Cyberattack causes flight delays at major European airports

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Transcript

00:00At the beginning, you're sort of like, what's going on?

00:02You want to understand, you're annoyed.

00:03And now I think that people just like accepted what's happening.

00:06And at least we know now what's going on.

00:08Flights come to a standstill throughout Europe as authorities look into a cyber attack.

00:15Authorities at London's Heathrow Airport say a technical issue affected the service provider

00:19that runs check-in and boarding systems.

00:22Brussels also reports only manual check-ins.

00:25In Berlin, authorities at Brandenburg Airport say the service provider

00:28for passenger handling systems was attacked on Friday evening.

00:31The outage prompted airport operators to cut off connections to the systems.

00:35U.S. company Collins provides the technology that allows passengers to check in,

00:40provide boarding passes, and bag their luggage from a kiosk.

00:43I've been here, what, eight hours now.

00:47And basically, not actually me flying, it's actually my girlfriend trying to get her back to Brazil.

00:52It's been, yeah, no organization.

00:55Nobody's told us anything what's going on.

00:57We've got to literally cherry-pick it ourselves and get as much information as we can,

01:02which has been little or nothing.

01:04Not all major European airports are affected.

01:07Paris has reported no outages.

01:09For Straight Arrow News, I'm Jack Henry.

01:10Paris 1н Dime

01:25Dime