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00:00This is a job interview from hell.
00:05First prize, you get to work for me.
00:08Second prize, don't exist.
00:10From across the country,
00:1215 of Britain's brightest business prospects have come to London.
00:16Pressure. That's what business is all about.
00:19Pressure. Are you tough enough to put up with it?
00:22They're here to compete for a job with a six-figure salary,
00:26working for Britain's most belligerent boss.
00:29You ever open your mouth like that again
00:31and don't even bother to come back in this boardroom?
00:34Do you understand me?
00:36Famously hard to please,
00:38Sir Alan Sugar controls a vast business empire.
00:42Once again, he's on the hunt for an apprentice.
00:46You didn't sell, you didn't sell, and you didn't sell.
00:49Order book. Zero.
00:51What the hell's gone wrong here?
00:54To land their dream job...
00:56Not too much suggestive licking, please, guys.
00:58Not doing a porno.
00:59The candidates need to work as teams.
01:01You're better at pitching than me.
01:02You're better at selling than me.
01:03No, because right now I'm your boss.
01:05But shine as individuals.
01:07Dance in your pants, dance in your pants.
01:10I think that's verging on being silly now.
01:13Because in the end, there's only one job.
01:16You're fired.
01:17You're fired.
01:18You're fired.
01:19A total mess.
01:20You're fired.
01:21You're fired.
01:22You're fired.
01:23You're fired.
01:24You're fired.
01:26Previously on The Apprentice...
01:31Reggie, when you are.
01:32..the candidates went live on air.
01:34It's for all of those people that are speeding... No, sorry.
01:37Back in vision. Camera one, you're in vision.
01:39You're confusing me.
01:40Yasmina battled Deborah for control.
01:43Anyway, if you want to be project manager, I'll be project manager.
01:45But I need you to just... What do you want me to do? Bow down and kiss your feet?
01:47Oh, wow.
01:48On the other team... How fabulous is my new jacket?
01:51..project manager Howard played it safe.
01:53This is £149.99.
01:56We need to think carefully about that one.
01:58As the candidates stepped up, Sir Alan tuned in.
02:02I love chips. Absolutely love chips.
02:03Chips are the nation's favourite, so your deep fat fire at home.
02:07Oh, well, here we go.
02:08Stop talking about the product. I've got it.
02:11Woo!
02:12Very funny.
02:13You can actually wear these as hats. I know that sounds completely funny.
02:16What do you do?
02:16We've sold one, Deb. That's it. We've got our first sale.
02:19Excellent. The sales are coming in.
02:20Deborah's sales proved a star turn.
02:23It's good, isn't it?
02:23And in the boardroom, her performance paid off.
02:27You sold pretty close to what a professional would do.
02:30The losing team turned on Lorraine.
02:33Are you trying to say it's my fault?
02:34If we would have sold just two more of those fryers, I'd call that passing the buck.
02:38But Sir Alan turned on the project manager.
02:41I think you are risk-averse.
02:44Howard, you're fired.
02:47Now five remain to fight for the chance to become The Apprentice.
02:536.30am
03:06Good morning.
03:17Sir Alan would like you to meet him at Viglen.
03:19Okay.
03:20The cars will be outside in 30 minutes.
03:22Thank you very much.
03:24Bye.
03:24Out of bed, come on.
03:27Out of that bed, you.
03:29Oh, I'm so tired.
03:33We're going for interviews, aren't we?
03:36Actually, I'm quite nervous about the interviews.
03:37I think you'll be absolutely fine.
03:39I think if you just be you, it'll be brilliant and they'll love you.
03:41Don't let people psych you out.
03:43You're so sweet.
03:44I haven't been interviewed for much in the past.
03:49I remember one or two.
03:50But I've always done very well and got the job.
03:52I've never had an interview and not got the job.
03:56Having spoken to the guys last night, you know, they're all very much so I can't wait for the interview to bring it on.
04:00I'm really looking forward to them.
04:02And I think they're in for a massive shock.
04:05I really do.
04:06I mean, I hardly slept last night thinking about it.
04:08And I'm very, very good at interviews.
04:10Five have made it this far.
04:18The youngest, Deborah Barr.
04:20At just 23, she's already a senior sales consultant with a major newspaper group.
04:26But getting there, she's made few friends.
04:29I'm definitely one of the most tenacious people that you'll ever meet.
04:32It does make me loud at times and probably makes me annoy people.
04:35And, yeah, I might piss people off.
04:38But you've really got to ask yourself.
04:40Do they dislike you because you're extremely successful?
04:44Kate Walsh.
04:45A licensing development manager for a multinational coffee giant.
04:49I like interviews.
04:51I like talking about myself.
04:52Throughout the tasks, she's been unflappable.
04:56I don't mind being challenged.
04:58Don't get intimidated easily.
05:00I've only ever had one interview in my life where they didn't offer me the job.
05:06But, to be honest, I thought they were complete idiots and I wouldn't have taken the job anyway.
05:11Oldest candidate, Lorraine Tygge.
05:15With six wins, she's the most successful.
05:18I'm a bit concerned because my CV's a little bit watery, to say the least, considering I am 36.
05:27And, you know, mainly because I've had two children in the last ten years and I haven't really focused on my career.
05:33You know, I've been more sort of having jobs fitting around the girls, which I'm not ashamed of at all, which is, you know, who's made me who I am.
05:39But it just kind of worries me a bit that they're going to sort of hook in on that and sort of say, you know, Jesus, you haven't really done very much, have you?
05:46At 27, Yasmina Siaderton is finance director of her own award-winning restaurant.
06:10The way that the interview process is carried out is absolutely perfect for my style.
06:14I'm brilliant on my feet. I'm going to be absolutely brilliant in every single area.
06:20I'd say there's only one thing that intimidates me and that's failure.
06:27Last man standing, commercial manager James McQuillan.
06:32Ultimately, Sir Alan, he's not a Muppet. He's going to pick the best candidate. I know that's me.
06:37Six times on the losing team, of the five, he's the least successful.
06:42I cannot stand losing. The last place I want to be is in the boardroom with Alan Sugar kicking me so hard up the arse, I've got his toes for teeth.
06:49Let's wait.
06:51Let's pray for today.
07:12Transcription by CastingWords
07:42Transcription by CastingWords
08:12Transcription by CastingWords
08:42Patrick, Chief Executive of Vigeland Computers, one of Sir Alan's most profitable ventures.
08:51Claude Littner, formerly Sir Alan's global troubleshooter, now a multi-millionaire running several companies and with a reputation for ruthlessness.
09:00Karen Brady, managing director of Birmingham City Football Club and one of Britain's most successful businesswomen.
09:11And Alan Watts, hotshot city litigator and trusted business advisor.
09:20They've read the candidates' CVs, been through their application forms and taken references from previous employers.
09:34Hi, hello. Nice to be Karen. Yes.
09:41Yasmina.
09:41Yasmina.
09:42Very nice to meet you.
09:43Lovely to meet you too.
09:43Please have a seat.
09:45Hi there.
09:46Hi.
09:46Hi, I'm James.
09:47I'm Alan.
09:47Hi Alan, pleased to meet you.
09:48Sit down.
09:49Their mission, break through the bragging and the bluster.
09:53I'm just one of those people that sometimes can annoy other people because I tend to be very good at everything.
09:58I think in terms of raw talent, nobody will ever deny that I've been extremely successful in every single company that I've aligned myself with.
10:06Find what's behind the polished exteriors and get to the truth.
10:13Lorraine, I've read your CV and I've had an opportunity also looking at your personal statements and I wonder whether you're a bit delusional.
10:22Delusional.
10:24Quite frankly, when you're looking at employing somebody, those are things that would give Sir Alan concern.
10:36It's the waiting that's the worst for me.
10:40When I'm here, I'd just rather get in there.
10:44It's like waiting to see the headmaster, isn't it?
10:46The waiting outside.
10:47It's like, you know when you're waiting there and other little school kids are walking past going, whew, as you walk past?
10:52It's like that.
11:00James, I've read your CV and personal statements.
11:03And it's fair to say that they are exceptional.
11:09Exceptionally bad, that is.
11:11I mean, I'm happy to explain my CV to you.
11:13I've never had any major issues with it before, so I'll...
11:15Well, it's all gibberish to me.
11:17Just gibberish.
11:18Hang on a second, I'm finished.
11:21I gather that you work in the telecoms industry.
11:23Yes.
11:24How does an ordinary employer who's not in this industry know what rate-busting NGN is?
11:30I mean, how am I supposed to guess whether that's something that's worthy and very...
11:35Oh, God, my goodness me.
11:36You produced a business plan for rate-buster NGN.
11:39I mean, it's just...
11:40And it's full of rubbish.
11:41There are...
11:42To be honest with you, my CV is very specific to the telecoms industry.
11:45I went through it, and I'd like you to say that 90% of that CV is readable.
11:5090% of it is unreadable, in my view.
11:53I don't understand it.
11:54You did SLA testing.
11:55Well, I don't know whether SLA testing...
11:56Well, service-level agreement is a fairly well-known...
11:59Well, sorry, I actually remember reading that and thinking that most folk...
12:02Well...
12:02OTR, O3, DP, and...
12:05That's with regard to a specific...
12:07But I don't care.
12:08I don't care.
12:09OK.
12:09Tell me something about yourself.
12:19Well, I've most recently worked as a licensing development manager...
12:24Right.
12:24..for a large coffee chain.
12:26Mm-hm.
12:27Previous to that, I worked in marketing for 18 months, again with the same company.
12:31Completed a graduate training scheme straight from university...
12:34Right.
12:35..and achieved a first-class honours in my psychology and management degree.
12:39That's really good.
12:40Thank you very much.
12:41So, what are you doing here?
12:43I'd love to work for Sir Alan.
12:44You're already doing quite well, aren't you?
12:46I would like to think that I am doing well, but I would like to have a go at a different industry.
12:52And my next career move, I very much want to be in a company where there's definitely room for progression.
12:59And, you know, hopefully eight years' time, hopefully be at director level, and I think this is the ideal platform.
13:05OK.
13:11She's just smiling.
13:13Just smile.
13:14Just smile.
13:14I'm not going like that.
13:16I always smile.
13:16Tell me a little bit about your restaurant, because a lot in the application, a lot has come through about your love for your business.
13:24Tell me all about it.
13:25It was born out of a busy Saturday night when myself and my brother were managing somebody else's restaurant, and we said,
13:31What on earth are we doing? We're making a lot of money for somebody else.
13:34Why don't we put our heads together?
13:36And we've been working extremely hard to build up a business from scratch.
13:40Everything was completely ourselves, so it's a really interesting experiment to see two young people go out and try and start up a business.
13:46I've had a look at your website, and it's certainly a very interesting website.
13:55It looks like you've got a very lovely restaurant.
13:58I haven't been there. I'd have liked to have gone there.
13:59You can always come there.
14:00Right, OK. Maybe after this interview you'll feel differently.
14:03However, I don't know how honest a person you actually are, because the business has been going a year or thereabouts,
14:10and you're pretty happy with yourself.
14:12Yeah, very happy.
14:13Very happy with yourself.
14:14Yeah.
14:14And why are you so happy with yourself?
14:16Well, we made a good profit in the first year, and we made a success of the business.
14:19What's a good profit?
14:21Well, we made 4.5% of our turnover.
14:24What does that mean exactly, 4.5% of your turnover?
14:264.5% of our turnover, it was profit, bottom line profit at the end of the day.
14:30Bottom line profit?
14:31Yes.
14:32Profit.
14:33Bottom line.
14:33Pre-tax profit, 4.5%.
14:35You've written here 4.5% gross profit.
14:37I just wonder whether you know the difference between profit, gross profit, net profit, after-tax profit.
14:42Oh, yeah, of course we know the difference, but we made 4.5% net profit.
14:46Oh, so it's not gross profit.
14:47No, it wasn't, but that was an estimate, because I hadn't actually got the first year.
14:50So, hang on a second.
14:51But gross profit is entirely different from net profit.
14:54You're talking nonsense.
14:56Oh.
14:56No, you're talking nonsense, aren't you?
14:58Also, I've had a look at the accounts for that particular period, and you're very surprised, are you?
15:04Have you got my business accounts there?
15:06I do.
15:07How do you get hold of them?
15:08It's a public document.
15:09Oh, OK.
15:11So, first of all, you don't have 4.5% gross profit.
15:15Oh.
15:16And also, you talk about turnover of £8,000 per week.
15:20Do you know what turnover is?
15:21Yeah, the amount of money that we make.
15:23The amount of money we turn over.
15:25Was it the amount of money that we take?
15:29Yeah.
15:29Sales, perhaps?
15:30Sales.
15:30Sales, yes.
15:31Right.
15:32If your accounts don't show 400,000 turnover.
15:35OK, we've turned over about, what, 370?
15:39Was it...
15:40Well, I'm not playing a guessing game.
15:41If you don't know your turnover, that's a pretty sad indictment, isn't it, of your business?
15:46OK.
15:46Well, I'm going to get mine over with.
15:48I'm petrified now.
15:50Don't be petrified.
15:51Don't be petrified.
15:52It's fine.
15:52It's fine.
15:52God, if you think your CV's bad, mine's like a...
15:55..brave yard of skeletons.
15:56HE LAUGHS
15:57HE LAUGHS
15:57How was he?
15:59Really good.
15:59Nice man.
16:00Good.
16:00Very good.
16:02Oh, yeah, that was actually enjoyable.
16:04Good.
16:05Yeah.
16:06HE SIGHS
16:06Yeah.
16:09HE SIGHS
16:11I just want to get mine over with. I'm petrified.
16:15Don't be petrified. It's fine. It's fine.
16:18God, if you think your CV's bad, mine's like a graveyard of skeletons.
16:28Hello, Lorraine. Hello. How are you?
16:29I'm very well, thank you. How are you?
16:31Great, thank you. Nice to meet you.
16:33And you too. Come have a seat.
16:36OK.
16:38Lorraine, I was looking through your application form.
16:41Yes.
16:41And it says here, I was born with a unique gift that only people like Sir Alan would appreciate.
16:48I'm dying to know what this unique gift you've got is.
16:51Actually, it's come out through the last ten weeks.
16:55What is it?
16:55I do spot things, you know, that other people might not spot.
17:00So the gift is intuition.
17:03Intuition. That's the word I was looking for.
17:05That's the gift.
17:05And I've been looking for that word, you know, all the way through.
17:07In people as well, actually.
17:10OK.
17:11If intuition is your gift, I have to say, why didn't you use it to put your correct dates of employment down?
17:16Yes.
17:18Actually, is there any correct dates of employment on that?
17:21There is.
17:22You've overstated your length of time working in your current employment by 12 months.
17:28Oh.
17:28Which is quite significant.
17:29Yeah, it is.
17:31That might be just a misprint.
17:34What date did I put down there?
17:35It says May 07 to present.
17:37Ah, I think what I wanted to do was probably May 08 to present.
17:42But in my own mind, and this is the reason why I'm here, is that I suppose I haven't fully succeeded in the way that I think I'm capable of and what I can do, really.
17:54So, is that why you lied on the CV?
17:56Oh, dear.
17:57Good or bad?
17:58Horrendous.
17:59God.
18:00Is that really how you feel?
18:01Yeah, it's horrendous.
18:02I mean, I'll tell you what, it's really made me think about my CV and anything else in the future.
18:07Yeah.
18:08Oh, dear.
18:09Good or bad?
18:10Horrendous.
18:11God.
18:12Is that really how you feel?
18:13Yeah, it's horrendous.
18:14I mean, I'll tell you what, it's really made me think about my CV and anything else in the future.
18:19Yeah.
18:20So, I just hope that the lad who's interviewing Deborah is prepared, because he'll come running out.
18:34No!
18:35He's way more scared than she is.
18:37If I can just sort of give you a bit of the information that I've got.
18:41Very good at school, excellent university degree, and you seem to have had quite a good career since then.
18:48Yeah.
18:49But I would struggle, from what I've read here, to consider you a team player.
18:55People find you pretty competitive, pretty ruthless.
18:58Yes, I'm competitive, but that's not to the extent that I would ruin other people.
19:02Ruthless is a word I don't particularly like.
19:04I'm very ambitious, I'm very hard working, and I'm very driven.
19:07But I don't want to damage anybody else's career or life in the process of that.
19:10It's as simple as that.
19:11I'm not here to annoy anybody.
19:13I just want to get on my work and do what's being asked of me.
19:16When we then come to your personal questions, when asked, what do you do for a living?
19:28Your answer is, in a nutshell, I put a leash on people who spunk money up the wall.
19:33Now, do you really think that Sir Alan, who's a serious businessman and entrepreneur, is going to want to hear that kind of language to a serious question?
19:42Lord, I need to make myself stand out from all those other thousands of people.
19:47But not by being a prat.
19:48I could overlook it, perhaps, if that was an isolated incident.
19:52However, you then go on with your crassness.
19:56Why should you be Sir Alan's next apprentice?
20:00I can bring ignorance to the table.
20:02I can.
20:03It's a good style of ignorance.
20:07Don't be daft.
20:08I mean, I just...
20:09Because there's an ignorance about it.
20:11The mistake you're making, James, is you're trying to defend what's frankly indefensible.
20:16When I asked James the reason why he's here, you know, straight up, he told me it was for the challenge.
20:24The challenge?
20:25How has he challenged himself in the last ten weeks?
20:27I've never been on the task where he's ever dipped his toe in anything that he didn't think was shallow water.
20:33Ever.
20:41Now, you're 31 years old.
20:42Without being rude, you seem a little immature.
20:45But if you...
20:46I'm just getting slightly offended now at the fact that everyone...
20:48I shouldn't...
20:49I shouldn't...
20:50I'm not rising to this, but I'm just saying it's quite hard to be seen every time as this is the guy who's here to...
20:56Here to...
20:57As if I'm some sort of joker.
20:58I'm not.
20:59I deliver results every single time, and granted, I might do it with a...
21:03I might, you know, walk around the office with a smile on my face and maybe spend too much time being a chatterbox,
21:09but you can't deny that everything I've been asked to do, I've done it.
21:14Bloody hell.
21:15What happened?
21:16Um...
21:17How can I put this?
21:18I got turned inside out.
21:20You've got to be quite tough-skinned and brave to hear that.
21:23Yeah.
21:24Don't lie down, man.
21:25That's pretty...
21:26Oh...
21:27Was it that bad?
21:28I might join you.
21:29In your personal statement, one of the questions that was asked was, what would be your greatest business challenge?
21:42To which you replied...
21:43Yeah.
21:44Working in an all-female team, do you have a particular problem working with women?
21:48I haven't worked with women as much as I've worked with men, and I suppose that really became my comfort zone.
21:56So, you seem to have a bit of a problem here.
21:58Well, obviously I'm a woman myself, so...
22:00I've noticed.
22:01Yeah, I haven't got a downer on all woman kind, but I would say, typically, when you have an office full of women versus an office full of men, there are going to be differences.
22:13And, for me, it tends to be, in the female-dominated office, there tends to be more emotions and bitching and...
22:22I mean, you're making quite a statement about your gender, aren't you?
22:25Yes, it's a bit of a generalisation, and perhaps I'll be shot down for saying that, but that's just speaking from my personal experience.
22:31But you probably won't have a choice, so, you know, either you're going to kind of only work in a sort of male-dominated place, or you can't work, frankly, because you can't avoid women.
22:39Obviously, we've taken up references in relation to you, I mean, if I just read out one of them.
22:54She's loud, obnoxious and inexperienced, swearing, telling colleagues to F off.
22:58Have you ever told somebody to F off at work?
23:00Yeah.
23:01I mean, isn't the issue with swearing is that if you feel that you need to swear to communicate, does it show that you're a bit arrogant and a bit above yourself?
23:08I don't think I'm arrogant.
23:10Well, clearly, your colleagues where you work think you're arrogant.
23:14So are you a team player?
23:16Yeah, I love working in a team.
23:17Really?
23:18Yeah.
23:19Because somebody who works with you has said that you're very aggressive and rude.
23:25People either love her or they hate her, but lots of people hate her.
23:29You know, she thinks she's the dog's bollocks.
23:32People put in complaints about her.
23:34I don't think there's a need for anyone to hate me.
23:36I don't try and make anybody's life difficult.
23:38I think the fact that I'm very, very driven and very passionate can piss people off in business.
23:43But, Deborah, are you too ruthless?
23:45Are you prepared to step on anybody's toes and do anything to get this job or come across well?
23:50No, I'm not saying that.
23:52I just think it's a really kind of easy thing to go for.
23:56Find a woman in business who's really, really passionate, really, really driven,
23:59it's quite easy to call her a bitch.
24:01You see, I'm a successful woman in business and I run a number of different businesses.
24:05I've been businesswoman of the year.
24:07No-one calls me a bitch.
24:09Well, it's not one complimentary thing in it.
24:14Yeah, it's nice to meet you.
24:16You say that one of the greatest challenges about women is emotional.
24:22Yeah.
24:23And yet there was an emotional problem, wasn't there?
24:25The relationship between you and Philip.
24:27Absolutely not.
24:28But that was brought up quite specifically in the boardroom.
24:31So it was an issue.
24:32It might not have been an issue for you, but it was an issue for other people.
24:35I don't think it was an issue for other people.
24:37I just think it's an absolute nonsense and it's got absolutely nothing to do with my performance on business.
24:42And I think what people do in their own time and in their personal time is completely their business.
24:48So you're not whinging or moaning about it then?
24:50Well, I am now, yeah.
24:51I mean, everybody has, you know, the right to whinge and moan if they've been misrepresented.
24:55But you said that was your greatest challenge, women who whinge and moan.
24:59One of the other things that I picked up on your CV in relation to raising the finance to open the restaurant.
25:17Yeah.
25:18And one of the things you did to raise the finance was persuade your mother to remortgage her house.
25:22Yeah.
25:23My mother knows me better than anybody else and she knows how capable I am as a businesswoman.
25:28The problem I have is the fact that you went and asked her in the first place.
25:31Even though she's my mother, she's still a shrewd woman and she still wants to see a return on her money.
25:37And she knows that if the business was to fold and we had to default on the loan, she knows that I would work every day for the rest of my life to pay her the money back.
25:47So that's why she's put her money on the line in a serious way.
25:52Are you a tough person?
25:53Yes, I am.
25:54I've had lots of things happen to me, you know, that haven't been very nice.
25:58Like what?
25:59You know, my husband walked out on me unexpectedly.
26:02My daughter got very, very sick unexpectedly, which was an absolute disaster.
26:06And I've been so long out of the workforce, I have lost a lot of my self-esteem and confidence.
26:11So how have you got on with the other candidates?
26:14Ups and downs.
26:16But do you rub people up the wrong way? Is that an issue?
26:19Some people say that I do.
26:21And I find that extraordinary because I never thought that I did.
26:24You're a little Miss Perfect, aren't you?
26:27Well, I wouldn't go as far as to say I'm perfect. Everyone's got their faults.
26:31Let me give you a bit of an assessment here, OK?
26:33OK.
26:34I think you're an incredibly competent interviewee, OK?
26:38OK.
26:39My problem is that I don't see any dynamics.
26:42I see great answers, but I don't feel fire.
26:46You're faultless, and that worries me.
26:48Even in this interview, you're kind of well within your comfort zone.
26:51You're not passionate.
26:52But what I'm looking for is someone who's got passion.
26:55Yeah.
26:56I think that that's what Sir Alan's going to be looking for, someone who's extraordinary.
26:59I have been very passionate about being the best throughout my life.
27:03I mean, even at the age of 16, I was the youngest person to be put forward for the McDonald's management programme.
27:09I was top of the class there, and you can't achieve outstanding results without passion and without firing your belly.
27:16OK.
27:17Thank you very much indeed.
27:18OK.
27:20That's all right.
27:21What's the biggest thing you've learned over the last ten weeks?
27:26How my personality and the way that I maybe communicate myself has an impact upon other people.
27:35And I think, even though it's a painful experience for someone to kind of hold a professional mirror up to you and say,
27:40this is what I see and it's something you see different, it's actually probably one of the most liberating things you can do
27:45because I've got the opportunity at 23 to be able to completely transform that.
27:50OK.
27:51Well, thanks very much.
27:52Thank you very much, Alan.
27:53What would you feel if this was the end of the road for you now?
28:01I would, if I...
28:02Sorry.
28:03If I don't make it beyond this point, I would absolutely be devastated.
28:07I mean, Sir Alan Sugar's waiting there with a contract ready to hand me,
28:10and to fudge it at this point, I don't even want to think about it.
28:23I don't think I've ever heard so much negative feedback in one day.
28:34But I do really, really want to go through, and I do really, really want to be an apprentice.
28:38I know everyone does, but, you know, I do. Simple as that.
28:41Tomorrow, the boardroom.
28:57Tonight, the Last Supper.
29:00We're all smiling, we're all happy, and enjoying a lovely dinner together.
29:04So, cheers.
29:05Final five.
29:06Cheers.
29:07Final five.
29:08Yeah, you...
29:09Well done, guys.
29:10Well done.
29:11It has been a tough day.
29:13Today was a nightmare.
29:15The hardest part about today was to really see yourself through someone else's eyes.
29:21It's pretty painful to take.
29:22So, I've always thought I've been a little bit bulletproof up until now.
29:25But, erm, I've definitely...
29:27I've taken a few wounds today.
29:30I actually feel a little bit shocked, to be honest.
29:32You're a little bit shocked.
29:33I do.
29:34I feel a little bit shocked still.
29:36A little bit damaged.
29:37Tougher than you expected.
29:38Erm, yeah, tougher to the extreme, I think.
29:41If I get this job, it will fulfil 20 years of not fulfilling my dreams.
29:51You know, I will have proved to myself, to my daughters, to my family, erm, you know,
29:56that actually I'm more than what I've achieved so far in my life.
30:01Thank you very much.
30:05practicing the accessibility.
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