- 4 months ago
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00:00This is not a holiday camp.
00:03This is a business proposition from heaven.
00:07Lord Sugar is searching for a brand new business partner.
00:12Forget about Brexit.
00:13In this process, I'm the one who decides who's going to remain and who's going to leave.
00:19Competing for his cash.
00:22Millionaire moguls in the making.
00:25This is a bloody shambles.
00:27It was boring, boring, boring.
00:29There was no bloody strategy.
00:31We need to go now.
00:32Run.
00:33Oh my God.
00:34It's a prize worth fighting for.
00:37Can you actually physically do it?
00:38No.
00:39Your behaviour is ridiculous.
00:4118 candidates.
00:43Are you putting any input?
00:44I'm asking.
00:45Are you just trying to stray away from actually making a decision yourself?
00:4712 tough tasks.
00:50To infinity and beyond.
00:52One life-changing investment.
00:54You're fired.
00:55You're fired.
00:56You didn't follow the money.
00:58You're fired.
00:59I'm giving each team a brand new car and you have to launch it.
01:12With James in the driving seat.
01:14We're actually in a medieval setting.
01:17Where?
01:18Medieval.
01:19They didn't even have cars then, did they?
01:20First we want this wide shot.
01:21Sargent made his directorial debut.
01:23You need to say action or I'm not coming.
01:25But produced a horror movie.
01:27Get out of the way.
01:28Get out of the way.
01:29Action.
01:30I'm going to love this.
01:31Go, go, go, go, go, go, go, go, go, go.
01:32You just see if I got straight now, love.
01:35The other team's adverts stalled.
01:36Whoa, whoa, whoa, whoa, whoa.
01:39And in the pitch...
01:40Did anyone pick up and think it was an advert for a bicycle?
01:43Anissa was out of control.
01:44Yeah, exactly that.
01:45We had some feedback saying,
01:46we don't understand why it was a car and then a bike.
01:48Just take her down, tackle her, just do something.
01:51But in the boardroom...
01:52I've got to tell you, vitality.
01:54Their team raced to victory.
01:56Yours was the best.
01:57Yes!
01:58James fell asleep at the wheel.
02:00You let Elizabeth, project manager of the team, feel.
02:02No, he did not.
02:03Elizabeth was pulled over.
02:05Any repetition would be gone.
02:07Understood.
02:08But it was Sargent...
02:09You were the director.
02:10God knows what that was supposed to be.
02:12Who became the seventh casualty of the boardroom.
02:15Sargent, you're fired.
02:17Now, 11 remain.
02:20To fight for the chance to become...
02:22Lord Sugar's business partner.
02:338am.
02:36The candidates have a lie-in.
02:38Get the other candidates and assemble in the kitchen, please.
03:01Yes.
03:06Guys.
03:07Lord Sugar's here.
03:08That's all right.
03:08No, he's not.
03:09Bush, right?
03:10Lord Sugar's here.
03:11What, right now?
03:11Yeah.
03:12Hurry up.
03:18Honestly, you need to get up now.
03:19Harrison, are you going to get down here?
03:27Last but not least.
03:32Well, good morning, everyone.
03:33Good morning, Lord Sugar.
03:35Now, approximately a quarter of all British households have a dog.
03:39And last year, believe it or not, those owners spent £11 billion on those animals.
03:46So I need you to tap into this market.
03:50I've organised for you to take over a doggy daycare centre.
03:55And you'll need to pick the services that will generate the best revenue.
04:01Now, to maximise profits, you're also going to hit the streets to offer mobile services to dog lovers.
04:09You need to win clients, negotiate prices and carry out services to a very high standard.
04:15So let me warn you, if it's not up to scratch, the customers will not be paying for them.
04:21It's quite simple.
04:23The team that makes the most profit will win.
04:25And in the losing team, at least one of you will be fired.
04:30OK?
04:30Off you go.
04:34Keeping the candidates on a tight leash, Karen and Claude.
04:40Each team will compete to win the doggy daycare centre's spa,
04:45or it's canine agility training.
04:48First, for Team Vitality, choose a pack leader.
04:53I've had a dog for seven years.
04:54I'd be happy to lead it.
04:55I'd really like to have a go.
04:57I'd like to put myself forward.
04:58I've had dogs in my family a lot, so I'm quite happy to lead you all, guys.
05:03Nobody else?
05:05Do you want to make a decision, guys, or...?
05:07I'm happy to be led by it.
05:09Congratulations, child.
05:10Much appreciated.
05:12I've got two dogs.
05:14I use doggy care facilities all the time.
05:17For Team Graphene, putting himself forward for a second week, James.
05:22I kind of know the pricing strategy of what most of these things will cost.
05:26Do you appear to be qualified for the job?
05:28Yeah, that's fine.
05:28I'll go with the consent.
05:29All right, cool.
05:29Brilliant.
05:30So I'll be project manager.
05:31Next, split the teams.
05:34Half will be based at the doggy centre.
05:37The others will run a mobile unit.
05:39So I'm going to take the mobile team.
05:41I'm going to take Harrison and Bushra.
05:44You'll be my sub-team leader, Elizabeth, please.
05:46Very well.
05:46And I'd like you to take Joanna.
05:51So for my sub-team leader...
05:53I'd be happy to go for it if you wanted me to go for it.
05:58Yeah, I'm going to make Andrew my sub-team leader this week.
06:01I've never had a dog in my life.
06:02I know you're not a dog owner, but I think you've got leadership qualities that you can get the best out of your team.
06:08It's ridiculous that Andrew is sub-team leader.
06:10I think it's ridiculous that Charles has overlooked me in this case.
06:13I think sometimes I don't help myself because I don't make a convincing argument.
06:16But equally, he's made a ridiculous decision.
06:18Andrew doesn't even go near dogs.
06:21We just need to be like, oh, I love it.
06:23I'll send all my dogs here.
06:25Make out that you absolutely love dogs.
06:27I actually do.
06:28Just not big, scary ones.
06:30It's going to be a good one.
06:31Let's get on the road.
06:3511am.
06:37Teams split.
06:41With three contracts up for grabs, they must compete to secure work for tomorrow.
06:48People say dogs can, like, smell fear and stuff.
06:51Do you know, often the biggest dogs are the most timid.
06:54Yeah, they say that.
06:54And it's the little ones that are the feisty ones.
06:56Like me.
06:58A little bit feisty.
07:03North London.
07:04Elm Tree Doggy Daycare Centre.
07:16First, for Team Graphene.
07:18Hello, I'm Elizabeth.
07:19Hello, I'm Tom.
07:20Tom.
07:21Size up the luxury doggy spa.
07:24Do you want to come through?
07:25Yes, please.
07:27Teams must impress the manager for a chance to run the facility tomorrow.
07:31This is our grooming parlour and spa.
07:35We have Terry doing a pour-de-cure.
07:37Oh, they're loving this, aren't they?
07:39I know.
07:39Lorna doing a blueberry facial.
07:42You all right, mate?
07:43How easy will it be for us to kind of learn the technique?
07:48Because I know, Elizabeth, you've got quite a lot of experience in terms of dogs, but I don't.
07:53I don't own my own dog and I never have.
07:57I'm worried for this team.
07:58In business, you have to convince people to allow you to represent them.
08:02Oh!
08:03But Joanna isn't even trying to hide the fact...
08:05Why did they always come for me?
08:08..that she knows nothing about dogs.
08:10If I was the manager of this facility, she wouldn't fill me with any confidence.
08:14I can't walk in the skirt.
08:17Snapping at their heels.
08:20Team Vitality.
08:22Good afternoon.
08:22My name's Tom.
08:23Hi, Tom.
08:24It's great here.
08:26Oh, hello.
08:27The treatments that we offer here are the pour-de-cure, bath and brush,
08:32and here we have a blueberry facial.
08:35Oh, my God, she's loving it.
08:37She is.
08:38So, what would you charge?
08:40Generally, between 15 to 35 pounds, depending on the breed.
08:44Thank you very much.
08:46Super lush airs, like, better than anything ever.
08:48Nah.
08:48Please, you see.
08:49I'll see you tomorrow, Tom.
08:53Down the road...
08:54This is our agility area.
08:55Judging if training centre classes could pack a more premium profit...
09:02And this is a doggy dancing class.
09:04..team graphene.
09:07And how much does everybody pay for the class?
09:08They pay 12 pounds.
09:10And then how many people in class?
09:11We've got about eight to ten, haven't we?
09:12Yeah.
09:15Next up, team Vitality.
09:19This is a, um, beginner's agility class.
09:22Oh, wow.
09:23I've got four dogs.
09:24My dogs would literally have a field day, yeah.
09:26They'd absolutely love it.
09:29So nice to meet you.
09:29Bye-bye.
09:30Bye-bye.
09:30Bye-bye.
09:31Decision time.
09:33Spa or training centre?
09:35They're both good for different reasons,
09:36but the thing is, there might be less pressure in the spa.
09:39We'll do the spa.
09:39Yeah.
09:40What are your thoughts, guys?
09:42I think that the spa's a better option.
09:43I think we can charge a higher amount.
09:46Absolutely.
09:48With both chasing the spa, the manager will decide.
09:52Hello.
09:52Hello, is that Tom?
09:54I'm speaking.
09:55Tom, we'd very much like to represent your spa.
09:59We're hoping that you'll accept if that's okay.
10:01Well, I feel you guys were a very bubbly and friendly bunch.
10:06Okay.
10:07I feel our clients would really like you guys.
10:09Nice one, Tom.
10:10Thank you, Tom.
10:11I didn't feel Joanna was a dog lover.
10:15I'm really sorry that you felt like that.
10:17Thanks.
10:18Bye.
10:18Okay, that's not ideal.
10:22That's a disappointment.
10:23With the chance to pamper Poochie is gone,
10:26it's the training centre for Team Graphene.
10:29Bye.
10:29This place comes a very close second,
10:31so we just have to make sure we pull it out tomorrow
10:33and get it done.
10:34A smile goes a long way.
10:36I think it's because Tom fancied me.
10:38God, could be.
10:39I have had a lot of Botox, in fact.
10:44Oh, good.
10:473pm.
10:48So we need to think about her name.
10:49I thought Dirty Dogs would be quite a good name.
10:52Is it a bit offensive?
10:54Yeah, it could be.
10:55Across town, prepping to bid for a poop-scooping contract...
10:59Hashtag poop and shoots.
11:01Vitality's mobile team, led by Andrew.
11:04So we're agreeing that we're charging our services
11:07at £20 an hour each, which would be £60 an hour.
11:11Can I make a suggestion?
11:12Should we not just charge a bit more for our labour per hour?
11:15We put our prices too high, people go,
11:17no.
11:18The venue, Forty Hall.
11:21Popular wedding setting
11:22and hound hangout.
11:26Hi, lovely to meet you.
11:27You all right?
11:27Welcome to Forty Hall.
11:29So we've got a wedding on tomorrow afternoon.
11:31OK.
11:31And we need somebody to clear all the dog mess,
11:33because we don't want anyone stepping in anything.
11:38So this is probably the main area that I think you need to focus on.
11:41It's important that this is all completely clear.
11:44Yes.
11:45All the way round the lake.
11:46Yeah.
11:47And then sort of down to the drive.
11:50It's quite big.
11:52Andrew's going to do some calculations and work that through,
11:54but what time would you like us here tomorrow?
11:56Oh, ****.
11:57Get going on me.
11:57Oh, bloody hell.
12:03So what I was thinking is, if we do that for the three of us for tomorrow,
12:07we're thinking £120.
12:08£20.
12:11OK.
12:13I'll be in touch.
12:14Thank you so much, Nicky.
12:16I didn't think it went well.
12:18Andrew swore in front of the clients, which mortified me.
12:21The pricing as well was a little bit low.
12:23When we were talking, we saw the expanse of land.
12:26I thought it was achievable that we could have got around £180 to £200.
12:30I can't stand this one, I'm sure.
12:33Also on their way to pitch, Team Graphene,
12:36led by project manager James.
12:38I think we should have come up with, like, a little name for it as well.
12:41Doggy do-gooders.
12:42What about, like, Pooper Scooper Friends?
12:45Yeah.
12:47How you doing?
12:48Nice to meet you.
12:49I'm James.
12:49OK, welcome to Forty Hall.
12:52We work quickly.
12:53We do graft and we will make sure that from the grounds that you've got
12:56that we completely cover it.
12:58Yeah, basically, once we've kind of got rid of everything,
13:01we also disinfect the area.
13:02It can also help to remove any odours with scented granules,
13:05so it's like an odour control.
13:08So how would you cover with clearing the dog waste
13:10across quite a few hectares of site?
13:12Yeah.
13:12And, for example, treating the whole of that back lawn
13:15within the time available?
13:17It's just not feasible, is it?
13:19It was more about on the spaces,
13:20which you presume are critical for yourself.
13:23The priority for me is that we clear up the dog mess first.
13:26So, price in, £200 for the two hours.
13:30Well, if you get to the end of the two hours
13:31and the job's not done...
13:33..then we will absolutely look at, you know, a partial refund.
13:36I'm not really looking for a refund.
13:37No, exactly.
13:38We don't want to set up...
13:38..a guarantee of a good job.
13:40Yeah, of course.
13:41Bye.
13:41Bye.
13:43It should be quite simple to persuade somebody
13:45to allow you to pick up the poo,
13:47but this team have over-complicated it
13:50and made a mess of it.
13:53Back at the doggy centre...
13:55I've had a thought.
13:57..setting a price for their training classes, Elizabeth.
14:00Let's try it at £25.
14:01So, all of them for £25?
14:02Yeah, let's run it at £25.
14:04OK.
14:04..pricing up their spa treatments, Charles's team.
14:08I think, ideally, we want to get all three in as a package.
14:10All three services, £120, I think that's fine.
14:16Next, book in tomorrow's clients.
14:18I know you're excellent at phone sales,
14:20so I'd like you to start on the calls, please, Michaela.
14:26£25, would that be OK?
14:28Yeah, that's right, yeah.
14:29OK, brilliant.
14:32That's three, actually.
14:34Right.
14:35So, we'll put one of your dogs into each of the three sessions.
14:38Lovely.
14:38Bye.
14:39Bye.
14:40It lasts an hour and a half.
14:42Would you be interested in giving her the full package?
14:44Not all of that, no.
14:46Would you be interested?
14:47Not really.
14:48No, no, not tomorrow.
14:49All right, no worries.
14:50Well, thanks so much for your time, anyway.
14:52When you get somebody else, it's going to be one quiet there.
14:56Hello!
14:57Oh, hello there, how are you doing?
14:58Final call for Elizabeth.
15:00Update project manager, James.
15:03We would have liked the spa,
15:04but the spa has chosen the other team over us.
15:08OK.
15:08It was a very close second.
15:10Yeah, but a close second's not good enough.
15:12You have to be first.
15:14Sorry?
15:14Close seconds, not good enough.
15:16And what we're doing is trying to be positive now rather than negative.
15:19Yeah, yeah, yeah.
15:20We have to go and do the training sessions now.
15:22We need to pass on the job of booking clients to you.
15:25OK.
15:26Agility, dancing, sports.
15:28They're all £25 a session.
15:31OK, OK.
15:32Thanks, guys.
15:33Speak to you soon.
15:34Bye-bye.
15:35Bye.
15:35Bye.
15:37Not ideal.
15:38Why does Bushra have to put a knife in there?
15:40Hopefully she hasn't had any close seconds
15:42that somebody's going to point out later on.
15:46Let's give her a call now and see.
15:48Hoping to avoid a close second.
15:51Gosh.
15:51Time to find out who won the wedding venue poop scooping contract.
15:56Hi.
15:56Hello there, Nicky.
15:57It's James from Graffine.
15:58Hi.
15:58Well, thanks for giving me a call back.
16:01Initially, I was slightly worried about your offer,
16:03just in terms of maybe over-promising.
16:05So, unfortunately, we won't be using you tomorrow.
16:09OK, that's disappointing.
16:10All the best.
16:11Thank you, Nicky.
16:12Bye.
16:14Yeah, if you're available tomorrow, I'd like to book you.
16:17Oh, fantastic, Nicky.
16:18Nicky, I cannot wait.
16:19Bye-bye.
16:20Cheers, bye.
16:21Oh, yeah!
16:22I'm so happy about picking up here.
16:24I told you, you'd feel like that.
16:29With the poop scooping contract in the bag,
16:32next pitch for Vitality...
16:35Thanks for coming.
16:35..a photo shoot for Wild at Heart,
16:38a canine welfare charity.
16:40What's the brief?
16:41What's everything about?
16:42We're looking for promotional shots
16:45of the sweatshirts that we use to fundraise.
16:48How many photos were you expecting?
16:49At least 10 to 20 that I can use.
16:52I'm creatively trained.
16:53I coordinate fashion shoots on a daily basis.
16:55Andrew, as well, both of us have got photography experience.
16:57I wouldn't say I've got photography experience,
16:59but I'm quite good at dogs.
17:01I've got friends with dogs.
17:02Yeah, yeah.
17:04We could do a two-hour shoot for £475.
17:06I would never spend that much on a photo shoot.
17:12We were charity, first of all.
17:14If we were to compromise and come into it,
17:16about the £225 mark.
17:18So I'm thinking more of a £250 with at least...
17:22But isn't that more than you've just wished?
17:25I think we can come into £200 as a final price.
17:28Does that sound like something we could do?
17:29I will think about your proposal,
17:32and I thank you very much for coming today.
17:36Sarah started far too high.
17:38Then she went down to £225.
17:40Andrew went back up to £250.
17:41It's totally unprofessional,
17:43and eventually they ended up at £200.
17:46The pros of photos,
17:48obviously there's more money in each one.
17:49With no job secured...
17:52You need this.
17:53..underdogs Graphene pitch for the photo contract...
17:56Sit, stay.
17:58..and put their best paw forward.
18:01Oh, stay, stay. Other paw.
18:03Oh, that was so clever.
18:07I'm going to be behind the scenes,
18:09taking all the pictures.
18:10What experience have you got with photography?
18:12Oh, I haven't done any photography myself,
18:15but I'm pretty good with the eye,
18:17so I can really see what I want.
18:20I think we'll probably be looking at around the £250 mark.
18:23Yeah, roughly.
18:24I think that's probably a bit high.
18:26I mean...
18:27We could go to about £150.
18:30I'll have a think about that.
18:33I think the drop that Bushra offered
18:34was a considerable drop from £250 to £150.
18:37This task could be won or lost on £100,
18:40so it could really affect us.
18:42I'm hoping it doesn't, but you never know.
18:47Back at the training centre...
18:48That's it.
18:49Oh, oh, oh!
18:50..as his sub-team...
18:51Guard a little bit with the hand.
18:53Oh!
18:54..learn how to run agility classes...
18:56Good boy!
18:56That's you and that's me.
19:00Right, so Elizabeth said to us £25.
19:02I think we can get more than that.
19:05..James decides to maximise profits...
19:07Hello there, is that Pam?
19:09Hello.
19:10..by upping Elizabeth's class fees.
19:12It's £35.
19:14OK, that's lovely.
19:15Brilliant, thanks very much.
19:17Two left on that one, one left on the agility.
19:21So we've got an hour.
19:22We're going to go and do some canvassing.
19:25Prioritising their own appointments,
19:27Vitality's mobile team try to line up more jobs for tomorrow.
19:31PHONE RINGS
19:31Hello.
19:33Andrew, it's Charles.
19:34We've secured the dog spa for our treatments tomorrow.
19:37The dog spa, yeah.
19:38We've got to go and get our training now.
19:39What we require you to do is to call a couple of our leads...
19:42Charles, Charles, we need to do some flyering, bud.
19:45Sorry.
19:46So you're telling me that you're focusing on flyering versus phone calls.
19:49That's your call.
19:50Is that my call?
19:51You're trying to get us to do the calls that you were meant to have made.
19:54Charles, we've got too much to do here.
19:56OK.
19:56Have a hard day to...
19:58Calm down, Anissa.
19:58Anissa, Anissa, I need one voice.
20:00Andrew, can you actually physically do it?
20:02No, we're not able to do it.
20:05For God's sake.
20:07OK.
20:07OK, let's try and get some more people on.
20:118pm.
20:12One hour till work must stop.
20:15Doggy dancing.
20:16That's £45.
20:18Last chance to fill tomorrow's schedules.
20:21Bye again.
20:22Bye-bye.
20:22All about the monies.
20:26Oh, my God.
20:29Hello there.
20:30We've got our service only available tomorrow, cleaning out your whole garden of any poop.
20:34We've also got dog photography.
20:35If you do it for 100 for the photography and 30 for the garden, I do 130.
20:40Perfect.
20:41So, do you think Murphy might want to photo tomorrow?
20:43OK, yeah, we could do something.
20:45Fantastic.
20:45Thank you so much.
20:47See you later, Murphy.
20:47See you tomorrow.
20:49In the spa...
20:50So you just need to be very confident with the animal.
20:53Vitality bone up on grooming techniques.
20:56I've just done his bottom.
20:58Have you?
20:58You're not having a slice of my pizza later.
21:02Last task for team graphene boss James...
21:06Hi, Nadine speaking.
21:07Hi there, Nadine.
21:08It's James.
21:09...find out if they won the photo contract.
21:12I really liked the way that you all were with the dogs.
21:16You were realistic about the price.
21:18Yeah.
21:18So I'm really delighted to say that I'd be happy for you guys to take the task.
21:23Brilliant.
21:24We're really, really happy with that.
21:25Bye.
21:26Bye.
21:26Bye.
21:27Bye.
21:27Bye.
21:27Yes.
21:28Right.
21:29Cold.
21:299pm.
21:33Contracts won.
21:35Clients booked.
21:37Tomorrow it's...
21:39Dog eat dog.
21:408am.
21:49Morning, guys.
21:50Morning.
21:51Morning.
21:52Updating his team, project manager James.
21:55We've actually managed to fully book all your appointments for today for the dog training.
22:00OK.
22:00But the majority of them went for £45.
22:02That's more than we were charging.
22:03We needed to up the money.
22:04We needed to get some more money.
22:07Scoots and shoots.
22:07That is quite good.
22:09Trying to maintain pack unity...
22:11How's your day yesterday, mate?
22:13Vitality boss, Charles.
22:14We did have some concerns when you rang us up to try and get us to make a call to your leads.
22:19I wanted to understand where you guys were up to.
22:21You didn't ask us how we'd done.
22:22You said, let's keep this breathing.
22:23I had a knee set down my ear.
22:24I needed just one voice.
22:25Then you had the cheek to say, if you don't make this call, this is on you.
22:28So this conversation's ridiculous.
22:30I mean, I don't know why we're actually going to escalate now into an argument.
22:33Look, you've got some contracts.
22:34We've got some contracts.
22:36Let's crack on.
22:36Good luck.
22:37Good luck.
22:38Don't forget your poo-piscuit.
22:42Teams split.
22:4411 hours to doggy bag a profit.
22:49It's a luxury treatment.
22:50Two shampoos on them, a bath and brush.
22:53We get a facial with that.
22:54With appointments still to fill, Michaela chases leads.
23:00Go on, then.
23:01Oh, Martin, you're a star.
23:03And what dog is it that you have, Martin?
23:04I have a jug-a-poo.
23:06What's his name?
23:07Moo, like the cow.
23:09OK, a jug-a-poo called Moo.
23:11OK.
23:1410 a.m.
23:15Let's just be gentle with makeup.
23:20For both doggy daycare teams, pet pampering products to boost profits.
23:25In the more expensive retailers, then you would pay like £15.
23:29For Tangle Teaser, these are recommended at £14.95.
23:33Oh, look at that.
23:34And this is one for you, Michaela.
23:36Relax, but with a little glass of Parsec.
23:38What we need to do is we need to walk it.
23:43With clients waiting...
23:45Number one is the pole.
23:46Make sure it's safe and secure.
23:48Joanna and Elizabeth prepare for their first agility class.
23:53I think what might be an idea is to move this.
23:55Then we can get them through the tunnel.
23:58That's too tight a turn, Joanna.
24:01OK.
24:02Elizabeth is a force of nature.
24:06Is it not too close to that?
24:07Yeah, it is.
24:08The course was laid out last night.
24:10Everything is satisfactory.
24:11There's no reason for Elizabeth to come along and start changing everything,
24:14particularly as you've got customers waiting with their dogs.
24:17Let's hope that doesn't lead to any refund requests.
24:20They're coming out of the tunnel and they're coming down here.
24:23OK.
24:23And they're coming over here.
24:25Then they're coming around here.
24:27Then they're coming from here to here.
24:29Yeah?
24:29OK.
24:32So it's quarter past ten.
24:34Also playing the waiting game.
24:36Let's give her a call.
24:37Yeah.
24:38Charles' spa team...
24:39There you are.
24:40I'll speak for you, really.
24:42Chase a no-show.
24:43This is just what I wanted.
24:45Great start, isn't it?
24:46I mean, any other industry or any other appointment,
24:49that'd be a cancelled appointment and you charge it.
24:52That's really annoyed me.
24:57Two miles away...
24:59You wanted us to do all of the side,
25:00the water garden and the ward garden.
25:02Yes.
25:03Charles' sub-team prepare to scoop poop.
25:06We'd like to suggest, for an additional £30,
25:09we'll put on a brown spot treatment onto all the brown spots
25:11and also a bit of repellent, if you'd like.
25:13OK.
25:14You do need to be finished by 12, though,
25:16cos the wedding starts at 1.
25:17OK, sure.
25:17And the other thing is,
25:18if you could pick up any bird mess as well...
25:20OK.
25:21We'll do our best.
25:22We'll make sure we get all the bigger pieces.
25:23All the bigger pieces.
25:23Let's go.
25:29Vigilant, guys.
25:31Is that poo?
25:32If in doubt, just get it.
25:33It's a pretty big one.
25:33In the bin.
25:34Lovely.
25:36So I'm going to do the brown spot bit here, yeah?
25:38But there's loads of bird poo, guys,
25:40but it's a shit ton.
25:42They've taken on a big contract at a very low rate
25:44and they said they were concentrating on dog mess,
25:47but actually they've ended up picking up bird poo
25:49and there's a lot of it.
25:50And that was Sarah.
25:51She confirmed to the client she would do that.
25:53Pick up the pace a bit, Anissa.
25:55Yeah, I know, but the flower bed's really complicated.
25:57Anissa is flapping around.
25:58She doesn't know whether to look in the flower beds
26:00or on the grass.
26:00Here!
26:01Massive poos.
26:02Massive poos.
26:03Loads of them.
26:04It's not rocket science, this.
26:05Poo, bag, put the two together and clean up.
26:11Ah, juicy, that, isn't it?
26:12Yeah.
26:14Try and make it quicker.
26:15What do you think I'm doing?
26:15I'm the one doing all the work.
26:16You're just standing there.
26:17Well, do you want to swap?
26:18Yeah.
26:19Why do we commit to duck poo?
26:21Because this is screwing us.
26:21We didn't.
26:22We said the big ones.
26:23Well, they're all big!
26:24They're all big!
26:25Don't be frantic, guys.
26:26Be calm.
26:28Right, this lawn, I think, is done.
26:35For rival mobile team Graphene,
26:38with no appointments except their afternoon charity photo shoot,
26:42Looks like they've got a dog, that one.
26:44Time to drum up.
26:45That's nothing.
26:47Doggy business.
26:48No, nothing.
26:51Oh, there we go.
26:52We're actually offering some services today in the area.
26:55We're doing pooper scooper service.
26:57Come in.
26:57Oh, brilliant.
26:58Cheers.
27:00We'll do a full sweep,
27:02and then what we can do is use a deterrent, granules,
27:05and then a ground spot repair.
27:06Cost for that will be £100.
27:08That's perfect, thank you.
27:09Well, we'll crack on, then.
27:11There's no question, £100 for jobs that really are quite simple.
27:19Harrison's in his element.
27:21The mobile team has a great opportunity for making lots of cash.
27:24Thank you very much.
27:26And there's the receipt for you for that.
27:28Thank you very much.
27:29At the spa...
27:31Time to see Mummy.
27:32Look at you!
27:33Hello, darling.
27:34...finally underway, team Vitality.
27:37Which one do you want?
27:38Yay!
27:39...cashing in on treatments and pooch products.
27:42So, it's £144.98, please.
27:45Bring it back.
27:46The hell?
27:47Oh, my God, please.
27:49Oh, he's loving it.
27:50Directing his team...
27:51Give him the fizz bath on his feet.
27:53I'll keep my hands clean.
27:55...project manager, Charles.
27:57So, who would like to start brushing?
27:59Yeah, day's going really well.
28:00It seems that Michaela and Jade, given they naturally have longer hair,
28:04they're used to kind of combing hair,
28:06and I'm just prompting them along.
28:08He's had a bath and brush, but we also chapped his pad staying
28:10because it was a little long.
28:11You know what?
28:11You go and explain to the customer.
28:13All right, yeah.
28:14Yeah?
28:14Cool.
28:16Michaela's running the appointment schedule.
28:17She's made all the calls.
28:19Jade's petting the dogs, and she's making the dogs feel comfortable.
28:22OK, I'm just going to give him a nail file.
28:24OK.
28:25Charles is just sitting back and letting them do all the work.
28:28I'll leave you at it.
28:30For Charles's mobile team,
28:34before picking up £150 for poop scooping...
28:38Well done.
28:39..a lawn inspection by the boss.
28:41Oh, there's quite a lot still here, isn't there?
28:44It's just the bird poo is so much more than we thought.
28:47You did agree to do it, though, didn't you?
28:49I think you've probably taken on a bit too much.
28:51I obviously can't pay you the full amount.
28:53Are you happy with £135?
28:56Yeah, I'm happy with that.
28:58Thank you very much.
28:59I appreciate that.
29:01Take care.
29:04I'm pooped.
29:07Three miles away...
29:09Look at the little one!
29:10..next task for James's team...
29:13Hello.
29:13How are you doing?
29:15..charity photo shoot.
29:16Did you want individual shots of the dogs?
29:20Do what you feel is right and best for the charity?
29:23Yeah.
29:23Capturing the fundraising sweatshirts.
29:25Yeah.
29:28That's it.
29:28Get a close-up as well, Bushra.
29:30One, two, three, go!
29:32Go on!
29:32Oh, that's not the photo.
29:35Oh, oh, oh!
29:37Oh, shit.
29:40Oh, that's it.
29:41That's a nice one.
29:42They've got the models hugging the dogs.
29:44It's all very cute.
29:46Well done.
29:47But they've missed the whole point.
29:49The charity wants to raise money by selling those sweatshirts.
29:52That's the reason for the photo shoot.
29:53Oh, that's the one.
29:54Yeah.
29:55Look at that.
29:56But you can barely see them.
29:57Hi, Nitya.
29:58Hi, hi.
29:59So I have a little flick through and show you what we've got.
30:00This one's perfect.
30:04Would have been helpful if you'd have said to him,
30:06can you move your arms so that you can see the sweatshirt?
30:09Can you see the issue with this one?
30:11They're blurry.
30:13I don't think there's ten there that I could really use for the objective.
30:17If you give me all of the shots, then I'll give you 125.
30:21Yeah, we'll agree with 125 pounds then.
30:25No worries.
30:27Bye.
30:27Bye.
30:27See you.
30:30At the training centre...
30:32Go.
30:34Come on.
30:35Doggy dancing in full swing.
30:38A spin round.
30:40Yeah.
30:43Good boy.
30:44Sit.
30:45Cry.
30:47Hey.
30:48Well done, everybody.
30:49Time to take course payments and sell profitable products.
30:54Hello.
30:55Right, so Godfrey, 35.
30:57Yeah.
30:58I spoke to one of the other customers and she was only paying 25.
31:01Apologies, there was a miscommunication that happened yesterday.
31:05But if you're happy with the 25, we'll honour that.
31:07And were you interested in the little treats that we've brought along as well?
31:10We've got some...
31:11Just have the session, please.
31:13No problem.
31:13No problem at all.
31:15There you go.
31:15It seemed like her back was already up and she wasn't really as interested in the products.
31:20Everybody that's been overcharged won't spend any more.
31:22Yeah.
31:23With the pricing a dog's dinner...
31:26Hello, everybody.
31:27Hello.
31:27Elizabeth and Joanna come clean to their next group.
31:30Who have we got here that paid over the £25, please?
31:33Six of you.
31:34Our apologies.
31:35There's been a little bit of confusion, but we just wanted to clarify that the price for
31:38today is £25.
31:39We'll sort your payments out at the end.
31:41All right?
31:42Yes.
31:43We gave people a refund.
31:44Left we lose because of that.
31:45It's down to management.
31:46James overcharged people.
31:48They're actually talking amongst themselves and know that people are paying different price
31:51points.
31:52We're going to head up to the paddock and we're going to play Temptation Alley.
31:59At the spa, appointment's over.
32:02I'm going to give this up to McCall.
32:03Charles heads off to help the rest of his team.
32:08Hello.
32:08Who are knee-deep in dogs.
32:12Hello.
32:13We're finished at the spa.
32:15Have you got some leaves for us to follow up on?
32:17You're all going to have to come to us, I think.
32:19Right.
32:19No problem.
32:20Good luck, mate.
32:22At a new appointment...
32:24Get all the dogs, just put them all on the chair, like a group shop, if that's OK.
32:29The sub team have six pooches to pose.
32:32No, no, no, no, no, no, no.
32:33Take it away.
32:34Take it away.
32:34Take it away.
32:35Take it away.
32:36Hi.
32:37No.
32:37Honestly, if you're screaming and yelping, they're not going to come.
32:41Anissa, Anissa, you need to get her in the picture.
32:45Oh, he's not happy.
32:48Come, come on, come, come, come, come, come.
32:51Yay.
32:52Come, come, come, come.
32:52Last session of the day for Elizabeth and Joanna.
32:55I don't know how you do that.
32:57Okie dokie.
32:58Who likes Prosecco?
32:59With refunds in back pockets...
33:02So we've got some doggy brosé.
33:04We've also got some doggy beer.
33:06A little bottle of beer, I think.
33:07Wow.
33:08Next person.
33:09The Pooch products finally start to shift.
33:156pm.
33:17We've got one hour of trading left.
33:18We need to crack on from here.
33:21For both teams, last chance to scoop up cash.
33:25Let's just have a quick look.
33:26Yeah.
33:26That's one of my favourites.
33:27You've got pretty much what I asked her.
33:29Perfect.
33:30Perfect.
33:31Thank you so much.
33:31Thank you so much.
33:33So what is this going to cost me?
33:34It'd be £125.
33:36That sounds good.
33:38Just take the time of that.
33:39Otherwise you'll smash through it.
33:41And that's for you?
33:42Perfect.
33:42Thanks very much.
33:43Sure.
33:44Well done.
33:47How are we?
33:48Hey.
33:50Team Vitality reunited.
33:52We need you to pick up here.
33:53The shovels are a waste of time.
33:55Just use your bags.
33:56Gloves and a bag.
33:57One, two, three.
33:59I feel like it's...
34:00Get messy.
34:01Oh God, it just went into the grass.
34:03Don't clump it in though.
34:05We'll not get it back out.
34:05I can't help it.
34:06Oh my God.
34:08I'll take some of the doggy beer.
34:10Six of them.
34:11Six, yeah.
34:12With deadline fast approaching.
34:14There you go.
34:15There you go.
34:16Last snaps.
34:17There is some really nice ones.
34:18Thank you so much.
34:19And a final push on poo.
34:22I'm a turd catcher.
34:24Come to me, turds.
34:26Very pleased.
34:28Come on.
34:29You just missed a little bit.
34:30Did we?
34:31There's the old bit there.
34:32Yeah, yeah.
34:32The old bit there.
34:33Thank you very much.
34:35And again, and again.
34:36He's loving that.
34:38What do you think, guys?
34:3955 quid.
34:40Let's do it.
34:41We're going to lose it.
34:4255.
34:42Next one.
34:43I feel like a ghost buster.
34:46We should have been called poo busters.
34:47We can do you a case of 30 pounds.
34:51You're welcome.
34:51Go on.
34:52Thank you so much.
34:56Right, guys, we've passed our deadline.
34:58We've sold as much as we can today.
35:00The high fives are on, you know?
35:01Awesome work.
35:02Well done.
35:03Let's come get ourselves some Paul Seco.
35:05Yeah, baby.
35:06Tonight, tallies will be totalled.
35:13Tomorrow in the boardroom, face the top dog.
35:28You can go to the boardroom now.
35:36Well, I guess, if nothing else, you found out how much people love their pets.
35:59So, Charles, project manager, what did you do?
36:02So, initially, I looked at the team splits.
36:04I put Anissa, Andrew and Sarah on the mobile team.
36:08And I put Andrew as sub-team leader.
36:10Anissa tried to be sub-team leader, though, didn't she?
36:13I'll be honest, my experience last week was that she struggles to handle the pressure.
36:16Right, OK.
36:19Now, you went to visit these two locations, a spa.
36:23Yeah, and the other one was like a training centre.
36:26Exactly.
36:26We decided that the spa looked like the best facility to monetise.
36:31So, you got the spa.
36:32We did, indeed.
36:33I think you were after it.
36:34Yeah.
36:35Right.
36:36So, mobile team, what did you do on the first day?
36:40So, we had two corporate claims to see.
36:42We went to a nice hall, pitching a pooper scooping service.
36:47And your punchline was scoops and shoots.
36:51Yes.
36:51Sounds a bit sinister, really.
36:53Sounds like you cleaned the dogs up and then you give it to the vet to put them down.
36:57Hmm.
36:58Did you get it?
36:59We did get that one, yes.
37:00You also pitched for that, did you?
37:01And you didn't get that either.
37:02Didn't get it.
37:03Not looking great over there, is it?
37:05Next, there was another job to bid for, so we then moved on to the commercial photo shoot.
37:10For a charity.
37:11Charity, yeah.
37:11You didn't get that one, did you?
37:13No, we didn't.
37:13From what I understood, Sarah, you came in at 4.75 and then 2.25 and then you said 2.50.
37:21Yeah.
37:21And then the woman thought to herself, you know what, this lot don't know what they're doing.
37:24We were trying to come across, you know, it's a professional shoot and so on, we tried to sell ourselves.
37:28But I think, yeah, when we came in, as you say, it was a bit muddled in the way that we negotiated.
37:33Hmm.
37:34Anyway, what else did you do on day one?
37:36We needed to drum up business for ourselves the next day, but we got a call from the other team asking us to take one of their leads on.
37:42To make appointments for them.
37:43OK.
37:44And luckily we did decide not to, and on the common we got two appointments for the next day.
37:49Right.
37:50Now tell me what happened on day two with your team.
37:52When we got to the spa, the first client hadn't showed up, so had an hour of downtime, which was unfortunate.
37:57And then we had a really good day from then.
37:59Every client that came in, I think, we upsold.
38:01They were happy with the service, no refunds, and got good money for it.
38:05OK, so what happened with you on this stately home job where you had to remove dog poo?
38:10She basically said, can you get the bird poo as well, which we agreed to get the...
38:14Well, surely you should have gone ka-ching at that point.
38:17Yeah, yeah.
38:17No?
38:17You gave it, done it for the same price?
38:19Yeah, well, we wanted to make sure the customer service was there.
38:23It was a manageable job.
38:23For my car cleaning, someone says, clean my car, now clean my wife's also.
38:28I agree, we should have probably uplifted that.
38:29I did upsell Lord Sugar a treatment on top, so we did upsell to her for doing a brow spot treatment.
38:34And we didn't fulfil both sides of the park for that, but we did get an extra small amount for that.
38:39Right, so, and is that...
38:41Did you do much?
38:42Yeah, the geese poo and just getting everything done.
38:45You were a bit overwhelmed by it all, weren't you?
38:47There was so much geese poo when we got there, it was a bit overwhelming, but we got through it.
38:51He worded you to get 150, but you got 135.
38:54Yeah, we didn't have time to do the other half.
38:56Did you become an expert in differentiating between the different...
38:59Well, that was the concern.
39:00It's not a difficult one.
39:00We tried to say we would just get the bigger...
39:02That was the concern.
39:03...the bigger poo.
39:04So, generally, Charles, good team leader?
39:08We didn't really have much to do with the other team.
39:10We were sort of left to our own devices, really.
39:12Did you do much yourself, Charles?
39:14Yeah, absolutely.
39:15I made a decision just to, you know, absolutely it was important that Jade and Michaela were involved in decisions,
39:20because, for me, leadership's about collaborative, and I think I assisted both of you in everything we're doing,
39:24and that's how we know what we did.
39:26All right, let's move on to Graphene.
39:29Now, then, James, project manager.
39:32That's rather unusual, one week after the other.
39:35It was the right task for me.
39:36It was sales, negotiation, and dogs.
39:40She's a dog lover.
39:42We know she's barking mad also, but...
39:45So, tell me how you set your teams up.
39:47Training class team was actually Elizabeth and Joanna.
39:50Isn't that where you can make most of the money?
39:52Yeah, I was sure that you could make a lot of money in there, and that's why I put Elizabeth there.
39:56But you're the project manager, no?
39:57The reason being, I thought Elizabeth would be very good at running a training class.
40:02Oh, yes, Miss Bossy Boots, I should imagine she would be, yeah.
40:05Do you know what?
40:06When I came into this ballroom, I half expected you to be sitting in this chair.
40:09OK.
40:10Anyway, you didn't get the spa, you wanted the spa, didn't you?
40:13May I explain or should we went to both venues?
40:16Simple question.
40:17And I felt that the spa...
40:18Did you want the spa?
40:19We did a little bit, yes.
40:20It's a slightly close second on the training venue.
40:22OK, so you didn't get the spa, so you ended up getting the training venue.
40:26We did.
40:26James, you went and saw this country home.
40:30We went and saw the country home.
40:31I didn't get that either.
40:32Harrison went in a bit too enthusiastically and said that you wanted to clean the whole place.
40:38Everything.
40:38No.
40:39The whole area.
40:41There was more dog mess there than the whole of Paris.
40:43There was 100 hectares.
40:44I didn't say I was going to clean the house.
40:45Right.
40:45Now, Elizabeth and Joanna, you have to start drumming up some appointments.
40:50Yes.
40:51And you chose a price of £25.
40:53Yes, that's right.
40:54We were running short on time, so we handed it across to the project management team.
40:58Right.
40:58But then you started selling services for £45, didn't you?
41:04We knew we'd lost out in the spa.
41:05They told me it was lucrative, so we knew that we had to claw back some money.
41:08I banged out the calls in about half an hour, booked nine appointments and made £335 revenue.
41:12So, on day two, we've got people coming there saying that he'd sold for £35 or £40,
41:19and they're talking to the lady next door, and the lady next door says,
41:22What? No, I only paid £20.
41:24Yeah, we just apologised and said that the correct amount was £25.
41:29So, you gave them the money back?
41:30We did.
41:31I mean, I wasn't happy when I found out.
41:32Well, the point is, James, you might think to yourself,
41:35I've demonstrated that I can get £45 for them, but done is done.
41:39Didn't you think you were going to get sussed out in the end?
41:42It was just a choice I had to make all the time.
41:44I think that was a big, big mistake.
41:47Anyway, so you had a captured audience there, then you started selling them stuff, didn't you?
41:52We did, and that's one of the reasons we decided to say,
41:55look, if we've got people happy that they're paying the right price,
41:58we get more of a chance of selling.
41:59And we actually did achieve some good sales.
42:01They might have trusted you, then, you know,
42:03and that's why they may have bought a bit of stuff off of you.
42:06OK, so, and then we got the photo job.
42:08Yeah, so we took 200 pictures, she wanted 10 or 20 that she could use
42:12on her social media or website.
42:13Didn't like any of them, did she?
42:15Didn't want them at all, yeah?
42:17Yeah.
42:17And she had these T-shirts on, and she wanted the branding in it,
42:20and a lot of this branding was covered in some of them.
42:23So the original price was 150.
42:26And she paid you how much in the end?
42:27She paid £125.
42:28Hmm.
42:30Right, well, I'll tell you what we're going to do now, ladies and gentlemen.
42:32We're going to start looking at this money.
42:35So, Karen, please, tell me about Vitality's doggy spa sales.
42:39Well, doggy spa sales generated £325.
42:45The mobile team generated £375.
42:49And across the two teams, they sold £114.75 of additional merchandise,
42:55making a total of £814.75.
43:00Right.
43:02Claude, same thing for Graphene, please.
43:05Their dog training sales amounted to £435.
43:08The mobile team sales, £435.
43:13And the dogged dissemination of Elizabeth and Joanna
43:17produced merchandise sales of £407.92,
43:21making a total of £1,277.92.
43:26Well, there you are, James.
43:28You won.
43:29So, congratulations.
43:31After working like a dog all day,
43:33you're going to a top-notch spa
43:35to get a 24-karat gold facial treatment.
43:38Off you go, and I'll see you on the next task.
43:52Right, Charles, go off and come back shortly,
43:55and we'll discuss it and we'll see who's going to remain in the process, OK?
44:08A central London luxury spa.
44:12You've got very soft hands.
44:14Oh!
44:14Oh, that's nice.
44:16Ooh.
44:17Mm.
44:17Mm.
44:18Mm.
44:19Mm.
44:20Mm.
44:20Mm.
44:21Mm.
44:21Mm.
44:22I feel great winning this task.
44:24Usually, people don't step up two weeks in a row to be project manager.
44:27Oh, that's so nice.
44:28But I took a calculated risk, and it turned out well.
44:31Whatever is being rolled on my face is absolutely incredible.
44:38I definitely am getting stronger each week.
44:40I do need to step up as project manager,
44:42but I will prove that I've got what it takes to succeed.
44:45Have I just been born?
44:47Done.
44:48Cheers.
44:49I'd just like to say thank you very much.
44:50Everyone has fully pitched into this task.
44:53Cheers to that, boy.
44:54No, thank you.
44:55Thank you, guys.
44:55Cheers, everyone.
44:56Cheers.
45:01Where were the failings on your behalf?
45:07There was a lack of urgency, just not enough speed.
45:09Whose fault is that?
45:10I'm going to have to say it was Anissa's fault for that.
45:12She was useless, and she just moans and moans and moans and moans all day.
45:16We had to line up six dogs, all looking at us.
45:19Now, you tell me if you can do that in under an hour.
45:21Shut up, Anissa.
45:22Get on with the task.
45:23The pitches, it seemed like there was a bit of a shambles.
45:25The second pitch, I pitched high because we weren't making enough money.
45:29I thought we'd undersold the first pitch.
45:30So, and you can always come down, you can't go up.
45:32Sarah's numbers were all over the place.
45:34Charging 475, then down to 250.
45:36The model over costings wasn't helpful,
45:38but I don't feel that had anything to do with the failure of the task.
45:41Sarah says she's a great entrepreneur.
45:42I don't see what she's done in this task.
45:44You should have put you and Michaela in different sides.
45:47Why?
45:47Have you thought about that?
45:48Because you've got dogs.
45:48Because you haven't got any abilities.
45:49I haven't got a dog.
45:51You have.
45:51No, I don't.
45:52Andrew is just mental.
45:54He's just so defensive and destructive.
45:56It's just unnecessary at this point of the day.
45:59I feel sick.
46:00Yes, Lord Shugger.
46:12Can you send the candidates in, please?
46:14Yes, Lord Shugger.
46:16Lord Shugger, we'll see you now.
46:17Well, I assume you understand, being the eighth week,
46:32that I need to work out whether I'm wasting my time with certain candidates, OK?
46:36So you've got the spa, Charles, right?
46:39Yes.
46:40Now, the spa was where a lot of the money could be made.
46:45Absolutely.
46:45Yeah.
46:46But you didn't.
46:47I mean, you should have realised that the more dogs you process, the more money you're going to make.
46:53Absolutely.
46:54But you only processed four dogs.
46:57Erm.
46:58So why didn't that happen?
47:00Well, as I say, we made as many things as we could.
47:03We physically didn't have time to make some more calls, which is why we did try to get some help from the sub team.
47:08Yeah.
47:08And you said, no, you've got no time.
47:10Yeah, we were canvassing for our own leads for that day.
47:13It's not very good, is it?
47:14I mean, to tell them, no, clear off.
47:16Well, a few more slots booked in.
47:19We could have got £240 worth.
47:21And then you've got the upsell potentials.
47:23Yeah.
47:23My question would be, how come they didn't drum up more business?
47:26So I could throw the same back to you.
47:28If you'd have got the right price for this daily home, which might have been another £200 or £300 worth of revenue.
47:32If we'd have increased it to the price that the others bid for, we'd still be in this mess.
47:36We're £400 down, and the money was lost on their side.
47:39Well, no, because, you know, you charge £120 to do that stately home.
47:44I mean, Claude's team, they got paid that for just doing some bloke's gardening.
47:47Can I just say in the car, I suggested to both of you that we go and hire for a commercial property because we could probably make more money.
47:53And no one listened to me.
47:54So why doesn't your general team mates have any confidence in it?
47:57I don't know.
47:58I just think I'm underestimated, and I do have good points.
48:00All I hear from Karen is you get flustered and you're flapping around and think everything that goes wrong is funny.
48:07I think you have to have a sense of humour about some of the process sometimes.
48:10Yeah, well, we're all in stitches about this.
48:11Yeah, I mean, the only problem I had with the pitch is that a couple of expletives have been used around the client that could have cost us the pitch.
48:17Yeah, I heard about that, and I had a long chat with you, Andrew, about getting your act right a couple of weeks ago.
48:24And you seem to have ignored me.
48:26You're 26 years old.
48:27That's equivalent to three years old in dog years.
48:29You're still showing immaturity as far as I'm concerned.
48:33Jade, where's the fault in this task lay?
48:36There wasn't necessarily enough structure in the day.
48:40Is that because the project manager didn't organise you well?
48:42I think generally you helped us.
48:45Do you think he'd done anything, Michaela?
48:48Maybe not as much as what he could have as a project manager.
48:50What would you expect me to do? I'm curious.
48:51Well, sell some slots.
48:53Put some punters in.
48:55It wasn't from lack of trying.
48:56Put some dogs in.
48:56It wasn't from lack of trying.
48:57Michaela made the phone calls, Michaela made the appointments, Jade looked after the dogs.
49:02Michaela, what have you got to say?
49:05There's times when I felt like I was the project manager.
49:07I felt more pressure on this task than what I did on the task when I was actually the project manager.
49:12OK.
49:13Charles, who are you bringing back into this boardroom?
49:16I'm going to bring Andrew back, and I will bring Anissa.
49:20I did deliver the job. I delivered the job.
49:22You three ladies go back to the house, OK?
49:31I'd like you to step outside, and I'm going to discuss this matter with Karen and Claude,
49:37and I'm going to decide who is remaining in this process, OK?
49:40Thank you, Lord Sugar.
49:41Well, what a mess.
49:49It was very poor indeed.
49:51Charles has actually lost six out of eight tasks so far.
49:55Oh, he loves a bit of delegation, does Charles.
49:58And he thinks great leadership is about directing people to do his job.
50:02I don't think over the weeks that he's done very much.
50:04Andrew, do you know what?
50:08I did warn him about his laddish behaviour, and he's just taken no notice whatsoever.
50:13He's swearing in front of clients.
50:15He's young for his age.
50:16He's a man-child.
50:17I think that he has tried to be less laddish, but old habits die hard.
50:21Well, Anissa, she is a mystery to me.
50:25Doesn't seem to do anything.
50:27Laughs and giggles at everything.
50:28She's completely unfocused.
50:30I think she would drive you mad if you went into business with her.
50:33I think maybe in her industry it is OK to lark about, to joke about a bit,
50:37but I think in this process she hasn't got the approval of her other colleagues.
50:48Yes, Lord Sugar.
50:50Can you send the three of them in, please?
50:51Yes, Lord Sugar.
50:53You can go to the boardroom now.
50:58It's two-thirds of the way through the process.
51:10So, it's time to be serious, really.
51:13It's time for me to be serious.
51:14And I have to work out whether I'm wasting my time with Deadwood.
51:19So, Andrew...
51:21That's not you.
51:22We've had a lot of dialogue about you in the past few weeks about this laddish behaviour.
51:28Can I say my customer service has been phenomenal, I like to think.
51:32I didn't think so when you were swearing in front of the client, when you were pitching.
51:35What's with the swearing?
51:36What is with it?
51:37I don't come from the corporate world.
51:39I don't go to boardrooms.
51:40I come from bars, I come from shops.
51:43Now I'm working as an engineer, I work with a lot of blue-collar engineers.
51:45So, can't you adapt?
51:47And I have adapted.
51:48I have come to this process.
51:49Charles, you claim that you took your family business,
51:53was losing £350,000 a year, and that makes £200,000 a year.
51:57Absolutely.
51:58So, if I was to speak to your dad, that's what he would tell me?
52:00Absolutely.
52:01It's like, have my son done it all?
52:02Honestly, I've done it all, but most likely, yeah,
52:05I always outperform the market every single place I go to.
52:07You haven't outperformed the market here, have you?
52:10Possibly, I haven't shown much of your colours, no.
52:12No.
52:13Anissa, you say the most important thing in business is to have fun.
52:17Well, to have...
52:17You know, if you want to be in the business and have fun,
52:19you should open a fun fair.
52:21But it ought to be enjoyable,
52:22and all I can say is I really, really put my...
52:25everything I had into the last task as well.
52:27How can you laugh all the time and giggle when things go wrong?
52:29I don't laugh all of the time.
52:30For example, I care about the pricing strategies.
52:32I said we should be charging more for a commercial property,
52:34and I just got shot down for...
52:36Yeah, you only said that once, but you said it dead timid and shy.
52:39Oh, I didn't.
52:39You should have just came forward and said,
52:40no, this is what we need to do.
52:41I know, I did, and then Sarah was like,
52:42no, that's not what we should do.
52:44And if I hadn't taken on the photography
52:45and delivered it in the way that I could,
52:47we wouldn't have made any revenue at all.
52:48That was all down to me and my photography skills
52:51that I had to pick up really quickly.
52:51Sarah would have done it.
52:52I mean, there was no great skill.
52:54Who do you blame for the failure of it, then?
52:56Charles.
52:56You didn't make enough of the sales on the clients
52:58so that we basically could have made all that money,
53:00and that wasn't made at all.
53:01So you think you priced well with Stay at Home
53:03and you did well losing...
53:03Well, I contributed to saying we needed to charge that higher.
53:06I did say that.
53:07Yeah, but Anissa, no-one's got confidence with you.
53:09And you don't make any decisions.
53:10Flap, flap, flap, flap.
53:10It wasn't flap, actually, Charles.
53:11OK.
53:12I was really focused.
53:13Right, OK.
53:13That's your opinion.
53:14Andrew, who should be fired, do you think?
53:16Charles, due to no strategy,
53:18and then secondly, I'd say Anissa
53:20for costing us quite a bit of time in both the hall...
53:23Andrew.
53:24...and the fact that she didn't do anything.
53:26Andrew, you didn't want to pick up the...
53:27Initially, and then you got involved, fair play to you.
53:29And I was sweating.
53:30It wasn't that slow behind you at all.
53:31And I was sweating all day.
53:31And I was seeing the photography,
53:33which brought in most of the money, actually, so...
53:34You were dragging your heels for the majority of the day.
53:36I wasn't dragging my heels.
53:37I got really involved.
53:38I got really involved.
53:39I was slow because I wanted to be thorough,
53:40that we didn't miss anything.
53:41You were flustered.
53:43You were flustered.
53:45Lady and gentlemen,
53:47I think I've heard enough,
53:49and I'm going to summarise the way I see it.
53:53Andrew, you come across to me as immature.
53:58The swearing, I don't like that at all.
54:00I did warn you about it.
54:01In this particular task,
54:04you undervalued the stately home job.
54:07You want my honest opinion?
54:10I think you're here maybe four or five years too early.
54:13I don't think you're ready yet.
54:15So, Andrew, you're fired.
54:18Thanks for the opportunity.
54:20Cheers.
54:21Good luck, mate.
54:22Anissa, you say here,
54:41you believe that you are good at pitching,
54:43selling ideas and building relationships.
54:46In my day-to-day life, yes, that's what I do.
54:48I run a business, I've got a successful business.
54:50What have you been doing here?
54:51I don't think I've had an opportunity.
54:53Week one, I accept.
54:54Week eight, by now, no-one's listening to you.
54:56Why not?
54:57Maybe it's because my personality is quite fun
55:00and maybe sometimes a bit giggly.
55:02Maybe that's why people aren't taking me seriously.
55:03Charles, Mr Hindsight,
55:06when it went right,
55:08you would tell us why it went right.
55:09When it went wrong,
55:10you would tell us why it wasn't your fault.
55:13Nice enough fellow, I hear.
55:15Could be a man's best friend.
55:16But just like the dogs,
55:19you seem to lay around and do nothing.
55:21I think that's very harsh.
55:22Well, I said I don't want to hear from you anymore.
55:24So, Charles,
55:25you've made life very difficult for me.
55:29But, Anissa,
55:31eight weeks and...
55:32I just want the opportunity to be able to show you
55:34that I can be what I do in the day.
55:35I think you've had the opportunity.
55:38Anissa,
55:40you are fired.
55:41Thanks for your opportunity.
55:42Take care.
55:46Charles,
55:54I'm looking for a business partner who leads.
55:58I don't want a consultant
56:00telling me after the event
56:02of why my investment
56:04has gone down the pan.
56:05So, I wish you the best of luck.
56:08But, Charles,
56:09you're fired.
56:11Thanks for the opportunity.
56:11It's two-thirds of the way through the process.
56:22And, well, you know,
56:23we all know.
56:25We get a feeling for people.
56:26I have to close my eyes
56:28and try to envisage
56:30these people
56:31in business with me.
56:33And in all three cases,
56:35I couldn't see it.
56:42Hello.
56:45Oh, my God.
56:46No-one's coming home.
56:47He sacked them all.
56:49Lord Sugar's sacked them all.
56:50James, you're joking.
56:52Lord Sugar has sacked all three of them.
56:53Yeah.
56:54I think the competition
56:58has officially begun.
56:59James, there's only two boys left.
57:01Boom.
57:02All jokes aside,
57:02you'll be lucky to have either one of us.
57:03And that's not even trying to be funny.
57:04How embarrassing.
57:05Well, you wouldn't be lucky to have one of us.
57:06I feel embarrassed for you
57:07that you think that.
57:07So, you wouldn't like to work with me?
57:09No.
57:11On the plus side,
57:11there's three extra portions
57:12of dinner tonight, guys.
57:13Yeah!
57:14Cheers.
57:17Now,
57:18eight candidates remain.
57:20Lord Sugar's search
57:22for his next business partner
57:24continues.
57:28Next time...
57:29You have to invent
57:30your own recipe kit.
57:33A foray into food...
57:34Do you want me to turn it up?
57:35Go, go, go, go, go.
57:36He doesn't like that idea,
57:37so get away from that idea.
57:39Sorry, sorry, sorry.
57:40I've missed a...
57:40OK, wait.
57:41...leads to kitchen nightmares.
57:43You know how you're my favourite?
57:46I am dressed in a pea suit.
57:48Too many cooks for the broth at this stage.
57:50And in the boardroom...
57:52I am embarrassed.
57:54What did you think you were doing?
57:55Things boil over.
57:56You are fired.
58:02Now, I'm looking for my next business partner.
58:05If you'd like it to be you,
58:07apply now to
58:09bbc.co.uk
58:11slash
58:12apprentice.
58:15Thanks, Lord Sugar.
58:17Over on BBC Two now,
58:18The Apprentice,
58:18you're fired.
58:20Okay.
58:23Bye.
58:23Bye.
58:24Now,
58:24go.
58:25Bye.
58:26Bye.
58:26Bye.
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