- 2 months ago
Category
📺
TVTranscript
00:00it's the job interview from hell from across the country britain's brightest business prospects
00:12head for london for me making money is better than sex it's that rush it's that pump of adrenaline
00:19i absolutely thrive on it i am outstanding it's a given i'm intelligent articulate eloquent and
00:28i've got lots and lots of ambition being successful is more important than being popular you don't need
00:34to make friends on the wheel when you're not coming back down chosen from thousands of applicants 16
00:40candidates i'm a winner i'm a winner every single month i do what i'm paid to do i was born to do
00:46great things and if i turn up i'll win it simple as that i am a rough tough cream puff from new york
00:53and i am in it to win it absolutely
01:00they'll fight it out for a top job with a six-figure salary when people say it's the taking part that
01:08counts absolute rubbish it's the winning that counts in business you play to win
01:14but to succeed they'll have to impress the boss sir alan sugar you ever have your mouth like that again
01:28and don't even bother to come back in this boardroom do you understand me tough and to the point sir
01:33alan left school at 16 selling car aerials from the back of a van what the hell's gone wrong here you
01:40didn't sell you didn't sell and you didn't sell all the book zero 40 years on he's still at the top of
01:48his game heading up a vast business empire now he's on the hunt for a new apprentice first prize you get
01:57to work for me second prize don't exist sir alan will put these young business prospects through a
02:07punishing selection process i'm gonna have this fight you want to see me with balls i'm gonna give
02:12you balls right now you're yelling it's upsetting me we are screwed coming with a loss is inconceivable
02:19sixteen candidates no that's not okay that is not okay i'm not having it you better say some more
02:26because i'll tell you what you're halfway out the bloody door 12 weeks absolutely hideous oh my god
02:34you're looking like complete price one job i always told you never to underestimate me you're fired
02:41you're fired you're fired a total mess you're fired
03:04thank you
03:16hello can you stand in the morning please yes you can go through to the boardroom now
03:26Good morning, ladies and gentlemen.
03:46Welcome to my boardroom.
03:49Now, those astute ones amongst you will notice that the chaps are one man short.
03:55There's eight girls and only seven boys.
03:59And that's because someone's already bottled it, believe it or not.
04:05And can't even blame me because I've never met him.
04:10Pressure.
04:12That's what business is all about.
04:15Pressure. Simple as that.
04:17Are you tough enough to put up with it?
04:19Because matey wasn't.
04:21This job interview is like one you've never had before.
04:24Or I'm going to find out if you're the real deal.
04:28Or just a bunch of empty designer suits and dresses.
04:32It could be, of course, that you're here because you're good with words.
04:37You know the right thing to say at the right time.
04:40I mean, I know the words to candle in the wind.
04:44Don't make me Elton John, right?
04:46I don't care where you're from, what your last job was.
04:52Don't tell me you're a global strategist.
04:55Because all that means to me is you're talking a load of balls.
04:57You think you can second guess or play me?
05:02Well, let me tell you.
05:03I'm as hard to play as a Stradivarius.
05:07And you lot, I can assure you, are as easy to play as bongo drums.
05:11All I care about is how you perform in the next 12 weeks.
05:17It'll be the hardest job interview you've ever had.
05:21But for one of you, it might be the last one you ever need.
05:25So what am I looking for?
05:28Simple.
05:29I'm looking for a diamond.
05:32And remember, a diamond started out as a lump of coal
05:35that came good under extreme pressure.
05:38And trust me, you are going to be under extreme pressure
05:41in this next 12 weeks.
05:45So, it's straight down to business.
05:48I started my business from nothing.
05:56I was never shy of hard work.
05:58I always dirtied my hands.
06:00And I can assure you, in this first task,
06:03you will be dirty in your hands also.
06:06This first task is all about cleaning.
06:09Cars, windows, houses, toilets.
06:11I don't care what it is.
06:13You just go out there and you clean things.
06:16I've laid on two vans,
06:19which are full up with cleaning materials.
06:22I'm going to give you a bit of walking about money.
06:25And every time you take some of those materials from the van,
06:28you're going to have to pay for it.
06:29And the team that comes back here with the highest profit wins
06:33and the team that doesn't loses,
06:35and in that team, one of you will definitely be fired.
06:43Now, I'm going to start you off.
06:45Girls versus boys.
06:48Nick will be following the girls
06:50and Margaret will be following the boys.
06:53Don't underestimate these two.
06:55They are dead sharp.
06:57Off you go,
06:58and I want you back here at 7 o'clock tonight.
07:00Ahead, 10 hours of hard graft.
07:16First, for the 15 candidates,
07:19just time to turn themselves from perfect strangers...
07:21Madge.
07:22Hello, Madge. My name's James. How are you doing?
07:24James.
07:24James.
07:25Philip.
07:25Nice to meet you.
07:26Into close-knit teams.
07:28What do you guys do, then?
07:29Uh, well, I'm a trainee stockbroker.
07:32What about yourself?
07:33I, uh, retail business manager.
07:35I wouldn't know.
07:35Right.
07:36I'm actually a teacher.
07:38I love the sound of my own voice.
07:40At work, I stand out from the crowd.
07:43I look the part,
07:44I talk posh,
07:45and I look posh.
07:46I'm field-based, so...
07:47Oh, OK.
07:48...I'm...
07:48You were going to field?
07:49...most recently.
07:50I'm not working in the field.
07:51What?
07:52It's a huge mistake for people to see me as a dumb blonde.
07:56I've always been a high achiever.
07:57I'm a straight-A student with a first-class honours degree,
08:00and that's why I should be the next apprentice.
08:02I'm a commercial development and strategy manager,
08:05um, but I'm actually a trained lawyer.
08:07I'm the complete package.
08:08I've got the rainbow of skills that nobody else will have.
08:12It's my opinion people are going to want,
08:14and it's my business card they're going to want at the end of the night.
08:16I don't think there's any one job or background
08:18that gives anyone an advantage in this at all.
08:24Starting a successful business in a recession is a tall order,
08:28but Sir Alan knows it can be done.
08:31I think the simplest thing to do is just to get a bucket
08:33and a sponge and a rag and just go and clean cars.
08:36That'd be very cheap.
08:38Or they could hire the whole blooming van out,
08:40in which case they'd better take a lot of money.
08:44I think the cleaning task is all about, you know, just working hard.
08:46I mean, how hard is it to clean?
08:47I employed, er, someone called my wife to do it for me.
08:50No, I'm just joking.
08:52Carpets.
08:53Office carpets.
08:53What about shoes?
08:55Dry cleaning.
08:56I like windows.
08:58I wonder if you can clean people.
09:01I love it!
09:049am.
09:06One hour before trading can start.
09:08The team's headquarters.
09:11Two disused warehouses.
09:15Looks like a mafia den.
09:17It does, man.
09:17This is Omina Soprano, man.
09:20What?
09:24First job.
09:25Agree a team name.
09:27Usually from a marketing perspective, it's usually good to have something that will stick out in people's minds.
09:32So if we pick a word, yeah, a short snappy word, like Shazam, you know, people would be like, you're from where?
09:37I'll get the ball rolling.
09:43I was thinking something like strike.
09:45I think strike sounds very off of Scard.
09:47I'll go on a sort of Latin slant.
09:49I was thinking something like carp diem, which is like season of the day.
09:53Carp diem.
09:54Sounds like a coffee, man.
09:57Alto volo, which is like fly high.
09:59Sounds like a Volvo.
09:59Empire, distinctly British collective of the greatest nations, one silver power, and it's cool.
10:08Okay, Empire.
10:09Quite like Empire.
10:10Empire is.
10:11Empire is.
10:12Good stuff, team Empire.
10:14It's got to be strong, businesslike, not stupid.
10:18We need to be taken seriously.
10:19Can we go off?
10:21Genesis.
10:22Genesis.
10:22Why Genesis?
10:23I don't know.
10:24Just like the name.
10:25Ignite is a good idea because it's the start of a burning flame.
10:28Ignite, Ignite.
10:30Ignite, Ignite.
10:31All in favour?
10:32All in favour?
10:33Aye.
10:34Ignite.
10:34All in favour.
10:35Ignite.
10:36Ignite.
10:36Ignite.
10:37Next, to lead Sir Alan's first task, the teams must choose a project manager.
10:43You know what, I don't think we should sit here and make excuses why we shouldn't do it.
10:45Exactly.
10:45If we want to do it, put your hat in the ring and I'll put mine in the ring.
10:47At the end of the day, somebody's going to have to do it.
10:50Do you want to put the hat in the ring?
10:51Yeah, I'll put my hat in.
10:51I'm quite happy to do this one.
10:53Okay.
10:54Have you started anything up from scratch?
10:55No, nothing like that at all.
10:57No, I'm a simple bloke.
10:58I run pubs.
10:59That's what I do.
10:59I run 10 pubs.
11:01That's my background.
11:02So you've got a fairly managerial position.
11:05Yeah, yeah, yeah.
11:06I think we're all quite happy with our project manager.
11:08Have we chosen?
11:09Yeah, fine.
11:09But what you're going to expect from us is basically you're going to get 100% from every single one of us here.
11:14I'll just give you a bit of heads up on my style.
11:16I'm not a complete auto-crack.
11:18I'm not a dictator by any means.
11:20My management style is normally fair and gentle, but if anyone steps out of line, I'm going to be tough on them.
11:24People would be unwise to think that I'm a pushover.
11:27So, right, I know it seems pretty obvious, but what is our objective?
11:30Is there anyone who's run a cleaning business that has some sort of background experience or anything like that?
11:35No.
11:36Everyone's no.
11:36Okay.
11:37Who feels, you know, anyone can speak?
11:40Who feels that they can actually do it?
11:45Yeah, I think the thing is, don't be afraid of any of you being project manager.
11:48Someone's got to do it.
11:49We're all going to have to chip in.
11:50You all seem like very bright girls.
11:51We have to choose somebody.
11:52So if there's anyone else who wants to do it, if there isn't anyone, then I'll do it.
11:58No reflection on you, but Deborah seems to be the more confident to take this challenge for task one.
12:03If that's the way you think and everyone else thinks.
12:08Well, we've got to make a decision between the two of you.
12:10But does Deborah actually want to do it?
12:11Because I know Mona said that she would do it, and Deborah, will you do it?
12:14Do you want her to do it?
12:15Do you want her to be a good second?
12:15Do you fancy it?
12:16I don't really mind.
12:17How do you feel about that, Mona?
12:19That's fine, fine.
12:20I'm project manager then.
12:21Good girl.
12:22Okay.
12:23We'll all support you.
12:24At the end of the day, there's more of us than there is boys.
12:27We have to beat them, and it's a cleaning task, for God's sake, so we've got to do it.
12:33From Sir Alan, a van, and up to £200 to spend on industrial cleaning equipment.
12:41What's this?
12:43It's a duster.
12:44Do we need it?
12:44No.
12:45All they have to do is decide what kind of cleaning service to offer.
12:50In my opinion, the best thing to do would be car wash.
12:52When you want your car cleaned, you want your car cleaned.
12:54Find themselves some customers.
12:58Hi there, sir.
12:59My name's Philip Taylor.
13:00I'm actually calling from Empire Car Wallen.
13:03And turn a profit.
13:04Let's get the products.
13:06Anita, I need you to report to me how much we've spent.
13:09Yeah?
13:10Okay.
13:11Already, Philip's fixed a meeting with one of London's biggest minicab companies.
13:16We'd love to give you a very, very competitive quote.
13:19Would you be keen for us to pop down there and negotiate with you and see what we can put together?
13:23So if we pop down and see you shortly, mate, is that okay?
13:26See you, mate.
13:26Bye-bye.
13:26We want to be off.
13:27We just want to be shut off.
13:28If you guys are going to do car wash, then we need to work out something else to do.
13:33Exactly, because there's no point in us both doing the same thing.
13:35Seriously, guys, what you just need to be doing, if you're looking at all the avenues, you need to be doing some margarine.
13:38We're going to shoeshine.
13:39Shoeshine.
13:4110am.
13:43Trading can start.
13:44Eight hours to earn as much as possible before facing Sir Alan in the boardroom.
13:50Good luck with getting the pitch.
13:51Please, on the way there, please do all your costing so you know exactly how much you need to spend,
13:55because then you'll be able to work out exactly what your profit's going to be and what you need to charge.
13:59The other thing is, if it involves interiors as well, it takes so long to do the inside of a car,
14:07you might be better off going for something else.
14:09We'll just keep in touch by form.
14:10All right, we'll speak to you later.
14:11Cheers, guys.
14:11Good luck.
14:12Cheers.
14:12How would, can we go?
14:15Well, what I want to say, guys, is not, can we go out?
14:18Well, if I'm honest, guys.
14:19Right, boys, boys, let's get down to business.
14:21Yeah, OK.
14:21My strategy is to go full throttle 100%.
14:24I'm going out there to win.
14:25I like 100% control of whatever I'm doing and 100% effort.
14:28Things are done half-heartedly.
14:29I'm not interested.
14:31Right, we're good to go.
14:32Let's go shine some shoes.
14:35Right, can we get the cleaning products put into the car right now?
14:38The van is going with them.
14:40Mona's girls have set up two meetings to clean cars.
14:44Guys, can we keep going?
14:45The boys have probably washed 12 cars and we're still talking.
14:48I'm just getting the rest of the stuff we need from the van.
14:50But they're struggling to agree on how much of their £200 budget to spend on equipment.
14:56Two big wheelie combo buckets at £19.50, which is £39.
15:00Guys, it's not, let's get the £200 spent.
15:03Yeah.
15:03It's going to come off the property.
15:05Come on, let's go.
15:07And we need two vacuum cleaners, £15.30 for the hire each day.
15:12It's the old, old story.
15:13Everybody talks over everybody else.
15:15It takes for ages to get some sort of concise conclusion to the whole debate.
15:19And the consequence of that is they start late.
15:22And you start late, you've got less time to do it in, you make less money,
15:25and then you get a spanking in the boardroom.
15:27Oh, it's just stressful, isn't it?
15:29Right, guys, I've added up all the equipment that we've got,
15:32and I've come to a grand total of £196.45, so well done.
15:38We've come in just within budget, but I think we've used our budget wisely.
15:43OK, excellent.
15:43We'll see.
15:44Right, come on, let's go.
15:46Let's go.
15:51I think we've spent too much.
15:53I think we have spent too much money.
15:56197 quid.
15:56How much frigging cars are we going to have to clean to make the money back?
16:02Half the boys, Philip, Rocky, James, and Ben,
16:10arrive at the minicab office to pitch for a contract to clean its cars.
16:15We've actually got 30.
16:17We want to go to auction this week.
16:1830?
16:19Yes.
16:19Great.
16:20I mean, what we'll actually do is, I'm going over inside now.
16:23Yeah.
16:24Jet wash on the outside, shampoo and polish, and a hoover and polish inside.
16:27Yeah.
16:27So we're probably looking for about £17 a unit.
16:29OK.
16:30How does that sound for you?
16:30Yeah, well, we're currently paying £17.50, so you're not doing us any great favours on that.
16:35I'm with you.
16:36So if you guys, given that you're new into it, you want to do it for £15, there's 30 cars sitting downstairs ready to go.
16:43£15.
16:44But therefore, would you do £16?
16:47And you're going to do it.
16:48Yeah, fine.
16:49£16, yeah.
16:50One bottle of wax stuff.
16:51Yeah, that's going in the box.
16:55OK, so if I leave you with Rob, he'll sign off all the cars.
16:59We're only going to pay you for the ones we're happy with.
17:00So any that you rush, any that you bodge, we're not paying for.
17:03All right?
17:03All right? And so if he's happy, I'm happy.
17:05So if we slip my back under him, mate, it's in the middle of the way.
17:07We've got to get on with this.
17:08We can't stand here scratching our nuts all day.
17:14This is sort of bleeding.
17:16Sudoku or something.
17:18By the way, boys, we're Muppets if we can't do these 30.
17:23Yes!
17:27I think this task is more one of those ones where he's looking for a doer.
17:30You know, if you're not fast on this, then you're going to be lost.
17:35Shut the doors!
17:3811.30am.
17:45A limousine company in West London.
17:47We're here!
17:48Project manager Mona and half her team arrive to size up the job.
17:53Got to be in at 200.
17:54200 for the three of them, yeah. I mean, look at them.
17:56I think you should go in at 250.
17:57They're big.
17:58At least.
17:59I don't know why you guys are all freaking out the size of the Hummers.
18:01What size do you think they were going to be?
18:03Off to lead negotiations, finance director Yasmina.
18:07What are you doing?
18:07Yeah, too bad.
18:08Yeah, Richard.
18:09That's right, yeah.
18:10How are you doing? Yasmina.
18:11Hi, nice to meet you.
18:12Nice to meet you, too.
18:13Now, we're here.
18:15We want to clean all of your three Hummers.
18:16Okay.
18:17Okay, look like absolutely beautiful vehicles.
18:19And what are your rates?
18:20Okay, we're going to charge £300 to do all three cars.
18:24£300?
18:25Yeah.
18:25That's, uh, we've already got a supply and it's a lot less than that.
18:29That's fine.
18:29What does your supplier do for you?
18:31They do the full wash inside and out, full wax, tie shine.
18:35Yeah.
18:35And that's for £60.
18:36That's £20 per car.
18:37Okay.
18:38£20 a car?
18:39That's right.
18:39That's impossible.
18:40Seriously.
18:41How long do they spend on each car?
18:43Enough time to make them look nice.
18:45You can't possibly do it for £60.
18:46That's just not viable.
18:48We're here right now.
18:49We're ready to go.
18:50We want to tie the deal and get on with it.
18:52If you want to match my current supplier's budget, then.
18:54I'm sorry, but I just don't think that you could be getting that cleaned for £20 a year.
18:59Let me speak with my vehicle manager and see what he says, okay?
19:02Okay.
19:03Yeah, do that, because I think you've got it all wrong.
19:05You probably have got your figures.
19:07I really do.
19:08It's impossible.
19:09In North London, Mona's second-in-command, Deborah, and the rest of the girls, are pitching
19:14to clean four classic cars.
19:17Well, we've got the car outside.
19:19Those cars will need to be valentied fully inside and out, so if you get those done and
19:23they look good and we're happy, then we can move into the showroom.
19:26So what we're looking to do is £80 for the cars out front.
19:28If we deliver on that, then you give us the opportunity to do the other 10 cars in the showroom
19:32for £10 per go.
19:33I'll have a deal on that.
19:34Thank you very much.
19:34No worries.
19:35Better get our Wellington boots on.
19:40With up to £180 to be made, Deborah, Kate, Lorraine and Anita swing into action.
19:49I don't know how to set up a pressure washer.
19:51Right, I would say that screws on the front.
19:55Does this definitely belong with this?
19:57Right, anyone any good with pressure washers?
19:59Michael, could you give us a hand to see if we can get this pressure washer started?
20:04Because we've got no idea how to put together a pressure washer.
20:06You've got no water going for it.
20:07So how do we get water in it?
20:08We've got another hose somewhere.
20:09They're all flipping around, trying to work out how the power washer goes and dragging the
20:14customer out, which is not really what the customer's paying for.
20:18Sorry about that.
20:19Thanks.
20:19It's not a very good start.
20:21The strategy was good, location's good, contracts are good, and the execution's bad.
20:27No pressure washer.
20:28We're using the hose.
20:29We're using the hose.
20:31With three huge limos waiting for a clean, Mona's half of the team are still haggling.
20:37We are willing to come right down on the price that we first walked in here with to come
20:42down to £60 per Hummer, and we're going to spend 40 minutes on each Hummer inside and
20:46out, the full work.
20:46£60 per Hummer?
20:47Yeah, right here, right now, we'll do it for you.
20:49That's a lot of money.
20:50£45, that is a bloody good deal.
20:52That is a very good deal.
20:54It's too much.
20:55It's too much, yeah.
20:56£40?
20:57£40.
20:59We're going to expect an amazing job.
21:01You will be getting an amazing job.
21:03Plus, it's done by women, not stinky men.
21:05We need to just do this as quickly as possible.
21:09We need to get out of here in, like, half an hour.
21:11I'm going to say, as team leader, we've got a good deal with the Hummers, but we thought
21:15we'd come in quite high and see what we can achieve.
21:17It was a really tough negotiation, and I didn't want him to think that we were desperate, but
21:22in the end, we did get the deal, and I'm happy with it.
21:25It's a huge vehicle, isn't it?
21:27My arms are hurting.
21:33St Pancras Station.
21:35Project Manager Howard is polishing shoes, along with Madge and Neuro.
21:42£4,000.
21:43So do you use this station quite often?
21:46No.
21:46No.
21:47It's not the first time they're great.
21:48Oh, brilliant.
21:48Thank you so much.
21:49Thanks a lot.
21:49Cheers.
21:49Bye-bye.
21:50I've made some money.
21:51You've made some money.
21:52And it turns out that I can shine shoes, because I didn't really know what I was doing before.
21:55Come on, ladies and gentlemen, get your shoe shine here.
21:58The best shoe shine in London from £4.
22:00Nothing to be shy here at St Pancras International.
22:03They say, Stolson, £4, people go, I've heard a couple of people.
22:07It's a £4, it's a joke.
22:09Really?
22:10Yeah, get with it.
22:11I'm an old army man, I'll clean my own in two minutes.
22:14That's laziness, getting somebody else to clean your boots.
22:16Cheers, boss.
22:17Obviously, this is a fairly low-value service.
22:21They get £4 or £5 per shoe shine, so they have to shine a lot of shoes.
22:24Perhaps it's better to clean more cars at £16 a throw, but I don't know how quickly the car cleaners are getting on with their work.
22:341.30pm.
22:35At the Minicab Company, a first inspection of the boys' handiwork.
22:41One of the things I did notice earlier, he was like jet washing the car down when the doors open.
22:45Yeah.
22:46You just want to be careful.
22:47Seat seats here.
22:47Yeah.
22:48No, we wouldn't.
22:48Keep your claws.
22:49Yeah.
22:49Did you wash all the roof?
22:50Because I know it's been here.
22:51Yeah, we've done as far as we can.
22:53The roof's still dirty, isn't it?
22:54Yeah, still a few bits.
22:55Yeah.
22:55Yeah, okay, that'll be done.
22:56You'll need to do the windows as well, you've got all the stains on the glass.
23:01Absolutely filthy.
23:02See all the yellow flap up here and all the marks on the glass on the chair?
23:06The door shuts are still filthy on this one, they haven't done.
23:09Whoever's doing the hoovering, they need to be a lot better with the hoovering.
23:10Right, hoovering needs to be a lot better, lads.
23:13If you look at it as if you're coming to buy a car, that's the standard that it's got to veto.
23:18Lads, we need to get moving, sorry.
23:19It's a cracker, but don't condemn the hooverings, it's not as easy as I've said, but I'm doing wheelchips as well.
23:24Hi, Hows.
23:25You're making good money over there, yeah?
23:27Yeah, we've done like 60, 70 quid in an hour.
23:30Right, okay.
23:31How are you getting on?
23:32We are just finishing our first car.
23:36Your first car?
23:37Yeah, but bear in mind, once we get this first one done, the rest are going to roll through,
23:41because now we know what we're doing, and we know what kind of the chap's looking for.
23:44Are you doing inside and out?
23:46Yep.
23:47Oh, bloody hell.
23:48Right, we're going to shut down and we're coming straight over.
23:50Okay.
23:50Because I'm worried that you guys won't get it all finished in time.
23:54They're coming then?
23:54They're on their way north.
23:55And sometimes too many cooks spoil the broth.
23:58And also, I'd love to see how we'll clean a car as well.
24:03Not sure how that'll go down.
24:04My damage is nice shirt.
24:06I'm really worried about this, because we need to get to the bottom of the whole inside-outside
24:12car cleaning argument, because I made it very clear that cleaning the inside, I thought
24:16was a really bad idea.
24:17They'd be better off taking a fiver for each car just for doing the outside and getting it done.
24:21The thing is, the thing is, I don't listen.
24:22But you don't want to lose on the first task.
24:25Not two girls don't love sexist or anything.
24:29As you can see, it looks brilliant.
24:31Mona's girls have almost finished the three limos.
24:34What do you think?
24:37Well, you're very happy, yes.
24:38OK, what do you got next?
24:39Customer satisfied, she spots a gap in the market.
24:43Stop!
24:44Stop!
24:44Stop!
24:45Stop!
24:45A curbside car wash on the busy industrial estate.
24:50Look at the state of your car.
24:52My new strategy right now is to try and get the volumes.
24:55I feel that we're sitting in a gold mine.
24:57There's cars everywhere.
24:57And if we see a car, we don't want it to go by without talking to us, you know, and that's
25:02what we're doing.
25:02If you just park it up next to the two cars we're doing for you, sir, you won't regret
25:06it, I promise.
25:07In between a Ferrari and a Rolls Royce, just where any girl wants to be, eh?
25:10In North London, Deborah's half of the girls are buffing up their first four classic cars.
25:17Right, five minutes, everyone, polish like mad.
25:22If the customer's happy, they'll clinch the deal for another ten in the showroom.
25:27Right, guys, listen, stop cleaning, because he's going to take it to customer now.
25:30It's going.
25:30It's going, like, right now.
25:31Did you get time to inspect it?
25:33I did.
25:34Well?
25:34I did.
25:35Not fantastic.
25:37Surely you would like us to do another ten vehicles for you?
25:40Listen, guys, to be honest, I don't think you're going to have time to do the show.
25:43Yeah, we are.
25:44It won't take us an hour to do five of them.
25:46Well, you're not, because it's taken, like, three hours to do four cars.
25:49You know, I've got stuff all over the roof of this car.
25:53Yeah.
25:53I've got polish all over the Mustang.
25:55Let us do what we can of the ten for the wash without the polish.
25:58Stop talking.
25:59Yeah.
26:00I said, it's great that you've done it.
26:02Okay.
26:02But I'm not going to go ahead and get the other ten, though.
26:04Okay.
26:05We can just sign up and get paid for the four cars at eight times.
26:06Yeah, that's fine.
26:08What are we going to do?
26:08We'll come in and get the thing in.
26:10Well, first thing we need to do is consult the project manager,
26:12because ultimately, she's the boss.
26:15Hello.
26:16Okay, right, just a bit of an update for you.
26:18I'm afraid there's been a slight change of plan here.
26:22We've really grasped it in a nutshell.
26:24We haven't got the additional ten cars that we thought we had.
26:28So we've got £80.
26:30And we're now at a loose end.
26:31I can see you've tried, but we need more money.
26:35You do?
26:35So, I reckon, sort of like a supermarket or something that you can go to.
26:39Yeah, okay.
26:40Bye.
26:41Bye, bye.
26:43Okay, don't worry about that.
26:44Let's get these cars done.
26:45I'm going to ask if they've got space for people to have cars washed while they wait.
26:50Four-minute wander or something like that.
26:52We're doing four minutes.
26:53I don't think we can promise four minutes.
26:55What I'm saying is it's like a, you know, not necessarily...
26:58Like, what you get is what you pay for, like speed dating.
27:00Three minutes, you get something for three minutes, that sort of thing.
27:03I don't know.
27:04It's an idea.
27:05Let's call and see if it's a city tune.
27:093.30 p.m.
27:12Having abandoned their pitch at St Pancras,
27:14project manager Howard and his shoeshine boys
27:17turn up to reinforce his car cleaners
27:20as they struggle to finish the minicab contract.
27:23Bye, lads.
27:25Who did the deal with these guys?
27:26Me.
27:27It was Philip.
27:27He was starting all out.
27:28Right, and at what point was the decision made about doing it inside and out?
27:33That was the...
27:34Before we went in there, wasn't it?
27:34It's what the lad wants.
27:35He doesn't want...
27:36He's going to auction.
27:37It was the only thing they could.
27:38Adler Hitler.
27:39He's like a bit picky.
27:40Get the sleeves ruled up, lads,
27:42because you're going to get dirty here.
27:43All right, cheers.
27:43You will.
27:46Stop fannying her own, boys!
27:48Get over here!
27:52Howard's turned up.
27:53Looking for a fall guy.
27:54He just sort of came in and asked him who took the deal.
27:57You know, I'm just getting on with it
27:58and putting his gear on and cracking on.
28:00He's coming in looking for a fall guy straight away.
28:01I mean, that's just the mark of an idiot, isn't it?
28:03And the way he's crying over there,
28:04sponging on that van.
28:06He drank would do better.
28:09Let's get it going, lads!
28:12Let's get it going!
28:12Never before in the history of car washing
28:16have so few cars been washed
28:18by so many people in such a long time.
28:20It's four o'clock already,
28:22and I think they have to do another four cars
28:24and have them approved
28:25before they've even broken even
28:26on the car washing side of things.
28:28He's got the flying glasses clean as well,
28:30so, yeah, perfect.
28:31Spot on!
28:32We can do 20, honestly.
28:34That was a weird puzzle.
28:36So you don't want your car cleaning?
28:38No.
28:38Okay, thank you.
28:39Having lost the rest of the classic car contract,
28:42Deborah and her team try their luck
28:44at a shopping centre car park.
28:46Excuse me, sir, can we stop you?
28:48Ah, can we stop?
28:51No!
28:51I'm not scary, really!
28:54Obviously, I am.
28:56And you need more water in that, don't you,
28:58to be honest.
28:59Okay, well, I think what I want to do
29:00is just get round and get cleaning ASAP for us.
29:03Of course, it's a nightmare.
29:04Hi, Deborah, it's Mona.
29:06Oh, mate, are you all right?
29:07It's such a nightmare over here.
29:08Why?
29:08Oh, is it? Why?
29:10Some people are quite intuitive
29:11to the fact that cars need to be cleaned
29:12and have to do it,
29:13and other people kind of wander around
29:14with hoses in their hand
29:16looking like they need to be instructed,
29:17which is extremely frustrating.
29:19I can't be responsible for,
29:20you know, two puppets.
29:22I can't be responsible for people
29:23who don't want to pull their own way
29:24and have to be told every two minutes or two.
29:26Now, Deborah, all you need to do,
29:28listen, I know it's easier said than done.
29:29Done, okay?
29:30Just calm down and pull together.
29:33Let's hope the boys did absolutely shit.
29:36Eh?
29:36Thanks.
29:37Bless her, I do feel sorry for her.
29:39We know her well we've done.
29:40It's just a shame about the other team.
29:42Goal, goal, goal, goal!
29:43£10!
29:44All hands on deck.
29:45This lady would like it washed
29:47while she waits.
29:496 p.m.
29:50One hour before the teams
29:52must face Sir Alan in the boardroom.
29:54Imagine though,
29:54if we'd done this all day,
29:55we'd probably have made a killing.
29:56Yeah.
29:57I mean, it is hard work,
29:59but it is actually much higher turnover, isn't it?
30:01Yeah.
30:04Things are sped up,
30:06which is no surprise now
30:07that there's seven of us instead of four.
30:09But I don't really know
30:10what was going on before,
30:11that it took an hour and a half to do one.
30:13It's not that hard, is it?
30:14You're up and off the top.
30:16All right.
30:16Last one to go.
30:172,80, 2,90.
30:18Oh, thank you.
30:19Thank you guys.
30:19Thank you very much.
30:20Oh, look at that.
30:21They've got money.
30:2120 minutes to go.
30:23In a final push,
30:24Mona takes her girls door to door.
30:27Right, you go sit down,
30:28watch telly,
30:28we'll let you know when it's done.
30:30Thank you very much for your time.
30:33Nice car, mister.
30:34Under pressure,
30:36we're just going to do this,
30:37get our tenner and go.
30:39That's what you've been doing.
30:40Excellent.
30:41That's very kind.
30:41Thank you very much.
30:42Thank you very much for your time.
30:43Have a lovely evening.
30:45All right, come on, girls.
30:46Well done, guys.
30:48Well done, everybody.
30:50Well done.
30:52Trading over,
30:53the teams head for the boardroom
30:55to discover their fate.
30:57I'm just a little bit nervous
30:58because the day could have gone better.
31:00We could have taken more money.
31:02Howard, he wasn't positive at all.
31:03He didn't motivate anybody.
31:05He sort of rolled up at the final minute
31:07and then, you know,
31:07patted everyone on the back
31:08and I just thought,
31:08well, what have you done?
31:10You need balls to put yourself out
31:13and say,
31:13I will be project manager
31:14in the first week.
31:16And I have been a fantastic team leader.
31:19There's no doubt about that.
31:33You can go through to the boardroom now.
31:47Good evening.
32:10You've had a long, hard day.
32:17Dirty in your hands.
32:19Yes.
32:20Hmm.
32:21Well, let's start with the ladies, first of all.
32:24The name of your team is...
32:26Ignite.
32:27Ignite.
32:28You're going to set the world alight, yeah?
32:30I hope so, yeah.
32:31Who's your team leader?
32:34I am, Sir Alan.
32:35Mona?
32:36Yes.
32:37Did you put yourself forward as a team leader?
32:39I did put myself forward
32:40because we were just...
32:41Otherwise, we would have been there all day
32:42just deciding who was going to be team leader.
32:44What do you think, ladies?
32:45Good team leader or not?
32:46I think Mona did a good job
32:48considering, you know,
32:49she had seven very, very hyper women
32:51this morning to contend with.
32:52There were quite a lot of strong personalities
32:54and we really needed somebody
32:55to take control and leadership and...
32:57Did she take control?
32:58...get things done.
32:59Not enough, I don't think.
33:00We needed somebody to be more autocratic
33:02and just get things done, get things started.
33:04I think it's quite funny some people say that
33:06because if that's the way one feels,
33:09then why did one not put themselves forward?
33:13Gentlemen, you start off with a disadvantage.
33:16One of your would-be colleagues bottled it,
33:18so you're a man down.
33:20Who was the team leader?
33:22Me, Sir Alan.
33:22Howard?
33:23Yes.
33:23Yeah, and the name of your team,
33:25I understand, is Empire, is that right?
33:27Yep.
33:28Right, so you were the emperor for the day.
33:30Yeah?
33:31Yeah, okay.
33:33So, chaps, what was he?
33:35Alexander the Great or Howard the Horrible?
33:38Good team leader or not?
33:42Well, speak, don't pull faces.
33:44I think he was half-y-half.
33:47Some good things, some bad things.
33:48What did you decide to do?
33:49Clean cars, clean windows?
33:51One sub-team were doing cars
33:52and one sub-team polish shoes.
33:53How did you get on with the car cleaning?
33:55We probably spent a bit too long
33:56on getting our first car ready.
33:58A bit too long?
34:01I'll rephrase that.
34:02We spent way too long.
34:04How many cars did you do in the end?
34:05Eight.
34:05Eight.
34:06Eight.
34:06In hindsight, would you say that, you know,
34:08if you all went shoe-shining,
34:10you could have made a lot more money, you think?
34:11I think that's what we would have done with hindsight.
34:15I don't necessarily agree because I think, you know,
34:18if you've got two guys there shining shoes, you know,
34:20it's passing trade, I think trade can fall off.
34:22This was a fixed price.
34:23We knew the money was in the bag.
34:24We're trying to get the job done.
34:25The money was in the bag.
34:26If we'd had all seven on that fleet of 30 cars,
34:29we'd have got 30 cars out.
34:35Okay, well, look, I think it's time we get down
34:37to the money side of things.
34:39So, Nick.
34:41Okay, so Ignite, they took £357.
34:47They spent £196.45,
34:51which gave them a profit of £160.55.
34:56Okay.
34:57Margaret.
34:58Well, Empire took slightly less.
35:00They only took £347,
35:03but they only spent £107.39,
35:06so they made a profit of just over £239.
35:12Well, there you are, Emperor.
35:15You won.
35:17You look surprised.
35:19Relieved.
35:20Relieved.
35:21You were one man down,
35:23and one's got to congratulate you on it.
35:26I'm going to send you off now.
35:27You're going to be the first to see the luxury apartment
35:30that I've got you.
35:31And on top of that,
35:32I've laid on two of the country's top cocktail makers.
35:35They'll teach you how to make cocktails,
35:38and I'm sure you're going to down a few.
35:41Off you go.
35:42Thank you, sir.
35:45Yes, you bad boys.
35:46Yes.
35:47Yes.
35:47Yes.
35:48Well, ladies, not a good start.
35:57You actually, ironically, took £10 more than them.
36:01You'd better go off now
36:02and talk about what went wrong,
36:04because tomorrow you'll be back in this boardroom
36:06where one of you will get fired.
36:13A classic business message, isn't it, really?
36:16They're just simply overspent,
36:18didn't do their calculations,
36:20they clearly didn't do any planning.
36:21It's going to be an interesting day tomorrow.
36:27For the girls, the inquest begins.
36:32I have been waiting for this moment to speak to you guys,
36:36and I just want answers.
36:38I think we're misemployed,
36:39but this is kind of us and...
36:40Yeah, I'm just thinking that.
36:41I'm just thinking it's like...
36:42Yeah, it's going to go into us.
36:43We're going to explain to you what we did.
36:45This isn't you against ours.
36:47We made 150 quid, yeah,
36:48and you guys made, what, 200 and something?
36:51227.
36:52Okay, so the difference in there is about, what, 60 quid?
36:55At the end of the day,
36:56we did better than you.
36:57So somewhere along the line,
36:59something must have gone wrong.
37:01When I spoke to you on the phone,
37:03you said,
37:03Mona, I can't do everything,
37:05there's only two of us doing things.
37:07The other two...
37:08What was the exact terminology that Deborah used?
37:12Puppets.
37:13Puppets.
37:13The other two puppets aren't doing anything.
37:16I thought, good grief,
37:18there is a split in the teeth.
37:19From my perspective,
37:20I found Alita wasn't as confident
37:23at going out and cleaning a car
37:25and just doing it.
37:26You were being quite bossy.
37:28Because you didn't know what to do.
37:30No.
37:30Because I was getting a shot.
37:32No, we don't.
37:32Do you?
37:33Do you?
37:33Do you?
37:33Do you?
37:34Do you?
37:34Do you?
37:34Do you?
37:35Do you?
37:35Do you?
37:35Do you?
37:37Do you?
37:37Do you?
37:38Do you?
37:38Do you?
37:39Do you?
37:40Do you?
37:41Do you?
37:41For the winning team,
37:42first sight of their home
37:44for the next 12 weeks.
37:46Oh, my word.
37:49No way, man!
37:5111,000 square feet
37:53of luxury penthouse.
37:55Oh, so kick this out.
37:57Oh, this is the line.
37:58Oh, my God.
37:59So feng shui.
37:59Yes.
38:00Oh, it's so nice.
38:03So it's me and one girl inside.
38:06That'll work.
38:07I think, yeah.
38:08I feel like P.D.
38:09Let's get a look at the view, lads.
38:11Come on.
38:11That is awesome.
38:12Oh, my God.
38:15Once I'm a millionaire, this is what I'm going to do.
38:18I'm the king of the world.
38:21Someone bring me a drink.
38:22This is going to be the nicest drink I've had since.
38:39Yes, the last night.
38:40Yes, the last night.
38:49No!
38:50No!
38:51No!
38:52No!
38:58Smile, smile, smile, smile.
39:00Oh, hello, girls.
39:02Hello.
39:03For one of the girls,
39:04it will be their only night in the penthouse.
39:07You're eating old food there, Kate.
39:09Yeah, I know.
39:10I should be ashamed of myself.
39:11I'm eating the boys' leftovers.
39:14I'm going off you very, very quickly,
39:17and I'm not going anywhere tomorrow,
39:18so you better be nice to me.
39:24It's amazing.
39:25It's absolutely stunning.
39:28Right, I'm definitely not going home tomorrow,
39:30because I'm not just spending one night here.
39:37I'm not going home tomorrow.
39:38Anyway,
39:39I'm not going home tomorrow.
39:40I'm not going home tomorrow.
39:41I'm not going home tomorrow.
39:42It's fun.
39:43It's good.
39:44The boardroom awaits.
39:45The boardroom awaits.
39:47I think Mona took the hat of project manager and wanted to wear it, but didn't fulfill
40:11any of the criteria of being a project manager.
40:13I don't actually think she managed.
40:15And that's probably the biggest thing you need a manager to do, isn't it?
40:19I'm not scared at all.
40:20I will fight my corner.
40:21I will make myself heard.
40:23I will not just sit there and listen to someone lying or trying to be manipulative.
40:28I think she'll take me to the boardroom.
40:30I think she'll definitely take me to the boardroom, and I can't wait for it.
40:34Quite simple.
40:35She doesn't take me to the boardroom, it would be a waste of a good suit.
40:45You can go through to the boardroom now.
40:57I think she'll take me to the boardroom.
41:15Now, you've had overnight to reflect upon the reasons for your failure in this task.
41:33Basically, you spent too much money. Simple as that.
41:38You actually sold £357 worth of services, £10 more than the actual boys did.
41:44You failed because you spent too much money.
41:47So, who was it that was supposed to be responsible for the business plan?
41:59I think we didn't have a business plan of, you're responsible for finance, you're responsible for the van, you're responsible for sales.
42:06There was no delegation. There was no delegation.
42:09If you asked anyone along this team what they were responsible for, I would be gobsmacked if anyone could give you an answer.
42:14Mona, is that right?
42:17I did do it, Sir Alan.
42:19I did it in a way that the one thing I am going to admit, as project manager, I do take the responsibility that the reason there was so much chaos
42:26and the reason that these plans were not implemented is because of the amount of time we wasted.
42:31By the time I came to realisation of the time we've wasted, I had to make quick decisions.
42:36And I, as project manager, I say, I should have managed that well. That is something that I've learnt.
42:41Are you digging yourself a hole then?
42:43No, I'm not digging myself a hole. I'm not ashamed to say where I've gone wrong because I'm not right at everything.
42:48That's why I'm here and I am human.
42:50To be honest, at the end of the day, there's a lot of people here with a lot of ego and everyone can talk.
42:55People can talk, but they don't do the things.
42:57Because I had the courage to stand up and say, yes, I am going to be project manager.
43:03OK, you've done that. You took the decision to be the project manager.
43:07Yes.
43:07And when you took it on, you took on the responsibility of mapping out the business plan also.
43:11Yes.
43:12And I haven't heard about the business plan.
43:15When we decided what we were going to be doing, I designated Anita to be looking at all the figures for me.
43:24No, my mandate was very clear. It was, can you just tot up and make sure that I have a figure in 10 minutes of what merchandise, the cost of the merchandise we are taking?
43:35In my business, I define the business plan and define the strategy and tell people what they've got to do.
43:41And I've got an accountant that looks at the figures.
43:44You know, no one here yet has piped up and said that this is all about profit and that's what we've got to focus on.
43:51It seems to me that you all went running to this van willy-nilly.
43:55And then there's you, I'm told, Anita, who turn around and say, oh, well done, girls, we're within budget.
44:01We're in budget because you'd spent nearly the whole 200 quid.
44:05I think because of the haphazard nature of what we were doing, the risk was we don't want to go over budget.
44:12So that was why I made the comment.
44:13What was budget? That's the point. What was budget?
44:16This figure of 200 pounds, there seemed to be a perception that because we got a budget of 200 pounds, let's spend the 200 pounds.
44:23So I did try to point out...
44:24I will get in somewhere now.
44:25Someone should have piped up and said, can we stop spending money?
44:29I agree.
44:29Somebody in this team should have piped up and more strongly said, we absolutely can't spend all this money.
44:35What I did do is say to my teams, once I split the teams up, say, Deborah is in charge of that team, you lead that team, you got that sale for the luxury vehicles, go ahead and do it.
44:46Was you expecting Deborah then to be conscious of her costs?
44:50Precisely.
44:50What do you got to say about that? Apart from laughing.
44:53Sorry, I don't mean to, I don't mean to, I'm just quite shocked by it.
44:57The allegation is this completely out of control purchasing, half of it was down to you.
45:03We already bought it. We already bought it.
45:05We hadn't bought it, we were standing there and Paula was standing there.
45:08We already bought the product.
45:10And Anita, you were there as well.
45:11We knew how much, we knew Sir Alan, how much we'd spent before we left the warehouse.
45:15Long before we left the warehouse.
45:16We made a list of things that we thought would be beneficial.
45:19Who's we?
45:20Everyone was present when that was going on.
45:22I had the calculator.
45:24Yeah, we're making a list of things that we would need if we were going to clean cars.
45:28Is that what you did, Anita, to sit there with a calculator and actually dirty your hands?
45:32I did dirty my hands throughout the task.
45:34So I was in charge of vacuuming, so I vacuums all of cars.
45:37But tell me something, whilst you will claim that you was only asked to add it up on the calculator,
45:43didn't it occur to you that the way you were going to win this task is to spend less?
45:48I believed that my colleagues were telling me what we needed for the projects that had been secured.
45:58Didn't you think that you need to question it, or did you feel, if that's what you want, I'm going to give it to you?
46:03I felt that judgments were being made by colleagues as to what we needed.
46:08So you were just a warehouse manager then, as far as you're concerned?
46:11I think as far as...
46:12Not part of the team?
46:12Well, no.
46:13Not using this business acumen that you claim you've got?
46:16Not using all this wealth of experience that you claim...
46:17I think, just to be clear, I think, if I can just rewind, we had a team of very strong individuals and I did not want to try and be a strong individual as well.
46:28So I wanted to listen to what the team leader wanted me to do.
46:34Well, I'll tell you what, Mona, part of this process is that you're going to have to bring two people back into this boardroom
46:41who you think are responsible for the failure of this task, right?
46:47Now, I've been sat here for 30 minutes and I haven't got a bloody clue.
46:51So, I want to know who you think is responsible for the failure of this task.
47:00I would say, Deborah is responsible.
47:07And the reason I say that is because she was managing our sub-team.
47:12The next person I'm mentioning is Anita and that is purely from feedback I got from Deborah.
47:17Deborah, it seems as if that...
47:21They got to a point where I was told by Deborah that apparently just herself and Katie were the ones pulling the weight
47:27and she said she couldn't work with the other two puppets.
47:30I'd just like to be clear, I'm extremely pleased with the people who are on my sub-team and the effort that they each put in.
47:36I think they did a remarkable job and I do think, Anita, and you know this,
47:40that I think she was out of her comfort zone in terms of maybe dealing face-to-face with consumers, but she still pulled her weight.
47:45You told me on the phone that you were so pissed off and it almost seemed like there was a split between her team.
47:51Anyway, let's hold it there.
47:53You have chosen Deborah and Anita to come back into this boardroom, right?
47:59The rest of you go off back to the penthouse.
48:02You three ladies, I'd like you to step out there into reception and I'll call you back shortly.
48:13One of you is going to get fired.
48:21They're either very, very clever or very, very dumb.
48:24I've completely avoided answering the question as to who was supposed to be in charge of a strategy of profit.
48:31I think they're complete shambles.
48:33I don't think any of them have shown any commercial notes, whatever.
48:44Hello?
48:44Yeah, can you send the three in, please?
48:46Yes, sir.
48:48Sir Alan's ready for you now.
48:50Right, ladies.
49:05Clearly some violent disagreement here as to who's responsible for the failure of this task.
49:12Mona, you made it quite clear that you hold Deborah and Anita responsible, right?
49:19That's correct.
49:20Yeah.
49:20So just run past me again and, you know, can't keep it brief as to the main reasons for that.
49:27The reason I brought Deborah in is because she didn't clean enough cars.
49:30She didn't manage her team well.
49:31She certainly didn't motivate them.
49:33She managed to create, you know, some sort of hatred between her team.
49:39You worked on the sub-team and me.
49:41Do you think there was hatred and disunity?
49:44I think there was not hatred.
49:46I think there were things that we could have done better.
49:50I have picked you, Deborah, right from the beginning because you failed me.
49:54You failed this task.
49:56You have proven in front of everyone that you keep changing your story.
50:01You say something and then you say something else elsewhere.
50:04I haven't changed anything.
50:04If you can point out what I've changed, I think I'll be disappointed.
50:05I don't think in business you can be dishonest.
50:07I don't.
50:08At the end of the day, whatever deal that I did...
50:10Where's the dishonesty?
50:11Well...
50:12I'm missing that.
50:13Because she called her team puppets and then in front of her team she said she didn't call them puppets.
50:17And then...
50:18No, no, no.
50:18I've said I did say that word to you on the phone.
50:20I said it's like dealing with puppets.
50:22Mona, we lost that task because you did not delegate out people and responsibilities in the morning.
50:27And therefore nobody knew what they were doing.
50:29We spent too much money in the morning.
50:31I remember having a conversation with you.
50:33If you think about abdicating your responsibility to me it's going to make you feel better about the fact that that's why we fell the task.
50:38It's not about feeling better.
50:39It's about being honest and about being truthful.
50:40Then put it on my shoulders.
50:41But we lost that task because we spent too much money in the morning.
50:43Don't give me about the shoulder thing, Debra.
50:44You still didn't sell as much as us.
50:46See, it's a simple maths exercise, which clearly you lot are lacking in.
50:52Debra, your so-called B team was responsible for £140 worth of sows.
50:59Yeah?
51:00Yeah.
51:00As opposed to Mona's team took £217.
51:03Do I wish we'd sold more?
51:05Absolutely.
51:05No, I can understand why she thinks she's done better than you.
51:08What's tragic is that there were ten cars three metres away waiting to be dusted off at a tenner each.
51:16And you failed to win it.
51:18You walked away from ten cars.
51:19You walked away from £100.
51:23Sir Alan, if I could just put my case forward to you now, hopefully as succinctly as possible.
51:28What was I asked to do in this task?
51:31To be a team member, to do what my team manager had asked me to do, and to add up some sums.
51:38Did I do that?
51:39Yes.
51:40You're standing in a warehouse.
51:41You haven't done anything yet.
51:42You haven't got taken one penny.
51:44And in front of you, you've got £196 of cost.
51:48And then you were elated.
51:50Yeah.
51:50Well done, girls.
51:51We're in budget.
51:52In what bloody budget?
51:53You've got no budget.
51:54You thought it was an achievement.
51:56I appreciate, Sir Alan, I could have done more.
51:58I should have, with hindsight, challenged more and said, let's keep costs to an absolute minimum.
52:05And that is a mistake that I made.
52:07But I do not believe that that mistake...
52:09So what are you going to bring to my party then, really?
52:12Sir Alan, it has been one task.
52:13It has not been a task that I have excelled in.
52:16I accept that.
52:17But I'm really hungry for it.
52:18And I have absolutely learned that I need to be much more challenging and not just do what I have been asked to do.
52:25I'm sorry this was not my finest hour, but I really, really want this job.
52:29And I do not believe I was responsible for the failure of this task.
52:33Right.
52:35And, Deborah, perhaps you can tell me why I shouldn't fire you.
52:40I may have made mistakes yesterday that I would rectify to make more revenue.
52:44But in actually being one of these people who is happy to put their head above the parapet
52:48and actually take on responsibility, get on the phone, book things, go out there and graft and get things done,
52:55I think I'm different from a lot of other people who, as you've seen earlier, just want to sit there quietly.
52:59They want to remain under the radar.
53:01They don't want to step up to the plate.
53:02They don't want to make sales calls.
53:04They don't want to negotiate with clients.
53:06They just want to be instructed to pick up a sponge and clean a car.
53:09And I'm not that kind of person.
53:10I want to be out there and I want to be winning business.
53:14Moana, you've heard what these other two ladies have had to say.
53:18You were the team leader.
53:20You surely should have been responsible for the fact that we shouldn't spend too much money.
53:27At the end of the day, Sir Alan, if this was your business, let's say you gave me this business to run,
53:32at the end of the day, I made you profit.
53:35Recommendations.
53:35The people that we dealt with would recommend us, would refer us, would buy from us again.
53:42Whereas that other team, they wouldn't buy from them again.
53:45How do you know?
53:46How do you know?
53:46Because obviously he didn't want them to do the 10 cars.
53:49If he was happy with the service that he was provided with, they would have got that deal.
53:53Moana, we lost the task.
53:54I got recommendations.
53:56That is what all business is all about.
53:57I don't know if you can see that we lost the task because of poor business planning and no management delegation.
54:02We lost the task.
54:03Everybody else.
54:04You would have made more money if you had managed it correctly.
54:09Even if you had spent less.
54:10You would have won if you had cleaned the other 10 cars.
54:13We could have made easy money if we had secured that deal to do the other 10 cars, but that's
54:17not why we lost the task.
54:18That is £100 we're talking about.
54:20Those 10 cars.
54:21Okay, ladies.
54:24It's a very difficult one, this is, as far as I'm concerned, because I think there's reasons
54:29why each one of you should get fired.
54:35Moana?
54:37Yes, Sir Alan.
54:40You've shown me a bit of spirit.
54:43You haven't shown me any business acumen.
54:45You've shown me some spirit.
54:48Anita?
54:49Anita?
54:49Anita?
54:49You were on the back of that van.
54:53You were seeing the money flow out.
54:59Deborah?
55:00At the end of the day, you are seriously responsible for a lot of things that went wrong on this task.
55:08And for that reason, I'm struggling.
55:18It wasn't just me on that team.
55:19I'm talking now.
55:22My gut instinct is telling me something.
55:29Anita, you put yourself forward as one of Britain's best business prospects.
55:34You showed no initiative, as far as I'm concerned, in spotting that you were going for a disaster.
55:40And on that basis, Anita, you're fired.
55:44Thank you, Sir Alan.
55:50Off you go.
55:51She claimed in her CV, she claimed in her application for this process that she has a business acumen, and I just didn't see it.
56:13I think Deborah, she should count herself lucky.
56:15She screwed up badly.
56:18Yeah.
56:18Yeah.
56:18Back at the penthouse,
56:45the candidates wait to see who has survived Sir Alan's first firing.
56:50The fact of the matter is, we started an hour and a half later than the boys,
56:55and we outsold them.
56:57What are you talking about? Have you made more money than you? What are you talking about?
57:01The bottom line is the profit.
57:03It's not an opinion, it's just a fact.
57:06Turnover is vanity, profit is sanity. That's the end of it.
57:10No surprise!
57:20I was in deep shit, I'm not gonna lie about it. I was so scared of him.
57:25You know what, the day you go to the boardroom, when you come back, trust me, you won't remember anything.
57:32I'm bitterly disappointed, but I accept that I wasn't a stellar performer.
57:42And without appearing to have a chip on my shoulder, I just think that Sir Alan doesn't particularly like lawyers.
57:49Let's see in ten years' time whether he doesn't sit and think, hmm, maybe I made the wrong decision.
57:55One job, now 14 candidates. Sir Alan's search for his apprentice has begun.
58:05Next time...
58:07What are we gonna do? We're gonna win?
58:09Yes, yes!
58:11Oh, Christ.
58:12It's corporate catering for city slickers.
58:15We've got people who are saying they're hungry, we do need to keep people fed.
58:18Can they rise to the occasion?
58:20It looks like you've dropped it.
58:21This is not a chicken wrap.
58:22Oh, my God.
58:23No.
58:24Or will they bite off more than they can chew?
58:26Oh, dear.
58:27It's gone tits of colour.
58:29I'm not at all happy.
58:31Be under no illusion.
58:33You will not escape the net.
58:35You're fired.
58:36Well, after all that cleaning, Anita dishes the dirt to Adrian Childs.
58:44The Apprentice, you're fired on BBC Two now.
58:46But did she deserve to go?
58:48And was Mona a good team leader?
58:50Have your say online at the Apprentice message board.
Recommended
58:49
|
Up next
59:07
58:33
59:11
58:54
58:24
58:48
58:27
59:47
59:22
58:56
59:24
58:07
58:38
58:51
58:42
59:25
58:38
59:31
1:14
59:06
58:50
59:00
59:00
Be the first to comment