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Natalie Cassidy: Caring Together - Season 1 Episode 7
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00:01I'm Natalie Cassidy, and I was lucky enough to land my dream job, age 10, on hit BBC soap opera,
00:07EastEnders.
00:08I've only ever had one job, but I've always wondered what I would have done if I wasn't an actress.
00:15Now, I'm a mum in my 40s. I've left Albert Square, and I'm ready to embrace a new challenge.
00:21Day one at college. Can't quite believe it.
00:24Doing something I've always wanted to do, training to be a carer.
00:27I'm absolutely petrified, but I am determined to do it well, give it the best I've got, and see what
00:34happens.
00:34With an ageing population, it's estimated that over half of us will need care in our lifetime.
00:40I'm absolutely shattered. It's hard getting old.
00:43At a time when there's a shortage of care workers, I'll be heading back to the classroom.
00:48Mummy's first day back at school.
00:50And gaining on-the-job experience on placements.
00:53Over. Go, go, go.
00:55I'll hear people's stories first hand.
00:57Life's not fair. Life's not fair, generally, is it?
01:00Share their heartache.
01:02It must be such a tough job for you.
01:04And determination.
01:05See the real difference in people's lives that you can make.
01:08I just hope I've got what it takes to care for people from their first days to their last moments.
01:24So today is the day I think I'm most worried about when it comes to all the different parts of
01:31the course, because it's Dementia Day.
01:35It's such a cruel, cruel disease.
01:38It's a really scary one.
01:41I'm very fortunate that within the family circle, close-knit, we haven't experienced Dementia in the family yet.
01:49But as soon as I think of Dementia, it brings me to Barbara.
01:57Lovely Barbara Windsor, who I worked with for many, many years.
02:03I was ten when I started EastEnders, and I remember seeing Barbara in the corridor, and this tiny little woman,
02:12full of energy, so friendly, so kind to everybody, a true professional.
02:22When she came back to work to film her final episodes, she'd been diagnosed with Dementia, and, you know, it
02:32was hard to see.
02:33She was a different lady, but she managed to do the episodes brilliantly well, and in great style and finesse,
02:43you know, left on a huge high and left how she wanted to leave.
02:48As the illness progressed, I visited her at home with Scott, her husband, who is now my agent and really
02:56great friend.
02:59It was the first time I realised what the disease did and how it changed someone, you know.
03:09So I think today's going to be really important for me to really understand Dementia a bit more.
03:17So, yeah, I'm apprehensive, but I think it's going to be really, really interesting.
03:24Almost one million people in the UK are living with Dementia, a collective term for a set of conditions that
03:29affect the brain, impacting how people process information, remember and think.
03:35Today we are looking specifically at Dementia.
03:40We are very lucky to have training to care with us who are going to provide a virtual experience of
03:45what it might be like to live with Dementia.
03:50Pioneered in the early 2000s by American professor P.K. Beville, the Virtual Dementia Tour Bus is an interactive, immersive
03:58experience designed to simulate the challenges faced by people living with the condition.
04:03Right, shoes off.
04:04Shoes off?
04:05Shoes off.
04:06For this lesson, we're split into pairs.
04:09But what Scarlett and I don't know is that before we even get on the bus, the experience has already
04:15begun.
04:16Put these in your shoes, spiky side up, then put your shoes back on.
04:20So the first thing me and Scarlett were asked to do were to place some insoles into our shoes, not
04:26just any insole, plastic with spikes.
04:29Hold your hands out.
04:31All right.
04:32Hiya.
04:33And the man was very, very blunt, very short, didn't really look at me, give me any eye contact.
04:39Hiya.
04:39He was very condescending.
04:43Me and Natalie were both looking for a bit of reassurance of what we were going into, but obviously we
04:48didn't get that.
04:49And then we put some gloves on. The gloves were two or three sizes too big and some of the
04:55fingers were sewn up.
04:56Take these, hold them, do not put them on.
05:00During the next few minutes, we will attempt to give you a sense of what dementia might be like.
05:05Your physical and sensory abilities will be altered. Do not remove any of the equipment until told to do so.
05:11Follow me?
05:14The way he treated me made me feel very, very uncomfortable.
05:18I felt quite on edge and nervous about the whole experience.
05:22I didn't quite know what was coming.
05:27The noise in those headphones was like when you're trying to tune in an old fashioned radio station, but also
05:35with voices.
05:37Very frightening noise.
05:38Find the white shirt and put it on, write a three sentence note to your family and put it in
05:42an envelope, set the table for four, fold all of the towels, fill a cup half with water and drink
05:46it.
05:47He started giving instructions, quite a lot of information in a very fast paced manner.
05:53Match six pairs of socks.
05:55I couldn't understand him whatsoever.
05:57All I got from that command was the word socks.
06:02I was so confused.
06:03Get your hair out your eyes.
06:05Wearing the glasses made the room feel very blurry, out of focus.
06:12It made your whole world change.
06:14Natalie, you hungry?
06:16You hungry?
06:17You hungry?
06:20A little bit of yoghurt?
06:22Try and have a little bit for me, otherwise you're not going to feel too...
06:25I'm so sorry.
06:27Didn't mean to do that.
06:29Find something useful to do.
06:33He then started to be very, very abrupt.
06:36They're not yours.
06:37There you go, we've put them away.
06:39He was getting impatient.
06:41I was trying to pick things up.
06:43My hands weren't working properly.
06:45And every time I went to do something, he would come behind me, stopping me, doing what I wanted to
06:51do.
06:51That's alright. I've got all of them. Don't worry about it. Go get yourself a cuppa.
06:55And as soon as I'd found the cup, he was on to the next order.
06:59I couldn't finish anything.
07:00It's horrible. Horrible being out of control.
07:03And I become very, very frustrated very, very quickly.
07:06I felt angry, actually.
07:07And I just kept thinking, this is like a nightmare.
07:11This is like one of those nightmares where you wake up in a cold sweat and you think,
07:14please don't let me ever have that nightmare again.
07:16Write a letter to your family.
07:19My grandad has dementia, so this was very eye-opening for me to see.
07:24Because everyone thinks dementia is just memory loss.
07:28However, this shows that it's not.
07:31He sees hallucinations and we're very quick to shut them down and we're like,
07:36oh, well that's not there. Stop seeing it.
07:38But it must be actually quite scary for him, seeing these things, thinking they're real
07:43and someone to tell you that they're not there.
07:46All done.
07:47You okay?
07:48It's quiet now.
07:49How are you feeling?
07:51Very confused.
07:52This made me realise maybe we should be a bit nicer to him and be a bit more open-minded
08:01to what he sees rather than just shut it down completely.
08:05All done. All done. How are you doing?
08:07Yeah, good.
08:07Yeah? You sure?
08:09Yeah.
08:09Your mouth's saying good, your face is saying I'm not sure.
08:11No, it's just amazing, isn't it? Incredible.
08:13Definitely feeling okay?
08:15Yeah, I'm feeling good, I promise.
08:17Perfect.
08:17I couldn't help but think about Barbara, to think that that's what she was going for every day.
08:27Facilitator Michael has brought us back to the classroom for a debrief about our experience.
08:32How are you all feeling?
08:34How are you all feeling?
08:35I loved that, that was absolutely amazing.
08:38What did you think of me before I put you through the experience?
08:41Nasty.
08:42Nasty, straight in there.
08:44Yeah, nasty, rude and no eye contact, I noticed.
08:49Your tone of voice.
08:50Tone of voice, yeah.
08:51It's a bit flat, wasn't particularly interesting. Anything else?
08:54No pleases, no thank yous.
08:55No pleases, no thank yous.
08:57No pleases, no thank yous.
08:57There's nothing there that's like really nasty, is there?
08:59So no pleases and thank yous.
09:00Well how easy is it to forget a please or a thank you?
09:03Sounding disinterested?
09:04How easy is it to sound disinterested?
09:06If you're busy, if you're tired, if you're listening to the same story for the hundredth time that day,
09:11which can happen with people living with dementia quite a lot of the time.
09:14No eye contact, I'm busy doing a job, so I don't look up when I'm talking to you.
09:17These are all really easy little things that a lot of us do,
09:21but I don't think we realise the effect it has on people living with dementia.
09:26Did any of you think somebody living with dementia might hear that racket going on?
09:32That was given to 75 people living with various types of dementia.
09:3672 of those people said that's what I hear or something similar to that.
09:40And there was a few people that said they hear that even when they're sleeping.
09:44How would you describe how those insults felt?
09:47Spiky.
09:48Spiky?
09:48They're designed to give you an idea of what peripheral neuropathy might feel like.
09:53It's basically where your nerve endings stop working properly.
09:55I always thought dementia was about memory loss.
10:00I had absolutely no idea that they were the things people were living with.
10:06A lot of people living with dementia will have limited peripheral vision.
10:10It's really easy to make someone scared if we don't approach them from the front.
10:14They're taking things away and they're getting involved.
10:16You see people doing this all the time.
10:18We think we're helping, but we're not.
10:21If you guys see anyone doing something, is it hurting anyone?
10:24If the answer to that question is no, do you need to get involved?
10:28No.
10:28Does that sound easy to do?
10:30No.
10:31Do you think it's easy to make mistakes?
10:33No.
10:34Really easy.
10:35My grandma has dementia and she's currently bed bound.
10:39Being able to experience that, it made me realise what I can do for her to make her feel safer
10:45and make it easier for her to communicate with me.
10:49Dementia is such a misunderstood disease.
10:53After that, you will realise how much more it is than just forgetting a few things.
11:00If you've met one person living with dementia, you've met one person living with dementia.
11:05Every single person is different.
11:08Thank you very, very much.
11:10It's opened my mind completely.
11:13People living with dementia find it really hard to process everyday things, everyday conversations.
11:22Everything is a struggle.
11:23It's certainly something that we won't forget.
11:31There are so many people involved in care that aren't doctors, nurses, healthcare professionals.
11:37And there is one very special man in Northern Ireland who's using his skill to help and care for people
11:44living with dementia.
11:46Hi, Patrick.
11:47Chop, chop time.
11:49Love you, Jeremy.
11:50Oh, aye. I love him too, though.
11:52I love him more.
11:53It's the height between that and the gerobitis.
11:55That's it.
11:55The highlight of this week.
11:56Well, I'm not going to do your feet today, like.
11:59For nearly ten years, Lenny has been a dementia-friendly barber.
12:02So, what are we doing for you today?
12:04Pretty good.
12:05Just as usual?
12:06With a careful combination of classic tunes, good chat and the right scissors, Lenny brings his skills to care homes
12:12all over Northern Ireland.
12:15Because I didn't know what I wanted to be all my life, I never really had a calling. And once
12:18I started doing this and I realised, this is my calling. I'm happy. I love what I do. This is
12:24what I'm meant to be doing now in life, basically.
12:27Hello. Well, how's it going? Oh, good, thanks. You okay?
12:31Because they can't get out, he brings it in. The men just adore him and they really look forward to
12:38him coming in.
12:40You have good skin. What age are you now?
12:4380. 80? My goodness.
12:46They're all individuals and he remembers every single one of them and everything about them.
12:51And it makes them feel great and wanted.
12:55That's me hanging out in a helicopter.
12:57How many years ago was that?
12:58Oh, yeah. Two years ago.
13:02For me, it's a sense of normality. You know, everybody enjoys going to the barber shop.
13:06Coming into the barber shop is just normal for men.
13:09Every day is different in the care home. You know, you might have a gentleman that's maybe just nice and
13:13calm.
13:14Some might be quite angry or agitated. And for me, it's all about making that person feel safe.
13:19It could be a simple tap on the shoulder, a nice handshake.
13:22How are you? A nice smile. Good morning.
13:25Just because you have a diagnosis of dementia, it doesn't mean that, you know, life is over.
13:29Can we head back for me?
13:31Having Lenny visit clearly means the world to them.
13:34Not only for his friendship, but to feel a sense of pride.
13:40To still feel smart. You know, that is so important.
13:44Take a shout. Look after yourself, okay?
13:47And I'll see you next time.
13:58So I'm off to meet Scott today. He was married to the amazing Barbara Windsor.
14:04And as we all know, Barbara was living with dementia.
14:08And since going on that dementia bus, I feel like I've got a new understanding of what he's been through.
14:14And I just want to go and see him, have a nice chat.
14:17And I also think it will really help my placement coming up at the dementia care home.
14:22I met Barbara back in 1994.
14:24I just remember her presence.
14:28She just held the room.
14:30It didn't matter who was in that room.
14:33As soon as Barbara walked into it, A, she lit it up.
14:37And B, everybody listened to her.
14:40Back in the late 90s, I used to be out and about, shall we say, mixing with the hoi polloi
14:45of Celebrity World.
14:46And I went out with H one night from steps.
14:49And I remember waltzing into work, very hungover.
14:53And H and I were on the front of the sun.
14:57And I remember Barbara standing in make-up.
14:59Are you all right? Are you okay, are you?
15:02Shall we have a nice evening?
15:03And it was her sort of warning in a very friendly way to not get too big for your boots
15:09and to remember work comes first.
15:14Are you okay?
15:16I'm good.
15:17Those things about professionalism, etiquette, being on time, knowing your lines, I definitely got from Barbara.
15:26I mean, what I've been doing with the course, being in someone's shoes with dementia, having that empathy now.
15:33I just thought of you the whole way through, you and Barbara.
15:36I knew hardly anything about what was to come with dementia.
15:40I had no idea that dementia was going to affect her mobility.
15:44It was going to affect everything about our relationship.
15:47I became her carer.
15:49And I was having to do things for Barbara which she never would have wished me to have had to
15:54do.
15:54Of course.
15:55To look after her.
15:57And you do literally have to learn on the job.
16:00I had to learn that when Barbara said something that didn't make sense to me or that I knew was
16:06wrong, at first I'd argue with her.
16:09Yeah, yeah, yeah.
16:09And I'd contradict her and I'd say, Barbara, that's not right.
16:12Yeah.
16:12And it took me time to understand, to go with her reality.
16:16What I realised now, the reason I used to get irritable with her and contradict her, is because I was
16:25so scared.
16:26I can remember the first time she called me from upstairs and she was crying and I said, what's the
16:31matter, Barbara?
16:32And she said, I don't know how to choose an outfit.
16:36Something she'd done all her life.
16:39When did you start to have help with the care?
16:43That was after about four years.
16:45I was her primary carer for the first four years.
16:48I tried to do everything.
16:49Because you want to.
16:50That's what you want to do for your loved one.
16:52You feel it's your place, your responsibility.
16:55And there's no one that is going to care for a loved one like you.
16:59The hardest thing that I had to do was let Barbara go into a care home.
17:03And I remember her neurologist said to me, Scott, you've taken this as far as you possibly can.
17:12I felt like a dagger going through my heart because I thought, how can I let her go to be
17:19with strangers?
17:20Yes.
17:21And I'm going to be here living in our home that we'd shared, you know, for nearly 27 years.
17:31I think especially for loved ones, partners, someone you've spent a whole life with, sitting on the sofa every night,
17:41eating together, leaving somebody in a care home, going home on your own.
17:48It's very isolating.
17:49It's a very lonely place.
17:53Caring for Barbara was, number one, most likely the biggest privilege of my life.
17:58But it was also possibly one of the hardest things that I've had to do in my life.
18:03Yeah.
18:04To see the care that Scott gave Barbara, it's all you ever want, really, out of a partner.
18:10And he just did her so proud.
18:20Talking to Scott, it's going to help me so much.
18:23When I go to my placement, and as much as I'm nervous about it, I really want to do the
18:28best I can.
18:30Today, I'm back in Warwickshire, at the care home where I did my last placement.
18:34But this time, I'm visiting their purpose-built dementia unit.
18:39Hi Nat.
18:39Hi Genja, how are you?
18:40Nice to have you back.
18:42I see you.
18:43I'm going to take you over to Poppy Lodge.
18:45Opened in 2011, the Royal British Legion's Poppy Lodge provides residential care for members
18:51of the armed forces and their families living with dementia.
18:55Hi baby.
18:56Hi Peter.
18:57Hi baby.
18:58Hello.
18:59Today, I'll be shadowing daycare manager Amy.
19:02So this is Peter's board.
19:03And the first resident I'll be meeting is Peter, who's been here for three years.
19:09Hello Pete.
19:11Hi Pete.
19:12Hi Pete.
19:13Hi Pete.
19:13This is Natalie.
19:14Hello.
19:15Lovely to meet you.
19:18After serving in the army in his early life, Peter is now living with Alzheimer's disease.
19:24With an ageing UK population, the number of people with Alzheimer's is predicted to rise to 1.4 million by
19:322040.
19:34That's lovely.
19:35That's lovely.
19:35What's that, Peter?
19:36Well, that's the bit that it gets worn off.
19:39It's what happens when you're old.
19:40It's true.
19:41It's true.
19:42Absolutely true.
19:43Pete, he loves anything.
19:45He likes collecting things, feeling things, looking at photographs.
19:48That's why it's so important for us to put everything out, isn't it?
19:51Yeah.
19:52I've seen your board with all of your wonderful family and your lovely rugby pictures.
19:58Yes, that's true.
20:00You were great at rugby.
20:01You loved your rugby, did you?
20:02Yeah.
20:03Anyway, I'll tell you what.
20:04The best thing you could do is fall.
20:11What?
20:14He's got the four.
20:16He's got me.
20:18Pete, did you enjoy playing rugby?
20:22Yes.
20:23Yeah.
20:23Do you remember what position you played?
20:26Were you part of the midfield field?
20:29Oh, yes.
20:31Immediately, you could just tell how safe and secure Peter felt with Amy.
20:37She's building these relationships and friendships all the time.
20:40And I think the compassion that you need, caring for someone with dementia, is so, so important.
20:49The care home regularly holds themed events for its residents.
20:52West Virginia
20:55Research shows that music can engage multiple areas of the brain at once, particularly those linked to memory, emotion, and
21:02movement.
21:03Are you ready to go swing?
21:05I'm ready to swing.
21:06My swing?
21:08I'm ready to go.
21:10Very good.
21:11Take me home.
21:13Seeing the party in full swing, the music was playing, the room was decorated.
21:20It really wasn't the dementia unit that I thought I was going to walk into.
21:24Take me home.
21:25To see the joy on people's faces was really, really lovely.
21:34Events like this are a vibrant part of life at Poppy Lodge.
21:38We'll go and get some nice food.
21:39Oh, we're all going, Jean.
21:41We're all going.
21:42Come on, then.
21:44But now it's dinner time and a chance for me to learn how to best support residents in their everyday
21:49routines.
21:51We have two different option plates.
21:53OK.
21:54And we offer them both plates and they choose what they'd like.
21:57That would be brilliant.
21:58Love to help.
21:59Hello, John.
22:01Would you like hot, hot or cold?
22:04What one would you like?
22:06You'd like that one.
22:07You're giving that person a choice.
22:10You're not plonking a plate of food down that they may not want.
22:12Something warm, Jean, or something cold.
22:15Maybe we can be together.
22:17OK.
22:18Jean would like both.
22:19You're giving them freedom.
22:22Oh, here we are.
22:22Look.
22:23If we put it here.
22:24I wouldn't put it in there because it might taste a bit funny for you.
22:28There we are.
22:29And that would be lovely with your pasty.
22:31Oh!
22:31Yeah, be nice.
22:32That's really nice, isn't it?
22:34That's it, yeah.
22:37There's so many skill sets involved in being in a dementia setting.
22:42It's a real balance, actually.
22:44And it is a skill.
22:45Because if you shout, they can be overwhelmed by that.
22:48So it's about being gentle, but being able to be heard.
22:52I think I'm, you know, I could do this.
22:55I could do it every day.
22:57Reports suggest that hundreds of thousands of people living with dementia in the UK
23:01are cared for in residential homes.
23:03And as a manager, Joe sees every side of that experience.
23:08Are you doing it, you know, every day?
23:11Yeah.
23:12How do you...
23:13How do you keep it all up all the time?
23:16No, I think because we're really passionate about it.
23:17We've done it for a long time.
23:18Yeah.
23:19And I think what we see is we see the real difference in people's lives that you can make.
23:23So people come from really, you know, they've really struggled at home probably.
23:26Their families' relationships may have broken down.
23:29And that's why I think it's really great.
23:31Because I think some people think that, you know, coming into care is a failure.
23:34It's not.
23:35I think sometimes you get to that part of your journey and it's the best option for the person.
23:39And for yourself.
23:40Yeah.
23:41When you come into care, you can re-establish the relationships.
23:43Because you haven't got to do, you know, the gatekeeping.
23:46You haven't got to be the carer.
23:47You can be he, the husband, the wife, the daughter again.
23:50And I think some people struggle with the guilt because they've promised to always look after that person.
23:54But you are looking after them, but in a different way.
23:57But you're doing the best thing you can.
23:58Absolutely.
24:00As night time approaches, the staff change into PJs.
24:05Pyjamas are on.
24:06Oh, nice pyjamas.
24:06Yours are lovely as well.
24:08People with dementia can struggle to keep track of time.
24:12So this idea was developed to help signal bedtime and the transition from day to night.
24:17Hello, Monica.
24:19Hi, Monica.
24:19This is Natalie.
24:21You okay?
24:21I'm sorry, they're chilly, aren't they?
24:25Another resident in the care home is Monica.
24:27She's been here for the last two and a half years and is living with Alzheimer's disease.
24:32Monica was very, very gentle, very warm, very motherly.
24:38Amy said you used to be a nurse.
24:41Oh, where?
24:43You were?
24:44You were a nurse.
24:45It was something I'd wanted to do from when I was this big, you know.
24:52You must have had a heart full of care from little.
24:57I think my husband's at home now.
25:00Yeah.
25:01He's got back from his travels.
25:07Amazing.
25:13How the time flies, doesn't it?
25:16Yeah.
25:18Monica's husband, Tom, passed away in 2022.
25:23I'll ring Tom when I get down there.
25:25Yeah?
25:26Yeah.
25:26That's my hubby.
25:27She's going to go in here.
25:28Come on, I can.
25:29This is you.
25:31I always remember Scott saying to me, go with the story.
25:36That's my hubby.
25:37Oh.
25:38He's very handsome.
25:39There's your little doggy.
25:40He's lovely.
25:41He is lovely.
25:43Aww.
25:44All right.
25:45Been together a long time.
25:48Yeah.
25:48Yeah.
25:50A beautiful couple.
25:52Mm-hmm.
25:53Really beautiful.
25:54Yeah.
25:56Whatever anyone's saying to you with dementia, just go along with the story.
26:01Don't confuse them anymore.
26:02That's where they are.
26:03That's the moment they're in.
26:05Don't tell them that's wrong.
26:06Hopefully, you'll be able to come tomorrow.
26:09Oh, good.
26:10That'll be good.
26:11I hope so.
26:12Monica, before you go to sleep, would you like a little bit of lip balm for your lips?
26:17Mum?
26:18A little bit of that for your lips before you go to sleep.
26:23Thanks.
26:25Shall I do it?
26:25I'll do it.
26:26Do you want it?
26:26I'm not you.
26:27Of course.
26:29I always used to do this for my dad because he got dry lips in the night.
26:36Thank you for letting me come and say goodnight to you.
26:39You'll have a lovely sleep now, won't you?
26:41Oh, sure.
26:42Thank you for a lovely day, sweetheart.
26:44Oh, bless you.
26:47That's OK.
26:48You've looked after me.
26:50Always will, sweetheart.
26:52Goodnight and God bless.
26:53Goodnight and God bless to you, too.
26:58If you were going to sit and learn from anybody, it would have been Amy.
27:01I could have watched her all day.
27:03She just made things seem so effortless and she was so kind.
27:07Nurses together.
27:09Absolutely.
27:10That's it.
27:12Night-night, sweetheart.
27:13Night-night.
27:15Nurses together.
27:16Yeah.
27:17It must be such a tough job for you.
27:19It is.
27:19You know, a lot.
27:20But like you say, it's...
27:21It's so rewarding at the same time.
27:24It is so rewarding.
27:24Yeah.
27:24So rewarding.
27:25Yeah.
27:26This placement for me has really lighted a fire inside my belly.
27:32Thank you so much for having me today.
27:34Thank you for coming.
27:35No, I really mean it.
27:36Thanks, Amy.
27:37I'd love to do this.
27:39And if I get my Level 3 NVQ, I could do that.
27:43I'd be qualified to do that.
27:46So today, we are doing bereavement, end-of-life care,
27:50which is why I'm doing the course.
27:53I was saying to him, it's okay, you can go now.
27:56And it was amazing.
27:58Yeah.
27:58It was such a gift.
28:00I've got the exam now.
28:01And I so want to pass this.
28:04No going back.
28:05Fingers crossed.
28:07Wondering if care work is for you?
28:09The Open University unlocks how everyday life experiences
28:13could open the door to a fulfilling role.
28:16Scan the QR code on screen now
28:18or visit connect.open.ac.uk
28:21forward slash Natalie Cassidy to discover more.
28:41All right.
28:44See you next time.
28:46See you next time.
28:47Bye.
28:48Bye.
28:52Bye.
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