00:00Public servants operate everything in our daily lives, from streets to traffic, schools to graduate studies, and courtrooms to capitals.
00:09Thus, the field of public administration's analyses allow for the skill and development of public, private, and non-profit organizations.
00:17However, public policy failures, like trained enrollments and college dropouts, are ubiquitous,
00:23so I sought to analyze them through the strongest common element between both public administration and other disciplines.
00:30Us, the human element, specifically our communication, through verbal patterns, like what we say,
00:37paraverbal patterns, like how we say it, and nonverbal patterns, like where we are in space, time, and social society
00:46when we say it.
00:47One theory, known as the Communicative Constitution of Organization, or COO, says just that.
00:55COO opened the door to both interdisciplinary and integrated applications of different fields.
01:00So I did just that.
01:01I analyzed the video interviews of several different public servants.
01:05I used an interdisciplinary frame, which means that I used neuroscience, psycholinguistics, applied linguistics, applied behavior analysis, and economics series
01:14to create this analysis.
01:15The three main variables of interest, verbal, paraverbal, and nonverbal data, were operationalized by over 394 different variables, identified from
01:25hybrid, randomized interviews.
01:28These interview videos consisted of public servants' open-ended responses, protected by IRB human subject policies.
01:35I then used these to analyze over 11,000 verbal data points, as well as 9,000 paraverbal and nonverbal
01:42data points.
01:43I then used these to develop a model I call the Theory of Communication, or TOC, as in TikTok.
01:51TOC can be used to analyze everything from clinical interviews, psychological interviews, human resource management interviews, business meetings, political speeches,
02:00artificial intelligence, and many other human experiences.
02:03That's because TOC's main aim is to model how rationality and irrationality are present in all of the human experience.
02:10Specifically, TOC models our probabilities of public policy success and failure.
02:16While TOC still has to be refined through further applications, TOC is just one example of the many rising collaborations
02:24possible through use of the vast array of scientific studies available to the general public.
02:30TOC. While time is of the essence in the 21st century, together, we can build the tools we need to
02:36face every opportunity.
02:38Thank you for your time, energy, and consideration.
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