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  • 9 hours ago
Family-owned service stations have been struggling to cope with the ongoing fuel crisis. Prices climbed but some have margins that are either thin or below cost. They have been shedding customers - and with no end in sight there have been fears over how long they can survive.

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00:01From being one of the cheapest retailers to one of the most expensive in the blink of
00:07a fuel crisis.
00:10Some fuels at Tanwar Petroleum are nudging $3 a litre.
00:14We have to survive that we put the prices up.
00:18But the family business says its margins are thin or below cost.
00:23Sales have plummeted by 90%.
00:25It's very quiet now, it's like hardly two customers in one hour or something.
00:30The patience of loyal customers is being tested.
00:33Maybe another couple of months we can sustain, after that there's not much profit to make
00:39a living.
00:39I'm sick of paying this sort of money out for petrol, I want a hybrid car.
00:45Tanwar says it's running at a loss, but some stations are running out of fuel.
00:50Independent service stations often undercut big fuel companies on price.
00:55But the conflict in the Middle East is casting uncertainty over fuel supply and costs, leaving
01:01these family businesses vulnerable.
01:04Regional servos are particularly exposed.
01:07They're under pressure, they're trying to keep up with demand.
01:10There is two solutions to this crisis.
01:13The first is the war ends.
01:16In the interim at least, the second is there is some sort of solution to reopening up the
01:20Strait of Hormuz.
01:22Meanwhile, Transport for New South Wales observed an increase in public transport use.
01:27Per day, nearly 50,000 train and metro trips were made.
01:32But for many, using a car is the only way to get around.
01:41Manilapur says it's running out.
01:42You
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