Is it OK for car parks to be 'pay on app' only?

We asked: "Is it OK for car parks to be 'pay on app' only?"

Transcript

00:00Do you think it's acceptable for car parks to only take payment on apps?

00:05I'm not too keen on that idea actually. I quite like to put the cash in. I'm not very good with the apps. I always get it wrong.

00:12Do you use them yourself?

00:14I have done. I've got one or two on my phone but generally they go wrong so we end up not bothering or we find one that takes cash.

00:24Do you think it's acceptable for car parks to only take payment on apps?

00:28No. I wish they would do parking meters because that is a lot easier. People have got change, not everybody's got a smartphone.

00:35So I think it's a very new generational thing but for a lot of old people that might not be very handy with the phone,

00:42maybe just going back to old payment systems is a lot easier than it is currently.

00:48Do you think it's acceptable for car parks to only take payment on apps?

00:53No, because most people don't know how to do it with an app. I didn't know how to have my daughter doing it.

00:59It's for a few people. We don't usually have to ask our kids to do it for us.

01:03You have to download an app, then you have to pay. It's easier to just get some coins out for it.

01:08Yeah, it is. That's what we say.

01:11Do you think it's acceptable for car parks to only take payment on apps?

01:15No, absolutely not. Why not?

01:19I can use apps but not everybody can. You often don't get a signal. Cash should be available.

01:26Yeah, definitely there should be other options. I mean, I'm a right technophobe, honestly.

01:32So I'd probably struggle. I know it's supposed to be easy but like you say, we go out to Peak District quite a bit and there's often no signal.

01:41So then you're stuck and you don't want to come back and get a ticket because it's not your fault you're not being able to pay.

01:47So yeah, I think there should be other options. Definitely.

01:50Cash? Definitely cash?

01:51Yeah.

01:52Or card as a minimum?

01:53Yeah.