00:00Hello, welcome to MyHeritage. My name is Elad. Who am I speaking with?
00:03Hello, my name's Tim and I'm just wondering if you can help me.
00:08That's no problem. Do you have your account ID?
00:11No, um, no. Okay, no problem at all. Um, do you have an email address?
00:16Are you using MyHeritage at the moment? No, I'm just trying
00:20to find my dad. My real dad. Okay, that's no problem.
00:24Um, you're just going to need to make a MyHeritage account.
00:28Unfortunately, we may not be able to do that, but what we would
00:32require you to do is purchase a DNA kit. What do you do with the DNA kit?
00:37Order it online and it will come to your house and you'd be able
00:40to swab the inside of your mouth and you will send it back to us in the lab.
00:44We can find you some matches. Very scientific. It's actually
00:48not too complicated at all. Is that what you do with the Jeremy Kyle show?
00:52Not too sure. I've never seen the Jeremy Kyle show. You'll never
00:56get to see it now because it's finished.
00:58Oh God, okay. I'm sorry, I guess.
01:01It's okay. So, if I get
01:02DNA? Yeah, a DNA kit.
01:05I can't even spell that.
01:07You'll be able to
01:09help me find my real dad?
01:10So, unfortunately, I can't guarantee that we
01:12will find your dad.
01:15You just need to take the DNA kit and hopefully you may be able to find some matches that will
01:20link in with your family members.
01:23Okay. So, will I be able to test to see if my mum's my real mum?
01:27Um, you would be able to if your mum also takes a DNA test.
01:32We can see if you share similar DNA.
01:34The only reason why I'm asking is because I'm ginger and my mum's not ginger.
01:39But, she's dead fat and I'm not. So, I just want to see if she's my real mum.
01:45Okay. I don't think that would have anything to do with your DNA results.
01:48But if you would like to take a DNA test and they will be able to match your DNA.
01:52And my uncle Barry. Cause he says that he's my real dad. But he's not. He's not even my real
01:57uncle.
01:58He just comes around to see my mum.
02:00Of course, yeah, of course. Your uncle Barry could take a DNA test as well.
02:04Wow. This is proper like Jeremy Kyle this.
02:07As I said, I haven't seen that change. So, I'm actually not too sure what you are referring to.
02:11I'm gonna get a DNA test. I'm gonna see if I can find my dad.
02:16You're gonna order that online and then you'll have it delivered to your house.
02:20Amazing.
02:20I'm nearly getting to find my real dad now. Thank you so much.
02:25Just to confirm that I don't know if that will officially find the results you're looking for.
02:29And hopefully it may assist you in some way.
02:32I'm getting that little bit closer to finding him though aren't I?
02:36Hopefully if he does have any matches online.
02:39Yes. Thank you so much.
02:41Okay. Have a lovely day.
02:43And you.
02:43Is there anything else you can help you with?
02:44No thank you.
02:45Okay. Thank you so much. Have a lovely day.
02:47Love you. Bye.
02:49Love you.
02:51Don't love me.
02:52Legacy tree genealogies.
02:54Hi. I'm just wondering if you can help me.
02:57I will do my best.
02:58You know like it's Father's Day soon.
03:01Uh huh.
03:02I'm trying to find my real dad.
03:04Right.
03:04I don't want to buy my Uncle Barry a card. I want to get my real dad a card.
03:09Okay.
03:10Can you help me find him?
03:12We can indeed. Can I be asking how old you are?
03:15I'm three nearly six. And I've not seen my dad forever.
03:19Nearly six. And have you spoken to your mother about this?
03:22I spoke to my mum and she said don't know where he is you go and find him.
03:26So I've been to the shop and I've been to the park and he's not there.
03:31Okay.
03:32So can you find him for me?
03:34We can yes but I'm not sure she's going to have the funds for it without your mother.
03:38It will cost. The price of that is £3,650.
03:43Me dad will give you the money I'm sure when we find him.
03:47Right.
03:48Okay.
03:48I don't think that's going to work because you would need to pay for it beforehand.
03:51I suggest you speak to your mother about it and ask her to give us a call.
03:55My mum's not got that much money.
03:57I can pay in Haribo.
04:00Alright.
04:01Thank you for your call.
04:02Are you not helping me?
04:03I can't unfortunately if you can't afford it.
04:05Thanks for your call.
04:06Bye bye.
04:07Oh.
04:07Please help me.
04:09My dad will give her the money.
04:11But you stupid cow not helping.
04:13I was so close.
04:18Can you tell me?
04:18I can't wait to take it.
04:18earbuds open up.
04:19Don't you have the money?
04:19I can't even if you want anyone else to press them up.
04:19But you don't like someone else.
04:20Who can return it?
04:20People say they have cards off to them.
04:20Well if you're wrong.
