Skip to playerSkip to main content
  • 2 weeks ago
In this video, I take another bike tour around a Redrow development where homeowners are required to pay estate management fees, despite their properties being sold as freehold homes.

The footage highlights how FirstPort took approximately two months to repair damaged block paving on the roadway and, during that time, failed to implement any temporary safety measures, such as warning signs or safety cones, to protect residents and visitors. This is particularly concerning given that the estate management charges include a purported health and safety assessment of the development.

The video also demonstrates that FirstPort continues to allow pavements and public footpaths to become obstructed by overgrown vegetation. In several locations, hazardous brambles and other vegetation have been permitted to encroach onto pedestrian routes and around public litter bins, creating potential safety risks, including the possibility of eye injuries to members of the public.

Category

🗞
News
Transcript
00:05Hello and welcome to The Maltings. It's been about two months since I uploaded my last video
00:11documenting Firstport's extremely poor maintenance standards. So let's take another bike tour and see
00:18whether anything has improved. As mentioned in my previous video, a section of the block
00:24paving on the road had fallen apart once again, marking the third failure in as many years.
00:30This video was recorded on the 16th of October, 2026, and the issue had been reported directly to
00:37Red Row, the legal landowners, in mid-August. Yet, two months later, what, if anything,
00:44has Red Row's chosen maintenance contractor, Firstport, done to address the problem?
00:53Well, absolutely nothing was done. As you can see, on the 16th of October, the block paving was still
00:59unrepaired, with the loose blocks remaining on the pavement. There had been no attempt by any of
01:05Firstport's contractors, such as community property care, to put even the most basic safety measures
01:10in place. The irony is that Firstport charges a so-called health and safety fee, which I believe
01:16is in the region of £1,000 per year. Yet, despite this, no action was taken to make the area
01:22safe,
01:22or to warn residents and visitors of the obvious risk. But just a few days later, a miracle happened.
01:31Firstport actually arranged for a contractor to come out and repair the loose blocks.
01:36The job probably took no more than an hour and a bucket of mortar. To be fair, a two-month
01:41wait is a
01:42significant improvement compared with the last time this section fell apart, when it took around four
01:47and a half months to be repaired. Even so, it highlights Firstport's exceptionally poor reputation
01:54when such a simple job, one that took barely an hour to complete, was left unresolved for so long.
02:00No doubt, however, Firstport will have no difficulty at all in promptly billing residents for the cost of
02:06this minor repair. Anyway, back to the original video. One thing I noticed in the park area is
02:16that all the stakes have been removed from the trees. When I recorded my first video in late March
02:222026, every tree was still supported by stakes. At some point, most likely in early summer,
02:30community property care, who are responsible for general maintenance, removed them all. In my opinion,
02:37however, at least two of the trees are still too young and not yet strong enough to stand unsupported.
02:43They could easily snap in high winds, and this is an exceptionally windy site.
02:57I will say that the park area, particularly the rubber matting, is not looking too bad after being covered
03:03with a huge amount of stones at the beginning of the year. Of course, I had to make a video
03:08about
03:08it and complain directly to both Firstport and community property care to get the issue resolved.
03:26But back to the trees. The first tree, and the last one in this video, I presume, are the replacement
03:32trees, for the ones that allegedly died at some point and had to be paid for by the residents at
03:38a well
03:38overinflated cost. But, as you can see, the two newest trees are far too young, and should, in my opinion,
03:46still have their stakes attached. So, the question is, if these trees do snap in the coming months,
03:53especially during the winter storms, who's going to pay for them? Let me have a guess. Could it be the
03:59residents?
04:12Again, there's lots of litter in the bushes, despite community property care literally being on site
04:18just a couple of days ago.
04:54It also looks like community property care have been dumping tree branches behind this building,
04:59which is a substation. They could easily take them away or move them further down the grass embankment
05:04into the wild area.
06:00It's hard to see, but all of the tree stakes that community property care had
06:04taken out have been dumped next to the substation, rather than being disposed of responsibly.
06:10Here's a screenshot from an earlier video I made back in the summer.
06:21A thing I hadn't realized until recently, is that Fursport is also allowing vegetation from their land,
06:28or more specifically red rose land, including dangerous brambles that could cause facial or eye
06:34injuries to obstruct a public pathway and access to a litter bin.
06:39So basically, the majority of the vegetation on the right-hand side, especially the brambles,
06:45is actually growing from red rose land and should be cut back by Fursport's contractors,
06:50such as community property care. The council does tend to cut it back, but usually no more than once a
06:56year and only after receiving complaints. However, it should not be the council's responsibility.
07:03It should be Fursport's duty to maintain any vegetation growing from red rose land.
07:08That includes everything behind the wooden fence, which marks the boundary.
07:12That's what I was going to call for.
07:12I'm going to take a trip to the road every day.
07:16So,
07:17that's how the next thing I think that is.
07:26So,
07:28that's how I think that's how I've been doing.
07:29So,
07:30the next thing I've done,
07:33is it's your turn.
07:33So,
07:33that's how it works.
07:34So,
07:34and
07:38that's how it works.
07:40That's how it works.
07:51as you can see in this shot virtually all of the brambles are growing from behind the wooden fence
07:57which is on red row land this is not something new i've got pictures on my phone going back
08:04several years showing that at one stage the bin was completely engulfed by brambles because of
08:09first bought extremely poor maintenance standards it's a miracle that nobody has suffered an eye
08:15injury if they had it would be the residents of the maltings who would likely end up paying higher
08:21insurance premiums on top of the already extortionate maintenance fees because of first
08:26bought and red rose complete failure to maintain the area properly
08:35again we have the same problem on this side there is a chain link fence within this hedgerow
08:40so i presume half of it belongs to red row and the other half is the council's responsibility
08:46i would say there is more than a couple of brambles poking through from red rose side
08:50which again should be dealt with by first bought
09:17but anyway let's look at this
09:20particular pathway which i've documented in previous videos showing how first bought
09:25allowed it to become completely impassable due to overgrown vegetation including dangerous
09:30brambles despite multiple complaints over several months including complaints made directly
09:36to red row as you'll see apart from a few small sections most of the pathway remains obstructed
09:43by vegetation and brambles well into mid-october and this is despite maintenance fees continuing
09:50to rise year after year and now exceeding 400 pounds
09:56i mean really what can you say about this it would literally take five or ten minutes to cut
10:03these back
10:03these back
10:05these back
10:10these back
10:11there
10:11this
10:12this
10:12this
10:12this

Recommended