This video documents yet another failed maintenance visit by FirstPort’s contractor, Community Property Care, on Tuesday, 12 May 2026. Despite previous assurances that issues had been resolved, the before‑and‑after footage shows that only superficial improvements were made. The loose stones scattered across the roadway — a basic task that should be routinely addressed — were still left untouched. As with earlier visits, Community Property Care appears to be carrying out the bare minimum while FirstPort provides no visible oversight.
Crucially, Barrett–Redrow continues to maintain ownership of the land, forcing every household to pay extortionate annual maintenance fees for homes sold as “freehold”. They refuse to submit a Section 38 to the Council, blocking the adoption process and enabling them to sell lucrative maintenance contracts to companies like FirstPort. Homeowners are left footing the bill for poor‑quality work, rising charges, and a management structure designed to profit rather than serve.
Despite the consistently low standards, Barrett–Redrow takes a hands‑off approach, showing no interest in protecting residents from being ripped off. Their priority is selling profitable contracts — even to companies with appalling reputations — rather than ensuring homeowners receive the service they are paying for.