00:00Fresh snags have hit the CBSC's re-evaluation portal.
00:04The portal that students were already waiting for,
00:07the portal that was delayed not by hours,
00:09but by four full days,
00:11and a portal that was supposed to bring clarity to students
00:13seeking verification of marks and re-evaluation of answer sheets.
00:17Now, what happened this morning?
00:19The CBSC's re-evaluation and verification portal
00:21launched after repeated delays, revised timelines.
00:24On Friday, it was supposed to open.
00:26Then they said, okay, we'll try again on Monday.
00:28Now, imagine lakhs of students.
00:30Full day, Friday, they're sitting to see if it'll work.
00:32Full day, Saturday, Sunday, Monday, they said,
00:34okay, finally, we'll open again.
00:36Sitting and trying to, you know, get the portal working.
00:38Nothing came out.
00:39Today, on Tuesday, they're saying the portal opens, and it did.
00:44But how is the question?
00:47CBSC's re-evaluation verification portal,
00:49launched after repeated delays, like I said,
00:53faced fresh wave of complaints from students across the country.
00:56What was supposed to bring relief to students
00:59seeking answers about their marks
01:01has instead sparked another round of frustration.
01:04Students attempting to access the portal claim
01:06they are facing login failures.
01:08Others say the screen freezes after entering the credential.
01:12Some report that key options required for verification,
01:15re-evaluation are either unavailable or not functioning properly.
01:19Several students have posted screenshots and videos online
01:23claiming they are unable to complete the process
01:27despite repeated attempts.
01:31I'm showing all of those screenshots,
01:34all of those testimonies of kids on the screen for you.
01:40Now, students report login failures,
01:43and some even claim key options required
01:46to file verification and challenges request.
01:48All of that missing or inaccessible.
01:51Now, the complaints have emerged within hours of the portal
01:54finally becoming operational,
01:56and that is what makes the latest controversy
01:58particularly significant.
01:59How many times?
02:02What will it take for the CBSC to get its act together?
02:07Because it is not a portal that suddenly ran
02:10into unexpected demand.
02:12They knew this was happening.
02:13They opened it after a gap,
02:15after much media pressure,
02:17after we constantly spoke and said
02:20the kids who are talking about portal malfunction
02:22and their marks mismanagement,
02:24they are not Pakistanis.
02:25They are your youth.
02:27They are highlighting what the issue is.
02:30Finally, when all of those were exposed,
02:32when numbers came together,
02:34we reported the story.
02:35Today is, I think, the second week
02:36where we've reported,
02:37continuously reported the CBSC story.
02:39Then they finally reopened the portal,
02:41and look how it went.
02:45The timeline itself, you know,
02:47that raises so many questions,
02:49and let me jog your memory here.
02:51The portal was originally scheduled
02:53to go live on the 29th of May.
02:55That deadline was missed.
02:57The whole day, nothing happened.
02:59CBSC then announced a revised activation date.
03:011st of June.
03:03That also slipped away.
03:04Finally, 2nd of June.
03:06Today.
03:07The portal was declared operational,
03:09but within hours,
03:12social media was flooded with complaints
03:14from students claiming that the system
03:16was either not working,
03:18not functioning properly.
03:19Several students have posted screenshots.
03:21I mean, just go online, you'll see it.
03:26Thousands and thousands of students like this.
03:30But remember, behind this,
03:33there are aspirations and angst of the students.
03:36This is the portal.
03:37The only routes to seek verification of marks,
03:41obtain copies of the evaluated answer sheets,
03:44and challenge potential errors in the evaluation.
03:47So it's not a game for them.
03:48Their future, their admissions, their cut-offs,
03:52all of that depend on this.
03:54Every delay, therefore, has real consequences.
03:57Students are now worried that prolonged disruptions
04:00could affect admission timelines,
04:02counselling schedules, and also application deadlines.
04:05Many are asking,
04:06why technical problems continue to persist?
04:12Now, fresh complaints regarding the verification portal
04:15is likely to sort of intensify questioning,
04:19also intensify the question over the reliability
04:23of the board's digital infrastructure.
04:25The board that said that we will do OSM,
04:27we will do on-screen marking.
04:33For students waiting anxiously to challenge marks
04:36or even seek re-evaluation,
04:38the concern is straightforward.
04:39If the portal itself remains inaccessible,
04:41how are they expected to exercise
04:43the right to verification?
04:45As complaints continue to mount,
04:47students are now demanding answers from the CBSE.
04:52Why was the launch delayed?
04:55That's number one.
04:56Why are technical issues persisting?
04:59That's number two.
05:00And most importantly,
05:01when will the portal function smoothly?
05:04And this is not the question of one or two students,
05:07thousands online, if not lakhs,
05:10are now asking that.
05:11My colleague Anmol Bali actually tried the portal himself
05:14along with the student.
05:16Look what happened.
05:23Lacks of students across India
05:24were waiting for CBSC post-results portal
05:27for verification and re-evaluation.
05:29Yesterday, it was seen that after 24 hours,
05:31CBSC has finally said on June 2
05:33that portal has gone live.
05:36Currently, I am here at a coaching institute.
05:38I am joined by one of the students.
05:39I will show you how one can sign in
05:43for lodging their grievances to the CBSE,
05:47those people, those who have got their answer sheets.
05:49So here, we will go to the main website
05:51and then we will be going down here
05:56on the verification process.
05:59We will click here
06:00and then it will take us to the main site
06:04and from here,
06:05we will be going to the post-results,
06:08verification and re-evaluation site.
06:12So I am joined by one of the students
06:15who has already filled their credentials
06:18here on the portal to know.
06:20So please explain me
06:22how one can fill this form.
06:24So as we can see here,
06:26the role number is required,
06:28our admit card info is required,
06:29there is a password,
06:30there is an admit card ID that is required
06:31and then for the verification,
06:34our parent's name is required,
06:35one of our parent's name
06:36that is mentioned in our admit card.
06:39Then the Adhaar info is also required,
06:41our Adhaar name,
06:42our Adhaar number
06:43and the date of birth
06:44and the gender is required
06:45and I have filled that here.
06:48Please sign in
06:49and show us that
06:51is it working or not.
06:54N-Y
06:57T-A
07:00F-3
07:06Verification failed,
07:08please check your details
07:08and try again.
07:09So you have checked your details,
07:10you have been trying to sign in,
07:12how many times you have tried?
07:14Now it has been seven times
07:16that I have tried.
07:16Since morning I have tried seven times
07:18and in the morning it was three times
07:20and now again.
07:21In the morning it showed that
07:22the credentials were not right.
07:24So I thought maybe there was a problem
07:26so I took a break
07:28and then I did it again
07:30and then the verification has failed
07:32and it has been going on
07:34since the three times
07:35that I have applied.
07:36So now the problem
07:37is not from my side
07:38I will say.
07:38Have you talked with your friends
07:40those who are also trying
07:40to sign in?
07:42The ones that I have talked to today,
07:44yes, they had said
07:45that they were also facing the issues,
07:46the server was down,
07:48it was taking time
07:48and loading
07:49and all that things were there
07:50and that is there.
07:52So still students
07:54are facing problems
07:55while they are trying
07:56to sign in
07:57on the post result portal
07:58for the verification
07:59and devaluation process
08:00which still raises
08:01various questions
08:02on the CBSC
08:03which is already
08:04in the center of controversy
08:06after CBSC OSM process
08:08with cameraman Ashwani Helen
08:10and Moolanath Bali, Delhi.
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