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Trench Leadership: A Podcast From the Front. EP64 hosted by Simon Kardynal. Putting Fear Into Perspective featuring Richard Blank

HELPING EMERGING LEADERS BUILD UPON THEIR LEADERSHIP FOUNDATION. Emerging leaders carry the burden of leading ‘in the trenches’, often feeling overwhelmed as they travel along their new role as the leader. In Trench Leadership: A Podcast From the Front, I use my personal and professional experience, my education (Master of Arts in Leadership), and guests to provide advice, inspiration, and practical tools to help emerging leaders find their path right in the trenches, helping them be the leader they want to be.

Fear is the most basic of human instincts. We need it to tell us when to be cognizant of impending danger.
The challenge with fear is that it can, and wants to, take over. Fear wants to keep us inside our comfort zones, keep us safe, secure in the knowledge that if we don’t push ourselves, we can’t get hurt.

But the question is, how can we, as leaders, harness the power of fear to not only survive, but thrive?

And so, in this episode, you’ll hear from Richard Blank, CEO for Costa Rica’s Call Centre, who will talk about his experiences with fear in the workplace. Richard will use his personal and professional examples to talk about how emerging leaders can live with their fear, use it to create strong and powerful teams. Lastly, Richard will give practical advice to leaders so they can use their fear to help themselves and their teams thrive.

Episode 64 of "Trench Leadership: A Podcast From the Front" is titled "Putting Fear Into Perspective" and features guest Richard Blank, the CEO of Costa Rica's Call Center. Hosted by Simon Kardynal, a 29-year Canadian Armed Forces veteran, this 64-minute episode originally aired on December 12, 2022.?? Episode OverviewThe Core Topic: Navigating, managing, and re-framing fear within the modern workplace. The Guest: Richard Blank, an expert in international business operations and team dynamics. The Host: Simon Kardynal, who applies his extensive military leadership background to real-world corporate challenges. Key Leadership Takeaways The episode addresses how emerging leaders can overcome psychological barriers to build resilient teams: Deconstruct Anxiety: Breaking down complex fears into manageable parts to prevent decision paralysis. Psychological Safety: Fostering an open culture where team members can voice concerns without retribution. Action Over Fear: Moving forward with limited information to maintain momentum in tough times. Authentic Communication: Using genuine self-expression to build foundational trust across a workforce.


https://youtu.be/T6NFa3z5Xgc?si=Wc8z-QiLXTwd7FNk

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Transcript
00:00So what I'm hearing in all of that is the need to be prepared in all of the different
00:04ways that means to be prepared for ourselves, be prepared for our team members.
00:08And the more prepared that we feel, the more knowledge and power we have.
00:13And it's easier to control that fear and hold it back, which makes perfect sense because
00:17in the military sense, there is a reason why we drill so much so often and so hard.
00:24And part of that is that preparation, that constant working at the same thing, all of
00:29us doing the same thing at the same time, and all of us instinctively knowing how to
00:32move that we can trust each other are going to move the same way.
00:36When the fit hits the shan, the fact of the matter is when we're ready to go and we need
00:41to be courageous, we can do that because we can rely on our experiences to help us get
00:46going to press forward, to go towards the bullets instead of not doing that, which is what the
00:53fear instinct, fight or flight, is trying to tell us to do.
00:56That creates that sense of power and helps us get through the fear.
01:00Is that an accurate assessment of what you were just saying?
01:03Absolutely.
01:05A dedicated practice, things that when you're not in the office, if you're continuing to
01:09do this.
01:10But for me, I believe that extending their vocabulary has been essential in increasing
01:19their confidence levels.
01:20So, if you're not in the office, if you're not in the office, if you're not in the office,
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