clients arrive,
37:31and Bushra, you start giving them a history of Wembley Stadium, right?
37:36Yeah, I don't know much about the stadium itself, but...
37:39No, I heard about that, yeah.
37:40It's like, there's a stadium, and it's called Wembley,
37:44and they play football here, and that's it, really.
37:48Anyway, you served your courses.
37:51Basically, the food side of things went OK.
37:53There was also wine being served.
37:55Yeah, we were looking after them on that side as well.
37:56You ordered 21 bottles of wine.
37:59But there's nothing worse than actually not having enough, so...
38:02Right. ..you know...
38:03OK, so who manned the candy floss store?
38:06It was myself, Jade, Sarah-Jane and Joanna.
38:09So, what prices were you charging?
38:11£4 or two for seven.
38:12I sent Joanna and Sarah-Jane out to start selling initially as well.
38:16The feedback was that they couldn't obtain £4 for it, and...
38:19Well, Sarah-Jane, you keep shaking your head.
38:20Yeah, because that's just a total fabrication.
38:23What we...we agreed...
38:24Yeah, Joanna did come back and say,
38:26oh, I can't sell it at £4, we need to cut the price,
38:28at which point I said, well, let me try.
38:30From what I can understand, you were making it...
38:33It was me the majority of the time.
38:34Right. There was an issue of the price point.
38:36You said you couldn't get £4 for them,
38:38and you went out and started to sell?
38:39No, actually, I just gave the feedback.
38:41You said, come back and let us know what people were testing the water.
38:44Yeah. So I gave you the feedback of what was happening.
38:46Your feedback was that you couldn't sell it at £4?
38:48Did I say to you, Elizabeth, I can't sell this at £4?
38:50You said, we can't sell this product at £4, let's drop it.
38:53Look at the book. I got it.
38:54I got it. I got it.
38:55I'm sorry, Sarah.
38:56I don't understand why it's so complicated, really.
38:58Because sometimes, Elizabeth, you will blatantly say a lie,
39:02and that's why I get frustrated.
39:03With respect, that's an insult to my integrity,
39:05and I do not appreciate that.
39:07I feel like I have to defend myself.
39:08I feel like you're saying incorrect information.
39:10You're finished?
39:11Yeah.
39:14Good team leader?
39:15I think at first there was a little bit of struggle,
39:18but then I think that's the same with anybody when they're starting out.
39:20Good cooperation?
39:22Yeah, they were. Everyone was good, yeah.
39:23All right.
39:24OK, over to you lot now.
39:26Andrew, the project manager.
39:28I heard from Karen here that you don't rate women's football.
39:32Is that right?
39:33I thought this might come up.
39:34Well, I think I was quite respectful around this.
39:37I mean, the women have been pretty good over the last three weeks.
39:39They've kicked your arse, haven't they?
39:40That's for sure, right?
39:42Yes.
39:43Who went and saw the catering people?
39:46Corporate team, myself, James, Harrison and Charles.
39:50I heard you certainly digested what was going on,
39:52because I think you ate the whole bloody lot, didn't you?
39:54The food was...
39:55It was like you hadn't eaten for a week.
39:57Yeah. It felt like we hadn't eaten for a week.
40:00Now, Sarah, you joined the team.
40:02Is that right?
40:03Yes. Yes, all true.
40:04I think when you got in there,
40:05you felt like you'd been lifted out of a war zone.
40:08You was quite happy.
40:10Yeah, I was happy.
40:10I heard you did the pitch to the corporate company.
40:13Yeah, the four of us split the pitch up a little bit.
40:15We all had a section of it.
40:17What we wanted to do with that pitch
40:18was really understand what the client really wanted from the event.
40:21And Ross, he went in there, first of all,
40:23and said to the lady, 6,100.
40:25She then started laughing, right?
40:28Yeah?
40:29Then you said, OK, how about 4,000-odd pounds?
40:32So, basically, my thinking was...
40:33And then she was still giggling then, yeah?
40:35Yeah, it was a very difficult negotiation.
40:37You've alerted out something like 1,700 pounds,
40:39to which the lady said,
40:41Done!
40:42Like that.
40:42And I think Michaela got in there and rescued it at that point.
40:45It was embarrassing, because we'd gone in so high
40:47to reduce so quickly,
40:48and we had to turn them around.
40:50So, we were working on the back foot.
40:52Anyway, let's cut to the chase here.
40:53How much did you get?
40:542,500.
40:55Hmm.
40:56What about entertainment?
40:58We opted to audition the magician.
41:00How much did he want in the end?
41:01700.
41:02He would not budge.
41:02And he would not budge.
41:03So, what did you end up agreeing to do?
41:05So, I heard Harrison singing in the shower,
41:08and he has the voice of an angel, so...
41:11Really?
41:12I'm not sure about the angel.
41:14I heard from Karen that you tried to do a rendition
41:17of Frank Sinatra.
41:18Unfortunately, you did do it your way, yeah?
41:22Not Frank Sinatra.
41:23You sounded more like Frank Lampard, actually.
41:26So, tell me about that day.
41:28We had champagne reception, so...
41:31It was the shortest champagne reception in history, though.
41:33It was quite short, yeah.
41:34Jenny Paul?
41:35You bought three bottles of champagne.
41:36They knocked that back in about two minutes flat, didn't they?
41:38They did, yeah.
41:39And you had a pregnant lady there that couldn't...
41:41You had no soft drinks.
41:42One of the hosts pulled out a drink out of person.
41:45And what...
41:46That must have been pretty embarrassing.
41:48It was, it was.
41:49And then there was the canapes.
41:51You ordered seven canapes.
41:53The canapes...
41:53There's 14 people.
41:54Yeah, I actually think that was a good shower.
41:57Not exactly luxury.
41:58Yeah.
41:58On the profit side of things, tell me about the popcorn.
42:02So, Michaela made the popcorn.
42:04Charles, myself...
42:05You've got a sore throat today.
42:06No, I'm sold.
42:07No, I'm just...
42:07I like to hear a bit from you.
42:09I'm just shang.
42:10Yeah, I made the popcorn.
42:12It used to be sold at.
42:13How much did you sell it for?
42:14We sold one for £4, two for £7.
42:17That's what you planned.
42:17That's what we planned.
42:18Well, after about three seconds, it was anyone could sell it for any price.
42:22No, I...
42:23From the first hour, we found it really difficult to get people to come to the stall.
42:27We wanted to get rid of as much popcorns as we could, so we did go to lower prices.
42:31Um, how was your team leader here?
42:33They did well.
42:34They did well, yeah.
42:35Yeah?
42:35Well, now, the proof of the pudding, of course, is going to be in the eating, so let's just
42:40see how we got on here with the money.
42:43So, I'm going to break it up into two sections, the stall and the corporate box.
42:50So, um, Claude, perhaps you'd let me know how much profit was made from the candy floss team.
42:57Uh, the candy floss team, uh, yielded a profit of £352.80, right?
43:03OK.
43:04And Karen, the profit from the popcorn team?
43:07Significantly less.
43:09£222.50.
43:11Right.
43:12Perhaps you'd let me know how much profit from the hospitality box and any penalties.
43:17Your profit was £993.20.
43:22Um, your client did not ask for a refund.
43:26The total profit, therefore, was £1,215.70.
43:31Right.
43:32Claude?
43:33Well, the hospitality team, no refunds.
43:36And they made profit of £631.56.
43:40Yielding a total profit of £984.36.
43:48£984.00.
43:49Right.
43:50Well, that's your first win, chaps.
43:53Your first win.
43:54Mm.
43:57For your treat, I'm sending you off to the Oval Cricket Ground.
44:01Oh, yes!
44:02Now, here you'll be stepping up to bat alongside the world-famous cricketer, Kevin Peterson.
44:07So, well done, and off you go.
44:11Thank you, Ochoge.
44:12Thanks, Karen.
44:12Thanks, Claude.
44:13Good luck, guys.
44:14Brilliant.
44:16I love that.
44:18That, dude.
44:19Well, ladies, your first loss, go off, talk amongst yourselves.
44:36You'll come back here later and we'll discuss it in greater detail, OK?
44:39Yes, I'll show them.
44:40Surrey County's London Cricket Ground, the Oval.
44:55Former England Test Captain Kevin Peterson.
44:58Do you know the rules?
44:59They're like six overs in a game.
45:01Six balls in an over?
45:03Yeah, go back to what person?
45:04Let's go.
45:05Let's get this done.
45:05So, everyone's feeling great.
45:07Oh, he's Kevin Peterson's bat.
45:09The whole team are buzzing about this win.
45:11I think it's...
45:12We're on the up now.
45:13We're going like this.
45:14What?
45:15Sarah is Lady Luck.
45:17She brought the winning touch to our team.
45:19She's obviously come here, teamed the boys as well.
45:21Look at the bat and not his arse.
45:22Come on.
45:23It's very different being on the boys' team.
45:25They're really high energy.
45:26They're really determined.
45:28And they actually are quite focused when they need to be.
45:30You are Frank Sinatra.
45:33Hands in, let's go.
45:34Cheers, let's go.
45:35One, two, three, go!
45:37All right, let's go for beer.
45:38Yes.
45:47I said we need to manage expectations.
45:50And you did not do that, Joanna.
45:52You're the negotiator, so...
45:53Why were you talking to these people about an open bar?
45:56No, it wasn't.
45:56When it came to the negotiation, two and a half grand,
45:58shake your hand, bye.
45:59I think that I'm being pushed under a London bus here.
46:02I think I'm being made to blame through personal reasons,
46:05not business reasons.
46:06You knew in that meeting what the plans were.
46:08No, because you've said...
46:08You've already said the conversation.
46:09No, I would like to finish my point because you are interrupting.
46:12Don't roll your eyes when I'm speaking.
46:13I'll do what I want.
46:14Obviously, Elizabeth held court,
46:16constantly putting the blame on other people,
46:18and she's basically disruptive and not a very nice person to work with.
46:21Potentially what we could have done
46:22has brought half the amount of alcohol we did, maybe.
46:24Yeah, but you all agreed with me.
46:25I didn't make that decision on my own.
46:26Don't come back now.
46:27I stand by the decisions on my side, yeah.
46:29If I'm fired, I won't be happy
46:31because I think I did a brilliant job, to be honest.
46:34Literally might have thought you've got the best deal,
46:36but you have promised them everything.
46:38£2,500 is the best deal available.
46:41Yes, Lord Sugar.
46:50Could you send the candidates in, please?
46:52Yes, Lord Sugar.
46:54You can go to the boardroom now.
46:55Well, ladies, standing back and talking to Claude,
47:13I see that the thing all went wrong on that fatal phone call,
47:18which was chaos.
47:19Elizabeth, you were quoted as saying,
47:21I have no idea what this call was about.
47:24Yes.
47:24I was given no understanding of what the costs were, Lord Sugar,
47:28not to my satisfaction.
47:29When we rang, they were working out the costs
47:31when they was on the phone.
47:32As far as we were concerned, you were clear.
47:34You were very, very clear.
47:35Actually, if I could just kindly add on that phone call as well,
47:38we did say a 50% to 60% profit margin,
47:41which you agreed.
47:42No, that information did not come through.
47:42That phone call happened.
47:44No, no, no, no, no.
47:46Are you saying it's Elizabeth dealing with all this?
47:49No, I did not.
47:49Not these two at all.
47:50Well, I think it's a contribution of all three, honestly, Lord Sugar,
47:53because we did stipulate that to them.
47:54I can't hear any contribution there at all from them, actually.
47:57You'd better speak up.
47:59Elizabeth said she would do the negotiation.
48:01I think the negotiation is where you say,
48:04OK, based on the budget that you want,
48:06this is what we can offer you.
48:07I charged Joanna and Sarah-Jane to chat to the clients
48:10and get an understanding of what they would like,
48:13and I felt that it was getting very much out of control at one point
48:16because they just seemed to be jotting down champagne, open bar.
48:20Who offered an open bar?
48:22They asked for an open bar, and they were nodding,
48:24taking notes on it, and they were giving the client
48:25the understanding that they were going to get these two.
48:28So it was our job to basically go through exactly what they wanted,
48:31what kind of food, what kind of drink, what kind of entertainment.
48:33But not what kind of budget.
48:35No. So we didn't discuss that until the end.
48:38No. How it went was you pretty well offered them everything
48:41without saying, can we start off by what actually is your budget?
48:45Because then that would have given you a steer
48:46as to what you could offer them.
48:48So, Siobhan, you run events.
48:51You end up getting two and a half grand.
48:53At that point, someone has to go and cut their cloth accordingly.
48:57Yeah, but they also said that they have really high expectations
48:59to be involved in the negotiation.
49:01The boys had a similar situation, but they used their brain.
49:04They said, well, we're going to have to get a bit stingy here.
49:07To be honest, for me, it's more about making the client happy.
49:09They offered a hell of a lot, and I had to give them to provide.
49:11This is about making me happy.
49:12I know.
49:13You know?
49:14All right, Bushra, I think they charged you with the numbers.
49:17When you went off ordering the stuff, why didn't you cut it down?
49:21Why didn't someone cut it?
49:21I did.
49:21I said, we need to cut this in half.
49:25You said that though, while I was actually on the call,
49:26actually calling through, though.
49:27It seems to me, according to Claude, you don't know where you are
49:31half the time, Siobhan.
49:32Should I do this?
49:33Should I do that?
49:34Hmm.
49:35Anyway, I want to talk about the stall now.
49:38Yes, Lord Sugar.
49:38Seems to be some altercation between you two and Jade.
49:43Why was there arguments there?
49:45I think Joanna took a little bit of issue with Jade coming on the team.
49:48No, I didn't.
49:49I think the friction could.
49:49That's the truth.
49:50Because in the car, we said that we were all going to sell.
49:53But as soon as we got there, Elizabeth said she wanted Jade out there
49:56and wanted me to make it.
49:56Jade was a good call.
49:58Definitely, yeah.
49:58Sold quite a lot of stuff.
50:00Yeah, so I said, why don't we all rotate and all chicken?
50:02So, you know, obviously, someone has to make it.
50:03Sarah-Jane made it.
50:04What did you do?
50:05I also made with Sarah-Jane, and I did sell.
50:08Joanna would not go out into the crowd and sell.
50:10We could have sold another 100 bags of candy.
50:12Elizabeth, I was dying to sell.
50:14We need a bit of honesty in this boardroom.
50:16I mean, I'm getting conflicting stories here.
50:19Siobhan, which two people are you bringing back into this boardroom?
50:23I'm going to have to bring Elizabeth.
50:25She put us in a position that we didn't really need to be in,
50:28and by what Elizabeth says, it's going to have to be Joanna.
50:33Can I respond to that, Lord Sugar?
50:35Well, you will do when you come back in here.
50:37Yes, Lord Sugar.
50:39The rest of you are still arguing.
50:41I can't understand that.
50:42Go back to the house.
50:46I'm going to consult further with Claude and with Karen.
51:01Step outside, and I'll call you back in shortly.
51:04At least one of you is going to be fired.
51:06Yes, Lord Sugar.
51:06Well, what a mess.
51:16I mean, it's just madness.
51:17They're just all arguing and shouting.
51:19Siobhan is supposed to be in this business.
51:21I can't believe that if she is profitable,
51:23that she does it like they did.
51:25What she was committed to doing was giving client satisfaction,
51:28and I think the clients were very happy.
51:30Um, Elizabeth, she seems as if she was a sergeant in the army, you know?
51:35She's, like, blinking.
51:36I don't know whether to believe her or not,
51:38because they violently disagree, but what was she saying?
51:40I mean, I like Elizabeth.
51:41What you see is what you get.
51:43If there's a task to be done, she's in there,
51:45pitching, doing anything that's required.
51:46And Joanna there doesn't agree with anything.
51:49Given the opportunity, it is possible that she'll come out of her shell
51:52and do something constructive.
51:53OK.
51:54We'll call them back in, then.
51:55Yes, Lord Sugar.
52:00Can you send the three of them in, please?
52:01Yes, Lord Sugar.
52:03Lord Sugar will see you now.
52:18Siobhan, what I can't get over is that you should have known how to do this,
52:23like clockwork.
52:24Find out how much they want to pay, find out how much it's going to cost.
52:28We take one away from the other.
52:30We come in with a profit.
52:31You know, we did make a profit, if not as much as we should have.
52:34And most of the time, I have my mind on the fact that, you know,
52:38if you give them a couple of drinks to relax them,
52:40then their expectations might not be so high.
52:42Well, you didn't make enough money.
52:44Yeah.
52:44Um, and I would have thought you would have just walked this, really.
52:47Um, Elizabeth, you lot were talking to the client as if you had Abramovich's American Express card.
52:54Spend, spend, spend.
52:56We'll do whatever you want.
52:58I was trying to rein it back in, Lord Sugar.
53:00I did feel that, um, the two other ladies in the meeting with me didn't really have a concept or a grasp...
53:05No, Elizabeth.
53:06...of what we had to sell.
53:07We were very clear about what our roles were.
53:10You were sub-team leader and you said, I'll cover the negotiation.
53:13And you were very, very quick to shake on that.
53:16There wasn't even any negotiation.
53:17And that's what happened.
53:18What am I supposed to do, Elizabeth, after you've already shook on something?
53:21Unfortunately, you were letting the client lead you.
53:24And, unfortunately, you put me into a corner.
53:27Oh, really?
53:28Yes, you did.
53:29If that's the case, then, Elizabeth...
53:29And if you are not aware of that, you have no place in this process.
53:33There's so many bloody arguments.
53:34When I said a box at Wembley, I don't mean it was actually going to be fist-fighting.
53:38It's ridiculous.
53:39Elizabeth, you say that you're very good figuring out privacy points, figuring out profits.
53:47Yes, Lord.
53:47Well, you know, talk about bury yourself on this particular task.
53:52You exercised none of that, did you?
53:54I was provided with no detail.
53:55I went into a meeting blind.
53:57Hang on.
53:57Bushra made it very, very clear what was included.
53:59She did not.
54:00And when Bushra knew that the project manager was spending too much money,
54:03it was her responsibility to tell the project manager to stop.
54:06Hang on.
54:07You should have...
54:07You didn't before her, Elizabeth.
54:08Let me finish.
54:09So, for example, I'm actually saying...
54:11No, no, no, no, no, no, no, no, no, no, no, no, no, no.
54:13Ladies, please show respect to one another.
54:16To say that you're not responsible for anything is a joke,
54:19because you did do the negotiation.
54:20Elizabeth, we did what you told us to do.
54:23Have you ever been in that sort of meeting before?
54:23And if we'd have done anything different, you would have said we were disruptive.
54:27Please, please, please, please.
54:27You failed in that negotiation, and it wasn't a negotiation.
54:30You shook hands very quickly, and you buckled and over-promised.
54:32I think you just need to accept certain things you did wrong.
54:35Whoa, whoa, whoa, whoa.
54:36Ladies, I'm not going to listen to any more of this.
54:38I think we've flogged this to death now.
54:40I'm going to summarise how I see this situation at the moment.
54:45Siobhan, there were fundamental errors made that an events manager would not make.
54:53Having said that, Elizabeth,
54:55I can't believe that you just put the phone down and you said,
55:00I've got no clue what that conversation was about.
55:04You should have got back on and said,
55:05Look, I need some costs.
55:06I need some understanding.
55:09And as far as you're concerned, Joanna,
55:10you are very, very argumentative.
55:13I haven't seen you compliment anybody on doing anything.
55:16Everybody else, I don't want to hear any more from you.
55:19Everybody's wrong.
55:20That one's not telling the truth.
55:22Well, that one here's not telling the truth.
55:24You're a difficult person.
55:26But, Elizabeth, you know,
55:29I do feel that the failure of this task
55:31was down to the promises made to the client.
55:35And on that basis, Elizabeth...
55:37Lord, sugar my ass, babe.
55:38On that basis, Elizabeth,
55:41you know, you've made life very difficult for me.
55:45Having said all that,
55:47Siobhan, not having a strategy
55:49when this is your area of expertise,
55:54overordering is really a crime as far as I'm concerned.
55:59And on that basis, Siobhan,
56:00I regret to say that you're fired.
56:04Thank you, John.
56:08I'm thinking to myself,
56:20do I need this aggravation?
56:23I don't need this aggravation.
56:26In fact, Joanna,
56:28you keep blaming everybody.
56:30You're going to be the project manager of the next task,
56:33like it or not, OK?
56:34That's right.
56:35All right, back to the house, the pair of them.
56:37Thank you, Lord, sugar.
56:38Thank you, Joanna.
56:46Come on.
56:47OK.
56:47All right.
56:55The two girls fought a better battle than me.
56:58It's about making money,
56:59but client satisfaction is key, so...
57:01I am who I am.
57:03For me, getting a thank you from my client
57:05means more to me than money sometimes.
57:07Vitality.
57:10Well done.
57:11Yes!
57:13From what they said in boardroom,
57:14you do reckon I'll come back?
57:15Hopefully, Joanna.
57:17If Joanna can come back and start acting professional,
57:20then I'm more than happy to draw a line and draw it.
57:22Well done, ladies, so well done.
57:28I'm like...
57:28What was it like, then?
57:30A few things were said in the boardroom by you, Elizabeth,
57:33that I found were lies.
57:35I don't...
57:36I mean, things do come out.
57:38I do not lie.
57:38Well, you did.
57:40Yes, honestly, you keep this fighting going,
57:42because the more you fight, the more we go in.
57:43Now, 14 candidates remain.
57:49Lord Sugar's search for his next business partner continues.
57:56Next time, Lord Sugar's birthday.
57:59I want you to acquire items which mark my life and career.
58:03Go, go, go!
58:04There's fun,
58:05games...
58:07Don't act like a child, seriously.
58:08I'm not being a child, but you'll be acting at one.
58:11...and fireworks.
58:12No-one knows where we're going or what we're doing.
58:13We're all running out of suggestions.
58:15Please feel free to tell us.
58:16But in the boardroom...
58:18A Japanese tourist, just off a plane,
58:20would have worked his way round London better than you lot.
58:22The party's over.
58:24A complete and utter farce.
58:26You're fired.
58:30Honest subtitles are a great way of watching
58:32The Apprentice on BBC iPlayer,
58:34they don't hold back.
58:36And I'm sure Siobhan won't either.
58:38You can hear what she really thinks
58:39of getting fired over on BBC Two now.
58:42Go online for blood, sweat and tears.
58:45It's all in a day's work
58:46for BBC Three's team of junior doctors.
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