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THE APPRENTICE
  • 7 weeks ago

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00:00:00Time of economic uncertainty.
00:00:03Bold players can win big.
00:00:07Now one man stands ready to invest.
00:00:14Fighting it out for his funding.
00:00:1718 ambitious entrepreneurs.
00:00:21Verdi Mazzaro is in the house.
00:00:23DJ, host, MC.
00:00:24The other candidates are just extras on my journey to the top.
00:00:27I literally have competitiveness in my blood.
00:00:30I will go any length I have to go to win this process.
00:00:34I didn't come here to play games. I didn't come here to make friends.
00:00:37You don't grow a multi-million pound business by being a pushover.
00:00:42On offer, a quarter million pound investment.
00:00:46My business is going to be making 10 million within the first five years.
00:00:49And to be honest, I don't need Lord Sugar. Lord Sugar needs me.
00:00:53I'm a doctor. I've got extremely high IQ. I've got extremely high bench press.
00:00:58And to top it off, I'm quite good on the eye.
00:01:00To win, they face the fight of their lives.
00:01:03I don't think there's ever been a candidate like me.
00:01:07I am going to change the world and create a legacy that reverberates through time.
00:01:12My warning to the other candidates is don't underestimate me.
00:01:14I'm a very competitive person. I'm not here to lose. I'm here to win.
00:01:18Putting up the cash, Lord Sugar.
00:01:23Be under no illusion that this remains one of the toughest processes around.
00:01:29Once a small time trader, now a business big shot.
00:01:35This is an opportunity of a lifetime.
00:01:38Come on boys, come on! Let's go!
00:01:39But to get his backing in the band.
00:01:42I love you!
00:01:44A punishing selection process.
00:01:46I totally get what you said.
00:01:47If you want to change in five minutes, give it five minutes.
00:01:49I can't hear all the chat and I do think we're getting it wrong.
00:01:5218 candidates.
00:01:54That was amazing.
00:01:5712 tough tasks.
00:01:59This is the lowest we can go guys. You're practically robbing us at this point.
00:02:03One life-changing opportunity.
00:02:05This was absolutely ridiculous. You screwed up.
00:02:08It's down to business with The Apprentice.
00:02:12You're fired. You're fired.
00:02:14What a bloody mess.
00:02:16You're fired.
00:02:1711am.
00:02:18The boardroom.
00:02:19Handing in proposals.
00:02:2018 potential partners.
00:02:22The boardroom.
00:02:2311am.
00:02:2911am.
00:02:31The boardroom.
00:02:34Handing in proposals.
00:02:3718 potential partners.
00:02:4118 potential partners
00:02:49Could you send the candidates in please you can go through to the boardroom
00:02:54Now
00:03:10Good morning ladies and gentlemen and
00:03:13Welcome to the boardroom when we started this process
00:03:18There was no tick-tock no Instagram no iPhones
00:03:22Where we are 18 years on we've got
00:03:26Rampant inflation and that's just the claims in some of your CVs
00:03:32Never mind business partners some of you should get a Nobel Prize for fiction
00:03:38But what's not fiction is one of you sitting here today is going to end up getting my
00:03:46250,000 pounds investment
00:03:48Okay, we're gonna start looking at your CVs now
00:03:52Asif you are a doctor. Yes, correct. That's good for us all isn't it really?
00:03:58We'll have a doctor in the house. Yeah, you've got some claims here mate honestly
00:04:03Beauty brains body and business. Is that what you're saying for bees? Yes, sir. No, it should be five bees bollocks
00:04:09And what is it that you'll want to concentrate on vitamins is that's right
00:04:17Yeah, supplements vitamins to really help improve Britain's health, right? Okay, good now Sam
00:04:23Yeah, you call yourself the del boy of business or something
00:04:27My friends call me del boy is that because you're a plonker or what?
00:04:31Yes, but a bit of a wheeler dealer like to get a good bargain
00:04:35So tell me about yourself online fitness coach
00:04:39I am an online fitness coach, but for mums and mums-to-be only all right good now
00:04:45There's two Paul's here. There's Paul the pie maker and Paul the dentist
00:04:52Yeah, and both of you in a living shoving fillings into pie holes
00:04:56Now Amina you are a qualified pharmacist. That's right. I've been a pharmacist for almost 10 years now
00:05:04And I actually started my business doing all right. I've got a doctor dentist
00:05:09Pharmacist bloody hell any surgeons here
00:05:14It's a skincare and supplements business and I have turned over today in two and a half years 1.7 million
00:05:20So what are you doing here you come? Have you come to come to give me a loan?
00:05:26Phil
00:05:28You're a pie owner again, and you're an Arsenal fan, aren't you?
00:05:33Yeah, sorry about that. Yeah, so it's very unusual that I fire someone in the first week
00:05:40Even before the task was even started
00:05:44Now the other pie guy is there. Yeah, listen to this
00:05:492020 you became the pie champion is a supreme pie champion supreme
00:05:56It's a family business. It's actually my grandma. She started making the pies in the 1930s and did she yeah in 1933
00:06:02It's a bit stout by now
00:06:06Felucia yeah, you want to teach young people how to start their own businesses. Yeah
00:06:11Yeah, you claim you're the Mary Poppins of business. Is that right? Yes, Lord sugar
00:06:16And I'm the spoonful of sugar
00:06:21Okay, now look it's time to get down to business
00:06:24I'm gonna send you to the stunning Scottish islands where you'll be running a corporate away day
00:06:32You've got to organize a tour run a team building activity and lay on food and drink
00:06:39But a word of warning if you're a way day isn't up to scratch
00:06:43The clients could ask for a reefer the team that makes the most profit will win and on the losing team
00:06:51At least one of you will be fired
00:06:54Now you've both got one minute to decide who your project manager is going to be on this first task
00:07:02Over to you. Okay, who's done events before I've hosted events before I'm internationally in the UK as well
00:07:08I specifically have done corporate events and corporate weighting. I'm more than happy events. I'm more than happy. I've been starting
00:07:13Okay, yeah, I'll go good anyone else wanna put everyone happy with that decision. Yeah
00:07:18All right, okay, so Verdi you're gonna be project manager for the boys and Onyeka
00:07:24You are gonna lead the girls. Good luck off you go
00:07:31Built over 600 years ago
00:07:38Cawdor castle
00:07:41Once a medieval manor for Scottish nobles
00:07:45Today a hotspot for those taking in the highlands
00:07:50Boys we're here. It's got to learn look at this gap as well
00:07:56First task for both teams
00:07:58So with the lock tour we have the gorge jumping and the waterfall plunge
00:08:04Select a setting for their away day with the land tour. It's fire lighting and an abseil
00:08:13So just based on that a lot of people have a fear of water
00:08:16I can't swim so I think it's just a lot safer to go with the land option
00:08:20Sorry, I feel like we're in Scotland. So the lock is like a massive part of being here
00:08:26So yeah, I'm feeling the water
00:08:27Yeah
00:08:28Onyeka, I respect whatever decision you want to make your project manager
00:08:30The only thing I will say is the key thing is making this memorable
00:08:33Yeah, I don't know how memorable we can make this land tour
00:08:36Let's just have hands up for the lock tour
00:08:38Okay, well, um, I guess we're gonna have to go with the lock tour
00:08:43Across the hall
00:08:49This task is like up my sleeve events is something I do
00:08:52Project manager Verdi
00:08:54Music, DJing, logistics
00:08:56Takes centre stage
00:08:58So boys straight away
00:09:00I want to do the land tour
00:09:02So land tour introduce your guests to the essential skills of bushcraft and survival
00:09:07And the experience for that is abseiling
00:09:09I really feel like land tour would be the best for us to go and do
00:09:12So a couple just ruled about me as a project manager, right?
00:09:15What I want the mentality as project manager for you guys
00:09:17Like running events myself, hosting them and everything
00:09:19Like positive mindset, great energy
00:09:21One thing that I really go by
00:09:23Under promise and over deliver
00:09:25All I know from the age of six is making people have a good time
00:09:29Playing instruments, producing music and touring around the whole world
00:09:33That's me
00:09:33The key thing we want is no refunds
00:09:36Yes, absolutely, yeah
00:09:38So the Highland Games includes caber tossing
00:09:44I think it's like a giant piece of wood that gets like tossed
00:09:47Targeting some traditional team building
00:09:51Tug of War and the shot pit
00:09:54They come to £500
00:09:56Project manager on Yakka
00:09:58Just before everyone jumps in
00:10:01I think we should definitely go with the Highland Games
00:10:03So, given it's a profitability task
00:10:05There is a chance that we can run one ourselves and not have the cost
00:10:09Hold that thought for me
00:10:10Just hold that for me
00:10:11I think it's going to be risky
00:10:13If we are weak on that team building
00:10:15It can completely break the whole thing
00:10:17Because bear in mind at the end
00:10:19They can ask for refunds
00:10:20What we'll do
00:10:21If the games are not worth it
00:10:24Then we'll fall back on the option to host ourselves
00:10:28Everyone happy with the traditional Scottish dancing?
00:10:33Yeah
00:10:33Fixed on a Highland fling
00:10:35It's actually the cheapest activity
00:10:37Next, decide who tangos with the corporate client
00:10:41It's going to be myself
00:10:42Trey
00:10:42Paul B
00:10:43And Steve
00:10:44And who takes the lead on lunch
00:10:46Any experiences in food around here?
00:10:49Freddie, can I just jump in?
00:10:50Yes, Phil
00:10:50Through building my business over the last 15 years
00:10:52I've got a wealth of experience in the food and drinks industry
00:10:55I would like to put myself forward for sub-team leader
00:10:56Yeah, I'm happy with that
00:10:57We need to have a discussion
00:10:59Obviously we're going to split up
00:11:00We need to have a discussion about numbers
00:11:01We need to know
00:11:02What sort of revenue we're expecting to take
00:11:04Because obviously we need to go and negotiate food prices
00:11:06Okay
00:11:06Yeah, not just food, but food and drink
00:11:08Yeah
00:11:08We have a dry party
00:11:09It ain't going to go down
00:11:10All I'm saying is I need to know where we stand
00:11:13Okay, if we're looking at
00:11:14It's going to be 10 people
00:11:17How much do you think we can charge for this, guys?
00:11:19No, no, guys, you don't need to worry about that
00:11:21Listen, let's work together
00:11:23And let's get this W
00:11:24Unfortunately, I do not think we have a clear brief
00:11:28On the food and drink side
00:11:29Because we didn't actually declare a budget
00:11:31We don't actually know what Verdi wants
00:11:33In terms of is he going for the low range
00:11:34Or is he going for the high range
00:11:36So we're a bit in the dark at that
00:11:37We have Raj, Sam, got Amina, Felicia and Norm
00:11:44Catering crew selected
00:11:46I'm just going to go with Sam
00:11:48As our team leader
00:11:49Project manager Onyeka serves up a budget brief
00:11:52With the food, I want to go as low as possible
00:11:56Let's look about, like, between the £10 to £25 range
00:12:01Do you want it to be an alcohol-free kind of corporate event?
00:12:05Yeah, alcohol-free to save money
00:12:06I'm going to disagree on that
00:12:08I think have some alcoholic options
00:12:11They might fancy a glass of bubbles after
00:12:13Alcohol is expensive
00:12:14And we do want to try and keep our costs as low as possible
00:12:18Cool
00:12:19Girls, thank you so much for working with me
00:12:22Let's go and smash this
00:12:2310am
00:12:28While half of each team focus on food
00:12:32If I was out doing all that stuff in the morning
00:12:38Getting wet
00:12:39I want a little drink after that
00:12:40Onyeka said no fees
00:12:42I'm going to see the options
00:12:43Okay
00:12:44The rest will try to secure a tasty deal with their corporate clients
00:12:49What we're going to do, which is the main thing
00:12:53We're going to sell this tour with our personalities
00:12:55I think let's start off with £450
00:13:00Steve, I want you to negotiate with the price
00:13:03But Paul, I want you to secure the deal
00:13:05I'll close it like a barn door bunk
00:13:07Nearby
00:13:12If we can try not to use words such as luxury, high-end
00:13:16Just not to put ourselves in like a really bad situation
00:13:18Client for Onyeka's half of the girls
00:13:21I think we start at 375
00:13:22Yep
00:13:23And then see what we go down to
00:13:24I think the minimum age is £250
00:13:26£250, that's fine
00:13:27Luxury hotel group
00:13:29Good afternoon
00:13:30Hi
00:13:30Bye
00:13:30Crera
00:13:31So we've got planned to start with an adventure in the lock
00:13:36Followed by lunch and drinks
00:13:37So our price per head starts at 375
00:13:40And we know that the service that we deliver
00:13:42Will make sure that the price point is of equal quality
00:13:45The general managers and the executives that we have coming tomorrow
00:13:49Have very high expectations
00:13:51Because you're dealing with hospitality
00:13:52Professional hoteliers, five and four star hotels
00:13:55Who know not only what good looks like
00:13:57But they know what great looks like
00:13:59£3,750 is just higher than my expectations
00:14:02We're happy to do a discount of 10%
00:14:05So I think that's sort of circa £340 per head
00:14:09But we know that what we deliver is worth its weight in gold
00:14:12£2,850 and we can close
00:14:14Can we do £2,860?
00:14:16OK
00:14:17For 10 people
00:14:18Yeah
00:14:18And how do you feel about alcohol?
00:14:20We would normally do something like this without alcohol
00:14:22Yeah, perfect, thank you so much
00:14:23They've settled on a price of £286 a head
00:14:27But for that, the client has very high expectations
00:14:30Let's hope they can deliver
00:14:32I don't feel like there was a kind of heavy emphasis on luxury
00:14:35They specifically did tell us that they have a really high standard
00:14:39Because they work in hospitality for food
00:14:41Yeah
00:14:41So that basically is telling us that they expect luxury
00:14:44We're looking at a very action-packed eight or nine hours
00:14:50With food, with hopefully plenty of drink as well
00:14:52In the mix, with leading Scottish promoters
00:14:55DF concerts and events
00:14:57Two of our main values of our company is collaboration and fun
00:15:00DJ Verdi
00:15:02Perfect
00:15:03So I'm actually a music producer, international DJ
00:15:05DJing in Spain, Greece, Italy, France
00:15:08And like, events is something that myself
00:15:10Yeah, I mean, I've performed all over the country
00:15:12Yeah
00:15:12I've got music that plays all over the world
00:15:14You've got two world-class DJs and performers here
00:15:16So yeah, it's something that we're passionate about
00:15:18So it's great that we have that synergy together, you know
00:15:21Yeah, definitely connection
00:15:21Putting it all together
00:15:24We've priced it up at about £450 per person
00:15:27For that kind of price, yous are barking up the wrong tree with us
00:15:31Yeah, yeah, yeah
00:15:32Lonnie, what is the price mark that you guys are happy to pay?
00:15:36More around the £210, £220
00:15:38So you are a lot higher
00:15:41I'll tell you what, so I can have beans with me toast
00:15:44Can we go £245?
00:15:48£240
00:15:49£240
00:15:49So let's go for £240 per person
00:15:51Total £10 people, £2,400
00:15:53Deal?
00:15:54Deal?
00:15:55Deal
00:15:55Deal
00:15:57The team spent so long explaining how many tours they'd done
00:16:01And how many clubs they'd performed at
00:16:02I think they might have forgotten that this is a profit task
00:16:05They only walked out with £240
00:16:07I feel like we dropped our price too quickly
00:16:09And too easily
00:16:09But more critical than anything now
00:16:11We cannot afford refunds
00:16:16Ness Castle Lodges
00:16:17What are we thinking would be the best option?
00:16:20I'm thinking midrange
00:16:21The fish cake
00:16:22Oh, yeah!
00:16:24Sent by Onyeka to score a low-cost lunch
00:16:27Followed by the beautiful rhubarb crumble
00:16:30Ten people
00:16:31If we went for this, it's £500
00:16:33Online fitness coach, Sam
00:16:36How would you feel if we did ten people at around £300?
00:16:43No
00:16:44You're going to have to do something a bit better than that
00:16:46OK
00:16:47What's the lowest you could work on it?
00:16:50I would say £37.50
00:16:52£36.50, we've got a deal
00:16:55I've twisted my arm, let's do it
00:16:57Fantastic, Ben, thank you so much
00:16:59Thank you
00:16:59Thank you
00:17:00She did say maximum £25, OK?
00:17:03It's not the lowest, like Onyeka said
00:17:05However, I think it's going to be just what they need
00:17:08After a long morning
00:17:10It's a nice filling meal
00:17:11Yeah
00:17:11You guys, all right?
00:17:15If I just go straight to the lettuce
00:17:16Also, chewing over food choices
00:17:18Oh, yeah, midrange would be the sausage toad and hole
00:17:21Phil's half of the boys
00:17:23I'm leaning towards the toad and hole
00:17:25Yeah, the toad and hole's £60 a head
00:17:27I don't want to come across offensive
00:17:31But we're looking for ten covers
00:17:32And our budget is around about £200
00:17:34So £20 a head
00:17:35£20 a head, yeah
00:17:36Yeah, we won't come close to that
00:17:38No
00:17:38We're providing everything
00:17:39Methods, ingredients
00:17:40If there's any way we could get this to £30
00:17:42Do £40, that's it
00:17:44£40, boys, I think we can make that work
00:17:46Yeah
00:17:46We have spent a little bit more than we'd have liked to on the food
00:17:50So I really hope the corporate team
00:17:52Have sold the experience at a high enough price
00:17:54That we've got a good enough margin to win this task
00:17:56Looking at the price of the alcohol
00:17:57We should probably skip the alcohol
00:17:59I think water on arrival for everyone
00:18:00And then ten fresh orange juice at £1.79
00:18:03Yeah
00:18:04And then ten lemonade at £1.35
00:18:08What do we do about that?
00:18:12Two Proseccos
00:18:13Is that per glass the price?
00:18:15Bottle
00:18:16Drinks signed off
00:18:17Hello
00:18:18We went for the meal in the end
00:18:20That was at £36.50 per person
00:18:23Next, a chance to check in
00:18:25So we're working out
00:18:26£365
00:18:28Also getting the measure of his menu
00:18:32So they were asking £60 per head for that
00:18:34We got them down to £40 per head
00:18:36Verdi
00:18:37Are they expecting any alcohol?
00:18:40Yes
00:18:40Yeah
00:18:41Ah
00:18:41OK
00:18:42So we didn't go with any alcohol
00:18:44A glass of Prosecco
00:18:45Was going to cost £9
00:18:46£9 per person?
00:18:49Yeah
00:18:49Yeah
00:18:49I do understand that
00:18:50But just from our side
00:18:51They are all expecting booze
00:18:53From the brief this morning
00:18:54We just didn't cover all of the ground
00:18:56But I think we did mention alcohol
00:18:58In that brief in the morning
00:18:59And a welcome drink as well
00:19:01Yeah
00:19:01So the welcome drink is going to be
00:19:03A bottle of water
00:19:04Guys, listen
00:19:06Whatever's done is done now
00:19:07See you later
00:19:08We got this, boys
00:19:09Bye-bye
00:19:10Bye-bye
00:19:10Bye-bye
00:19:10Bye-bye
00:19:11Positivity
00:19:14We've got a positive spin on this, guys
00:19:16Ahead of tomorrow's tour
00:19:21Go, girls
00:19:22The girls get to grips with the gorge walk
00:19:26Can I ask how deep it is?
00:19:28Probably six and a half
00:19:29Out of her depth
00:19:31Project manager on Yekka
00:19:33I can't lie to you guys
00:19:36I'm not sure if I'm going to make it that way
00:19:38Have you got it?
00:19:39I think I might sit this one out
00:19:40Are you sure?
00:19:41Yeah
00:19:41I think you can maybe do the next thing
00:19:43Are you sure?
00:19:44We're about to head into a little slot canyon
00:19:47And then you can swim out
00:19:49Swim?
00:19:50I can't swim
00:19:51Can I head in here?
00:19:52Sorry, guys
00:19:52I might have to sit this one out
00:19:54I'll see you soon
00:19:55Bye-bye
00:19:55I can't swim
00:19:58So I trust them together
00:19:59All the facts
00:20:00Get all the information that they need
00:20:02In order to make this tour amazing
00:20:04Woo!
00:20:05Yay!
00:20:07Yes, Maura!
00:20:07On dry land
00:20:11You're a wizard, Birdie
00:20:15Putting their survival skills to the test
00:20:18It's like going downstairs
00:20:19The boys
00:20:20How you feeling, Birdie?
00:20:24That's how I'm feeling, bro
00:20:25That's how I'm feeling
00:20:26You're good
00:20:26Piece of cake, Birdie
00:20:28Be honest
00:20:29What's the estimated ETA I've got at the speed?
00:20:32Quite a long time
00:20:33Okay, you're up
00:20:34Go on, son
00:20:35Mate, we've got your back
00:20:37We've got you
00:20:37And your rope
00:20:38Am I halfway yet?
00:20:40Er, oh yeah
00:20:41You're near enough at bottom
00:20:42That's it
00:20:44Good lad
00:20:45How long, guys?
00:20:46Tell me
00:20:47You're not far now
00:20:48Literally falling out your bedroom window
00:20:50Worst case
00:20:515pm
00:20:56While Jack puts his best foot forward
00:21:01I absolutely love what you guys do
00:21:03I'd be more than happy to agree a deal at 270 pounds
00:21:06I think that's a deal, yes
00:21:07Testing out their team building
00:21:10Once it starts to fall forward
00:21:12Toss
00:21:12Yes
00:21:13Brilliant
00:21:14Sam's half of the girls
00:21:17I wanted to just kind of find out what the price range is for this
00:21:23A baseline would be about 500 pounds
00:21:26Okay, so we were hoping to start somewhere around the 280 mark
00:21:31I'm one of the top Highland Games athletes in the world
00:21:34But if I wasn't going to be there at all
00:21:37And you're going to completely deliver it on your own
00:21:39At an absolute push
00:21:41I could provide you the equipment for that
00:21:42Do you know what, girls?
00:21:43Yes
00:21:43I think we're confident
00:21:45I think we should do it
00:21:46So I'm happy to agree with 280
00:21:48Is that a deal?
00:21:49That's a deal
00:21:49Amazing
00:21:50I feel like 280 is a bit of a stretch
00:21:54All the equipment is literally rocks and sticks
00:21:56We could have literally built that ourselves for free
00:21:58But, you know
00:21:598pm
00:22:02Yeah, lots of, like, good, just general river-y facts
00:22:05Tours planned
00:22:07I'm going to put my MC voice on
00:22:09Stuff like that, high energy
00:22:11Pata prepped
00:22:12Energy, let's go
00:22:14Tomorrow, showtime
00:22:177am
00:22:24Today, both teams will run corporate away days
00:22:28How are we doing, guys? We good?
00:22:29Yes
00:22:30Go, go, go, go
00:22:31Getting straight to business
00:22:33What's happening with the team building?
00:22:36Onyeka's girls
00:22:37We went in, got 280
00:22:39Obviously, you'd gone over budget
00:22:42On what we'd already pre-agreed on with food
00:22:44To then go and spend money on the team building
00:22:46So what we agreed earlier in our chat
00:22:48Was that we were going to try to do our own games
00:22:50We made the Kentucky's decision
00:22:52To take him on
00:22:54Purely to have
00:22:55Make sure that we met the
00:22:57The standards
00:22:58The standards
00:22:58The standards
00:22:59And expectations
00:23:00It's a proper task
00:23:01And right now
00:23:02My calculations are that
00:23:03We're only making about £600 in this whole thing
00:23:06Catching up with his crew
00:23:10My only concern
00:23:11So we had our meeting yesterday morning
00:23:14Yeah
00:23:14Part-time DJ, Verdi
00:23:16And there was
00:23:18Alcohol was mentioned
00:23:19And alcohol was expected
00:23:21From us guys
00:23:23Just one quick thing
00:23:24One quick thing, yeah
00:23:25Okay
00:23:25I told you guys
00:23:27Under-promise, over-deliver
00:23:29We have now over-promised
00:23:30And we're going to under-deliver
00:23:31I can only respond
00:23:32Based on how my understanding of the meeting went
00:23:35Okay
00:23:35But I know, because I said it
00:23:37That we would offer welcome drinks
00:23:39But welcome drinks, not water
00:23:40Let's be honest
00:23:41When we think of welcome drinks
00:23:42We don't go and get water
00:23:43One thing I reject
00:23:44Is that we agreed
00:23:45That there was going to be alcohol
00:23:47Listen, I think we
00:23:48I even recall myself
00:23:49Actually stepping up
00:23:50And saying, look
00:23:50We don't want to dry party
00:23:51Did I specifically say alcohol?
00:23:52No, but was the conversation there
00:23:54When I
00:23:54It just came in the jinx for me
00:23:56I can't swim
00:23:59So with the gorge
00:24:01You have to, like, go in the water
00:24:02Making waves with her team
00:24:04Based on that
00:24:05I was actually planning to do a swap
00:24:07Project manager on Yekka
00:24:09So I would actually need someone
00:24:12Just to swap places with me
00:24:13Someone that is
00:24:14Comfortable with water
00:24:15I can't swim, guys
00:24:17Sorry
00:24:17I'm not
00:24:18Raj
00:24:19Guys, we don't have time
00:24:20Somebody needs to come join us
00:24:21He can join us, basically
00:24:23Raj, come on
00:24:23You can swim
00:24:24Guys, guys, guys, guys
00:24:25Guys, listen
00:24:26For me, it's my absolute worst nightmare
00:24:28But I'm going to do it
00:24:30I'm going to do it
00:24:31Yeah, I can swim
00:24:32I'm just going to do it
00:24:33I'm going to do it
00:24:35On Yekka, if she couldn't swim yesterday
00:24:38Why did she put herself on the lock team?
00:24:42She doesn't know anything about the menu
00:24:43And they don't know anything about the gorge walking
00:24:45That's really poor leadership
00:24:47But we've got actually six stops
00:24:50Including the abseiling
00:24:51We've got five
00:24:52And then we've got the abseiling as well
00:24:53Next for showman Verdi
00:24:55We're going to do urban dancing
00:24:56I'm going to do a nice little urban dance
00:24:58I'm going to teach a Punjabi Bhangra routine
00:25:00That's the type of vibe we're going for
00:25:01A schedule for the day
00:25:03What time will you be arriving for lunch?
00:25:05So, two o'clock is lunchtime, right?
00:25:08Two o'clock eat
00:25:09Two o'clock arrive
00:25:10Two o'clock arrival
00:25:11Two food, yeah?
00:25:12But what my orders for that is
00:25:15Make sure the food is almost ready
00:25:17They are going to be hungry
00:25:18They're going to do a lot of activities
00:25:19Abseiling
00:25:20Make sure you guys are just ready
00:25:22With the food
00:25:22To serve out
00:25:23Say by 2.15
00:25:252.15
00:25:269am
00:25:31Teams divide
00:25:33We have four stops
00:25:37We are all leading one of the four stops
00:25:39Now we've given you the one that is the simplest
00:25:42No, it is really fun
00:25:43Okay, cool
00:25:44I'm in for it
00:25:45Well, it is a jump
00:25:46Look, it's about a metre and a half off the water
00:25:48So, like, smile and just jump
00:25:51On dry land
00:25:55How are you doing, guys?
00:25:56Hello, guys
00:25:57While Verdi's tour team get the party started
00:26:00One, two, one, two, you're tuning with myself, Verdi Mazzaria
00:26:03With Trey
00:26:04Trey, Paul
00:26:05And Steve
00:26:06At the gorge
00:26:07Hey, guys, hello, can you go?
00:26:10Keep your bums out
00:26:11Recruitment consultant Flo
00:26:13Hold on to anything you need to
00:26:14Good
00:26:15Focuses on facts
00:26:17Anybody notice anything different about this river
00:26:21That they might not have seen before?
00:26:23No
00:26:26It's a bit brown
00:26:27Does anybody know why it's a bit brown?
00:26:31So, it's actually peat from the soil
00:26:32So, it's basically minerals that sit in the soil
00:26:34Really, really common in the highlands
00:26:36Has anybody got any other questions around the landscape?
00:26:39What's going on?
00:26:42Where this river runs to?
00:26:44Flo, Flo
00:26:45Yeah?
00:26:45Just give us a few effects
00:26:47Give us the facts
00:26:47Give us the facts
00:26:48Sure, no problem
00:26:49Great
00:26:50So, this is a tributary that actually leads down to River Cairn
00:26:53Yeah
00:26:54So, any other questions?
00:26:59No? Good to go?
00:27:00Let's go
00:27:01Okay, let's get low and go
00:27:03Scotland!
00:27:08Highland!
00:27:08Scotland!
00:27:09Highland!
00:27:10On the boys' bush tour
00:27:12I want you guys just to come around
00:27:13I want you to stand over here so you can all see
00:27:15It's time to do a bit of prodigy
00:27:16Bit of fire starting
00:27:17Trey searches for a spark
00:27:19One second
00:27:20I think we need some more combustible stuff
00:27:25On the other half of the team
00:27:28This is like dissection
00:27:29Have you had to do that before?
00:27:31Yeah, yeah, dissection, yeah
00:27:32Dr Asif aims for surgical precision
00:27:35You get given a body in your first day
00:27:37Which you keep for five years
00:27:39What?
00:27:39Yeah
00:27:40But out of patience
00:27:41Pie man Phil
00:27:43Boys, you okay with them shallots?
00:27:45Yeah
00:27:45Yeah
00:27:46Nice and finely chopped, yeah?
00:27:48Yeah, Phil
00:27:49Yeah, Phil
00:27:50Well, where's the oil?
00:27:51Puglia
00:27:52Puglia is Italy
00:27:53What is that?
00:27:54Oil oil
00:27:55I thought it was wine
00:27:56Asif, Asif
00:27:57We need to get them shallots
00:27:58Yeah, yeah, yeah, yeah
00:28:00Phil, we need to find oil
00:28:01Oil's there
00:28:02Yeah
00:28:03All the way in
00:28:04Asif, don't drain the hot water off
00:28:05Yeah, yeah, no
00:28:06It needs to be a little bit thicker
00:28:07Yeah, I'll thicken that
00:28:08So that's the volume that we want
00:28:09So we don't want it to reduce that too much
00:28:10Yeah, yeah, yeah, yeah
00:28:11We won't have enough portion for the cup, please
00:28:12Okay?
00:28:14I'm a doctor
00:28:15I've handled very stressful situations
00:28:17So Phil needs to give me a bit more space
00:28:19To really follow the instructions
00:28:21And trust me, trust me, I'm a doctor
00:28:22Turn that down
00:28:23Yeah, yeah, yeah
00:28:24Do you understand what it means?
00:28:25Yeah, yeah, yeah, yeah
00:28:26Please listen
00:28:27Do you understand what turn it down means?
00:28:28Yeah, yeah, turn it down, yeah
00:28:29Turn it down, down
00:28:30Yeah, yeah, yeah
00:28:31So it's simmering
00:28:32Mate, mate, I'm not silly, man
00:28:33Make it a little bit thinner
00:28:36So it cooks through
00:28:37Finessing their fish cakes
00:28:39No, no, no, no, no, no
00:28:41Keep it that size
00:28:42Flat, flat, flat, flat
00:28:43Onyeka's half of the girls
00:28:46Bread crumble on the rice
00:28:48Yeah, something's not right
00:28:50Yeah
00:28:51It's not nice
00:28:52Raj
00:28:53Yeah
00:28:54The crumble for the rhubarb, is it finished?
00:28:55Crumble for the rhubarb
00:28:57I'm not sure where the crumble is
00:29:00Hang on one second
00:29:02It's not that one
00:29:03It's going to be here somewhere
00:29:05I think you've finished it done
00:29:06No, I didn't finish it
00:29:07Are you sure?
00:29:08Definitely did
00:29:09Have, just have a look over there
00:29:10Are there any in that plastic box over there?
00:29:12The white one
00:29:13The girls have been using crumble, which is sweet
00:29:19On the fish cakes
00:29:21Because they thought they were breadcrumbs
00:29:23The client wants a five star experience
00:29:26Well, I don't think you can give any stars to crumble on a fish cake
00:29:33One
00:29:34Two
00:29:35Hoi
00:29:36Hoi
00:29:37Hoi
00:29:38While DJ Verdi mixes it up
00:29:40Hoi
00:29:41Hoi
00:29:42I'm just going for that one
00:29:44On the girls tour
00:29:46You're going to just have a little sit
00:29:48Standing in for Onyeka
00:29:50If I can do it, you can do it
00:29:52Ok
00:29:53Fitness coach Sam
00:29:55We're going to have
00:29:57Both feet on the edge here
00:30:00You want to be facing forward at all times
00:30:03Arms by your side
00:30:05And you're just going to take a step off
00:30:07You got this Sam
00:30:09You got this girl
00:30:10Go on Sam
00:30:11Go on girl
00:30:12Three
00:30:13A lot of encouragement
00:30:15Go on
00:30:16Go
00:30:17Go on
00:30:18Go on
00:30:19Go on
00:30:23Go on
00:30:24Do you know what? I'm just literally being thrown in the deep end, but I'm supporting the team.
00:30:36I'm making it a fun experience for them.
00:30:40While the girls end their gorge tour on a high...
00:30:44Well done, guys. Great effort for you.
00:30:46Thank you very much.
00:30:48Back in the boys' kitchen...
00:30:50So I put enough batter on, so it's about three-quarters of the way up the sausage.
00:30:53..coaching his rookie cooks... Smells good.
00:30:55Yeah, but we're doing all right. 100%.
00:30:57..pie man Phil.
00:31:00OK, so the brownies, look at the ingredients, make sure we've got all of the ingredients.
00:31:04Yeah, all right, wicked. Cheers.
00:31:08Chef Phil...
00:31:09No, no way. You need to melt these, don't we?
00:31:13Ollie, Ollie. It's all right, no, I...
00:31:15First thing, just get all the ingredients weighed up.
00:31:17Yeah.
00:31:18Chef Phil, what does T-B-S-B sound of vanilla?
00:31:24Tablespoon. Tablespoon.
00:31:25Yeah. You happy with this as a tablespoon, yeah?
00:31:28Well, we're not going to put a full tablespoon. We're going to do half of that.
00:31:30That is too big for a tablespoon.
00:31:33You're not thinking of a teaspoon, are you?
00:31:34Yeah. OK, so...
00:31:36That is a tablespoon. Feel that. Just feel that.
00:31:38All right. OK.
00:31:40Oh, that'll do it, that'll do it. Oh, no.
00:31:44I've never been in a kitchen before,
00:31:46and Phil's given me the task of producing the brownie,
00:31:49which is 50% of the meal.
00:31:51This is going to taste so good.
00:31:52So there's a little bit of pressure on me
00:31:54to create the best top-tasting brownie anybody's ever tried.
00:31:58Oh, no!
00:31:59We don't need this. What have you done?
00:32:01What's that?
00:32:02We forgot the... What's the flour for?
00:32:05You're joking. What?
00:32:07Go off the line with the brownies. Hang on, hang on.
00:32:09No, that might have actually gone in with the sugar.
00:32:11So you're going to need to wash up everything and start again.
00:32:12Yeah, yeah, yeah. You're going to need to be quick as well.
00:32:16MC Verdi Mazzara's coming back for one last time.
00:32:19Still mid-set, DJ Verdi.
00:32:23One, two, one, two. You're tuning in.
00:32:24Myself, Verdi Mazzara, Trey, Steve and Paul.
00:32:28It's now time for the moment you've all been waiting for.
00:32:30If you're ready, make some noise inside tonight. Let's go!
00:32:33Let's go!
00:32:35No, no, no, no, no. Guys, guys, guys, guys, guys.
00:32:37We can do better than that.
00:32:39Ladies and gentlemen, if you're here to have a good time,
00:32:41make some noise!
00:32:43Woo!
00:32:44Yeah!
00:32:46Obviously, time's getting on now.
00:32:47We've done a bit extra with the dancing,
00:32:49but I'm hoping, even if we're a little bit late,
00:32:51they've had a good time.
00:32:52Let's hear it for Claire, everybody.
00:32:53Woo!
00:32:572pm.
00:32:58Wow, look at that, man.
00:33:01That looks all right. That's amazing.
00:33:02With Phil's food prepped and ready to roll...
00:33:04Mashed potato.
00:33:05That's a fantastic piece of work, Phil.
00:33:08...already dishing up fish cakes...
00:33:10You get the rest ready and we'll be straight back down for them.
00:33:13Enjoy.
00:33:14...the girls.
00:33:15Enjoy your meals, guys.
00:33:16Do you think that's breadcrumbs?
00:33:26I don't think that's breadcrumbs.
00:33:27Um, would you...
00:33:28No.
00:33:29I'm not convinced the fish cake has got breadcrumbs on it.
00:33:32It's very flowery.
00:33:34Mm-hm.
00:33:35It, it almost tastes like it's a, it's quite sweet,
00:33:39so I'm, I think it's possibly crumbled.
00:33:41So, I'm pretty much underwhelmed at the moment, being candid.
00:33:44Well, thank you for the feedback.
00:33:47Let's go speak to the kitchen and we'll be right back.
00:33:49Is that OK?
00:33:50OK.
00:33:51Right, we'll be with you soon.
00:33:52Cheers.
00:33:53It's absolutely not breadcrumbs.
00:33:55It's not breadcrumbs.
00:33:56I'm not happy that we're not serving this food.
00:34:00All right, good.
00:34:012.30 p.m.
00:34:02This food is now 30 minutes out of the oven.
00:34:05With Phil's diners still delayed...
00:34:07And it's actually very frustrating the amount of effort
00:34:09that we put in to get this done on time.
00:34:11..starting to crumble.
00:34:13The feedback so far is it's quite flowery.
00:34:16..the girls.
00:34:18You've been using crumble instead of breadcrumbs.
00:34:24Oh, wait, that's not... Is that crumble?
00:34:26That's crumble.
00:34:27So you used it as breadcrumbs?
00:34:29How did you do that?
00:34:33I don't know.
00:34:34It was literally just there.
00:34:35Not because we picked it up from there.
00:34:36No, you picked it up from somewhere.
00:34:38Yeah, you picked...
00:34:38Remember when we...
00:34:39No, I used those when I made the rhubarb crumble.
00:34:43I put the crumble here.
00:34:45I left the box here.
00:34:49Oh, my God.
00:34:50This food service is an absolute disaster.
00:34:53They've used the crumble on the fish cake.
00:34:56I mean, mmm!
00:34:58I don't know where to go.
00:34:59All I can do in this project is just chaos, absolute chaos.
00:35:02No excuses.
00:35:03We are really, really sorry if it wasn't to your liking.
00:35:06We do have, I promise, a really, really hearty dessert.
00:35:10And I promise you, you'll love it.
00:35:14Guys, I know it's been a delay.
00:35:16Welcome to your beautiful dining hall.
00:35:18It's really cool.
00:35:19Finally, back at base.
00:35:20If we could get some alcoholic drinks.
00:35:22We do not have any alcoholic drinks.
00:35:23But 45 minutes behind schedule.
00:35:25Is there absolutely nothing you can do?
00:35:27If we can do anything, we'll get back to you.
00:35:30The boys.
00:35:33Guys, how we doing?
00:35:35How's it going?
00:35:36What's going on?
00:35:37What's wrong?
00:35:38This food has been waiting here for absolutely ages.
00:35:40Over an hour.
00:35:41What on earth has happened?
00:35:42We were just so focused on trying to make the day perfect.
00:35:44They loved it.
00:35:45They were giving us good energy.
00:35:46They were over the mood.
00:35:47They were over the mood.
00:35:48They're happy.
00:35:49What they're not happy about is the alcohol.
00:35:51That's the issue right now.
00:35:52Is there just no chance we can get some alcohol to them today?
00:35:56My view on this is we've said since the start that customer satisfaction is number one.
00:36:00Yeah.
00:36:01If that's the case, then we go for it.
00:36:02So let's go for the alcohol and let's give them the alcohol that they want.
00:36:06And then guys, start getting the food ready and then let's take it from there.
00:36:09Verdi and the team have come in giving you the absolute big ones.
00:36:14Sort of looking at us as if it's our fault.
00:36:17Mate, you've just walked in.
00:36:18You're 45 minutes late.
00:36:19It's an absolute disaster.
00:36:20We'll be ready for service in ten minutes.
00:36:22Ten minutes.
00:36:23Ten minutes.
00:36:24Let's get these back in the ovens.
00:36:25Let's get the stoves on.
00:36:26Get the gravy hot.
00:36:27We're going to give this a five minute blast.
00:36:28Yeah.
00:36:29It's just not crumbling.
00:36:31It's just not doing anything.
00:36:32It's only gone up to two minutes.
00:36:34Maybe it's a microwave.
00:36:35After the fish cake faux pas.
00:36:37Raj, this is a microwave, babe.
00:36:40It's only going up to two minutes.
00:36:41All hopes now pinned on pud.
00:36:43I'm going to put it in the oven.
00:36:44I'm going to turn it over now.
00:36:45Yeah, keep it in there.
00:36:46Don't put it in there.
00:36:47This is the oven.
00:36:48That's why I said before it wasn't hot.
00:36:49Sorry.
00:36:50I must have misunderstood that.
00:36:52Just really got to push these desserts down.
00:36:54How are we doing?
00:36:55How many minutes?
00:36:56It's powder.
00:36:57So as soon as the top goes hard, it will still be powder underneath.
00:37:00What we're doing now is burning the top.
00:37:02No, that's not burned.
00:37:03That looks nice.
00:37:04Rudge.
00:37:05Rudge.
00:37:06I mean, it's sand.
00:37:07It's just sand on the top.
00:37:09This is a disaster.
00:37:11It was in the wrong utensil, basically.
00:37:13It was in the microwave, not the oven.
00:37:14Right, let's just go.
00:37:15Let's just go.
00:37:16I told them it was locally sourced double cream.
00:37:19Guys, sorry, that cream is not local.
00:37:21It's Tesco.
00:37:23The client was really clear.
00:37:26They wanted a five-star meal.
00:37:28Half the crumbles are burnt and the other half are raw.
00:37:31I mean, nobody wants that for lunch.
00:37:33Honest thoughts?
00:37:34Raw.
00:37:35It's like, it's not cooked.
00:37:37Would you like us to pop that in the oven for you?
00:37:39No, no, no.
00:37:40Are you sure?
00:37:41Yeah, absolutely.
00:37:42Just feedback.
00:37:43Thank you for the feedback.
00:37:47$17.50 a bottle of Prosecco.
00:37:49All right, perfect.
00:37:50Let's do that.
00:37:51At the boys' venue...
00:37:52Really sorry about you, wait.
00:37:54Finally, some food.
00:37:58How's everything going?
00:37:59Has this been microwaved?
00:38:01No.
00:38:02What...
00:38:03The sausages are, like, rock solid.
00:38:05It's a rock solid.
00:38:06And it's cold.
00:38:07It's, like, cold right through, like...
00:38:09I'm really sorry the food's not been up to your standards.
00:38:12We have to leave because it's becoming, like, over our time
00:38:14to get back home.
00:38:15We've got a three-and-a-half-hour drive.
00:38:16I don't want to keep on apologising.
00:38:17I want to make actions for you guys.
00:38:19So, we have got the Scottish dancing ready for you guys
00:38:22and for you to have dessert after.
00:38:23All right, guys, if you could take the plates inside...
00:38:25OK.
00:38:26You're finished.
00:38:27Thank you very much.
00:38:28OK.
00:38:29It's all just crazy right now.
00:38:30They need to go soon.
00:38:31Timing, everything right now is just such a problem.
00:38:34Guys, reports aren't good here.
00:38:36They're not happy with the food, guys, at all.
00:38:38They've eaten some of it, at least.
00:38:39No, but they hated it, man.
00:38:40Right, if they're still hungry, the desserts are all prepped.
00:38:43They're all ready.
00:38:44No, we'll start the Scottish dancing and give them dessert after.
00:38:47But they do need to leave by seven o'clock.
00:38:50One, two, three!
00:38:52Yay!
00:38:54At the girls' venue...
00:38:56Drop your body this way.
00:38:57Drop your knee.
00:38:58...team-building games...
00:39:00Yay!
00:39:01...to get back on track.
00:39:03Ball!
00:39:04All right, come on!
00:39:06Come on, come on!
00:39:07Stop!
00:39:08Dig your heels in!
00:39:09Dig your heels in!
00:39:10Dig your heels in!
00:39:11The Highland Games are going extremely well.
00:39:13I'm praying that they also are feeling what we're feeling,
00:39:16just good energies.
00:39:17Woo!
00:39:18Woo!
00:39:19Woo!
00:39:20You are very good!
00:39:21Oh!
00:39:256.55pm.
00:39:27We need to leave in, like, four minutes
00:39:29because it's becoming, like, over our time to get back home.
00:39:31We've got a three-and-a-half-hour drive.
00:39:33You ready?
00:39:34Cheryl, let's go!
00:39:35Let's go, let's go!
00:39:36One, two, three...
00:39:37Get them laughing, guys!
00:39:38Come on!
00:39:39Get them going!
00:39:40Guys, go on!
00:39:41If you want a clap!
00:39:42Come on, boys!
00:39:46So, would yourselves like to join in?
00:39:48No.
00:39:49We need to leave.
00:39:50I completely understand that,
00:39:51but at least we put a smile on your face at the end, right?
00:39:54Guys, can I just say,
00:39:55if you can spare any money at all in terms of a tip
00:39:58for anything that you actually enjoy...
00:40:00We've got to go.
00:40:01We've got to go.
00:40:02All good, we're all good.
00:40:03But try to...
00:40:04Thanks, guys.
00:40:05Glad you had a nice time this morning.
00:40:077pm.
00:40:08They've given us four minutes to do a dance.
00:40:13It's never going to work.
00:40:14Away day is done.
00:40:16Obviously, the alcohol was the issue.
00:40:18Am I right?
00:40:19Yes.
00:40:20We bought two bottles of Prosecco and one can of beer.
00:40:22And how much did that cost us?
00:40:23£40.
00:40:24£40.
00:40:25Remember what Phil said to us?
00:40:27There's £9 of us.
00:40:28A glass.
00:40:29So, he doesn't...
00:40:30So, it doesn't make sense.
00:40:31100% the hospitality team is who let me down
00:40:34and let the whole team down
00:40:36and the whole corporate day down.
00:40:38Two, three...
00:40:39Ireland Games!
00:40:41Really disappointed in the hospitality team.
00:40:43They just bombed it up.
00:40:45Tonight, refunds recorded.
00:40:48Profits processed.
00:40:50Tomorrow's trip to the boardroom.
00:41:02You can go through to the boardroom now.
00:41:07Theproxy playroom.
00:41:22Well, good afternoon.
00:41:23I set you the task of putting on a corporate away day
00:41:27in the Scottish Highlands.
00:41:28So, I'm going to start off with the ladies.
00:41:32Oneka, you stepped forward to lead the girls
00:41:35And I think you chose the lock is that right?
00:41:38Initially we well because I can't swim so you can't swim. I can't say no. Yeah, don't worry about it because Asif can't dance
00:41:49So who was the corporate client talk to me so they were
00:41:54Hotelier, I mean the price that we wanted to set at first we gauged around
00:41:58three hundred and seventy five pounds per person and we basically agreed worked our way down to two hundred and eighty six pounds per person
00:42:06Good all right
00:42:08So Sam was the
00:42:11Sub-team leader. What did you do first sort out the menu for lunch? That's correct
00:42:15And on Yekart did discuss at the beginning to go in at
00:42:21Ideally around to 15 to 20 pound mark. She actually said ten pounds
00:42:24Ahead ten pounds a head which you can't even get a cup of coffee in the losers cafe. I
00:42:32Mean yeah, I'm realistic. We did ask what did you go for the mid-range so it was
00:42:3860 pound for the mid-range and what did you get it for them? We got it for 36 pound 50 right?
00:42:43Okay, so let's get into day two now first thing in the morning up pops the project manager and you say
00:42:51I'm not happy about getting in the water, so I'd like to swap with somebody is that right? Yes, Lord sugar
00:42:57I'm surprised about that because your CV sounds like you can walk on water
00:43:01I
00:43:02Felt as though because I I had been in that client meeting it would have been more beneficial
00:43:07No, no, it's not good. Is it? Let's be fair. Not good. So who took the place down? I think you did Sam didn't you?
00:43:14Yeah, so let me get a picture here Karen correct me if I'm wrong here Sam takes over
00:43:20To run what was the gorge walking task?
00:43:23Which the clients enjoyed they liked it. They said it was very good
00:43:27Yeah, she did a really good job all good so far and then they turn up and then you're supposed to feed them
00:43:33And that's when it all went wrong. Is that right?
00:43:36Okay, so no sugar. I was going to get asked to you. No
00:43:39Who did you delegate to us to? Sorry. Yeah, I did delegate anything. No, it's teamwork. We all did a bit. No, it wasn't teamwork
00:43:46Anyway, I ran the whole kitchen. Look Alan, I'll cut to the chain. Yeah, go on, please
00:43:49It was chaos in the kitchen. Really? I mean breadcrumbs mixed up with sweet crumble which was put onto the fish cake dessert
00:43:58Undercooked look in this process. We've seen a lot of bad food. This was probably the worst food I've ever seen
00:44:04Well now then Verdi. Yes, Lord sugar. Your motto is
00:44:11Under promised and over deliver. That's right Lord sugar. Yeah. Yep. What was the negotiation about with the client? So the money
00:44:18Tell me about the money so money wise before we got in and I told the guys that we should start at
00:44:23450. That was if that was our strategy going in we said that whatever happens was not
00:44:28What did they say? We ended up getting closing out 240 per person. So I've got to say
00:44:34We dropped the price far too quickly in my opinion. I think if I'd have carried on with negotiating
00:44:38I think I would have kept a bit more steel. Hmm now
00:44:43Hospitality Phil. Yes, that was me Lord sugar. Right. What was your position on alcohol?
00:44:48There was absolutely no definitive direction from
00:44:51Verdi on whether we want alcohol or we don't want alcohol. So what price of the alcohol did they give you and that you called us to tell us about?
00:44:57It was nine nine
00:44:58Nine pound just
00:44:59Wait, sorry guys guys shush shush just tell the truth
00:45:02Who's the question? He gave us a quote of nine pound per person
00:45:05For the alcohol you thought it was nine pound a glass
00:45:07They thought it was nine pound a glass exactly nine
00:45:09Yeah, instead of nine pound a bottle. Yes. The other thing as well
00:45:12I mean, I've got to chuck in there that the welcome drink was water which of all things. I mean that was also quite surprising
00:45:18I think that as your welcome drink
00:45:20I think it's a profit task. We have a strategy going. It's a profit task. We had a strategy and we deployed the strategy
00:45:25Anyway
00:45:27Look, can we talk one at a time because I'd rather listen to an air of bagpipes than you lot
00:45:32Arguing amongst each other
00:45:34Okay, so let's get into day two now. So
00:45:38You go on the tour Verdi. Yeah, a lot of smiles and a lot of like just a good time from them. He loved it
00:45:44Absolutely loved it. No, sure. So say we had a we had a hard deadline on the food for 2 15
00:45:49Absolute latest make sure the food's ready to go
00:45:51But you've got also understand where they were so they were not sailing
00:45:54Then it's all back. You're right. Yeah, you're light or sugar in the morning means and what happened to the food then?
00:45:58So so what happened with the food when I came there the food was there and these guys were
00:46:03Arguing why we late while all this kind of stuff. I told them look we were abseiling everyone was up 70 foot high and they're in the heart
00:46:08But they told me that you agreed to be back at 2 30 or whatever
00:46:13So 2 15 and and no sugar as soon as we got to the dining hall
00:46:16The first thing the customers asked for was the alcohol then then when before giving them to
00:46:21Verdi just now chill out for a minute
00:46:24No one's answered my question when the client said this food sucks
00:46:30Yeah, what did they do? So Lord sugar then it was time for the dancing
00:46:34They said we have three minutes left room minutes
00:46:35We had booked the Scottish dancing paid 275 pound for it and it was meant to take 30 minutes
00:46:41They were not happy. So all this lateness kind of like had a knock-on effect
00:46:44It was a snowball effect
00:46:46So we tried to squeeze 30 minutes
00:46:47They didn't have dessert. They didn't give tips. It was a complete and utter shambles
00:46:50Okay, everything was prepared
00:46:52Okay, I've had enough. I've had enough. God knows what the results are going to be here
00:46:57Karen, I know that your client spent
00:47:00Two thousand eight hundred and sixty pounds, but what did the actual girls spend themselves?
00:47:07Well, they spent one thousand six hundred and seventy six pounds and seven pence and then they upsold a few photographs
00:47:14Which gave them a profit of one thousand two hundred and sixty six pounds and 43 minutes
00:47:19Right was there any refunds?
00:47:22Well
00:47:25Yes, there were refunds
00:47:28Forty percent so that leaves you with a profit of only a hundred and twenty two pounds and 43 minutes
00:47:37Right Tim
00:47:38Your client spent two thousand four hundred pounds on the away day, but what did the boys spend?
00:47:44Well, they spent one thousand seven hundred and fifty six pounds and forty pence giving them a profit of six hundred and forty three pounds and sixty pence
00:47:54Right and any refunds?
00:47:56Well the client gave us a lot of feedback
00:47:59And as they won't be surprised here not much of it was positive. They are for a refund of
00:48:0452 percent
00:48:09What are you doing? Are you clapping?
00:48:10We've still got a three hundred pound profit
00:48:12That's the overall
00:48:14Why don't you just let the Tim finish?
00:48:16And after a refund of 52 percent which equated to
00:48:20one thousand one hundred and fifty pounds in total giving them a loss
00:48:24of five hundred and six pounds and forty pence
00:48:29A loss?
00:48:31You went out and lost me bloody money
00:48:33It's a shambles
00:48:36Shambles is an understatement
00:48:38Well, well done ladies
00:48:40I've laid on an amazing house for you and there's a welcome drink waiting so please enjoy
00:48:46Thank you lord sugar
00:48:58I mean this is a a bloody disgrace
00:49:01I'm gonna have a much deeper dive into this to see who out of you is not going to remain in this process
00:49:08Off you go
00:49:17Wow that is so amazing
00:49:19There's a pool
00:49:20Let me touch it
00:49:21Is it nice?
00:49:22It's a bit cold
00:49:22Oh it's like being back at the gorge then
00:49:24I knew I couldn't swim and at the end of the day I don't regret it happy that the team won and I think I did a great job
00:49:32Get used to this oh my god you have no idea how nice this is
00:49:37I am so happy we won it's nice to put the boys where they are and nice for us to come in and have a glass of fizz
00:49:45Oh my god there's a fire
00:49:46You're gonna get me a drink please
00:49:48Yes I can
00:49:48What would you like babe?
00:49:49Martino
00:49:50That's five pounds please
00:49:51That's not what I ordered
00:49:53Em get out of my pub
00:49:56I think we actually won by the skin of our team
00:49:59So let's hope we can up our performance task too
00:50:02Cheers to winning this task and cheers to winning many more
00:50:10It's very very obvious why we failed this task
00:50:13Time management
00:50:14But they were abseiling
00:50:15How on earth can I say guys you know what the four of you that haven't abseiled yet
00:50:18You guys calm down and then we'll just take it from there
00:50:21Verdi is responsible for the failure of this task
00:50:24He claims that he wants to go into running events out in Dubai
00:50:27And he can hardly host an event in Inverness in Scotland
00:50:30If you had arrived at two o'clock as we agreed
00:50:33Yeah
00:50:33Would we have given the guests everything that we promised?
00:50:36No we would still have had a delay through sourcing the alcohol
00:50:39My answer is yes
00:50:40No but no
00:50:41Okay okay
00:50:41The answer is yes
00:50:43If the task is based on performance then Ollie should be fired
00:50:46Because Ollie from what I saw contributed nothing
00:50:50It was pretty clear that alcohol was on the table
00:50:53It was nine pounds per second
00:50:54We just we assumed really that it was a glass rather than a bottle
00:50:59But that assumption is one of the reasons that cost us this task
00:51:03I put phil a sub-team leader because he said he has over 10 years of food experience but it just didn't deliver it's ridiculous
00:51:10Can you send the candidates in please?
00:51:23I've got all your cvs here and i read through them for hours okay
00:51:40Thinking that you are a bunch of credible people that might get my 250 000 pounds investment
00:51:47Well so far you're minus 600 pounds so on the off chance that any one of you becomes my business partner i shall be knocking that off the 250 grand that's for sure
00:52:00That loss is totally unacceptable it is embarrassing
00:52:04Yeah yeah you must have had a feeling that time was running away
00:52:07I think lord sugar if i may jump in there as well
00:52:09I think from my perspective we arrived 40 minutes late
00:52:13But the bulk of the time that was wasted as well was actually clearing up the mess that that was there when we got there
00:52:18So dealing with the alcohol issues so tell me about the drink was there a drink promised or wasn't there a drink promised?
00:52:24So they were absolutely expecting a drink i mean a drink at the end of them coming and abseiling would have been a real good victory
00:52:29It would have been absolute icing on the cake and i think having alcohol would have made a difference
00:52:33I think for you someone who is experienced
00:52:36Would have did they get alcohol we did eventually did they ask for a 50 they got alcohol because of our initiative
00:52:43That proves that says everything there is they got alcohol late not when they could have got it though
00:52:47The thing is is that had you had not been late
00:52:51Right and the food was ready the girls would have still beaten you because they negotiated better on certain aspects of
00:53:00The tasks i would say the failure of the task lies somewhere with the negotiation and not going for the margins that we could have got
00:53:06And a lot of that's over there with you guys fall on your sword boys like this is if you believe
00:53:10But negotiation is
00:53:11Trey don't sit on the fence if you believe the if you believe the failure of the task lies with me say my name
00:53:15Dude you know i say your name in a second right there were negotiations on both sides
00:53:20Those two major areas which led to the failure of this task the first one was poor time management the second one
00:53:27Was also the business negotiation where the team proved that they got 46 pounds
00:53:32Yeah i strongly disagree though paul because even if we'd have got the full 300 we'd have still
00:53:35Been short on the girls so that the negotiation would have happened
00:53:40I agree again that we made a time error but that was one error you guys made multiple errors
00:53:44You went from the fourth step to sixth step that's an extreme speculation and that should have been brought into consideration when you know with the timing
00:53:50But ollie what did you do other than to step back
00:53:53I got involved with everything
00:53:54Talk to me talk to me i got stuck involved with the kitchen um
00:53:58I did a similar job to what jack and paul did are you going to agree on that
00:54:02Oh i definitely i definitely wouldn't agree with that
00:54:04Um right i've had enough
00:54:07Verdi yes lord joker you're gonna have to bring two people back in this boardroom yes lord joker
00:54:17So the two people i'm going to be bringing back to the boardroom are
00:54:21Ollie and uh steve
00:54:24Ollie and steve yes
00:54:27Wow
00:54:28Right
00:54:30Okay the rest of you gentlemen i just want to tell you this is not a bloody holiday camp you're not here to enjoy yourself
00:54:38It's not a game get out and i'll see you on the next task
00:54:47Okay gentlemen one of you will be leaving the process today off you go
00:54:58So what do you think of verdi karen he wants you to invest a quarter of a million pounds in an events business
00:55:04This was an events task and it cost you money that's not a good sign yeah
00:55:10Tim what's your call on steve in the negotiation they walked away with a bad deal you could see it going wrong
00:55:16He didn't do anything about it
00:55:19And ollie when all your colleagues are asking you what did you do i mean that's never a good sign in this process
00:55:25Hmm
00:55:29Yes could you send the uh three candidates in please
00:55:40So verdi we're starting with uh steve why have you brought him in here please please tell me mate because as far as i could tell
00:55:47This whole boardroom you've been saying the fault lies over there and with phil and suddenly the next thing i know i've been brought in here
00:55:54So negotiation was a big impact to why
00:55:58This task was a fair negotiation that you steamrolled over my negotiation give me a quick second
00:56:03But i understand it you started off the negotiation and you got elbowed out
00:56:08So we came in we agreed this this this idea that we'd start at 450 the client then came back and said 200
00:56:15My next thing would have then been to outline why we're going at 450
00:56:19So you don't think he should have brought you back in here then you don't think put me back in here
00:56:23In actual fact the only person that signed off on that deal was was you no so you still had an opportunity to get back in
00:56:31Moving along just move along a minute same question when it comes to ollie
00:56:36With ollie like ollie for the past few days i've literally not really heard of what you've been doing
00:56:41What i did was now there's four of them they're all concentrated on the main course and left me on my own to do the pudding which is 50
00:56:50Of the meal right i am no cook did you think it was the wrong selection then for you to go into that into that section of the
00:56:57Of the task yeah verdi picked me to go in that division so ollie i've got a question for you um
00:57:03So do you think you would have been more suited in the corporate team i would quite like to have got out there yeah
00:57:10Yeah so just to let you know lord sugar ollie stayed quiet he didn't say it's not quite yes
00:57:16He did decision no no no before it was even no i said no no so do you think he
00:57:21preferred hiding in the kitchen definitely
00:57:25Ollie do you think you could have not spoke up and be like verdi you know what i do actually have that corporate experience keep me in there
00:57:30I'm not your babysitter i'm not your babysitter i'm the project manager if you always under promise and
00:57:36Over deliver right right did you
00:57:39As a team i don't think we did but steve could you have spoke up and said yo guys we need to hurry up steve
00:57:44You didn't have any other responsibilities so i didn't have any other respon
00:57:48Okay yes hosting yes hosting but you could have kept track of the time for me all right i think i've had enough
00:57:53of that i've had enough of that i don't want to hear any more from anyone else now i'm just going to summarize here
00:58:00I'm going to be very frank i think steve you are a great talker
00:58:06It is difficult to negotiate if one of your colleagues drops you in it by
00:58:12Dropping the price when you're trying to keep the price up on that basis you know i'm going to say that you
00:58:20You're going to remain in the process
00:58:22Thank you lord sugar so just tease me to you two now verdi and ollie
00:58:27No i don't want you adding anything i can't get away from the fact that you claim that your your business is going to be an events
00:58:39Organizer and then i lay on an event for you and look at the mess we got into you lost me money
00:58:44And ollie it's funny that you know you've been you're amongst eight colleagues um and quite a few of them didn't know what you did
00:58:54um and so i say no smoke without fire so
00:58:58So it is difficult but verdi it is
00:59:07Quite regretful
00:59:14That we lost money
00:59:15It's a tough one ollie i'm sorry to say mate but um
00:59:26You're fired okay thank you very much
00:59:29Karen tim watching up the opportunity
00:59:38That was very very tough that is you know because he's a nice bloke
00:59:43you're staying here because
00:59:46you had the balls to take on the task
00:59:49which i like
00:59:49Okay off you go thank you
00:59:57A little bit disappointed to go out first but it's been a fantastic experience on this process and i wish each and every candidate the very best of work
01:00:07Steve is definitely coming back we have no idea collectively why he's in there
01:00:12Out of verdi and ollie ollie i didn't feel contributed enough
01:00:18You know i'm going to stick my neck out i don't think we're going to see
01:00:22Verdi again
01:00:24Oh no no no
01:00:36Steve how was it for you mate i don't know why i was in there and i think by the end of it
01:00:40Lord sugar didn't know i was in there either so hey
01:00:43Why was he in there yeah what was it like i said guys look it is what it is look it was honestly
01:00:48One of the worst things in my life worse than coming down that wall
01:00:54Maybe not as bad maybe not as bad maybe not as bad
01:00:58Now 17 candidates remain
01:01:02The search for lord sugar's next business partner has begun
01:01:09Next time you're going to create a manufacture mini cheesecakes oh heartbreaking temperatures rise
01:01:17Why does the oven keep beeping i don't know i'm just ignoring it because i have to get the work done
01:01:20Sales fall all right guys who want some cheesecake
01:01:23And in the boardroom you're screwed up it's as simple as that you're fired
01:01:32Right let's negotiate head over to bbc2 in 30 seconds all right 10 seconds now for the apprentice you're fired
01:01:39And here's a life-changing opportunity applied to be on the next series head to the take part page of the bbc website
01:01:53You
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01:01:57You
01:01:59You
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01:02:03You
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