00:00I recently asked an employer that had a payroll of about $10 million what he thought was the
00:06discretionary effort of his average employee. He pondered that question for a moment, said
00:11probably 60%. I think our average employee gives about 60% of an all-out effort on average every
00:17day. That meant he was paying $10 million a year in salaries, but was only getting $6 million worth
00:24of labor done for that. It was a $4 million a year profit leak. Then I asked him, if someone was
00:30embezzling $4 million a year, how long would you wait to fix it? Well, he said he'd handle it right
00:35away. Then I asked him what he's waiting for. His answer, he didn't know how, and he didn't have the
00:39tools.
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