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I've been helping grow a business in upstate New York via more phone calls and website clicks through Local SEO. A few things about this business that are important to state. First, they were having problems with getting verified on Google Business Profile / having pending edits, so I helped fixed both of those problems over the summer. After that, I've been running @localfalcon heat map scans, and sending over tips for them to implement to improve their rankings / making some of these changes on their behalf

Timestamps
0:00 Introduction
0:15 They Had a Google Business Profile Verification Problem
0:40 How I Go About Local SEO - Local Falcon Scans
1:15 How I Go about Local SEO - Look at Competitors
1:42 How I Go About Local SEO - Make GBP Changes
2:17 How I Go About Local SEO - More Scans
2:23 How I Go About Local SEO - Rinse and Repeat
2:39 Their SoLV Growth
3:10 The Heat Map Change (Before and After)
3:52 Competitor Review Landscape
4:57 TM Blast GBP Example
6:40 In Conclusion

Are you looking for similar results for your business? https://tmblast.com/services/ny-local-seo/

Want to run a free heat map scan for your business in Local Falcon? If so, use my affiliate link to do just that! https://localfalcon.com?fpr=greg81


#LocalSEO #LocalSEOService #localseostrategy
Transcript
00:00Hey everyone, what's going on? Greg here again from Team Blast. I want to share how I've been
00:03helping a local business here in upstate New York rank better for their keywords, which is
00:08driving more phone calls and website clicks to their business and they're getting more leads
00:11through local SEO. So just some background, back in June, they reached out to me and they could
00:18not get their Google business profile verified. So I helped them with that. Then there were pending
00:22edits that were not going through. Google said it's going to take about 30 days for those to push.
00:26I got that fixed. So after those two changes got made, then I've been helping guide them on
00:31changes that they can make to their business profile for Google and how they're able to get
00:35more phone calls and website clicks, as you can see here through better keyword rankings.
00:39So how I go about local SEO, and this is going to be just Google Maps only. I'm not going to focus
00:43on the website, Apple Maps or Bing Maps for this video. So to start, I always recommend using local
00:50Falcon to get the keyword baseline. So assuming you got your Google business profile verified,
00:54you want to run local Falcon scans. So let's pretend this business is an HVAC company. Let's
00:59say you're a new business. You're naturally going to say, okay, what service area do we want to cover?
01:03Maybe it's five miles around Saratoga Springs, New York. Maybe it's 10. If that's the case,
01:08run the keyword scan for terms like HVAC, HVAC near me, HVAC company in a five or 10 mile
01:13radius scan to see how you show up. Next, you want to look at your top competitors within local Falcon.
01:19So you can see who's ranking at the top. The top is something called share of local voice.
01:23That's the percentage of time out of every dot that the scan runs if you're on page one of Google
01:28or not. So Google only displays dots one, two, or three of those, the dark green dots on page one
01:34of Google via their search results. That's where the majority of impressions take place, website
01:38clicks, and phone calls. So you really want to be in those top three dots. Next, you want to make
01:42Google business changes based on what the scan shows. So hypothetically, if the keyword is HVAC
01:47or HVAC company, you run the scan and within a five or 10 mile radius, you're maybe positioned
01:53five or six for areas like Wilton or Boston Spa or Boston Lake or Saratoga Springs. You want to
02:01include those cities and towns directly in your description, your questions and answers, product
02:05and services, updates, and so much more. These are ways to kind of give a little more context
02:10to Google. Of course, we can talk about local directories in the website, but again, we're going
02:14to just focus on Google business profile for this video. Next, run more local Falcon scans,
02:19see if the changes you're making are improving your share of local voice, and then rinse and repeat.
02:23So think about all the different keywords people can search for HVAC near me, HVAC contractor,
02:28commercial HVAC, et cetera. You want to do the same strategy. Keep running the scans, get the baseline,
02:33and then work towards making Google business changes. Then you can improve your share of local voice.
02:39Now, this is the keyword scan. I've redacted it and also the account that I'm helping
02:44but they are the blue line. It's a little bit hard to see their share of local voice trend.
02:48So what I did was I actually just removed all the competitors just to kind of display how their
02:52share of local voice is increasing within an eight mile radius, which is why they're getting
02:56more and more phone calls, more impressions, more website clicks, more leads for their businesses.
03:00It's actually one of their top non-brand keywords according to Google business profile,
03:04which is why I'm tracking this. And again, we're getting about 72% of the dots now on page one.
03:09So what do I mean by that? Heat map before and after. So this is the eight mile scan and I have
03:15the nine by nine grid over here. On the left-hand side on August 11th, this is their map. And now on
03:21September 15th, this is their map today. On the surface, you look at this and you're like,
03:25I don't even know what I'm looking at. Well, what you want to really focus on is dots one,
03:30two, and three. So the darker, the greener dots. It means you're on page one of Google. So if you're,
03:35let's say position four or five, you're actually not on page one, people have to click on map search
03:40and then find your business listing. So you want to flip as many of those dots as possible.
03:44Dots one, two, and three, just get into the top three. It's going to give you more impressions,
03:48more website clicks, more phone calls. We're seeing that with the account that I'm helping.
03:52One thing I also focus on too is the competitor landscape. Now I have several videos about this
03:58where I go into more detail, where I click on different listings and I look at the SERP and I try to
04:03figure out ways to rank better. But at a surface, you really want to look at the number of competitors
04:08that are within this eight mile radius, nine by nine grid. And you want to look at the top
04:13competitors via share of local voice. You want to break down their business profile via gaps.
04:16So gaps can be things like their primary category versus your primary category,
04:20secondary categories, ones that you might have versus ones that are missing,
04:24local area codes. You can look at the number of reviews, physical address for service area only.
04:30There's a lot of gaps that you can look at. So local Falcon is a great first step that you can
04:35take, but then I recommend maybe put everything into a Google sheet or Microsoft Excel, just to
04:39kind of look at those easy gaps. And you can also use ChatGPT as well. One thing you could do is you
04:43can kind of upload your list to ChatGPT and you can say, okay, based off everything I've identified
04:48via these columns, what are the top three gaps that I should really try to close to rank a little bit
04:54better? Just a, just a quick tip. So this is my Google business profile. So I'm not going to share
05:00the account that I'm working on, but very, very standard. As you can see here, I have a book online
05:05button, which I think actually is a slight ranking factor, not so much via keyword rankings, but I think
05:10with dwelled time and then people potentially reach out to your business. But what I recommend to them
05:16and for any, you know, either new or established businesses, add photos of the team working,
05:23especially if you're an HVAC company, share the photos of the team doing the projects that you,
05:27you know, offer. Try to upload this maybe like on a weekly basis. You really want to keep this as a
05:32fresh ranking signal. Next is having a physical address. I keep stressing this. This is a huge ranking
05:37factor. Get a physical address. It will help you rank better than just being a service area only. I'm
05:42sure you can find some affordable rents, um, for your business. Uh, you want to have questions and
05:48answers. So again, you might say something like, do you service Saratoga Springs, New York for HVAC?
05:52And you can say, yes, I do. And you can explain how, you know, you're surrounding towns, et cetera.
05:57You want to have reviews from the web. So if you have a Facebook account, if you have a trust index,
06:00if you have some other third-party sites, they'll actually be brought into your Google business
06:04profile knowledge panel. Those are actually indirect ranking signals, but I think they actually hold more
06:09weight and simply just only relying on, um, Google reviews. Um, next is your description. I mentioned
06:15this before. You can actually include where your location is in the nearby towns and then update.
06:20So share what is going on with your business, share the projects you're working on the cities.
06:26Again, this is dwell time ranking ways to rank a little bit better. So if you're an HVAC company,
06:30you can say, say, we're going to be in Glens Falls, New York. And then later on this week,
06:33we're going to be in Saratoga Springs, New York for a commercial HVAC project.
06:39So in conclusion, obviously you need your Google business profile, verify that step one.
06:44Um, if you do need help with that, feel free to reach out. There's no guarantee with that, but,
06:48uh, I have, um, had potential clients reach out to me and when I've gotten access to their
06:53Google business profile, I've seen in their account that says not verified, or there's an
06:57error with it. And it tells me that Google does not believe in this location. So therefore the
07:01changes that you're going to try to push won't go through. So it's critical to make sure it's
07:04verified. Um, same thing with pending edit edits to make sure all that is pushed.
07:09Next, you want to run local Falcon scans for several different keywords and radiuses. Get
07:14the baseline metric because you need to know exactly how you rank. So again, I keep saying
07:19this, if you're an HVAC company and you reach out and you say, I need more leads. Like obviously
07:24that makes a lot of sense, but if you're starting at a zero percentage point for the term HVAC or
07:29HVAC near me in a five or 10 mile radius, you have to start working your way up and getting
07:33onto page one or more places to get more leads. So it doesn't happen overnight. So it is a process
07:38to do that. Next is making those Google business profile changes to your account. So descriptions,
07:43updates, photos, getting reviews, responding to them, products and services, et cetera. There's a
07:48lot of changes you can make to rank a little bit better. And then finally the rinse and repeat
07:52part within local Falcon. So again, I mentioned maybe the term HVAC you're not able to rank for
07:58that well, but you can maybe rank for a longer tail keyword, like commercial HVAC near me.
08:04Maybe you have an opportunity to rank more on page one for that. If that's the case,
08:07really focus on that. Add it to your description, your updates, your products and your services
08:13really call this keyword out. Keep running the scan, see if you're actually improving the share
08:16of local voice, because then that should result in a bit more leads for your business. But
08:20really in summary, this is what I like to see. The KPI is a matter of calls and website clicks.
08:26Again, this is a new account, but I'm seeing growth every single month. I want to record
08:29this video to maybe kind of spark some ideas of what you guys can do for your business.
08:33Anyway, thanks for watching this video. Let me know if you have any questions and as always,
08:37have a good rest of your day.
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