- 4 weeks ago
With the phones ringing off the hook, Chuck's ex lends a hand; Shonna faces the emotional challenge of helping two women dress their dead mother for a viewing.
(Season 1, Episode 9)
(Season 1, Episode 9)
Category
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TVTranscript
00:00Hi, Mom.
00:09Hi.
00:10My mom's here today to help.
00:11How are you, Bernardo Mortuary?
00:13As long as Chuck and Sue don't interact together, everything's fine.
00:17We're still very good friends when we're not fighting.
00:20As of last week, my mom said she was never going to speak to him again.
00:24Hello.
00:25Get out of here.
00:26My ex-wife's favorite line is, you're still a mean bastard.
00:30Have a great day.
00:32We'll cover next week.
00:34Bye.
00:36Big time.
00:37Bye.
00:38We'll talk Samuel.
00:39Bye.
00:40Bye.
00:41Bye.
00:42Bye.
00:43Bye.
00:44Bye.
00:46Bye.
01:00How are you, Bernardo Mortuary?
01:04How are you, Bernardo Mortuary?
01:06How are you, Bernardo Mortuary?
01:08John, did we take a first cut?
01:10Oh, I haven't. Missy, chill.
01:12It just happens that this is a cyclical business
01:14and there are times of the year when it gets very, very busy.
01:17Shana, do you think Mom should come out and help answer phones?
01:19Yes. Phones are ringing off the hook.
01:21How are you, Bernardo Mortuary? My name is David Moravy. How can I help you?
01:24My mom's very professional.
01:26She was in the corporate world my whole life.
01:29We really need her help and assistance today.
01:32And it's really fun working with her.
01:34My mom tends to keep the girls in line, myself included.
01:39They're probably a little more calm when she's here.
01:41They probably won't carpet as much as Chuck.
01:46We need you to go pick up another body at Palomar,
01:49and then you gotta race back and get back here to get a death certificate
01:51signed at a doctor's house here in Poway.
02:02Hi, Mom.
02:03Hi.
02:04How are you doing?
02:05Good.
02:06Basically, we need help answering the phones.
02:09Just say Poway Bernardo Mortuary.
02:11I love to work with my family.
02:13In different times that I visited here, I thought, God, what a fun place to work.
02:17Thanks, Mom.
02:18Okay.
02:19Actually, I offer to help because I can sense immediately if they're stressed or something's wrong.
02:26Make copies.
02:27Let me show you real quick because I'm going to have you do this when I do this.
02:30And it seems like there should be more people here.
02:34Emily, there's two 11.30 appointments.
02:36Oh.
02:37To 11.30.
02:38Okay.
02:39She spazzes.
02:40My sisters were kind of arguing up there a few minutes ago.
02:43Hopefully, my mom went up there and put the kibosh on it.
02:45Hey, Melissa.
02:46I can take care of it if you just give it to me once.
02:49Stop.
02:50I don't know what you're talking about.
02:51Oh, Melissa.
02:52Sue's not an arguer.
02:53She's not a fighter.
02:54She wouldn't put up with any of this crap for two minutes.
02:57I just told Emily, unless it's urgent or Rick needs us, that they need to hold our calls.
03:02Poway Bernardo Mortuary.
03:04Let me check and see if she can come to the phone.
03:05Is it on hold?
03:06Yeah.
03:07Okay.
03:08Personal phone calls for Shauna.
03:09Absolutely not today.
03:10Not today.
03:11It's stressful here.
03:12You wouldn't ordinarily think of a mortuary being stressful in the office, but whoa.
03:25I'm under the pressure.
03:26I feel under the gun because I want to get it all done.
03:30Do you have to file for a vehicle?
03:32It should be up there.
03:35Oh.
03:36I'm about to meet with Erin Christensen.
03:39She's the family of Rhea Cole.
03:41Her mother had passed away and we're going to help them with their arrangements.
03:45Well, we decided to go ahead with the viewing.
03:50Okay.
03:51So we will perform the viewing?
03:52Uh-huh.
03:53Okay.
03:54We thought it would be nice to have the family members be able to come and spend a little
03:57bit of extra time together.
03:59Some people really, really need to see.
04:02They do.
04:03Uh-huh.
04:04I'm sorry for asking this, but have you brought the clothing in yet?
04:06No.
04:07Okay.
04:08We will need clothing.
04:09Remember, we were going to do that.
04:10Oh, that's right.
04:11That's right.
04:12Let me catch Shauna while she's here.
04:14I haven't had the chance to discuss this with her yet.
04:17Okay.
04:18They want to come in and dress their family member.
04:21She's Mormon, so she wants to assist, so that's not a problem.
04:25Shauna?
04:26No.
04:27Yeah.
04:28Rhea Cole?
04:29Yeah?
04:30Family wants to dress her.
04:31She's a fellow of 12, okay?
04:33Well, she wants to speak with you.
04:35Okay, fine.
04:36Come in at one.
04:37Okay.
04:39In the Mormon religion, it is the family's custom to come in and dress your loved one
04:47in special burial clothing.
04:50Aaron?
04:51Is it possible that you and your sister come in at one o'clock today to do the dressing
04:56and then she will assist you?
04:57Yes, we can visit with her then about makeup and hair.
05:00Right, exactly, and she'll be right there to do that for you.
05:03Okay, Aaron, we'll see you at one o'clock today then.
05:05Okay, thanks so much.
05:06You're welcome.
05:07He invited me to breakfast.
05:08I come out and he is in a almost physical confrontation with a guy in a truck next to me and Matthew
05:19and all that good stuff.
05:20As long as Chuck and Sue don't interact together, everything's fine.
05:24My dad feeds on driving my mom crazy and it makes me personally very angry.
05:30You know, he just has that thing that sometimes he tries to embarrass me or belittle me or whatever,
05:36and that's, you know, that's from a long time ago.
05:39If I could ever change anything about my parents, it would be that they never got married.
05:43It was like putting fire and ice together.
05:46Or dynamite and fire is a better description, I guess.
05:49They did the proverbial stay together for the children act.
05:53I've been divorced from their dad for, I think, since 1989.
05:58That's why the relationship is a thousand times better than it was when they were married.
06:03We're still very good friends when we're not fighting.
06:07As of last week, my mom said she was never going to speak to him again.
06:18Okay, I gotta take this stuff up.
06:20Nobody really knows what Chuck's going to say or do.
06:23I'm always on guard.
06:24Hi.
06:25How are you doing?
06:26Is that right?
06:27You look nice.
06:28Oh, thank you.
06:29You look like you used to when you used to go to work.
06:30Dad, stop.
06:31What?
06:32I'm just talking to her.
06:33Can I do that or not?
06:34Ask Shawna.
06:35I don't even know.
06:36You know what, Emily?
06:37Bye.
06:38Bye.
06:39Bye.
06:40Talk to you later.
06:41Bye.
06:42Bye.
06:43Bye.
06:44Bye.
06:45Bye.
06:46Bye.
06:47Bye.
06:48Bye.
06:49Tuck didn't know that mom was going to be here today.
06:54I don't have a problem seeing him.
06:56It's just that I'm glad Emily told him to shut up.
07:00Because he probably would have said something sarcastic.
07:03Trying to be funny though.
07:05Go to Palma, right?
07:07All right.
07:08Walk her in.
07:09Okay.
07:10Okay, what did I do?
07:12What did I say?
07:13Well, you know, I said, you look nice and pretty.
07:16And this dad, you know, what?
07:19You know what I mean?
07:20I had no, it's like I'm going to say something mean or something.
07:24No.
07:25He knows better that he better not even go there.
07:28Because then he's going to have to deal with me.
07:31If I'm wrong, everybody's on my ass.
07:33If I'm right, they're still on my ass.
07:35So, you know, I don't know when I'm right or when I'm wrong half the time.
07:40When I first met Chuck, what attracted me to him was that he was just a nice guy.
07:46I've seen pictures of my dad when he was 22 and it was something to look at.
07:51I met him in a restaurant like one or two in the morning, something like that.
07:55Of course, having to go for the bad boys, which sounds sexy until you got to marry him.
08:02But he's a good man. He's a good man in his own way.
08:05My ex-wife's favorite line is,
08:07You haven't changed a thing. You're still a mean bastard.
08:11You know?
08:13As someone says, he's a good man, but he's not my man.
08:22This family has requested that they come in and dress their mom.
08:28If my own mother were to pass away, I don't know that I would be able to dress her.
08:38I just, I don't know if I could do it or not.
08:45Hi, how are you?
08:47You always have such a pretty smile on your face.
08:49Oh, thank you.
08:50And you guys are ready to go ahead and you did not need Shauna's assistance, correct?
08:54Or you might?
08:55Well, we were just going to talk to her about this.
08:57Oh, and here you are.
08:59We'll just be putting her clothing on.
09:01We just felt like it was something we wanted to do for our mom.
09:04The last kind of little service we could give her.
09:07Okay.
09:09Pleased to meet you.
09:10I just thought, you know, sometimes the ladies will ask for my help,
09:14and most of the time they don't want it.
09:16So, whatever you need, you know.
09:19That would be great. We'd love to have you available.
09:21We're, you know, not used to doing this either.
09:24Would it be easier for you if I lifted her?
09:30It might be, because you know what you're doing.
09:33Mm-hmm.
09:34Okay.
09:35Yeah, yeah, that.
09:36I want to gently just pull her towards me, and then you do your side.
09:41Okay.
09:42And...
09:43Let's see.
09:44Okay.
09:45Um, now, should we do this?
09:48I mean, have you place it on?
09:49And again, do you want my assistance with that?
09:51I think we'll be fine now that we've got...
09:52Okay.
09:53Okay.
09:54Well, you take as much time as you need.
09:55And then when you're ready to go, then I will take your mom back into my care.
10:00Okay?
10:01You're welcome.
10:02You're very welcome.
10:03Okay.
10:04So, I think we'll go ahead now and get the clothing out and get ready to see Mom.
10:09The expression to give your children roots and wings, and Mother did that better than most,
10:23is a sad thing, but it sure makes you realize how important it is to give your kids good memories.
10:30I want to see if my daughter Shana will join me in a cup of coffee.
10:38I'm sure she won't because she's probably sweeping or something.
10:44Oh, Shana, how do you feel, honey?
10:46Terrible.
10:47Terrible.
10:48You feel terrible.
10:49You don't want to...
10:50You look terrible.
10:51No, you don't.
10:52I really shouldn't even be sitting here right now because I have so much to do.
10:55Shana, take...
10:56But I haven't taken a lunch break in three days, so you know what?
10:59You know you're sick?
11:00I mean, come on, give it up.
11:01You're not going to be good to anybody.
11:03It's stressful up there, honey.
11:05Yes, it is.
11:06Oh, my God.
11:07Just so you know, we had a one-time view a few minutes ago in the chapel.
11:11I believe that's concluded or is concluding as we speak.
11:15I think it's just that Eastern work ethic, because I used to be the same way,
11:20but I could never do what she does.
11:23She's a hard worker.
11:25She's held them rest.
11:27She's just a superstar in my eyes.
11:305210...
11:31She has to write on the garbage can.
11:33I mean, she's that busy.
11:36It's amazing.
11:39Okay, I think I should go see if Emily needs me.
11:44I just wanted to see if there's anything I could get you or anything you need.
11:51Do you have some soft lipstick color?
11:53I do.
11:54We really don't want a lot of color, because she had a very pale coloring.
11:58Did she? Okay.
11:59And for the last few years has worn virtually no makeup anyway.
12:02Sure.
12:03So for the grandchildren, that's the way they remember her.
12:06If anything, I would just, maybe any area, if there's even a little blemish, I may just touch up a little bit.
12:13But I try to stay as natural as I can.
12:17So, I think that we're set.
12:20I wish more people would do it, because it's just something really nice to do for your family member.
12:28Sit down.
12:30Okay.
12:31Let me get my specs.
12:33Well, I feel bad, because she really doesn't know how to do all this stuff.
12:36So, I wish I had more time to help her, but I just don't want her to get nervous.
12:40Honey, I haven't typed on the typewriter.
12:43Mother, even if you have to go boom, boom, boom, just do it.
12:46Okay?
12:47I mean, like...
12:49Can I play with it for a minute?
12:51You can play with it.
12:52You can do whatever it is you need to do.
12:54Okay, what am I typing?
12:55You're typing obituaries.
12:57This is going to be your crutch.
12:59Boom, boom, boom, boom, boom, boom, boom.
13:01The big question is, can your mother type?
13:04Type.
13:05All right, let me just play with this little sucker here.
13:08Now, don't forget to answer the phone, too, by the way.
13:11Oh!
13:12No, no, no, no.
13:13Okay.
13:14When I prepare someone that is a mother, I do think about my mother and just, you know,
13:23hope that her health can maintain.
13:28I'm just going to do just a teeny, teeny, teeny bit of makeup.
13:31I don't even really think she needs that much at all.
13:37Do I have to type?
13:38Come on.
13:39Come on.
13:40Yes.
13:41How do I do that?
13:42Honest to God.
13:43Mom, why is it difficult?
13:44I don't know.
13:45I don't know.
13:46I just, like, don't want to type.
13:49But I will.
13:50I will.
13:51I just...
13:52Honey, I haven't used to type right in years.
13:54It's just like dogging or riding a bike.
13:56I know.
13:57There's so much activity, you know?
13:59There's so much to do.
14:00And mom doesn't like, you know, to be in pressures.
14:04Just do what you can until I get back because...
14:07Okay.
14:08Okay.
14:09Okay, great.
14:10All right.
14:11Well, let me check with Emily.
14:12See if everything's okay.
14:13Hi.
14:14What's up?
14:15Same old, same old.
14:16What are you doing?
14:17Are you wearing a facade?
14:18Hello.
14:19Get out of here.
14:20What?
14:21Get rid of the fluid for me right away.
14:22Okay.
14:23All right.
14:24Because I don't have any.
14:25And then I need you to check the bathrooms.
14:26We've got a visitation here in two hours.
14:27Okay.
14:28Oh, yeah.
14:29All right.
14:30Okay.
14:31All right.
14:32All right.
14:33All right.
14:34All right.
14:35All right.
14:36All right.
14:37All right.
14:38All right.
14:40All right.
14:41All right.
14:42All right.
14:43All right.
14:44All right.
14:45All right.
14:46All right.
14:47I'll just make sure things are picked up around the vacuum.
14:48Check the chapel and make sure the bathroom is okay, but the fluid is priority.
14:50I always have to defend my mother and protect my mother because Chuck's a bully.
14:54I'm sorry I can't be more useful in the office, but I don't have a clue what's going
15:02on here.
15:03That's too fricking stressful, man.
15:06Mom has had enough.
15:08She said it just makes her heart race just being in the office here.
15:13You know what? That office part sucks.
15:16No way. No.
15:17And I tried to explain that to her when I first started.
15:20And she didn't really understand. I guess now she does.
15:24It's over. No more.
15:27This is a stressful-ass business,
15:31and if I had to be here working, I would be in the back room on the table.
15:38Erin, I have a question for you.
15:47Are you having any family speakers this evening?
15:51Maybe one or two friends of the family.
15:54So it's going to be very small and simple this evening.
15:57Of course.
15:59Okay, I'll leave you. Thank you.
16:03Going to my mom's house since we all worked today
16:07just to see what's happening.
16:09I guess I should say goodbye to Missy.
16:11She probably doesn't even know I'm here.
16:17Never leave here empty-handed. God forbid.
16:20Melissa may join us after she finishes the visitation with the Cole family.
16:24Those ladies were so brave to dress their own mother.
16:29My mom, Sue, and I were not close growing up.
16:34I was kind of a rebel with my mom.
16:37That's the chuck in me.
16:39I was pretty disrespectful to my mother.
16:42I kind of ignored her.
16:44I feel guilty because I don't tell my mom I love her as much as I should.
16:49And I'm a very demonstrative person.
16:52I tell my daughters, I love you.
16:54I love you a thousand times a day.
16:56I kiss them, I hug them.
16:57And for some reason, I don't tell my mom I love her that much.
17:01Shawna's a very mentally busy person, so I don't think she's as focused on the here and now.
17:10And when she interacts with my mom, I think it's just kind of...
17:15I can't explain their relationship.
17:20My mom just pretty much means the world to me.
17:27And it's really hard for me to think about losing my mom.
17:36Again, Father, we are so grateful for having known this woman.
17:41We ask you to watch over all those members of our family to reassure us that all will be well.
17:47André.
17:48Hi.
17:49You bring gifts.
17:50What's that too?
17:51That's wine.
17:52What's happening?
17:53Hi, honey.
17:54I'm always so happy when my daughters come over to see me.
18:08Look at that.
18:09See, I like how she does it there.
18:10I love it.
18:11What was it, 30 bucks?
18:1217.
18:13There's so many families that don't have close relationships like I do.
18:20And I am just like totally privileged.
18:23Here's to your kids.
18:25This is my most favorite picture of Dad and I.
18:32Let me see.
18:33It looks great at you and it looks good at Dad too.
18:35He's just, he's 30 pounds heavier than he is now.
18:38Mama!
18:39He was built!
18:40You guys.
18:41Anyway.
18:42That's Emily and that's my mom.
18:44I mean, spitting image.
18:45That's why Emily and my mom are so close.
18:48Mom and I really are alike.
18:49Mom and I are alike in a way that Emily and Missy cannot.
18:54Right.
18:55Like our, our wit and our humor and our perspective.
18:59You know, we all have everything.
19:00I have more of mom's humor.
19:01And then look at that.
19:02Look at that.
19:03Kevin there.
19:04Those were a good time.
19:05That was also a good time.
19:06Awesome time.
19:07God, I hope these are good.
19:09These are mom's famous Swedish meatballs.
19:13I still have friends from Oakland that ask me for my mom's meatballs.
19:18Good job, girl.
19:19Hey, you little fatty.
19:21This is for my dad.
19:24He, um, just got home, so Shauna's gonna take him up a play.
19:28I can't really explain the fact that my parents lived in the same building.
19:34It's really the most bizarre thing you've ever heard.
19:37But for some reason it works.
19:40There's something sharp.
19:42Hi.
19:43You haven't done your dishes, huh?
19:47Hi, kitty.
19:48How's the food, dad?
19:49It's great.
19:50I gotta admit, I miss mom's cooking.
19:51Mmm.
19:52I'm gonna go say hi to dad real fast.
19:53We'll be back.
19:54You're going to leave me, but...
19:55No, we're not leaving you.
19:57How come I've never seen this?
19:58You're kidding.
19:59Jesus, dad.
20:00Here's mom and I together.
20:01Mom looked good, dad.
20:02She looked terrific.
20:03She always did.
20:04Looked awesome.
20:05That's when you threw me out of the house.
20:06Remember?
20:07That's right.
20:08How could I forget?
20:09Knock, knock.
20:10Pam?
20:11Oh, hi, baby.
20:12Oh.
20:13You haven't seen any of these in a while.
20:14Oh, yeah.
20:15Look at that.
20:16I fell asleep and they put beer cans around me that they all drink.
20:17Yeah.
20:18I'm very lucky.
20:19Lucky man, I'll tell you.
20:20Have a family like I have.
20:21How about this?
20:22Emily in a sombrero.
20:23That was for Halloween when I was 12.
20:24Come on, you're going to get me a break.
20:27And Melissa.
20:28She's a little junkie.
20:29I'm just a little junkie.
20:31And she's just like, oh, man.
20:32She's like, oh, I'm so bad.
20:33Come on, girl.
20:34I'm so bad.
20:35I'm so bad.
20:36I'm so bad.
20:37I'm so bad.
20:38I'm so bad.
20:39I'm so bad.
20:40I'm so bad.
20:41I'm so bad.
20:42I'm so bad.
20:43I'm so bad.
20:44I'm so bad.
20:45You're so bad.
20:46I'm so bad.
20:47She's a little junky then.
20:49Should we go back up?
20:51You guys don't want to see no more pictures?
20:53I might have to see you guys.
20:55My daughters keep me very young, keep me on my toes.
21:00I am so happy to be eating mom's meatballs.
21:02I haven't had her meatballs in so long.
21:04It's a big job being their mom, but I love every minute of it.
21:08Hey, what's up on it?
21:11I feel very blessed.
21:13I always have the comfort of knowing that they're always there for me.
21:20And I'm always there for them.
21:23Shawna, I love her.
21:25I love you.
21:26That's all there is in life.
21:28Mother, I love you.
21:30I love you too, honey.
21:43I love you too, honey.
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