00:00incredible service is about creating a real connection with your guests making them feel
00:06special giving them certainty in a very uncertain world to do that you have to really know them
00:14what they want often before they do whether that's a family break a romantic weekend away
00:21or just a quick nine holes before lunch
00:25at avio we really know your guests too even before they step inside your property
00:32we know them when they are online deciding where they'd like to stay your fabulous hotel or the less
00:38fabulous one down the road we know them when they are choosing whether to book through your website
00:43or an online travel agency at avio we know them because we have 20 years of innovation behind us
00:51we've powered 3 billion pounds in transactions and created alora the world's first ai powered hotel
00:59booking engine we know them because we've analyzed what 400 million other guests have done but of
01:07course no guest is 400 million others they are one on a busy trip or two on their honeymoon or
01:14a family
01:15of four exploring their ancestral roots for the very first time at avio we guarantee their digital
01:21experience of your brand is highly personalized so that more of your website visitors make a booking
01:29and if they are tempted by your spa we offer them an unmissable deal or if they fancy a more
01:35luxurious
01:36suite we just persuade them to book it and will very quickly dismiss any thoughts of them cancelling
01:43by incentivizing them at just the right moment with an amazing upgrade or a fabulous bottle of wine
01:51at avio we know how best to reach them while they are searching on google and how to build your
01:58website
01:58to maximize direct revenue that's why our customers increase direct bookings by an average of 25
02:07percent and cancellation rates with our booking engine are just a fraction of those through an online
02:14travel agent we are a technology company but for us your guests aren't a statistic they are real people
02:22and you'll be dealing with real people at avio too who really know hotels and they'll come to know
02:28your hotel too the way you do as a unique experience and whether you use our ai powered booking engine
02:37digital marketing expertise website development team or all three of them together will ensure you really
02:44know your guests and that they fall in love with your hotel long before they come to stay
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