00:00Phone theft has now become a full-on organised crime.
00:29The Delhi Police caught a gang who were smuggling bags of 40 phones from Delhi-Nepal bus drivers and cleaners.
00:39They were paid Rs 1,500 to Rs 2,500 per phone.
00:43Shopkeepers would pay Rs 3,000 to Rs 15,000 for these phones.
00:47They would sell these phones at high margins.
00:50It's possible that your refurbished phone came from here.
00:54Or your phone could have been stolen.
00:56In Tech Now by Nazaria, we will tell you what to do if your phone is stolen.
01:01And how to check if the device you are using is stolen.
01:06What about the phone?
01:07Is it in your pocket?
01:08Or someone else's?
01:10In cities like Bangalore, cell phone theft has increased by 450%.
01:15And the chances of getting it back are very low.
01:19For example, despite being tracked, only 0.6% phones were recovered in Delhi.
01:25In our country, around 50,000 phones are stolen every month.
01:30So what will you do if your phone is stolen?
01:35First of all, don't panic.
01:38Take a deep breath.
01:43If you have an Android phone, then open the Find My Phone app.
01:47It will show you the last known location of the phone and battery life.
01:51With this, you can lock or ring your device.
01:54If the phone is nearby, then listen to the ring and track it.
01:57And if you don't expect to get the phone, then there is an option to erase the data.
02:02To use Find My Phone, log in to your Google account on the app or website.
02:07iPhone users can do the same with Find My iPhone.
02:11You can access Find My iPhone with the help of iCloud.
02:15And if you do Mark as Lost, all the data will be lost immediately.
02:19In this, you can also write a custom message on your lock screen.
02:23What will happen with this?
02:25If you write your number and accidentally your phone comes to a good person,
02:30then they can contact you.
02:32After doing all this, immediately leave for the police station.
02:35On the way, first inform the bank and sim card providers.
02:39And get your account and sim card blocked.
02:43So that OTP cannot come on the sim and cannot be used.
02:47Don't forget to block UPI account too.
02:50If you don't do this, then your condition can get worse.
02:54These days thieves steal phones and take sensitive data and bank details.
02:59Or take money from UPI.
03:01Like what happened with this gentleman.
03:03In 15 minutes, both the phone and the money from the bank were lost.
03:07Now we have locked or erased the phone.
03:10Sim, UPI and bank accounts are also freezed.
03:13Now it's time for the FIR.
03:15As soon as you reach the police station, they will ask for your phone's horoscope.
03:19That is, some details.
03:21Like IMEI numbers.
03:23Now what is this?
03:25This is a 15-digit code that is different for every mobile.
03:28With this, you get a lot of information about your phone.
03:31And with this, the police track the phone.
03:34To find the IMEI number, you dial this number from your phone.
03:38With this, your IMEI number will appear on your screen.
03:41But the phone has been stolen.
03:43How will you dial?
03:45No problem, see this as a preventative measure.
03:48Now if the phone is in your hand, then immediately dial this number.
03:51And note down your IMEI number.
03:54Or open the back cover and copy it from the battery.
03:57Let's come back to the scenario of the phone being stolen.
04:00See, the IMEI number will also be written on the phone's box.
04:05And if you have also opened the box,
04:07then immediately contact the person from whom the phone has come.
04:11If you show the bill, they will give you your IMEI number.
04:15Remember, if it is a dual SIM phone, then there will be two IMEI numbers.
04:19When the phone is stolen, its parts are taken out and sold.
04:23Components of the iPhone 15 or Samsung 23 Ultra are available in thousands.
04:28For example, the screen of the iPhone can be found for Rs 50,000 to Rs 60,000.
04:32These parts are sold cheaply in the name of replacement.
04:35And because they are cheaper than the original, customers prefer them.
04:41Hyderabad's smartphones are sold in Sudan.
04:44If your phone has been broken and the parts have not been taken out and is about to be resold,
04:49then there is still hope that it will be found again.
04:52For this, the Government of India has launched the CEIR platform,
04:57where you can block your IMEI number.
05:00Here you will need your FIRT copy, your IMEI number and some details.
05:06As soon as you fill a form, your IMEI number will be blacklisted within 24 hours.
05:12This means that even if the thief inserts another SIM, the phone will not work.
05:16And the police will immediately know who inserted the SIM and all the details related to it.
05:22Thieves are smart.
05:24First, they tamper the IMEI number.
05:26For this, they charge Rs 400 to Rs 7,000.
05:31But CEIR is smarter.
05:33It can detect IMEI changes.
05:36And it can block cloned phones from the network.
05:39Now change the password of your social media, Gmail and important accounts.
05:44And remove the Google account from all devices.
05:47If you want to buy a refurbished phone, then how do you know if the phone is stolen or not?
05:52For this, go to the CEIR website and search for KYM.
05:56Take the help of Know Your Mobile.
05:58Just enter your IMEI number, which will be on the bill or box.
06:02If you see Blacklisted, Duplicate or Already in Use in the status, then
06:10There are 3 ways to use it.
06:12Pause and look carefully.
06:14Even before the phone is stolen, you can take care of a few things.
06:18For example, only use authorized service centers when the phone is damaged.
06:23Unauthorized centers can be tampered with IMEI numbers.
06:27Keep less money in digital wallets.
06:30So that there is less risk even if the phone is stolen.
06:33Keep the password of financial apps separate.
06:35So that even if the password is leaked from one app, your security remains maintained.
06:40Check from the government portal how many SIMs are registered on your Aadhaar.
06:46And always keep the automatic lock feature on your phone.
06:50So that the phone is locked on inactivity.
06:53Phones are expensive.
06:55And today it has become a big part of our life.
06:58Keep it safe.
07:00And we hope that your phone is never stolen.
07:03But one thing I would like to tell you.
07:06That is your like, share and subscribe.
07:09Please do it.
07:11And do tell in the comments that has your phone ever been stolen?
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