Skip to playerSkip to main content
NovaStream
  • 2 days ago
Transcript
00:00New Incident, Category 1.
00:03Put you on an RTC. Two cars head-on.
00:07This lady has been on the floor since 5am.
00:10It's a two-year-old who's been stabbed, the other.
00:14Every day across Yorkshire, more than 3,000 people call 999.
00:19He's just not breathing.
00:20He's pregnant.
00:21Right, he's pregnant.
00:22Right.
00:23He's trying to borrow petrol load gases.
00:26The ambulance service must decide who gets help.
00:29We're going to look after you, mate.
00:31We've got you.
00:33Can I get you covered up? Lovely, jubbly.
00:35And who must wait?
00:3734 jobs waiting for an ambulance now in Leeds alone.
00:41As the pressure on the NHS refuses to relent...
00:44We're creating the waiting room for a waiting room.
00:47..the paramedics on the ground navigate England's largest county.
00:51Welcome to our office.
00:53All right, kid, well done.
00:55From the busiest cities...
00:56Chaos tonight.
00:57..we'll need to get out of Leeds now.
01:00..to the remotest villages.
01:02We're in the forest, in the middle of nowhere.
01:04..where each call is a crisis.
01:07Got a five-year-old found wandering in the street, naked, malnourished.
01:11God, it breaks your heart. It's awful.
01:13..and every decision critical.
01:15Hello! Where are we going?
01:16You're all right.
01:17Please, let the kids out of there.
01:19Where are they going to land in the middle of Bratford?
01:22We go beyond the flashing blue lights...
01:25Whoa! Whoa, whoa, whoa!
01:26..to reveal the human stories behind every siren.
01:29Just keep it open to the door.
01:31Absolutely.
01:31Thank you for coming.
01:33You don't have to thank us.
01:34You don't.
01:36If you've got manners, you don't.
01:38Are we all ready to set sail?
01:40Get her going!
01:41Get her going!
01:42Ha, ha, ha, ha, ha!
02:12Do you know the patient now?
02:12So are you outside the...
02:13No, I'm outside the property, but there's no movement.
02:16There's a gas man out here now.
02:18Do you know the patient?
02:19Yeah, I think she's called Christine.
02:21She's an 80-year-old woman.
02:23She's only going to come and help.
02:25Oh, I've got a query dead inside.
02:27Gas leak.
02:29Oh, God.
02:32Query...
02:33What?
02:351696.
02:36He's recharged by...
02:371696, good morning.
02:39I'm just sending you down this job.
02:40..and it is a query female dead inside, query gas leak.
02:45They have informed the gas board
02:46and there is someone on scene with the patient.
02:48The team leader's also coming as well, love her.
02:51Yeah, thank you, love.
02:52That's all received.
02:54Let's go.
02:571696, Pete and Georgina
02:59are immediately dispatched to the scene
03:01on the outskirts of Bradford.
03:03They are two miles away from the patient.
03:05A team leader is also en route.
03:09It's all very unusual inside.
03:13You need to leave the contaminated area immediately
03:15and do not go into the scene.
03:17If there is gas and there's been a leak,
03:20you need to make sure that you're safe as well, OK?
03:22Oh, my God.
03:24The whole street could be up.
03:281696, I'm just going to pass you this other bit of information.
03:31So open the doors and windows to ventilate the property.
03:33Don't operate any electrical properties.
03:36Avoid anything that could be a source of ignition
03:38and turn the gas off at the metre.
03:40That's come from the Northern Gas Network
03:42and fire, I think, are coming as well over.
03:46That's lovely, thank you, all received.
03:47We'll grab the bag of monitor, just in case.
03:52It's like your worst nightmare.
03:54Like, it's not with my grandma or granddad or anyone.
03:58I hope that is not what it's saying it is.
04:02Yeah.
04:06So, let's put my gas pipes.
04:08Yes.
04:09So, you live next door?
04:11All ladies, Christine, she's next door.
04:12Stephen, the team leader, has also arrived on scene.
04:15What number does she live at?
04:16Which house?
04:18And her name's what?
04:19Christine?
04:20OK, well, we'll go and investigate.
04:21All right, love, yous, just stay there.
04:32So, the gas was cut off yesterday?
04:34Yes.
04:35For the whole building?
04:37What, sorry?
04:37The gas was cut off yesterday for whose property?
04:39Top one.
04:40For her property.
04:41Top one.
04:41So, the queer room, because this one's not being seen,
04:43is this one okay?
04:44Yeah, fine, yeah, fine.
04:47Have we contacted comms to see if we can get there?
04:49Not yet.
04:50Which is, try and knock her first.
04:52Yeah.
04:52And that's on the counter.
04:59Is she cold before this lady?
05:01Yeah, I've been here.
05:02Either that one, either that one or this one, for a COPD.
05:05Here we are.
05:07Oh, hello.
05:13She's off in, she's going to the window.
05:15Is she coming down?
05:16She had a big smile on her face, haven't she?
05:18Hello, is it Christine?
05:20Yeah.
05:20Hello, Christine.
05:21Sorry, it's your ambulance.
05:22So, we've just been informed by some next door neighbours
05:26that there's been a gas leak
05:28and the neighbour was actually concerned for your welfare.
05:31So, I do apologise for waking you up so early,
05:33but we just wanted to make sure that you were okay.
05:36I'm fine.
05:37I will be in a minute.
05:38I'm really sorry that we've got you up so early,
05:41but, you know, obviously, anything to do with a gas leak,
05:43we just needed to make sure that you were okay.
05:45I'm fine.
05:46Good?
05:46Thank you for waking me up.
05:48Can you see?
05:51You know, with no teeth in and out, you know.
05:55False alarm.
05:57Oh, false alarm.
05:591696, we have made contact with the occupant.
06:03Many thanks.
06:05You've got a lovely garden, Christine.
06:07Thank you, dear.
06:08It's beautiful.
06:09Is it your pride and joy?
06:10It is.
06:10Yeah, it's very nice.
06:12I just need a bit of a sweep up, you know, with the leaves.
06:14Yeah.
06:15Oh, yeah, that's the next job.
06:18Okay, well, we'll leave you to it, Christine.
06:20All right.
06:20We're going back to the vent now, then.
06:22Yeah.
06:22Oh, bless you.
06:23Well, you can start sweeping up all the leaves.
06:25Bye-bye.
06:34Disaster averted, I think.
06:36She's lovely, isn't she?
06:37I've been to her before.
06:39Oh, really?
06:40I've never been to her.
06:41Or I've been to her for the next-door neighbour to get a key, because she's got a key.
06:48It's good to have concern for your neighbours.
06:51I think that's sometimes the thing about Bradford, is that people do tend to look out for each other.
06:55Yeah.
06:58All's well that ends well.
06:59I'm so glad, to be honest, because I actually were genuinely worried.
07:03Yeah.
07:0414.83, go ahead.
07:08Ambulance service is the patient breathing.
07:11Is he changing colour?
07:14He's gone very white.
07:16OK.
07:17So, like I said, the help's been arranged for him, OK?
07:19We will respond to him as soon as we can.
07:21Who is shopping at half past eight on a Good Friday?
07:24Unless it's for Easter egg shopping.
07:26Maybe, actually.
07:27That's to be fair.
07:27That's a good point.
07:28I'll allow that.
07:30It's the start of the Easter bank holiday weekend.
07:33Keep going at that rate.
07:35One, two, three, four.
07:3818, 12.
07:38Sorry to bother you.
07:39I've got a cardiac arrest at Skalmore.
07:41Are you in a position to clear for this?
07:43Working alongside Carla in dispatch is Chloe.
07:4716.96.
07:49So, we've got a house fire at Keefley.
07:52Between them, they will look after an area
07:54spanning 738 square miles,
07:58coordinating 93 ambulances in Bradford
08:01and its surrounding areas,
08:02as well as the western part of the Yorkshire Dales.
08:06Ambulance service, tell me exactly what's happened.
08:09Hit him over the head with a tray.
08:11He's laid on floor, he's laid on floor.
08:12He's got blood all over for her.
08:15In the last hour,
08:16Control have received 164 new calls for help.
08:20Try and keep it nice and calm, OK?
08:23I'm going to tell you how to stop this bleeding.
08:26Currently, there are 87 patients
08:28waiting for an ambulance across Yorkshire.
08:31I've got 21 active jobs
08:33and four Cat 2s, three Cat 3s
08:37and no crews available to send.
08:39We wouldn't advise to move him unless he's in danger.
08:45An influx of high-priority calls
08:48has meant 28 Category 3 calls
08:51have been kept waiting for an ambulance
08:53over the target response time of two hours.
08:56Is there anything exactly what's happened?
08:58I think he's tucked on my tablets, obviously.
09:00He's on a lot of medication,
09:02but he's got confused.
09:03He don't feel right.
09:05Just reassuring that help is being arranged.
09:06Do I have to advise you I've seen some delays in the area?
09:10I have a 100-year-old gentleman.
09:13He's struggling to get his breath.
09:16OK.
09:17We're advising that there are some delays.
09:19All right, I'm on the train, good and proper.
09:24I'm just a pastor that I'm outside the library
09:27and there's a lady who studies.
09:28She's got nothing on her feet.
09:30But you can clearly see that there's something not right.
09:33OK.
09:34We have got that helper in.
09:36Do you just need to advise that delays can be up to two hours?
09:39My oldest is Cat 3, 69-year-old,
09:45taking too many tablets, confused.
09:47They've been waiting three hours.
09:50It's a nightmare.
09:52That is a long time, isn't it?
09:571696.
10:001696.
10:00I'm just passing you down this Cat 3.
10:02It's for Anthony.
10:03He's taken too many tablets, he's confused.
10:05And I think he's obviously done it by accident.
10:10He's called his son, he's struggling, shaky,
10:12doesn't feel right, so...
10:15Yeah, I'll head over to see Tony.
10:17Thanks every so much.
10:19Pete and Georgina are five minutes away
10:21from the Category 3 patient
10:23who has already waited for three hours and 20 minutes.
10:28I wonder what tablet's this to you.
10:30I suppose to consider the fact
10:32that we're taking things in combination as well, aren't you?
10:34Yeah, I'm just going to call the pharmacist.
10:35Yeah.
10:40Oh, gosh, a hero, isn't it?
10:43I've met him and his son before, actually.
10:46You've what, sorry?
10:47I've met him and his son before, but it's a long time ago.
10:51What, not on the ambulance now?
10:53No, when I work for graphic health.
10:59Hello there.
11:02Is it Tony?
11:03I'm just going to do some checks on you
11:06while Pete has a chat with you, all right?
11:11So, it's happened by mistake.
11:13Do you know what's happened exactly?
11:16Right.
11:17So, I just don't know what's happened.
11:21Yeah.
11:22And then...
11:22I don't know.
11:26And I took some more.
11:28Right, OK.
11:29So, is it a double dose that you've had?
11:33Is that right?
11:34No, I think it is a double dose, but I'm just, I aren't sure what's in the round box, do you know what I mean?
11:41Yeah.
11:42Are you Tony's son?
11:43Yeah, I'm his son, yeah.
11:43Right, OK.
11:45Yeah, so they should have all been gone, really.
11:47So, he's obviously not taking them as he should from the 1st of April.
11:51Yeah.
11:52I don't know.
11:53I was just like...
11:54I'm a little discharged from hospital at about the time of discharge.
11:57Yeah.
11:58What was he in with?
11:59It was a phone.
12:00OK.
12:01Do you have any carers?
12:02No.
12:03So, you administer medication yourself?
12:05What?
12:06What?
12:07What?
12:08What?
12:09What?
12:10I've...
12:11You don't want them.
12:12Well, he'll come round and try to make sure he's had his tablets, but I'll tell you the truth,
12:16you know, when it's like that and there's that much, it's confusing.
12:19Yeah.
12:20I mean, it sounds like you're struggling to take the tablets, aren't you?
12:24Because, you know, it's got too many tablets of everything, really.
12:31And is this your dad's normal presentation?
12:33No.
12:35He's not as shaky as that normally.
12:37I can talk a bit better.
12:38When was the last time you saw him?
12:40Er, last night.
12:41And was he not shaking as much as this?
12:43No, he looked like this last night, though.
12:44And he was talking normally as well?
12:46Yeah.
12:47OK.
12:49Are you hurting anywhere at all, Tony?
12:52No.
12:53Have you got any stomach or abdominal pain?
12:55No.
12:56Just...
12:57Just got...
12:58Just got a headache.
13:00How's he been prior to today?
13:02He's been all right.
13:03Yeah, not much.
13:05He's been out a few times he's already eaten.
13:07Has he?
13:08He's been out half...
13:09He can get out of town on buses and stuff.
13:11He goes on bus?
13:12So...
13:13What, even very recently?
13:14Yeah, this week he's been out a couple of times.
13:15This week?
13:16OK.
13:17He's been eating and drinking all right?
13:19We do his night-time meal for him, do you know what I mean?
13:21Or tea-time.
13:22Right.
13:23OK.
13:24What?
13:25What?
13:26What?
13:27What?
13:28What?
13:29What?
13:30You felt dizzy?
13:31And you've got a headache.
13:33So...
13:34Are you happy to join us up at the RI this afternoon to get checked out?
13:39Yeah.
13:40Yeah.
13:41Yeah.
13:42I don't feel good.
13:43You don't feel good, do you, exactly?
13:45What?
13:46So let's get up there and get things sorted.
13:50Tony will be taken to Bradford Royal Infirmary, four miles away.
13:54You were a councillor as well, weren't you, for a tidy while?
13:57Yeah.
13:58I remember.
13:59I worked for a councillor as well.
14:01Well, you were one of top Labour councillors, I seem to remember, weren't you?
14:05How long did you serve for on Bradford council?
14:08I think that's right.
14:09And I know you're a proud man as well.
14:10Well, I get that.
14:11Sony, can we do a social care referral for you?
14:12What's that?
14:13It means that what we'll do is write to the local authority, say that you could really
14:22do with a bit of help with your medication.
14:27And maybe a bit of help with other things in the home as well.
14:42I'll know what to say.
14:45But I want to support you in living as independently as you can at home.
14:49I know you're independent.
14:50Say it well, alright, I'll rephrase that.
14:51Live safely, independently.
14:52And I know you know how to look after yourself.
14:53But we've had to come out today because there's been some mix-up with your medications.
14:59Sorry about that.
15:00No, don't be sorry about that.
15:01No, don't be sorry about it.
15:02These things happen.
15:03But if I can make a social care referral on your behalf, then we can start to get help
15:08in place with your medications.
15:09Good care.
15:12in some mix-up with your medications.
15:18Sorry about that.
15:20No, don't be sorry about it.
15:21These things happen.
15:24But if I can make a social care referral on your behalf,
15:28then we can start to get help in place with your medications.
15:34OK.
15:35Hey, Tony.
15:37And that, look, is she a lady?
15:39Yeah, Georgina, she's driving.
15:40That's much appreciated, Tony.
15:42Well, you've served the community of Bradford for a big part of your career.
15:45It's time for us to serve you for a little while.
15:48Right, a bit bumpy down this hill.
15:51OK.
15:53OK.
15:54OK.
15:55OK.
15:56OK.
15:57OK.
15:58OK.
15:59OK.
16:00OK.
16:01OK.
16:02So when I used to work for the council,
16:13one of the jobs I had was calling on people
16:17who hadn't completed their registration for the electoral register.
16:21And one of the people I had to see was at that address
16:26that we've just been at.
16:27And father and son have both got the same names.
16:31Yeah.
16:32So it could have been either or.
16:34OK.
16:35Anyway, senior answered the door.
16:39And I explained the situation.
16:41Now, given that he was a serving councillor,
16:44he knew that it wasn't him, cos obviously he'd want to vote for himself.
16:47So he knew it was actually his son.
16:50Yeah.
16:51So he was absolutely furious.
16:53Was he?
16:54He says, I'm going to wring his neck.
16:56I was telling this to him in there, and he was chortling about it.
17:00That's funny, that.
17:01I bet he loves that stare.
17:02He did love it.
17:08Are you good left?
17:09Are you good left?
17:10Are you still good left?
17:11Are you still good left?
17:12McIntyre, thank you so much.
17:14I w
17:25this thing that he's probably already interrupted?
17:27Julian?
17:28Yeah, well, here's my own.
17:29you have a really strong sense of community.
17:34My family moved to Bradford when I was a kid.
17:39I remember we came to a point where the houses ended
17:43and the fields began.
17:46Looking out at this view, I thought,
17:48wow, this is just such an amazing place.
17:53I had no real desire to move anywhere else.
17:57I worked for Bradford City Council for nine years.
17:59And I obviously loved it.
18:03But I wanted to do more for the city.
18:07At the right old age of 51, I decided to take the plunge
18:09and join Yorkshire Ambulance Service.
18:13I found another way to serve the community.
18:22How old is the patient?
18:24I don't know. It's a complete stranger, love.
18:27It was across the road and then it just went backwards.
18:30Nine hours in, and call volume has more than doubled
18:34since the start of the shift.
18:36Ambulance Service. Hi, how can I help?
18:39Control have now answered over 1,200 emergency calls.
18:43He's basically gone up on her bike to do a jump
18:46and as he's come back down, he's just like, kind of...
18:49He's landed on his front wheel and come off the bike.
18:51How old are you?
18:52I'm 12. He's 15.
18:55How far did she fall?
18:56She checked over in the graveyard and tells the floor.
19:00Carla, are you as busy as I am? I'm really busy.
19:03Honestly, all of a sudden then, it's just gone wild.
19:06God, I've got a chest pain coming in now.
19:08Have you?
19:08New incident, Category 2.
19:18Ingleton crew, Barney and Chloe,
19:20are one of ten crews on duty in the Yorkshire Dales today.
19:2584-year-old, Cat 2.
19:291707.
19:30Hiya, 1707. I've got a...
19:33Job for you, please.
19:34It's over at Graffington, so it's a little run for you,
19:37but we've got Muriel.
19:38She's 84 years old.
19:40She has been suffering since this morning.
19:43The neck has some occurred.
19:45They have mentioned that there was a pain spreading
19:49to the arm, neck or jaw.
19:51So potentially chest pains on this one.
19:55That's fine.
19:55We'll go and see Muriel and see if we can help her.
19:57Thanks a lot for the update.
19:59Barney and Chloe are the nearest available crew
20:02to the Category 2 patient, 16 miles away.
20:06Also dispatched is a community first responder,
20:09a trained volunteer based in the local area,
20:12who can provide immediate care before the ambulance arrives.
20:16I like old people.
20:18Yeah, you are great with old people.
20:20I have good stories.
20:21Why is that? Do you think you've got, like, an old head?
20:23I think it's because I used to spend a lot of time with old people.
20:26Even as a child, yeah.
20:28Even as a child, I spent a lot of time with old people.
20:31You used to go round to people's houses and have, like...
20:34Chocolate, choc-ices, Easter eggs.
20:43Do you think it's that?
20:44Yeah, I think it's probably this one,
20:45where this woman is from destination.
20:48Hi. We're coming.
20:49Hiya.
20:50All right.
20:51Yeah, are you OK? Are you expecting us?
20:52Yeah. I just thought I'd come out and meet you.
20:54The first responder's inside.
20:56Oh, OK.
20:57Yeah, um, yeah, it's just this house.
20:59What's your name, lovely?
21:00My name's Raya. I'm the next-door neighbor.
21:02Oh, OK. Great.
21:04All right, Donald.
21:05They're here, yeah.
21:07Hello.
21:08You're still in there, yeah.
21:08Lovely, thank you.
21:10Hello, mate. I'm Barney, Josh.
21:12Hello, Muriel. Are you OK?
21:14So, this is Muriel.
21:15The reason for the visit today is,
21:17Muriel rang 111 because we were a bit concerned
21:19about some pain wrapping in our stomach area.
21:21No chest pain, but this stomach pain is going to the back.
21:25OK.
21:25It's coming on a bit like peristaltic kind of pain.
21:29We've not been to the bathroom today.
21:30Yeah.
21:30We're only quite regular.
21:31OK.
21:32Is it all right if Barney does some obs on you?
21:34Yeah, Josh, thanks so much, mate.
21:35You've got a great history and all that.
21:37Oh, yeah.
21:38Let me just do your blood pressure and things.
21:40Just there, what's...
21:41Is it a pain, Muriel?
21:42Yeah.
21:42Josh very cleverly described it as kind of like a movement of the...
21:46Like a pushing kind of sensation, really.
21:48Yes, it is.
21:49It is.
21:50And then, but you...
21:51And it feels like something was going through you,
21:52but nothing's come out of...
21:54Oh, no, no.
21:54That's very good.
21:55Can I just give your belly a bit of a...
21:57Yeah.
21:59You can.
22:00Right, tell me if it hurts anywhere.
22:04I can feel it, but I want you to see it.
22:05You can feel it.
22:06Is there any pains?
22:07No.
22:08Round there?
22:08No, it's just that middle bit there.
22:11Just there.
22:12Heart conditions?
22:13No.
22:14No?
22:14Fit and healthy?
22:16How old are you?
22:1884.
22:1984, wow.
22:21Aren't you?
22:22Doing well, aren't you?
22:22Just in April.
22:23Nearly called me up.
22:24Why old are you?
22:2687.
22:2688?
22:27Oh, the older man.
22:29Well, 88, is she it?
22:31We're four sons, four grandsons.
22:33Really?
22:34Two great-grandsons, one great-granddaughter.
22:37Wow.
22:37I have five granddaughters.
22:39I've got a little girl at last.
22:40Oh, wow.
22:41Wonderful.
22:41Oh, my goodness.
22:42No, no.
22:43Have you always lived round here?
22:44Yeah.
22:45Do you remember meeting Donald, then?
22:47Oh, God, we were local, you see.
22:49Oh, really?
22:50We'd been going out for a long time.
22:53Oh, have you, like, grown up here and everything?
22:55Oh, yeah.
22:56You know what's weird?
22:57My mum used to live here.
22:59Did she say?
23:00Yeah, with my grandma and grandad.
23:02Their last name was Steele.
23:04Not Michael Steele.
23:05Yeah.
23:05Oh, my...
23:06Judy.
23:07Yeah?
23:08He was my master at school.
23:10Yeah, that's him.
23:11Oh, dear.
23:11That's my granddad.
23:12Is he?
23:13Yeah.
23:13Big, big friends of mine.
23:15Oh, really?
23:16Judy.
23:16Oh, what a small world.
23:18Yeah.
23:19So, listen, Muriel, the unusual things are just abdominal, tummy pain, but actually, everything
23:25else checks out brilliantly.
23:26So, there's no need for, like, hospital.
23:28No, no.
23:29I'm conscious at Easter, so the GP surgery is not open.
23:32No.
23:33So, you've now got Tuesday.
23:34Tuesday is one of their busiest days of the year, because they've had now four days where
23:38it's not been open.
23:39So, if you feel like you're getting worse at all, then by all means phone them on Tuesday.
23:43Okay.
23:43But you can take some paracetamol.
23:45Yes.
23:45Two, four times a day, if you wanted.
23:47Yes.
23:48And if you felt like your abdominal pain was getting worse, then you can phone 111 again,
23:52or you can speak to your GP on Tuesday.
23:54Okay.
23:54Have you got any questions for us, Muriel?
23:56No, I don't think so.
23:58Brilliant.
23:58I feel happy with what?
24:01You look happy.
24:02You look great.
24:03Honestly.
24:04Good.
24:05I'd keep, you know.
24:05She looks for me, that's why.
24:07Yeah.
24:07I've got a couple of days.
24:09I'd stick with him, would be my advice.
24:11Yes.
24:12I will do.
24:13It seems to have worked out well for you.
24:15Right, it was nice to meet you, Bob.
24:21How nice were they?
24:22Just jolly, happy.
24:25You know, that is the picture of a happy couple there, isn't it?
24:30With such a big family, you could...
24:32They seemed to bounce off at each other, didn't they?
24:33Yeah, they did.
24:37You're good, by the way.
24:38One of the things about the Yorkshire Dales is that there have been families that have lived
24:46here for centuries, and it means that there's often a very close-knit community.
24:55People looking out for their neighbours.
24:56It's lovely to be a part of that.
25:01My wife and I moved to the Dales with the dream of raising our children in the countryside.
25:09The slightly old-fashioned nature of these rural areas just offers me and my family so much.
25:16You have this support network around you that can help you in difficult times.
25:24I didn't realise how much I needed my community.
25:30Without them, I don't think I would have managed, really.
25:33It's the start of Easter Saturday for the Yorkshire Ambulance Service.
25:52Morning.
25:53Morning.
25:54Have a good one.
25:55Have a lovely night.
25:57Bye.
25:57Well, morning.
25:58Morning, whatever time it is.
25:59Signing on for another 12-hour shift in the Yorkshire Dales are Engleton crew, Barney and Chloe.
26:07Hello.
26:07Morning.
26:09How are you doing?
26:09You OK?
26:10Yeah, how are you?
26:11Yeah, fine.
26:1217.07, very good morning.
26:15Good morning, guys.
26:16Did you both sleep?
26:17It will.
26:19Yeah, thanks very much.
26:20We did have some Easter puns lined up for you this morning.
26:23What do you think it was a time or place to yoke around?
26:26That was very, very good.
26:28I'll wait for another one.
26:30Every hour on the hour, we'll have an Easter pun.
26:33Oh, you crack me up.
26:35That's for the next hour.
26:37Do you want us between kind of like Settle and Ingleton?
26:41Yeah, that sounds great.
26:43Just edges, but it's between the two, just in case there's quite a few people out today,
26:47I should imagine.
26:49Yeah, thank you.
26:49That's great.
26:50We'll let you know how we got on.
26:51Ambulance, is the patient breathing?
26:59Yeah, she's breathing, but she's not responsive.
27:01Right, so is she awake?
27:04Um, no.
27:06Just tell me exactly what's happened.
27:08The young lady, when I passed her initially in my car, she was sat up and looked like she
27:15was in a lot of distress, so I came back to check on her.
27:18She was shaking, and now she's stopped shaking.
27:21There's a couple of other people here helping me now, and we're trying to get her to wake
27:25up.
27:25No problem.
27:26So, can I just confirm, is she awake?
27:28She's not awake, no.
27:35Is that in bus stop?
27:3817.07?
27:39Hiya, 17.07.
27:40I've just got a job for you coming in.
27:42I'm unsure of patient age at the moment, but it states that the patient is shaking violently
27:47and unresponsive, so I don't know whether that means they're having a fit or if it's something
27:52else entirely.
27:54Lovely, thank you.
27:55We'll get there.
27:55Barney and Chloe are ten minutes away from the Category 1 emergency, the most life-threatening.
28:05It's always a difficult one to prejudge, isn't it, these situations, because you can sometimes
28:09find that it's nothing like how you imagined.
28:12Yeah.
28:13And they just happen to be out in public, and then bystanders are phoned.
28:22Is she an epileptic?
28:24I don't know.
28:26She's starting to twitch again like she's having some sort of fit.
28:30So, she's...
28:31Right, so, listen to me.
28:33Has she started twitching again?
28:35Yes, she has.
28:37We're going to treat it like she is having a seizure, okay?
28:39You just need to leave her where she is.
28:41Just make sure to move dangerous objects away from her.
28:43Update feature of call has changed to convulsions forward slash fitting.
28:51Just let me know when the twitching stops.
28:52We are travelling as an emergency.
28:54I will stay on the line until the crew arrives.
28:56Right, the ambience is here now.
29:04Right, that's fine.
29:05I'll leave you with a clue, then.
29:05You take care.
29:07Bye.
29:08What do you think?
29:12A bit of a fitting.
29:13Oh, bless you.
29:14Yeah.
29:14A bit fitting.
29:15Yeah.
29:17She's got a nice, steady radial pulse, which is good.
29:20So, who found this lady?
29:22Oh, do you know her?
29:23Are you...
29:23Okay.
29:24Do you know this lady's name?
29:25She's not been responsible.
29:27Okay.
29:29No.
29:30Yeah.
29:31Nobody knows her, though.
29:32Nobody knows it.
29:34Was she with anyone?
29:35What's your name?
29:35No.
29:37Caitlin?
29:38Nice name, Caitlin.
29:40Caitlin, as you well know, you're on a roadside.
29:43You're on a pavement.
29:44So, we're going to need to get you up in a second.
29:46But what we'll do, you'll just do a couple of checks.
29:48Where are you from, Caitlin?
29:51Ipswich.
29:52Ipswich.
29:53I'll bring you over here.
29:54So, I'm in York for my mental health.
29:57Yeah.
29:58And they told me to get myself home.
30:00And with the way my voice is out at the moment,
30:02it isn't a good idea, and I don't feel safe at home.
30:06Okay.
30:07Shall we get you on the ambulance, where it's warm?
30:10Yeah.
30:11Yeah, so, do you know where you are?
30:12You're in a place called Hellyfield.
30:13Oh, I say hello.
30:14In the Yorkshire Dales.
30:17Thanks so much, guys.
30:21There we are.
30:22You jump on.
30:24Shall we get the heat off?
30:29Yeah.
30:32Have you always had some mental health problems?
30:35Yeah.
30:35We get dark notes.
30:36I was 16.
30:38So, you were 16.
30:39Right.
30:39Body, depression, UPD.
30:42Yeah.
30:42So, you've got emotionally unstable personality,
30:45just sort of it.
30:45Yeah.
30:47And autism.
30:49You've got quite a lot going on, then, haven't you?
30:50Yeah.
30:52So, it sounds like you were sitting by the roadside
30:56and you've kind of collapsed.
30:58Did you think you had a seizure or anything at any point?
31:01Mm-hmm.
31:02Do you suffer with seizures?
31:05Do you mind if we just give you a bit of a check over?
31:07Do you mind if I have a little feel of your head?
31:09Yeah.
31:09So, no pain or anything here?
31:12No.
31:13What do they call this thing?
31:14Is this like a poncho?
31:16An oodie.
31:17An oodie.
31:18Oh, I'm a bit out of touch.
31:19A poncho.
31:20And then your self-harm is just lit just to your arms, here.
31:32You've been dealing with this for a long time.
31:36So, how come you found yourself in York?
31:40Voices.
31:41So, did the voices ask you to go to York?
31:43Yeah.
31:44OK.
31:44So, you caught a train, and then what did you do in York, actually?
31:47Self-harm.
31:48Then the A&E at York.
31:51Did you see the mental health team in the department at York?
31:54Mm-hmm.
31:55Yeah.
31:56And then what did they say basically go home, did they?
31:59Mm-hmm.
32:00Oh.
32:01So, then, if I've understood this correctly,
32:03you've then got on the train at York to Helifield.
32:06Is that right?
32:08OK.
32:09And then you've got off the train here, and that's how you're here.
32:11That all makes so much...
32:14That makes...
32:15Yeah, I understand it better.
32:16Voices, then.
32:19So, how often do you hear these voices?
32:21All the time.
32:22All the time.
32:24But, I mean, how often is it that you would kind of, like,
32:27journey to, like, York because of the voices?
32:30I travel mostly every day.
32:33Really?
32:36Do you feel...
32:37Do you feel suicidal?
32:39Yeah.
32:44Caitlin, you know yourself better than anybody,
32:46better than we would or any mental health professional.
32:50What helps you?
32:51I think that is pretty much...
32:53What do you...what do you need?
32:54Like, a really breaking point.
32:57Yeah, it's quite evident that you're at a breaking point, isn't it?
33:05All right, lovely.
33:06Well, I think what the plan would be
33:10is to take you down to Airedale,
33:13where they can assess you medically,
33:15and then, crucially, can speak to the mental health team,
33:20because I think that's really important.
33:22And then maybe come up with a plan,
33:24because it's hard to just...
33:26..discharge out of the hospital
33:28whilst you're still getting these voices
33:30and you're acting on the voices.
33:32Are you ready, Bernie?
33:39Yeah, thanks, mate.
33:44Have you found the voices have told you to go to many places?
33:50Colchester.
33:51Colchester.
33:51Scotland.
33:52You've been to Scotland?
33:55Wow.
33:55Norwich.
33:58Cambridge.
33:59Yeah.
34:00Lewis.
34:00Lower staffed yet?
34:03Oh.
34:04Yeah.
34:06Nothing.
34:07That's not it.
34:08Wow.
34:11Treating patients with mental health problems
34:14can be really challenging.
34:17I do feel that many people feel lost in some way.
34:23The world can be so overwhelming.
34:26So it's about helping those patients through that journey,
34:31rather than feeling like you can fix them there and then.
34:35Just being there and listening is everything.
34:40Are you all right?
34:41I'm all right.
34:43Well, yeah, you will be.
34:45But you'll be pleased to know we're here.
34:46Yeah.
34:47We'll do.
34:49We're all right.
34:50Tom.
35:08When there's a crisis, you need people looking out for each other.
35:27Over the last few years, my community supported me through such difficult times.
35:33My wife and I loved the idea of a, you know, big family, so when my wife was pregnant with
35:44our third, we were giddy with excitement.
35:50Rafferty was delivered, and I remember the paediatrician just turning to me and saying,
35:55did you know? And I said, know what? And he described these limb deformities and a hole in the roof
36:06of his mouth.
36:09We couldn't touch Rafferty because he was in so much pain.
36:16To imagine that your child is suffering that much is exceptionally hard.
36:23You can't help feeling a sense of injustice and unfairness.
36:29It's always something I've battled with.
36:32And so you have to, you know, take some humility to hold your hands up and say, I'm struggling.
36:37And so you have to, you know, take some humility to hold your hands up and say, I don't know.
36:5412 miles south of the Yorkshire Dales in Cullingworth, a new 999 call is in progress.
37:00Are you with him now?
37:02Well, my husband, I'm his sister-in-law.
37:05How old is this?
37:0661.
37:07And what exactly has happened?
37:08How has he collapsed?
37:09I've no idea.
37:10He's got very little mobility.
37:12He's on a lot of medication because he's got sectioned a bit of goal and I think that's
37:18all the side effects.
37:19Organising help for you now.
37:20Just stay on the line for me, OK?
37:22OK.
37:2360.
37:2460.
37:2596.
37:2660.
37:27I'll pass you down this cat one at Cullingworth.
37:29It's for 61-year-old Martin.
37:31He's collapsed behind the door.
37:32He's been there since last night.
37:34Bless him.
37:35He's been there all night.
37:36I wonder how he's collapsed or why he's collapsed.
37:38Squeeze it in.
37:39OK.
37:40You were at the back of door, are you?
37:41He was back of door, are you?
37:42Yeah.
37:43Yeah.
37:44He was back of door, are you?
37:45Yeah.
37:46He was back of door, are you?
37:47Yeah, we was head against...
37:48Head in this corner.
37:49Where is it now?
37:50Oh, last night upstairs.
37:51I managed to get him up.
37:52Oh, right.
37:53OK.
37:54OK.
37:55So, Martin, can you just tell us a little bit more about why we're here today?
37:56Why don't you get a parcel?
37:57Why don't you get a parcel?
37:58OK.
37:59Last night.
38:00Last night.
38:01OK.
38:02It's been about 10ish, I think it was.
38:03So, I went down and I went down and I went on a parcel and it was on a parcel.
38:04There's been about 10ish, I don't think it was.
38:05So, I went down and I wore a parcel and and I brought him up.
38:06There's been a parcel here at the front door.
38:07I went to get a parcel here.
38:08I jumped in here.
38:09I went for a parcel, I went to get a parcel here tonight.
38:10I got a parcel here tonight.
38:13Cheese it then.
38:15Squeeze it in.
38:17You're at the back of door, are you?
38:18He was back of door here.
38:19Yeah.
38:20Yeah.
38:21We was head against, head in this corner.
38:22Where is he now?
38:23So last night, upstairs, I managed to get him out.
38:24Oh, right!
38:25Okay.
38:32So I went down and I stumbled on the stairs.
38:36Right, OK.
38:37Just do your temperature in your ear.
38:39Oh, man, it looked like a wrong person.
38:41Oh, flipping heck, after all that.
38:44So then you've been down at the bottom of the stairs
38:47until your brother called for you?
38:50Until he turned up.
38:51I'm tired of getting up, but I just couldn't get up.
38:55So it's just as well your brother called round, wasn't it?
38:57What time was that? Just before he called for us?
39:00Yeah.
39:01What's it now, 10 o'clock, so maybe around half nine?
39:03I've got some stuff to...
39:04Me and my wife have been and bought some stuff to clean.
39:08That's the only reason why we're here today, but...
39:11Oh, bless you.
39:12OK, really nice and still as best you can
39:14while I just perform this ECG, OK?
39:16I want to go to town.
39:18Oh, fantastic.
39:21What year was that?
39:22I was 63.
39:24So you've always been close, haven't you?
39:26Yeah, it's a good thing.
39:28So your brother came and he was able to help you to your feet
39:32and help you to walk up the stairs?
39:34Well, it was a struggle.
39:36But you managed it?
39:38He managed it.
39:39Are you hurting at all anywhere?
39:41On my hip.
39:43On your hip?
39:44OK.
39:45Was mobilising causing you more pain or not?
39:49Er...
39:50You weren't screaming out in pain as you were climbing the stairs?
39:54No, I wasn't.
39:57So...
39:57Your heart rate's going a bit fast at the moment.
40:02Er...
40:02So we would recommend that you take you up to, erm, A&E.
40:07Right.
40:07Just to get you checked out up there.
40:09You've been down that floor for a while.
40:11Erm...
40:12And just see what they say.
40:13I'm just thinking we've...
40:17If you're happy to stand up
40:18and make sure you're not dizzy or anything like that,
40:20and if you are, you sit straight back down.
40:22Yeah, we can give you a hand to stand up.
40:23That's absolutely fine.
40:25Having been on the floor for over nine hours,
40:27there is an increased risk of complications,
40:30so Martin's condition will need to be assessed at hospital.
40:34So, grab a picture.
40:36If I go forwards, Pete will go behind you.
40:39How does that feel?
40:44Not too bad.
40:45Do you want to sit down?
40:46Yeah, you want.
40:50I'm just wondering about how appropriate it is
40:52for you to live on the top flat,
40:55on an upstairs flat.
40:56Yeah, I know.
40:58It's not, is it?
40:58It's not, is it?
40:59It's good to do with ground floor, yeah?
41:00Given your mobility that you've displayed...
41:03Yeah, but it's recently got worse.
41:05Yeah, so obviously it's probably been quite a quick change.
41:08If you've been able to do it previously,
41:11is there anyone that you can raise these?
41:13We've tried all sorts.
41:15We've all sorts of different...
41:16Yeah, we can speak to them.
41:17It's a bit of a minefield, really.
41:18Yeah.
41:19Well, what we can do is,
41:20we can do a social care referral for you.
41:22Yeah, all right.
41:23And we can get these things set in motion.
41:25Yeah.
41:26So not just cover things like,
41:27well, cover things like your housing options.
41:31Yeah, it's not an overnight fix,
41:33but it's the starting blocks.
41:34It's getting it started.
41:35Yeah.
41:35Just take it really slowly.
41:40That's it.
41:40Well done.
41:49I bet you're glad you crawled around today, aren't you?
41:51Yeah, I am.
41:52So are you going to work?
41:54No, we normally just...
41:55We have a van when we go to...
41:57You know, it's Salston.
41:59Oh, yeah.
41:59We just go for a week and...
42:00See, we're running and we're finished late.
42:03We work a bit late.
42:04I thought,
42:04I'll take another weekend at home instead
42:07and we'll go sort our night in then.
42:09Well, it's a good job, isn't it, really?
42:10Because nobody would have found him for a few days then, would they?
42:13No, it would have been...
42:14Yeah.
42:14It would have been Sunday or Monday.
42:16Some things are meant to be, aren't they?
42:18Yeah, exactly.
42:19I love you, bro.
42:20All right, bro.
42:21Take care, you know?
42:22We'll look after him, all right?
42:23Speak to you later, yeah?
42:25Yeah.
42:25Right.
42:26So, mental health issues, what are we talking about?
42:36What sort of mental health issues?
42:38Exxiety.
42:40I've worked for six months.
42:44And now we're in Linfield, man.
42:46Right.
42:50How long has your mobility become more of an issue?
42:53This past year.
42:54Right.
42:56Were you quite active before, then?
42:58Yeah.
42:59I was a manager on my feet.
43:01Right.
43:0212, 13 hours a day.
43:05But then I had to pack it.
43:08How are you coping with self-care?
43:12Personal care?
43:13I shower once a month.
43:15Shower once a month?
43:16Yeah.
43:17Do you have somebody to help you?
43:18No.
43:19I've done my time in, but I can't do it now.
43:21Right, OK.
43:22So I normally have a wash down in the sink.
43:24Seeing how people live and the struggles people face is an eye-opener.
43:35We will go to people who really do need more help.
43:39They've fallen off the radar, which is very, very unfair.
43:43I think the ambulance service can provide a bridge to social care, but there are services that are stretched and quite overwhelmed.
43:53Councils are really struggling, and that impacts on what they can deliver for communities.
43:59It's frustrating because I want to provide the best care I can to those people now.
44:04It's a real issue around demand and funding and bridging that gap.
44:13So, my brother will ask me if I need it.
44:21He's a good lad as you're, Stephen, isn't he?
44:24I don't have it for anybody.
44:27What a nice man.
44:30I'll treat them now and then.
44:32There's a full of fish on your...
44:33Nice one.
44:35All right, we're here.
44:38All right, we're here.
44:38Ambulance, is the patient breathing?
45:04Yes, I am.
45:05Thank you. Is the ambulance for you?
45:07Yeah, it is, love, it is.
45:09I'm suffering with chest pains, and it's going right back into my shoulder blades, and I've been sick twice.
45:16And I don't seem to be able to shift it.
45:19Five hours into the day shift...
45:22What's your name?
45:24Almost half of calls are for patients aged 65 and over.
45:29So you're going to put the window through?
45:33All right, well, don't do that, because that's obviously breaking somebody else's property.
45:37And it's difficult with it being Easter, but the ambulance service can't force you out of the care home.
45:44Tell me exactly what's happened.
45:46Well, I've got this pain in my side, like a stabbing pain.
45:51Are you alone at the moment, or is there someone with you?
45:54I know, and I'll leave on my own.
45:57OK, how old are you, please?
45:59I'm 78.
46:01I'm so bright.
46:03OK, don't worry, I'm going to stay on the phone with you as long as I can, OK?
46:07We've got you in emergency ambulance range.
46:09You've done the right thing to ring us.
46:12I don't, like, thought of them on the road.
46:13No, I know.
46:14It's just making me realise how important it is to, like, just reach out to people.
46:20Absolutely.
46:25New incident, category two.
46:27Multiple self-harm injuries.
46:30Bites to arms and hands.
46:31Barney and Chloe have been dispatched to a child who has been placed in emergency foster care.
46:41This could be quite a difficult situation, to be fair.
46:45It's going to be complex, isn't it?
46:46Yeah.
46:49Well, we'll just go and see, see what we can add.
46:54Oh, sheep.
46:55Oh, dear, sheep in the road.
46:58I'll forget you.
46:59Sorry, guys.
47:04I think this is...
47:05Yeah.
47:08Hello.
47:09What's your name, lovely?
47:10I'm Dem.
47:11So, I am foster...
47:13OK, you're foster carers, yes?
47:15She has only come to us this morning and it's an emergency placement.
47:19OK.
47:20What's happened is she's just had a full-on meltdown, which isn't unexpected.
47:24She's started pulling her own hair out.
47:26Yeah.
47:26She's bitten herself.
47:28She's just lost it.
47:29She's honestly, it's so tragic.
47:32Oh.
47:33Um, when you see her, it really is tragic.
47:36Yeah.
47:37Um, what, what, her circumstances, what she's been through.
47:42Hi.
47:42Hiya.
47:43So, it's just her hands here.
47:47Can we have a little look at your hands?
47:51Hey, that's fine.
47:52What's that on your, what's that on your foot there, then?
47:54Is that a sticker?
47:55Is there a sticker?
47:56She's been star-stickering.
47:59Is this a sticker?
48:00Like, here.
48:01Huh?
48:01Which one do you like?
48:02Do you want this one?
48:04Well, where do you want it?
48:05Do you want it here?
48:06Which one?
48:07This one?
48:09Which one would you like?
48:11That one?
48:13She's got quite a good head of hair, hasn't she, actually?
48:16Oh.
48:16Should we just give your hands a bit of a wipe?
48:21Oh, lovely.
48:26Lovely.
48:26Oh, a bit of watsit there.
48:28Look.
48:31A bit of watsit here.
48:35She's got a nice, steady radial.
48:36Can I have...
48:37What would you like?
48:39Would you like another sticker?
48:41One more watsits.
48:41Do you want that?
48:43Bob.
48:46Can I just wipe your hand, lovely?
48:49Can I just wipe this hand here?
48:52She'd probably want...
48:52Oh, that's nice.
48:55She probably wants you to pick her up.
48:56Do you want me to pick you up?
48:58No?
48:59Was my face scary?
49:01The hands don't look too...
49:03She has clearly got an abrasion here and things,
49:05and there's a risk of infection.
49:07But I think that's going to be really difficult to do anything with.
49:10Yeah.
49:11So what we can do is we can just take some details
49:13and just do a little bit of writing and things.
49:15I think, from my point of view,
49:18I'm happy enough with the assessment we've done, really.
49:20I don't know if there's any benefit
49:21from trying to get, kind of, temperature observations,
49:24that kind of thing.
49:25I think it's just going to distress her further
49:26when it's not necessary.
49:32Have you always...
49:32How do you get into foster care?
49:34Did you have, like, some deeper motivation, though?
49:36No, or you're just...
49:37Well, I always knew I would.
49:39Really?
49:40What, ever since you were young?
49:41Yeah.
49:42I've always thought,
49:43why have my own when there's so many out there
49:45that just need some love?
49:48What a happy, you know, life you're giving them.
49:50I hope so, yeah.
49:52But I think that stems from my own childhood
49:54and, you know, I've been very fortunate.
49:56Having a happy childhood.
49:57Yeah.
49:57I had a really happy childhood
49:59and then I've got three young children.
50:00I've got a one, two and a three-year-old.
50:02Oh, wow.
50:02But my one-year-old's been born, like,
50:05well, as a quadriplegic,
50:06he's on a peg...
50:07Right.
50:07He's a ventilator at night.
50:09OK.
50:10But you're kind of, like, thrown into this world of,
50:11you know, child disability
50:13and it feels like...
50:15I know, like, I'm going to be really positive about
50:17disability and stuff,
50:19but it feels a bit of a tragedy, really,
50:21you know, my current situation.
50:22Yeah.
50:22I can imagine it is
50:24because you don't expect it, do you?
50:26And it's not what you hope for.
50:27No.
50:29But no doubt you'll make the best of it
50:31and he will have the best life that he can have.
50:35Oh, like...
50:35Oh, he can.
50:36Like yours, right?
50:37Yeah, like yours.
50:38Yeah.
50:38Oh, that's nice of you to say.
50:42Doodle, doodle, doodle.
50:43Doodle, doodle, doodle.
50:44This is a tough life.
50:46I was still trying to get my head round it, really, Dem.
50:48I don't know what to...
50:50You know, so actually, you know,
50:52you slightly approach work a little bit differently,
50:55kind of like...
50:56Maybe empathise from those kind of, like...
50:59When you see the parents like you
51:00who are dealing with multiple complex children,
51:02you know, maybe you can kind of relate to that a bit more.
51:07I don't know.
51:10Anyway, sorry, this is absolutely not about me.
51:13You just need to make sure
51:14that you seek support when you need it
51:16and don't, you know, drown in the
51:19it's all down to be because it's not...
51:21And it can't be.
51:22Yeah.
51:22You do need...
51:23Because you do feel, like, an intense pressure, you know?
51:25Of course you do.
51:26You absolutely want the best for your child.
51:29But at the end of the day, he has a disability.
51:31Exactly.
51:32You don't foresee that happening, do you?
51:34No, never.
51:35And you don't, you know,
51:36you don't want it to happen.
51:38No, you don't.
51:38Because that's the, you know,
51:41you're happy that you've got a son and he's alive.
51:44Yeah.
51:44Yeah.
51:45It's...
51:46You shouldn't be like that, should I?
51:47And I feel like I end up feeling guilty about, kind of, like...
51:51Yeah.
51:53About feeling so, you know, devastated about it.
51:56Yeah, I get that.
51:57Which is hard.
51:59He can be a net positive too.
52:00He can kind of, like, contribute a hell of a lot
52:02to our children, to our family.
52:04He improved me.
52:05Yeah.
52:07You've got to let yourself...
52:07Ben, thank you.
52:08That's, you know, really nice of you.
52:10A little bit unexpected, to be honest.
52:13Um, anyway, sorry.
52:15Right.
52:15All right.
52:16I'll go and chat to Chloe and just see how she's getting on.
52:18I don't think we're going to add too much.
52:21Um, do you have any kind of, like, germaline or, like, um,
52:26Savlon, that kind of thing?
52:27I mean, if it's possible to get a bit of that on her abrasions,
52:30then it reduces the chance of her infection.
52:32How are you getting on, Chloe?
52:35Anything to add?
52:36We've been giggling.
52:37Have you?
52:38Yeah.
52:38Really?
52:39We've been making lots of noise.
52:41That's amazing.
52:42Right, they're going.
52:44Bye.
52:44Bye.
52:45Are you waving?
52:46Bye.
52:47If you need us later on, then give us a room.
52:50Yeah.
52:51See you later.
52:52Thanks, lovely.
52:53You're welcome.
52:54Hey, pleasure.
52:54Hey, listen, thanks, honestly.
52:56You're welcome.
52:56Come on, doggy.
52:57You're passing and you're quiet.
52:59Well, really.
53:00Sit in the garden and have a break.
53:01See you, mate.
53:02Thanks so much, lovely.
53:03Cheers, Den.
53:09It's been such a, like, tough 18 months to go through.
53:14And then...
53:15You know, I haven't cried for months.
53:18It's because...
53:19I'm really sorry, dude.
53:26I got upset.
53:27Why?
53:27I really felt like I'd kind of, like, moved on.
53:30It's a massive change in your life, so it's going to be emotional.
53:34Yeah.
53:34And it's OK to be emotional.
53:35Yeah.
53:36Thanks, dude.
53:37Thanks, dude.
53:54That Dem was unbelievable.
53:56And I'd actually only spoken to her for, like, ten minutes, and she felt like...
54:01I felt like she got to the nub of it.
54:06I just felt like it was, um, quite a powerful thing, as I felt like she got it.
54:15That's quite a good example about how community works, isn't it?
54:18Yeah, small communities, all together, work together.
54:22Yeah.
54:23And I've been a beneficiary of that through my son.
54:35Rafferty's now 20 months old.
54:38He's coming on leaps and bounds.
54:41For so long, I've felt a little bit, whoa, me, you know, isn't my situation difficult?
54:49And then you look at him, who has had a truly difficult start to life, and you see how happy
54:54he is, and the progress he's making.
54:59I've not seen anything so inspiring.
55:03I just love him so much.
55:05Yeah, you came along on a glory.
55:11We've had some really good jobs today.
55:19We all have, haven't we?
55:20It's been a really good, good day.
55:22I feel like we've done some really good stuff.
55:26The Yorkshire Ambulance Service is a very much valued part of the community.
55:30Something that I'm very proud and privileged to be part of.
55:33I feel I've finally found what I really wanted to do in my life.
55:37All right, home sweet home for the ambulance, and then home sweet home for Rose.
55:40Come on, Rose.
55:41The fire that they said would burn, just lights of the rain.
55:49Without a doubt, the last few years have been challenging.
55:53But undoubtedly, living in the Yorkshire Dales has been a really supportive place to be.
55:59And that gives you a sense of belonging and an identity that really empowers you to help others.
56:09When you came along on a glorious day, by the time that you left, I was crawling again.
56:22Yeah, you came along on a glorious day.
56:29Now I want you to save me again.
56:35Now I want you to save me again.
56:42Details of help and support around a caring situation or mental health are available on the Action Line pages of the BBC website.
57:00Now I want you to save me again.
Be the first to comment
Add your comment