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00:00.
00:07.
00:11Why would you do my receipt?
00:12I don't even know what to do.
00:13Let me have your receipt.
00:14Ma'am, stop.
00:15I'm gonna give it to you, sir.
00:16Stop and give me the receipt for you.
00:17OK.
00:18I'm gonna give it to you.
00:19Stop!
00:20I'm gonna give it to you, sir!
00:21.
00:27Are you requesting?
00:28Yes.
00:29Can you leave the building?
00:30Can you leave, please?
00:31I will leave.
00:32OK.
00:33And I will call law enforcement.
00:34That's good.
00:35And I will wait outside.
00:36Are we in there?
00:37I feel bad, you stupid bitch!
00:39.
00:40.
00:41You stupid bitch!
00:42.
00:43.
00:44.
00:45Seriously?
00:46What is wrong with you?
00:47Is somebody calling?
00:48.
00:49Let it go, you .
00:51I saw it!
00:52I was here for nine o'clock.
00:53You were not closed.
00:54.
00:55Customer complaints are at an all-time high.
01:10You tons of bitches!
01:11.
01:12Putting workers on the defensive.
01:15Oh!
01:16And with labor shortages, supply chain woes, and a 40% rise in violent retail crime, it's
01:24an all-out battle at the checkout.
01:28.
01:30The customer is always right.
01:31.
01:32.
01:33.
01:34.
01:35.
01:36.
01:37.
01:38.
01:39.
01:40.
01:41.
01:42Sports fans tend to bring a lot of enthusiasm to an event.
01:46Oh my God! No way! No!
01:49Like in this situation, where several spectators
01:52have upended furniture and each other.
01:58All for the chance to get their hands on a home run ball.
02:04Oh my God! Oh my God!
02:08But while this degree of intensity is generally tolerated,
02:12it becomes much less so
02:15when it's directed at other fans.
02:18In New Jersey, several people in the stands
02:22attempt to separate two women who are fighting.
02:34And while they do manage to get them apart,
02:37it's not for long.
02:42According to the person filming, this woman and her companion
02:45were allegedly confronting people as they enter the stands.
02:48Back up! Back up! Back up! Back up!
02:51And though the reasons why are unclear,
02:57when they were confronted by another spectator,
02:59things became physical.
03:02One of the women manages to free herself from the fray
03:05and slip below the stands.
03:07But after she's lifted back up by her companion,
03:16the two seem to begin taunting others in the crowd.
03:19Right there!
03:22until a man in black appears to knock the phone
03:34out of the man in yellow's hand.
03:46After a bit more heated back and forth,
03:49the man and woman turned their attention
03:51toward each other until security guards arrive
04:01and things start right back up again.
04:16Finally, security manages to remove them.
04:19To the delight of the crowd.
04:27According to news reports, though police are called to the scene,
04:33nobody wants to press charges, so none are fired.
04:36Here's hoping the next time they attend a sporting event...
04:43They keep all that high energy...
04:49Focused on what they came to see.
05:01Though the majority of sales receipts may eventually end up in the trash,
05:05they do serve a very specific purpose, proof of purchase, which could be beneficial for any customers
05:13who might like to return an item, or in some cases, be able to leave the store with the goods they've paid for...
05:20Without issue, at a big box store in Florida...
05:26I'll pay for this!
05:27I'll pay for this!
05:28I'll pay for this!
05:29I'll pay for my !
05:30Ma'am!
05:31Officers respond to a call from a loss prevention officer...
05:35who, according to the police report, claims to have spotted two women attempting to leave the store without paying.
05:41I'll pay for my stuff!
05:41You got your receipt?
05:42You got your receipt?
05:42You got your receipt?
05:43You got your receipt?
05:43You got your receipt?
05:43You got your receipt?
05:44You got your receipt?
05:44I did it off my card!
05:46While an officer questions one of the women...
05:49Is she the other one?
05:50Yeah.
05:51...another officer approaches the second one.
05:53Hold on, please!
05:54Okay, listen to me!
05:55Yes!
05:55I'm not with her!
05:56I understand!
05:57Please stop!
05:58You got to do it with me!
05:59Stop!
06:02Okay, that's fine!
06:03Do you have your receipt?
06:04No, I just, I just came out with her!
06:06Okay, do you have your receipt or no?
06:07I'm not with her, so I don't know what they have going on!
06:09Listen to me!
06:10And it appears that neither woman is able to immediately produce a receipt.
06:14Can I get my receipt, sir?
06:16I'm going to get my receipt.
06:17You don't have to touch me.
06:18No, no, you're going to go right there.
06:18Okay, I'm going to get, okay!
06:20Okay, that's fine.
06:21I'll show you my receipt.
06:22You got it over there.
06:23Why do you have to go to your car?
06:24Because I got it on my phone, sir.
06:25And the more they are asked to comply, the worst things seem to get.
06:30I'm going to be like, what the hell?
06:33I'm going to give it to you, sir!
06:34Stop and give me the receipt right here.
06:35Okay, can you sit out?
06:36I'm going to give it to you.
06:37Stop!
06:38I'm going to give it to you!
06:40Get down!
06:41I can do that!
06:41Get down!
06:49In Florida, according to the police report,
06:52two women suspected of leaving a big box store without paying are stopped by officers.
06:58I paid for my stuff.
06:59Let me see your receipt.
07:00I did it off my card.
07:04And though they both insist they have a receipt for the merchandise in their possession.
07:08If you didn't steal, do you have a receipt?
07:09This one has my receipt.
07:11Where is it?
07:11I'm trying to figure out why he's running out the pit.
07:13Neither of them seem to be able to immediately provide proof.
07:16I paid with .
07:17Let me just see the receipt and you're good.
07:19I said I just paid you, baby, with my phone.
07:22Stop and give me the receipt right here.
07:23Okay, can you sit out?
07:24I'm going to give it to you.
07:25No, stop.
07:25No, I'm going to give it to you.
07:26I'm going to give it to you.
07:28As a struggle breaks out between one woman and the pursuing officer.
07:32What is she doing?
07:33Get down.
07:36The other officer leaves the second woman behind to assist.
07:43Stop.
07:51The suspect trips but manages to get right back up until.
07:58Stay down.
08:01Put your hands behind your back.
08:02I'm going to give it to you.
08:03You're not going to do nothing now.
08:05Damn, y'all doing them all.
08:07We're detaining one now.
08:10Bro, I'm going to give it to you.
08:12The woman is placed in handcuffs.
08:14I'm going to give y'all the receipt.
08:17Shut up about the receipt.
08:18That time has passed.
08:19I asked you for it.
08:21Ran away.
08:21Yeah, because he was trying to grab me.
08:23Because you didn't stop.
08:23No, you were trying to grab me.
08:25I told you I was trying to get my receipt out of my purse.
08:27It's all on camera.
08:27We're not going to argue about it.
08:29There is no indication that the woman is able to produce a receipt.
08:32And according to the police report, she is charged with grand theft of $889 worth of
08:38merchandise and resisting an officer without violence.
08:42She pleads guilty and is sentenced to 60 days in jail.
08:45The other suspect, however, is not apprehended after apparently fleeing the scene.
08:51Do you know where the other one went?
08:52Uh, she took off when she started running.
08:57So remember to hold on to those receipts just in case there are questions from security.
09:02Bro, I'm going to give y'all the receipt.
09:04I'm about to receive.
09:06Or it might take a lot longer than expected to be on your way.
09:16According to one study, from 2017 to 2022, the number of packages the average American received
09:23grew by 73%, an increase in demand.
09:27Which delivery drivers do their best to keep up with.
09:34I'm so sorry.
09:37Fortunately, there are those customers who show their gratitude for these hardworking individuals.
09:41Especially during the even busier holiday season.
09:45I know this busy time of year, so please take a snack and a drink.
09:48What?
09:51No way.
09:51A gesture that doesn't go unnoticed by drivers stretched thin.
09:56These people are awesome, bro.
09:59Some of whom go above and beyond to reciprocate their customers' appreciation.
10:04These freshest days, as we drive, working more than 9 to 5.
10:18Is it a sore?
10:20And oh, my feet.
10:24But your kind shines.
10:27With these little treats.
10:30Happy holidays, you .
10:32Thanks for a snack.
10:34Many employees have probably experienced a wide variety of behavior from unhappy customers.
10:54Like in this situation, where a woman has just been told that the drive-through is closed for the night.
11:04Fortunately, most workers are trained to deal with these outbursts with a cool head.
11:11Are you requesting me to leave the building?
11:14Can you leave, please?
11:15I will leave, and I will call law enforcement, and I will wait outside.
11:20She's breaking laws, and she's going to be reported.
11:24Like the workers in this restaurant do.
11:27When confronted by this customer, who was asked to leave because her friend was allegedly shaving his beard at the table.
11:34How is she breaking laws, ma'am?
11:35I don't have to answer your question.
11:37Oh, law enforcement will be here.
11:39Sounds good.
11:40But every once in a while, an employee is faced with customer behavior that is so inexplicable, it seems that no amount of training would suffice.
11:48At a bar in New York, a person films as a customer, who employees claim was removed from the premises, struggles with staff.
12:01And in response, she has, for some unknown reason, taken possession of a crutch belonging to another patron.
12:08The bar's karaoke DJ, amputee John Mero.
12:12I'm sitting at the bar, and the girl in the video comes up to me and is talking with me.
12:18But she was falling all over herself to the point where security had to remove her from the facility, and she didn't go willingly.
12:27I went out with them to try to calm her down and quell the situation.
12:31But I dropped my crutch, and she grabbed a hold of it immediately.
12:33She had a death grip on it.
12:35She would not let go.
12:36And that's when Bouncer got into a wrestling match with the girl.
12:40And then the bartender came out to try to calm her down.
12:44Let go!
12:45But the woman just won't let it go.
12:47What is wrong with you?
12:49Is somebody calling?
12:50Is somebody's crutch?
12:50Somebody's crutch!
12:51Damn it!
12:52Crutch!
12:53Let it go, you type of dog!
12:56Oh my God!
12:58Is somebody calling?
13:04This is .
13:05Call the cops right now.
13:06I'm done with this bitch.
13:07Outside a New York bar.
13:10A woman who employees claim has been removed struggles with two of them for possession of a crutch,
13:16which she grabbed from the karaoke DJ John Merrow, an amputee, after he came outside to help calm the woman down.
13:23Someone's crutch!
13:25Let it go, you type of dog!
13:28Open the crutch!
13:30Open the crutch!
13:31I'm full of the .
13:32Let's go!
13:32Let's go!
13:33And despite the protest of seemingly everybody else on the street...
13:37Let's go of the crutch and somebody's .
13:40This is ridiculous.
13:42This is ridiculous.
13:43The woman is not giving in.
13:45I can't make this up!
13:48Pam, please let go of the crutch!
13:51As the bar's bouncer continues to struggle with the woman,
13:54Pam, you're on video right now.
13:56We'll show for coffee.
13:57More patrons join in to help.
14:00I don't care!
14:01I don't care!
14:03I don't care!
14:05I don't care!
14:07I don't care!
14:08I don't care!
14:09I don't care!
14:10I don't care!
14:11I don't care!
14:12Pam, please just let go!
14:14Can somebody call me?
14:16Stop!
14:17I'm trying to break this up!
14:18Stop!
14:19Stop kicking me!
14:22I will honestly go to jail and get your crutch back!
14:27Eventually, the bouncer...
14:28We did nonsense!
14:30...a friend of John's loses his patience.
14:32You're a grown woman!
14:35Act me like this!
14:37Look at yourself!
14:39Get to the house!
14:41The bouncer, Tony, he's a big guy.
14:44He's a strong guy.
14:46It was amazing how much effort he had to put into
14:49getting the crutch away from her.
14:52But a short time later,
14:53Tony does free the crutch from her grasp.
14:58And according to John, police arrive soon afterwards.
15:01Get the off me!
15:04Get the off me!
15:05The handcuffer took her away in a car.
15:08I don't know if she got arrested or if she went to the hospital.
15:11She did send me an apology message, but that was the very next day and that was it.
15:16This is .
15:18Call the cops right now.
15:21Thankfully, John didn't let the bizarre experience ruin his evening.
15:25I went back to the bar, had my laugh, had my drinks, sang a couple of songs and went home.
15:30.
15:31You can't make this up!
15:38For customers celebrating a special occasion, perhaps the go-to purchase is balloons.
15:44But before buying in bulk, party goers would be wise to ask vendors one very important question about their purchase.
15:52What gas are these balloons filled with?
16:03Because in this case, a New Year's Eve celebration in China,
16:07the balloons are filled with hydrogen.
16:13And while hydrogen is both cheaper and lighter than helium,
16:20it's also extremely
16:22combustible as evidence when some of these balloons released by the crowd hit high voltage wires.
16:35Fortunately, most of the balloons that exploded on this night
16:39did so high enough in the sky to avoid any injury, which was not the case in this situation.
16:46where a woman's friend ignites a hydrogen-filled balloon next to her head
16:57in an apparent ill-advised prank.
17:07And while one of these balloons inside at close range is dangerous,
17:11dozens of them clumped together is potentially catastrophic.
17:19At a shopping plaza in China, customers grabbing for a chance at some New Year's Eve balloons
17:27are in for the shock of their lives.
17:30At a Chinese shopping plaza, customers grabbing at balloons
17:50are met with a fireball.
17:57It's unknown what ignites the balloons.
18:00But the ensuing panic and chaos
18:05causes a stampede.
18:11Thankfully, according to news reports, although some in the crowd sustained minor burns,
18:18no serious injuries are reported.
18:23Fire personnel respond soon after and put out any remaining flames.
18:27But no matter what's being celebrated,
18:34next time any of these customers end up at a balloon-filled festivity,
18:39they might want to make sure they have an exit plan.
18:42According to one survey, 62% of Americans make it a point to stop at a business,
18:54if they know it has clean and maintained restrooms.
18:56of course, there's no guarantee...
19:00There's nobody in there asking a little bathroom, you stupid bitch!
19:06I'm not joking, you want your outside?
19:08I'm sorry!
19:09...that those restrooms will be unoccupied.
19:11Which in some extreme cases could cause an overreaction.
19:26Fortunately, an apparent customer calmly intervenes in this situation.
19:32Bitch, what, bitch? I need you to go to the bathroom.
19:35But even when restrooms are available,
19:38it doesn't always mean customers are comfortable using them.
19:44I need you to come with me.
19:47In Georgia...
19:49I need you to verify I'm not losing my mind.
19:51The woman filming is baffled by a bathroom situation at a restaurant.
19:55Bathroom vacant.
19:58Okay.
20:00Come fully in.
20:01I need you to come into the bathroom with me.
20:03Okay.
20:05Lock.
20:06Lock in the door.
20:07Okay.
20:09And toilet.
20:10Wait, what?
20:11Another vacant.
20:13Okay.
20:14Not a lock.
20:15Vacant.
20:17Is it...oh.
20:19It's like a...
20:21Another room.
20:22A living room.
20:24Lock.
20:25On this side.
20:26Not that side.
20:27This side.
20:28So if it's unlocked.
20:32Hi, person peeing.
20:33As if that isn't confusing enough.
20:36No, wait.
20:37What is this door?
20:38Third door.
20:42Is that a loading dock?
20:43A loading dock.
20:44So person can walk from loading dock...
20:47From outside.
20:48Into the person peeing.
20:50Into the person peeing.
20:51Hi.
20:52Hi.
20:52Thankfully, this woman has a trustworthy companion.
20:56Can you watch the door while I pee?
20:58Because it really do have to pee.
21:00Yes.
21:02And then you have to watch the door while I pee.
21:03Because I also...
21:04Yes.
21:05Done.
21:06Here's hoping the next customer who needs the bathroom...
21:09Is as willing to improvise.
21:11I'm not losing my mind, right?
21:13This is the weirdest bathroom setup I've ever seen.
21:15I'm not losing my mind.
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