Lead Generation Strategies Podcast. Grow a telemarketing team with B2B expert Richard Blank.
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This is an interview with Richard Blank, CEO of Costa Rica’s Call Center, which is an outbound lead services provider BPO (Business Process Outsourcing) company. Discover example benefits of a lead generation outbound call center, job opportunities for those living or looking to move to Costa Rica, and an insight into some of the processes.
00:00And for me, in order to start my own company, you know, X amount of years later, I was really looking to see what I could do to enhance the experience for the agent and for the client.
00:11And so by having that sort of experience in retention, support, customer service, sales, even search engine optimization with affiliate management and training and onboarding, it enabled me in those four years I worked with my friend to learn the business.
00:26But I will be forthright with you, Joey.
00:29It took me into my mid thirties to have my impulse control, to be mature enough and financially ready to throw my hat in a ring and to start my own call center.
00:39So I wish I did into my teens and I wasn't ready in my twenties, but in my thirties, I believe with the experience and the maturity and the sort of center and balance, I was ready to take the next stage of my life.
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