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Richard Blank

@costaricascallcenter

1 follower

Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Videos Playlists

Nothing better than getting a live person on the phone.

2 days ago

Big ROI for ESL employees.

2 days ago

Better vocabulary equals more sales.

2 days ago

How to develop a relationship over the phone_

2 days ago

Follow up questions gets the sale.

2 days ago

Pressing zero every time.

2 days ago

Costa Rica can compete in the BPO industry.

2 days ago

Street Smart Business Leaders podcast ENTREPRENEUR guest Richard Blank Costa Ricas Call Center

2 days ago

Street_Smart_Business_Leaders_Podcast._Understanding_virtual_consumers_mindset_with_Richard_Blank._360p

2 days ago

Street Smart Business Leaders podcast outsourcing guest Richard Blank Costa Ricas Call Center

2 days ago

Strategic Advisor Board Podcast. Energy of Business Moments B2B guest Richard Blank Costa Ricas Call Center

1 week ago

Fortune Favors the Brave

1 week ago

We onboard people by playing Pac‑Man

1 week ago

Strategic_Advisor_Board_Podcast._Energy_of_Business_Moments_Ep230_with_special_guest_Richard_Blank._360p

1 week ago

Take a Chance, Drink Life

1 week ago

How to avoid hiring a quitter_

1 week ago

A solid footprint left after it is done.

1 week ago

Leave the Castle, Live Your Quest

1 week ago

How to use super powers on the phone_

1 week ago

A ripple effect into the community.

1 week ago

A sweet introduction.

2 weeks ago

A real partnership with a call center.

2 weeks ago

Custom made outbound calls campaign.

2 weeks ago

How Listening Boosted Conversions

2 weeks ago

How th be the best leader at a call center_

2 weeks ago

How to engage your workforce_

2 weeks ago

How to gamify a work environment.

2 weeks ago

Structure vs. rogue agent on the phone.

2 weeks ago

The secret of getting past gatekeeps on sales calls.

2 weeks ago

Your Biggest Tell_ The Silence

2 weeks ago