00:00Do you use apps to pay when parking your car? You could be spending more. Drivers using
00:06parking apps can pay substantially more than the advertised tariff, with extra fees reaching
00:1140% in some examples. A Guardian investigation found service charges of 10 to 30 pence,
00:18sometimes revealed only during the payment process. In Chester, a 20 pence fee added
00:23to a 50 pence parking charge increased the total by 40%. The fees vary between councils
00:29and providers, and some councils make apps the only payment option. Parking companies say their
00:35charges are shown before payment is confirmed. The Department for Transport says drivers should
00:41be able to clearly see what they will pay.