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Doorbell Detectives - Season 2 Episode 1
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00:00It's the stuff of nightmares.
00:02An elderly couple tucked up in bed while outside their window,
00:06two criminals are about to show how low they can go.
00:09But help is on the way from a family of doorbell detectives.
00:16Across the UK, millions of our doorbell cameras
00:19are zooming in on shameless criminals.
00:23Oh, my God, there's two men at my mum and dad's house.
00:26We watched them rip it all out in minutes.
00:28It was heartbreaking.
00:32But this video evidence is arming a new kind of crime fighter.
00:37I could see Ethan's bathroom door, like, they're shut.
00:40You could hear the toilet flush.
00:42Oh, my goodness.
00:44I just knew I had to get him.
00:45If I have to follow this guy, I will follow him.
00:48Oi, what are you doing here?
00:49I've caught up with him and now he's going to come to justice.
00:52Confronting thieves on your own is dangerous.
00:55Someone coming into your house is really scary.
00:57Oi!
00:57But sharing intel with neighbours can bring justice.
01:01It just brings the community together.
01:03Definitely, we are a bit safer.
01:08Nationwide, doorbell detectives are taking a shot
01:10at putting the bad guys behind bars.
01:13Had that recording never been there,
01:16I don't think anybody would have ever been caught.
01:18Textbook doorbell detective.
01:24Welcome to Doorbell Detectives.
01:26We're about to witness the three C's.
01:28Courage, cunning and community
01:30as neighbourhoods come together
01:32to fight crime where they live.
01:35Like Jane, who awoke to discover two masked men
01:39breaking into her elderly parents' bungalow.
01:42Oh my God, there's somebody at my mum and dad's house.
01:45There's two men at my mum and dad's house.
01:46Are they all right?
01:47Have they been hurt?
01:49We'll meet Tammy, who threw herself in harm's way
01:52to stop a gang of wannabe bike thieves.
01:55I just picked up the spades.
01:56I didn't know if they got knives or not.
01:58I just totally lost it.
02:00And our former good cop, Anton, turns bad.
02:04I'm sorry to have to tell you this.
02:06Your house has just been burgled by one of our team.
02:08Are you joking?
02:09No.
02:10Unbelievable.
02:15It's one o'clock in the morning in Leicestershire
02:18and your doorbell alert pings to reveal two masked men
02:22scoping out the house.
02:25Incredibly chilling stuff.
02:27But to make things worse, this isn't my next guest, Jane's house.
02:31It's actually her parents' home and their elderly.
02:35I don't know what I would have done
02:37if that had happened to me, Jane.
02:39You wake up in the morning, see that alert,
02:42and check the footage.
02:43What went through your mind?
02:45I was in bed three miles away from my parents' house.
02:49The alert went and I left it.
02:51I thought it was going to be the weather or a spider
02:53like it had done previously.
02:55It went again, half asleep.
02:57I turned over, just to have a look,
03:00and absolutely about died when I saw two masked men
03:05at my mum's and dad's bungalow.
03:07I jumped out of bed, shouted to my husband, Simon,
03:12oh, my God, there's somebody at my mum and dad's house.
03:14There's two men at my mum and dad's house.
03:17And I panicked.
03:19You're three miles away from your mum and dad.
03:21What's their situation?
03:22So my mum and dad live independently in a bungalow.
03:28My mum is 86, my dad's 94.
03:30And my dad was on end-of-life care,
03:34and so we got a lot of carers coming.
03:36And that's why we had our doorbells fitted on their homes,
03:39so we could see people coming and going,
03:41and also any medical people.
03:44Often we would just check who was coming and going.
03:46But when I saw it that night,
03:48and obviously at 20 past midnight it was,
03:52I panicked.
03:53Let's have a look at that first clip that you saw
03:55that woke you up that night.
03:57There they are, two masked characters.
04:00He's pointing at the camera, so he knows it's there.
04:03Shone a light into it, but then they seem to be going.
04:06Now, at that point,
04:07they're actually going round the back of the bungalow.
04:10And when I saw that, I thought,
04:12oh, my God, they've tried the doors.
04:14They're going to go now.
04:16But then we got this piece of footage here.
04:18It's very dark, the security light has gone on,
04:21and it looks like they're entering the building,
04:24or at least they've gone out of shot towards the building,
04:27so they clearly haven't left.
04:29No.
04:29So we literally got dressed,
04:31and that's when we left the house to go.
04:33Jane, at this point, your heart must be beating.
04:36The fear, the adrenaline that's going
04:39as you decide to go and find out what's happening at your mum and dad's.
04:42We're going to find out a little bit later
04:44what happened when Jane arrived at her parents' home.
04:52Criminals will use anything they can
04:54to get their hands on their swag.
04:56Have a look at this clip from Scunthorpe.
04:59And watch, in particular, the red Astra
05:02hovering around a builder's merchant
05:04at three o'clock in the morning,
05:05which might suggest that he's a bit lost.
05:08But in fact, it's a stolen car,
05:10the explicit reason
05:12of smashing through the gates of the yard.
05:17Frank, the manager of the merchants there,
05:19joins me now.
05:21Frank, that must have been one hell of an alarm call that morning.
05:24Yes, well, waking to...
05:26I must have had 20-odd missed calls
05:28from the alarm company
05:30and from one of the guys who work for us
05:32who's on the call-out list as well.
05:35Frank, describe to me what you saw
05:37when you turned up for work that morning.
05:40So the first thing I saw was the gate hanging off
05:43and we had to repair everything
05:46and make the site secure
05:48while still serving customers
05:49and trying to get the vans out
05:51so that the vans could go do the daily deliveries.
05:53But he didn't stop by going through the main gate, did he?
05:57No, he rammed our warehouse door
06:00and rammed it twice.
06:02Well, let's have a look at that
06:03when he goes through that shutter then.
06:07Here he is, he's in the yard.
06:09A little bit of a three-point turn.
06:12And then straight back into the shutters.
06:17What's behind that shutter there, Frank?
06:20So we park the vans directly behind the shutter
06:24so he runs into the first van
06:27that launches into the second van.
06:36He'd never even got out of the car.
06:38Maybe he's hurt himself, who knows?
06:41Maybe he has, because from my understanding
06:43he went off to hospital after this.
06:46And I believe that the hospital had CCTV
06:48of him arriving in the car
06:50and going into the hospital.
06:52I believe they'd maybe called the police.
06:54They thought he was a bit suspect.
06:56So he's just a guy in a car
06:58that's clearly been in an accident
07:00walking into A&E.
07:02So then once he's in the hospital,
07:04how could the police identify him
07:06and make sure that he was the guy
07:07that was ramming through your gates?
07:09I mean, our CCTV is pretty good, as you can see.
07:13From that, we were able to take the make, model
07:15and registration plate of the vehicle.
07:18Obviously, the number plate was taken
07:21with the CCTV at the hospital.
07:23And our CCTV had the same number plate,
07:26same car that tied him to several incidents
07:28on his little joyride.
07:30Did you find out what happened to the guy in the end?
07:33I think he got six years.
07:35And that's because he had a string of other offences
07:37that he was wanted for.
07:40That's a very long sentence to think about it, isn't it?
07:43Does it feel like justice to you?
07:45Yeah, I mean, from our point of view,
07:46I'd prefer it didn't happen in the first place.
07:49Just the time and grace that it's caused,
07:51it's, uh, yeah.
07:56The cameras made a difference, it seems, Frank.
08:00Without those, you wouldn't have had that information to go on,
08:04wouldn't have had anything solid to hand over to the police.
08:07It would have been a bit of a mystery
08:08if we didn't have the CCTV.
08:11You wouldn't know, if they had been in the building,
08:14what they'd taken or what was missing,
08:16what they'd actually done.
08:17We'd have just come back and just thought,
08:18what on earth has gone on here?
08:20Yeah, absolutely.
08:22Listen, Frank, it just goes to show
08:23that burglaries can be a dangerous thing,
08:25not just for those who are targeted,
08:27but the thieves as well.
08:29And on this occasion, he got a long sentence
08:32and a painful result, I would say, as well.
08:36Thank you so much for talking to us, Frank.
08:38It's great. Thank you very much.
08:44Is there anything more terrifying
08:46than coming home to find that someone's been
08:48rifling through your personal belongings?
08:51In the UK, a home is burgled nearly every three minutes.
08:55But what do you do if the unthinkable happens?
08:58Anton's back on the beat in Warrington,
09:00armed with some helpful tips.
09:04No matter how many measures we've put in place,
09:07it's virtually impossible to fully protect our home
09:10from unwanted visitors.
09:11And in the spur of the moment,
09:13people often don't do what's best to protect their safety
09:16and crucially preserve any evidence
09:18that is going to be key to bringing the offenders to justice.
09:24I rang the police when I was burgled,
09:26but a lot of people from my phone
09:28don't exactly know what to do.
09:30You are looking at people.
09:32It's a real weird feeling,
09:34and it lasts for quite a while after you've been burgled.
09:38We've sent Anton to meet local lad Phil.
09:41Phil, really pleased to meet you.
09:43I'm sorry to drag you out into an alleyway at this time of night.
09:46OK, yeah, it's a bit cold, isn't it?
09:47How secure do you feel about your house?
09:49I'm very secure. I've had no trouble at all.
09:52OK, well, I'm sorry to have to tell you this.
09:54Your house has just been burgled by one of our team.
09:57Are you joking?
09:58No.
09:58Unbelievable.
10:00No, we're not joking, Phil.
10:02Let's go and see the damage
10:03that our resident burglar, Dodgy Jonti, has done.
10:09So, Phil, your house has just been burgled.
10:13What's going through your mind?
10:14Oh, I'm absolutely worried and mortified, to be honest.
10:17This is now effectively a crime scene.
10:21And in a place like this,
10:22that could start with any footprints
10:25that they might have left behind.
10:28The footprint can be as distinctive as a fingerprint.
10:31See that there?
10:32Yeah.
10:33That is a very fresh footprint.
10:35Very fresh, yeah.
10:36And you can see the size of the shoe,
10:37you can see all the ridges.
10:38Yeah.
10:39Borrow your bucket.
10:40Place the bucket over it.
10:42Yeah.
10:42And all you need to do is just tell the police what you've done.
10:45What I've seen, yeah.
10:45But they will really appreciate the fact...
10:47Good. No, that's a great advice.
10:48...that you've preserved that footprint.
10:52OK, so you can see the tiles here.
10:54Oh, yes.
10:54They might have put footprints,
10:56so let's try and avoid where they would have stepped.
10:58So the first thing you notice is...
11:00That's open. That's always shut.
11:02Yeah.
11:02And what do you normally keep in there?
11:03Paperwork, and all the places,
11:06my bank statements, I keep them in there.
11:11The reason they'll have probably taken your bank statements
11:13is because they can get a lot of information off that.
11:16Right.
11:17One of the first things you'll be thinking about
11:18is potentially contacting your bank
11:20and letting them know you've been burgled
11:22and that you've had these documents stolen.
11:25Yes.
11:26Oh, that's not mine, that.
11:28I'm a Man City fan, not a Man United fan.
11:30That isn't mine.
11:31That's a really important clue, that.
11:33The criminal's left that behind, presumably.
11:35There's going to be DNA, hair, anything inside of that hat.
11:40Right.
11:40So leave it exactly where it is.
11:41Have a look around your lounge.
11:43Yeah.
11:43Is there anything obvious that's missing?
11:45Oh, mobile phone.
11:47I always keep on the corner there.
11:49OK, so you know you said to me before,
11:52contact the bank.
11:53I'm not going to be able to do it now, am I?
11:55That's why I always have one of these in my house.
11:59A notebook, right?
12:00You've lost your phone,
12:01your insurance company details.
12:03It's all on it.
12:04Your bank, telephone contact numbers.
12:06You want to ring people to let them know what's happened.
12:09I don't know about you,
12:10but I can't even remember my wife's number,
12:12let alone anybody else's.
12:13I don't even know my own number.
12:14The important thing, Phil,
12:15is if you do find your phone in a location
12:18or it's on the move,
12:20you need to let the police know as soon as possible.
12:22Right.
12:23So get your front door through there?
12:24Yeah, front door there.
12:25I can see straight away my keys have gone.
12:28Car keys and the front door key.
12:33Well, unfortunately,
12:34you're not the only person who does that.
12:36Loads of people,
12:37they come in through the front door
12:39and they put the keys where they hang the jacket on.
12:41It's a bit handy, yeah.
12:42Keeping your keys there is not a good idea.
12:44A burglar might have had a job
12:46getting in through your back door.
12:47Chances are they'll have gone out through your front door.
12:53So how do you feel about
12:55what we've run through this evening?
12:57I think you've given me some really, really good tips.
12:59It is an invasion of your privacy.
13:01It's a violation, really.
13:02I know, it's awful.
13:03However safe you make your house,
13:05there's always that risk that the unfortunate might happen.
13:09Always remember, your safety is the most important.
13:12Stuff can be replaced.
13:13It's just stuff.
13:15Yeah.
13:15You can't.
13:16And one last thing.
13:17Yeah?
13:18Let's just get our Billy Burglar back in.
13:20Yeah.
13:20Actually.
13:22Jonty, get yourself in here, mate.
13:24I need all my stuff back, don't I?
13:26Oh, is this your goodie bag?
13:29Remember, there was 50 quid upstairs on my cabinet as well,
13:32so, yeah, you can give me that back as well.
13:34Oh, and don't forget this.
13:36Don't come back again.
13:51Don't come back again.
14:09Don't come back again.
14:09So, I just walked out of the kitchen,
14:11popped my head round the corner,
14:13could see these guys with balaclavas,
14:15and this guy on the floor.
14:17They were taking the bike off him.
14:19And the only thing that I could grab hold of
14:22was the spade that was lent against the door,
14:24cos I'd been doing some gardening.
14:25So, you'd been out in the garden already that day.
14:28The spade was just there.
14:29Just propped up against the wall.
14:31I just picked that up, cos I thought,
14:32I didn't know if they'd got knives or not,
14:34and just ran.
14:36But as soon as I saw them,
14:37I just couldn't hold it in.
14:39I just totally lost it.
14:40The adrenaline was buzzing, right?
14:42Yeah, because the anger that they dared do this,
14:46you know, it was raw daylight
14:48in front of loads of people,
14:49and it was like they didn't have a care in the world.
14:52Let's have a look.
14:53There we are.
14:54You can see 9.30 in the morning.
14:57And there's the bike.
14:59There's the van.
15:01They come out.
15:02Balaclava's on.
15:03Each one's got a wheel.
15:05This is...
15:05They're not messing around, are they?
15:13And there you are, Tammy.
15:16And at that point, you realise who it is.
15:19Who is it?
15:19I realise it's my friend's husband,
15:22who lives the next Billy John.
15:24I didn't know that at the time,
15:25but then once I realised,
15:26I turned into Mary Poppins.
15:28I mean, you give him a hug.
15:30Yeah, because it's frightening.
15:31It must have been scary.
15:32Did he tell you the backstory,
15:35what happened up to that point?
15:36They tried to get the bike about four times
15:38prior to him getting to mine.
15:40They'd gone round a corner,
15:42hid in a drive,
15:43jumped out,
15:44tried to get it again.
15:45Again, he'd gone away.
15:47He was just thinking to himself,
15:48if I could just get to Tammy's.
15:50But what he didn't want to do was shout,
15:52because he didn't want to scare me.
15:54Wow.
15:55Maybe thinking he can get behind your gate.
15:57Yeah, that he'd been OK.
15:58Put something between them and him.
16:00And, I mean, the dog was there,
16:03and normally he's on form,
16:05but he'd just been to the vets,
16:07because he's not well.
16:08So he was like,
16:09oh, I can't be bothered with this.
16:12So your guard dog,
16:13useless under the circumstances.
16:16So in that moment then,
16:18when you've picked up the spade,
16:20can you remember what's going through your mind?
16:22I swear to God,
16:23my blood was boiling.
16:24I just hate bullies,
16:26and it's just like a bullying thing.
16:28You know,
16:29that's your bike.
16:30I want it.
16:31I'm taking it.
16:32You can't do nothing about it.
16:34It's that type of mentality,
16:35and it drives me insane.
16:37And I just run up,
16:39just to get him off him.
16:40I mean,
16:41little or no thought for your safety as well.
16:43Oh, no, no.
16:43You've got, like,
16:44at least four guys,
16:47and who knows what they could have with them as well.
16:49But they don't know what I've got.
16:51You've got a spade.
16:52Menopause.
16:56Don't mess.
16:57No.
16:58Right.
16:59It's a weapon.
17:01Well, you used it very, very skillfully.
17:03Listen, I mean,
17:03the end result of this is
17:05they didn't get away with the bike.
17:06No, no.
17:07Did the police get involved?
17:09The police were fantastic.
17:10They came within about,
17:11I'd say, 15 minutes,
17:13and they were amazing.
17:15The police took their bike back with the guy
17:19and made sure he was OK at home.
17:21But it really rattled him.
17:22He decided to pack up and move to Spain
17:25because of this.
17:25No way.
17:26Yeah.
17:27What a terrible shame.
17:28Yeah.
17:29You know, I mean,
17:29the other way to look at that
17:31is that he's got great neighbours
17:32here in the UK
17:33and people that stick up for him
17:35when these things happen.
17:36And that's what we all need.
17:38Yeah.
17:38We need a network of friends
17:40that when things go wrong
17:42are there with a spade
17:43and a doorbell.
17:45Yeah, yeah, absolutely.
17:46Because the doorbell footage,
17:48I shared that all over social media then
17:51just to make sure
17:51that we could find out who it was.
17:53And the police did find the car,
17:55the stolen car,
17:56with all the balaclavas in the DNA.
17:59But despite the DNA evidence,
18:01unfortunately,
18:02they haven't found the people involved.
18:05Tammy, well done.
18:06I mean,
18:07what an amazing bit of footage
18:09and what an amazing moment
18:11you've created.
18:12So brave.
18:13And ultimately
18:14stopped them getting away
18:16and looked after your friend
18:18because who knows
18:18what could have happened to him.
18:19Oh, God, yeah.
18:20Like you say,
18:21don't mess with a northern woman.
18:24I won't say the rest of it.
18:26Don't mess with a northern woman
18:27with a spade.
18:28Yes, yes.
18:29There we go,
18:29with garden tools to hand.
18:30That's the moral of the story.
18:32Tammy, fantastic job.
18:34Lovely to meet you.
18:34Thanks for coming in
18:35to tell you a story.
18:40Take a look at this guy
18:42as he hops over a garden fence
18:44in South Manchester.
18:46There he is.
18:47He drops down
18:49behind the shed
18:51and edges gingerly forward,
18:54no doubt,
18:55to emerge
18:56just by the side of the shed.
19:01You're about to see his face,
19:02checking to make sure
19:04no one's about.
19:06It looks like the coast is clear.
19:08Now he's heading towards the gate
19:11to make sure it's open
19:12so he can make his escape.
19:14But what is it exactly he's after?
19:18Well, it's a narrow gap.
19:20We're about to find out
19:22his target this morning
19:24is in fact...
19:26..and there it is,
19:27an electric scooter.
19:29He whizzes out
19:30across the driveway,
19:31through the main gate
19:33and off down the road.
19:35The sad news is
19:37that unlike the scooter,
19:38he's never been charged.
19:43Maybe you're asking yourself,
19:45why would anybody
19:46go to all that trouble
19:47to steal a kid's scooter?
19:49Is it a kid's scooter, Anton?
19:50Or is there something I'm missing?
19:52Well, these things can be worth
19:53an awful lot of money.
19:54That's the first thing to say.
19:56You know, they can be
19:56upwards of £1,000
19:57for the bigger models.
19:59They're very popular
20:00with thieves and criminals
20:02because they allow them
20:04to move through
20:05all sorts of narrow gaps.
20:06They're fast,
20:07they're manoeuvrable
20:08and more importantly,
20:09they've got no registration
20:10or usually identifying marks.
20:13So things like tracking them
20:13with ANPR
20:15is of no use to the authority.
20:16So they're used commonly
20:18in drug dealing, for example,
20:19or moving stolen property
20:21in cash around the place.
20:23So that's one of the reasons
20:24they're stolen.
20:25OK, so how do we prevent
20:27that happening?
20:28Well, there's a number
20:28of things you can do.
20:29First of all, if you can,
20:31keep your e-scooter indoors
20:33or in a secured building
20:35like a garage.
20:36Consider locking it up.
20:38Consider taking the battery
20:39because they can take the scooter,
20:40but if there's no battery,
20:42they're not going to
20:42necessarily take it.
20:44and make sure you mark it,
20:47register it or record it
20:48because often these things
20:48will be found abandoned
20:49by the police
20:51and at least you stand a chance
20:52of getting it back
20:53if they recover it.
20:54Thanks a lot, Anton.
20:59Our doorbell detectives
21:01are always on guard.
21:03F***ing deal, man!
21:05For any intruder.
21:10Some have a sting
21:11in their tail
21:15while others
21:16can ruffle a few feathers.
21:19He's obviously
21:20forgotten his key.
21:26Earlier, we met Jane
21:28who woke in the middle
21:29of the night
21:29to discover two masked men
21:31trying to burgle
21:32her elderly parents' home.
21:42Jane, when we left you,
21:44you were jumping out of bed,
21:46getting into the car
21:47and heading over there
21:48as quickly as possible
21:50as you turn up.
21:52Yeah.
21:52What do you see?
21:53As we come towards the bungalow,
21:55there's a transit van
21:56outside the house
21:58and straight away,
21:59I knew that wasn't normal.
22:02Do you think at this stage
22:03that they might be
22:04in the property
22:05or still around
22:05the property somewhere?
22:07We didn't know.
22:08We didn't know.
22:09I just knew
22:09there was nobody
22:10in this van,
22:11there was nobody
22:11sat in it,
22:12so we went up
22:13my mum's drive
22:14quickly,
22:15looked round the back,
22:16couldn't see anybody,
22:17went straight back down
22:19and the van was driving off.
22:21So you go up
22:22just as they're leaving?
22:24Yeah.
22:25Yeah.
22:25I don't know
22:26whether that's lucky or not.
22:27I mean,
22:28do you want to confront them
22:29at that stage
22:30or apprehend them
22:31or what's the plan?
22:32I didn't know
22:33what I was going to do.
22:34I was just so...
22:36I was panicking.
22:37I was on the phone
22:38then to the police.
22:39I explained
22:40there was two masked men
22:41round my elderly
22:42parents' house.
22:43They said,
22:44is it broken into?
22:45I walked up the steps
22:46to the back door
22:48and as I approached,
22:49I could see
22:51absolutely they'd been in
22:52because every drawer
22:53was pulled out.
22:57and that's when
22:58I became hysterical.
23:00Are they all right?
23:02Have they been hurt?
23:03Are they injured?
23:04My dad
23:05was in a hospital bed
23:07in his bedroom
23:08on end-of-life care.
23:09So,
23:10when you checked on them,
23:11what did you find?
23:12Well,
23:12as I walked through
23:13the bungalow,
23:14I could just see
23:15this devastation
23:16that these two men
23:17had done to the house
23:19and I looked
23:20into my dad's bedroom
23:22and I could see
23:23him still in the bed
23:24so I thought
23:25he was okay
23:26and I then walked
23:27through into
23:28my mum's bedroom
23:30and she was still
23:31asleep in bed.
23:32So,
23:33I felt a big sense
23:34of relief
23:34and then I had to
23:35literally wake her up
23:37to tell her
23:37she'd been robbed.
23:38Did you get the sense
23:39that they'd been
23:40in either of those rooms,
23:41your dad
23:42or your mum's room?
23:42Oh,
23:43absolutely.
23:43You could see
23:44the drawers out.
23:45You could see
23:46they'd been in
23:47both their bedrooms
23:48while they were
23:49asleep in their beds
23:50and pulled out
23:51all their drawers.
23:52We're going to have
23:53a little look
23:53at those pictures.
23:55There we go.
23:55Is that one
23:56of the bedrooms?
23:56Yeah,
23:56that's my mum's bedroom.
23:57That was the bed
23:58she was in.
23:59So,
23:59they're within
24:00a couple of feet
24:01of your mum
24:02in bed there
24:03and we're back
24:04in the lounge there.
24:05They've gone through
24:05the drawers again.
24:06Yeah,
24:07every drawer there
24:07was pulled out.
24:09They did steal
24:09£200 of cash
24:11that we literally
24:13had only got out
24:13the week before
24:15that she was giving
24:16to my son
24:16for his 21st birthday.
24:18Jewellery
24:19and my dad's
24:20watches,
24:21that's what they
24:22got and they broke
24:23in through a kitchen
24:24window.
24:25I'm so sorry.
24:26I mean,
24:27there is a blessing
24:28there that they
24:28weren't disturbed.
24:29Yeah.
24:30Thank goodness
24:31they were both
24:32quite deaf.
24:33I mean,
24:33if my mum
24:33had have woken up
24:34seeing those two
24:35men in your bedroom,
24:36I don't know
24:37what she'd have done.
24:38What was your mum
24:38and dad's reaction?
24:40I think my poor old mum
24:40was just in shock.
24:41She just kept
24:42looking and saying,
24:44what a mess,
24:45what a mess.
24:45And poor old dad
24:46pulled every drawer
24:48out in his bedroom
24:48while he lay
24:49in his hospital bed.
24:51And that really
24:52upset me as well
24:53because I thought
24:54if he'd have opened
24:54his eyes
24:55and seen these men,
24:57I'd rather think
24:58what I'd have thought.
24:59Your dad's
24:59no longer with us.
25:01No.
25:02So upsetting
25:02in itself.
25:04I can't imagine
25:04how that is
25:05for you
25:06to know
25:07that these guys
25:08came in
25:09would see people
25:10clearly
25:11in a very vulnerable
25:12state
25:12and not back off
25:14at that stage
25:14but just plough on through.
25:15Yeah.
25:16It was awful.
25:17I wouldn't wish it
25:18on anybody.
25:19Well, your mum,
25:20Pam,
25:20and your sister Emma
25:21are with us
25:22on a video call now.
25:24Oh, I'm so sorry, Emma.
25:25I'm so sorry.
25:26Yeah, it's fine.
25:27You've been listening
25:28to the story
25:29and it's so upsetting
25:31to go through it
25:32again, I know.
25:34I can only imagine
25:36the effect
25:36that it had
25:37on you, Pam,
25:38at the time.
25:39Yeah.
25:40I was asleep
25:41through the whole thing.
25:42Thank goodness.
25:43Yeah.
25:44Do you care?
25:44No, I didn't know
25:45anything until
25:46Jane woke me up.
25:48What was it like
25:49when you opened
25:50your eyes
25:50and saw the way
25:51it was?
25:52I just couldn't
25:53believe it.
25:54I could not
25:54believe it.
25:55What type of people
25:56do you think
25:57it takes
25:57to creep in
25:58to the room
25:59of yourself
26:00and your lovely
26:02husband
26:02and go
26:03through the drawers
26:04and through
26:05the cabinets
26:06while you're there?
26:08Scumbags.
26:08Scumbags.
26:09Scumbags.
26:10Yeah.
26:10The thing was,
26:11I got some gold bracelets
26:12but I was laying
26:13on them
26:14so they couldn't
26:16see those.
26:18She has them
26:18on her wrist.
26:2024-karat gold.
26:22You get done
26:23through the security
26:24at the airport,
26:25don't you?
26:26Yeah.
26:28Why did you feel
26:29you wanted to
26:29tell everybody
26:30about your experience
26:31and what you've
26:32been through?
26:33Certainly
26:33it wouldn't
26:34happen to
26:34anybody else
26:35I suppose
26:36really.
26:37Well listen
26:37Pam,
26:38we wish you
26:38the very best.
26:39We were so
26:40sorry to hear
26:41about Dennis
26:42and we hope
26:43that your time
26:45now is peaceful
26:46and undisturbed
26:47in that way
26:47ever again.
26:48Thank you very
26:49much, yes.
26:49Thank you very
26:50much.
26:50Okay, it's
26:51lovely talking
26:51to you.
26:52Thanks so much
26:52Emma.
26:53No problem,
26:54thank you.
26:55Oh, Jane,
26:56thank you so much
26:57for coming in
26:58and telling your
26:58story.
26:59Without that
27:00doorbell,
27:00sending the
27:01alert, who
27:01knows what
27:02could have
27:02happened.
27:02Oh, absolutely.
27:04Anybody with
27:05elderly parents
27:06having doorbell
27:08footages,
27:09brilliant.
27:09I wish I could
27:10say there's a
27:10happy resolution
27:11and they've
27:11caught up with
27:12these guys.
27:13But unfortunately
27:13the case has
27:14been closed due
27:15to insufficient
27:16evidence,
27:17hasn't it?
27:17Yeah.
27:19I hope
27:19something happens
27:21to give you
27:21a bit more
27:21closure than
27:23this and allow
27:24you to feel
27:24like justice
27:25has been done.
27:27What a shocking,
27:28terrible thing
27:28to happen to
27:29anyone.
27:30But it does
27:30show if you
27:32have a strong
27:32family around
27:33you, a strong
27:34matriarch, and
27:35if you have
27:36that tool of
27:37a doorbell that
27:38records footage,
27:39then you've
27:41got something to
27:41go on.
27:42What an
27:43inspiration.
27:47If you have
27:48a video
27:48doorbell clip
27:49of crime on
27:50your doorstep,
27:51we'd love to
27:51see it.
27:52Send it along
27:53with your
27:53contact details
27:54to doorbelldetectives
27:56at purpleproductions.co.uk.
28:00MUSIC
28:00.
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