00:00Sa bawat negosyo, walang instant success, pero kinakilangan ng consistent na sipag at diskarte.
00:08Yan ang sikreto ng tapok nating business owner ngayong araw.
00:12Silipin natin ang kanyang kwento, dito lang sa negosyo tayo.
00:20Pag-usapan natin ang pagnenegosyo because balita ko kayo po ay isang professor by profession
00:27and you are also an HR trainer.
00:30I took up psychology and one of the things that takes psychology just is that it helps people.
00:36It came to my realization that companies, most especially for the smaller ones, the MSNs,
00:43they don't have the financial capacity to bring in a whole set of HR people to help the organization.
00:50As owners, they're wearing multiple hats.
00:53Your operation, your sales, you're doing all of this.
00:56And then people becomes an afterthought.
00:59Now, you're going to say, okay, ba't ako nawawalan ng taro?
01:03I cannot hire, I cannot retain.
01:05I'm having problems in terms of their performance.
01:08As mentioned, psychology is a helping profession.
01:11But we're going to put it in the context that we're helping the owners,
01:14let's say, strive in terms of making sure that the business is afloat.
01:18And at the same time, you're putting back sustainability and also security sa mga tao.
01:24So, that is where we're coming from.
01:26Ano ba yung mga na-encounter natin doon na challenge habang binibuild natin to?
01:31Correct.
01:31The challenge is always how to prove yourself in terms of client.
01:37Because the nature of the business, since it is a service,
01:40how you make sure that the owners would believe you that that person can help.
01:44So, you have to have the proper credentials, the proper experience,
01:48and you have the proper communication skills.
01:51Since you're in the service, if I cannot see the value that you bring into my organization,
01:56then I do not see why should I get your...
01:59That's right.
02:00So, ano ba tingin mo yung advice na mabibigay mo doon sa mga business owners natin?
02:05How important it is to take care of the people para magsaksidang isang negosyo?
02:08One of the most important things as business owners that you have to consider
02:13is that people should treat them as your stakeholders.
02:16Correct.
02:17It's not just your investors, it's not just your customers, but also your people.
02:22Your people are your internal customers.
02:24And the people who are working day and night, overtime,
02:28for your success and for the organizational success, they're there.
02:33So, you have to treat them with, of course, respect, DTT, and all of that.
02:36Because these are changing times.
02:39We have a lot of circumstances right now since new generation of workers.
02:44They bring in different set of behaviors, attitudes, preferences pagdating sa trabaho.
02:50So, there's a lot of companies that would like to compare,
02:54ah, yung mga dati ka diyan, ah, yung dati ka diyan.
02:57So, yung owners also have to evolve.
02:59The way you manage things 20 years ago, 30 years ago, is different right now.
03:04That's why we're having problems when it comes to employee retention.
03:08I always say, it's better to retain employees rather than to hire.
03:12Because the skill set is already there, the knowledge is already there,
03:15they're already familiar po na yung product servicing process.
03:18So, why not make sure that inalagaan saan?
03:22One lang imposible sa taong buo ang loob at pursigido sa pangarap.
03:27Yan po ang aral na ibinahagi sa atin ni Tristan Peralta.
03:31See you next time mga kanegosyo for another business stories na ibabahagi namin sa inyo.
03:37Kaya naman tara, negosyo tayo!
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