Skip to playerSkip to main content
CCNTV6
  • 1 year ago
As half a million consumers are set to have a weekend without water in their taps, we touched base with WASA's acting CEO Kelvin Romain today to find out how the planned shutdown of the Caroni Water treatment plant kicked off.
Transcript
00:00The current water treatment plant did go out of production today at noon.
00:06As planned, this was done to facilitate maintenance works on our system,
00:12as well as to replace our transformer at our water treatment plant
00:16and to install flow meters on our transmission systems.
00:21The planned shutdown, which started at noon on Friday,
00:24is expected to benefit consumers in the coming weeks.
00:28And as previously promised, the inconvenience will only last two days.
00:32We anticipate the works to be completed by Sunday
00:37noon with the supply being restored at that time.
00:41As the shutdown was planned to do critical maintenance,
00:44authorities took a decision to make use of downtime to conduct
00:48ancillary works along the Karani North and South Transmission Pipeline network.
00:54When the supply is returned, we anticipate 24 to 48 hours before the supply stabilizes.
01:01However, we anticipate that our customers on the extremities may
01:05take a bit longer to receive a supply.
01:07People with water tanks were implored to fill in advance,
01:11and WASA has increased staff at the call center
01:15and a struck-borne fleet to augment supply to those without.
01:18During this period, we expect some level of shortcomings or shortfalls,
01:24as such, we would have expanded our truck-borne supply,
01:28especially to the customers who are affected by the shutdown.
01:31I'd also like to impress upon our customers to continue to conserve.
01:35You can request the truck-borne service through WASA's service app,
01:38which can be downloaded from the Play Store or the Apple Store,
01:42or you can use the authority's website to make your request.
01:46For any further information or assistance, consumers are asked to contact
01:51the Customer Call Center toll-free at 800-4420 or 800-4426.
Be the first to comment
Add your comment