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Four In A Bed S31E30
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TVTranscript
00:00Good evening, everybody!
00:03Four sets of holiday hosts...
00:05It's a lovely stay, thank you very much.
00:06...have stayed at each other's places.
00:09Today, with all the visits over, scores are settled.
00:14I was devastated with the four.
00:17...and the payments revealed.
00:18I didn't ask you to put that in there.
00:20That's what you're paying for.
00:21I just didn't think it deserved that price tag.
00:24With four in a bed...
00:25It's the gameplay that you're playing.
00:27There's no playing here, Sharpen.
00:28Did anyone get a good night's sleep?
00:31To be accused of game-playing is extremely upsetting.
00:43It's the final day of the competition to be named Best Value Place of the Week.
00:48The rival hosts are assembling one last time...
00:51...to find out what they've been paid...
00:54...and settle some scores.
00:56Let's crack on with getting some answers.
00:57Kicking things off is Emma-Louise Sims, who was first to host this week...
01:02...alongside colleague Liv, who had to drop out of the competition.
01:06Time to get my answers.
01:09When the guests' carriages arrived at the Crown Inn in Saar, Kent...
01:13...I love the old building, isn't it?
01:14Oh, it's really cute, like I'm all set.
01:17Hello!
01:18Hello!
01:19Sharpen got a whiff of grandeur.
01:21This is quite nice.
01:23Smells fresh.
01:24Looks modern.
01:25While Mark and Annie...
01:26Cute little chocolates.
01:27That's kind.
01:28...thought the cost wouldn't trouble the royal purse.
01:31I'm impressed for a price.
01:32Yeah, I'm impressed for a price.
01:32It's unbelievable.
01:33Amy and Mark found bedding fit for a princess and her pee.
01:37I saw pillows.
01:39I like to see a pillow protector.
01:41But on closer inspection, they didn't give the decor their seal of approval.
01:45Old country pub.
01:47You would expect a nice wooden bed.
01:49Yeah!
01:50Something that's old and in keeping.
01:54And by morning, some hadn't had a regal rest.
01:57I did not get much sleep last night, did you?
02:01No.
02:01I could see the springs in the mattress like digging into my ribs.
02:05It feels like you're sitting in a hole.
02:06My hips are killing me.
02:07Your back's killing you.
02:09My back's hurting.
02:09So at Feedback...
02:11How did you sleep?
02:12We didn't.
02:14Some sleep scores weren't sovereign.
02:16The mattress was very uncomfortable.
02:19Oh, a six.
02:21Very disappointing.
02:23Now around the table, Emma-Louise wants to get the low down on one lie down.
02:29How did you sleep?
02:30You gave me a six.
02:31Unfortunately, the mattress was very uncomfortable.
02:34It felt like it was quite old because all the springs were like individually digging into your back.
02:38I'm sorry to say it was really uncomfortable.
02:39If it's uncomfortable, it's uncomfortable.
02:41So we found the same in terms of the mattress.
02:43Every time I moved, it made the really loud springs and things.
02:48At one point, Mark got up and Eileen bounced off.
02:50It was that bouncy.
02:53We only slept like two hours.
02:55I actually didn't get any sleep at all.
02:57It's not comments that we usually get.
02:59We literally saw every hour.
03:02I am so sorry.
03:03I've taken everything on board.
03:05Obviously, I have not slept in every single room in my place.
03:08The fact that the mattress is not to everybody's comfort, it's constructive feedback.
03:13That is definitely going to be the first thing that I'm going to change when I get home.
03:17Emma-Louise can now find out how much she's been paid.
03:20First up is Charbon's room, priced at £85, including breakfast.
03:2660.
03:2780.
03:2885.
03:29That's full payment.
03:31Thank you very much.
03:32Pleasure.
03:33It was excellent, valuable money.
03:34Now, if you put the improvements in place, starting with the beds, you can charge twice as much.
03:40Thank you very much.
03:41I appreciate that.
03:42It's making me cry.
03:43It was worth it.
03:45Next, it's Mark and Annie's room, which cost £95, including breakfast.
03:5060.
03:5180.
03:5290.
03:53So that's an underpayment of £5.
03:55Could you tell me why?
03:57Just the mattress.
03:58OK.
03:59I felt like we couldn't give you the full payment.
04:01That's the only issue.
04:02Thank you very much.
04:03I am shocked.
04:04I thought the underpayment from Annie and Mark was going to be a lot more.
04:08Finally, it's Amy and Mark's room, priced at £115.
04:11£115 with their breakfast.
04:1480.
04:15100.
04:16110.
04:17115.
04:18Full payment.
04:18Thank you very much.
04:19Despite the issues we had, the things we found, it was great value for money.
04:24I do really appreciate that, and I would have totally expected an underpayment.
04:29It's worth that.
04:30If you just make a few more tweaks, you could make so much more.
04:33You're sitting on a gem.
04:35I didn't realise they were all going to be playing nicey-nicey.
04:38Do you know what I mean?
04:38If we're going to come on here to make friends, then I suggest we go and join the club.
04:42With Stone Court House paying in full, Old Town House withholding £5, and Kit's Cotty
04:49Glamping paying on the nose, the Crown Inn finishes with a final bill average of 98%.
04:56Next to face the feedback, our married couple, Amy and Mark Culver.
05:00Let's get some answers, shall we?
05:01Yeah.
05:04Hi.
05:04Good morning.
05:05When guests pitched up at Kit's Cotty Glamping in Aylesford, Kent.
05:09Wow.
05:11Really nice.
05:11Some were happy to camp it up.
05:14Fluffy pillow, nicely washed and ironed and everything.
05:17Oh, that's nice, man.
05:19That's nice.
05:20What is coffee?
05:21There's no dust anywhere.
05:22I'd love it here if I was a kid.
05:24Yeah.
05:25I'd love it here now.
05:25Yeah, exactly.
05:27But Emma-Louise and Liv didn't think things were pitch perfect.
05:31Can you see the cobwebs, look?
05:33Look.
05:34Oh, it's a bit dirty.
05:35It's all dirty.
05:37At breakfast, Charbon surveyed the quantity.
05:40For one person, it's too much.
05:42For two people, it's not enough.
05:44For £35, I think it's a bit on the pricey side.
05:48Plate, cutlery.
05:49While Emma-Louise didn't want to work up an appetite.
05:52It's hassle, isn't it?
05:53By feedback, it was one set of comments about the clean...
05:57Dust, dirt and cobwebs, I thought.
06:01Yeah.
06:02..that left the hosts feeling less than serene.
06:04I don't agree with the four at all.
06:07It hurts.
06:08I know it does, but.
06:10Now around the table,
06:11Amy and Mark want Emma-Louise to dish the dirt
06:14on one particular score.
06:16So how clean was Kit's Coddy Gramping
06:18and you scored us a four?
06:23I was devastated with the four.
06:26It really hurt.
06:28It was just what, obviously, I found.
06:30Dust, dirt and cobwebs pretty much everywhere.
06:34There was dust on the bed frame and in the drawer
06:39and all the cutlery and everything.
06:41When your accommodation is outside,
06:43there's a lot of things that we can't control.
06:46Yeah.
06:46I do try really, really hard.
06:48To be honest, I didn't want to find anything.
06:50Did our feedback that we gave you have any impact on your scores to us?
06:56No, I was trying to not think about that and go in it with a straight head.
07:01I think it's a bit harsh, though.
07:03I have to comment on what I found and unfortunately I did find it.
07:06I think to have bugs and comment on that, I think that's a bit harsh.
07:10I did mention bugs.
07:11You did, your cobwebs.
07:12I didn't.
07:12It is a camping site.
07:14It is.
07:14So expect bugs.
07:16Glamping is not for everybody.
07:17I wanted to embrace it.
07:18I really did.
07:19That's your truth.
07:20We'll take that on board and we'll see what more we can do.
07:24It's not tip for tack.
07:26I've been honest to myself.
07:27If I was to come on here and not be honest,
07:30then what is the point of me being here?
07:32Amy and Mark can now count the cash,
07:35starting with Mark and Annie's pod costing £185,
07:39including a £35 breakfast hamper.
07:4240, 60, 180, 185.
07:46That's full payment.
07:47Thank you very much.
07:48Thank you guys.
07:49We're converted.
07:50It's good value for money.
07:52Next, it's Sharbon's Shepherd's Hut,
07:55set at £165, including the optional £35 for breakfast.
08:02120, 140, 150.
08:05So that's an underpayment of £15.
08:09Could you please explain?
08:10You've got a lovely place, don't get me wrong.
08:12The £15 deduction was purely done for breakfast.
08:14I didn't think it was worth £35 personally.
08:17We accept your payment.
08:19Thank you very much.
08:19Thanks, Mark.
08:20It was really good constructive criticism.
08:23He's given us food for thought.
08:25Literally.
08:26We will work on our breakfast.
08:28Finally, it's Emma Louise's stay, costing £170, including her £30 breakfast hamper.
08:41So that's a £50 underpayment.
08:45Would you like to explain that one?
08:46It just wasn't a great experience.
08:48I just didn't think the breakfast hamper was worth that.
08:51The cleanliness and just the whole experience, really.
08:55I think we were expecting an underpayment from you.
08:57Yeah, but probably not that much.
08:59But do you think it was fair?
09:01Yes, I stand for it.
09:02I do think my payment is fair.
09:03And I'm sure Amy agrees with me.
09:06Don't think she does agree.
09:07She doesn't agree.
09:08No, I don't think she agrees.
09:10That's the wrong word.
09:10I think she can understand where the thought process has come from.
09:14Yeah.
09:14Because it wasn't done out of malice or anything like that.
09:16Thank you for your payment.
09:18We do accept it, given the experience you had.
09:23I was expecting an underpayment from Emma Louise.
09:26It's not her bag.
09:28I'm glad she paid us anything, to be honest.
09:31With Old Town House paying in full, Stone Court House knocking off £15,
09:36and the Crown Inn docking £50,
09:39Kit's Cotty Glamping finishes with a final bill average of 87%.
09:45With half of the payments revealed,
09:47Stone Court House and Old Town House are yet to face their critics.
09:52Tensions have been simmering this afternoon,
09:54but I think temperatures are going to start boiling over.
10:04It's the final day of the competition to be named Best Value Place of the Week.
10:09Two sets of hosts have already found out what they've been paid.
10:13Next up is Sharban Demibasher.
10:15I've been looking forward to this.
10:18When guests checked themselves in to Stone Court House in Maidstone, Kent,
10:23everyone initially marbled at the set-up.
10:26Wow.
10:27Everything's in keeping with the building.
10:29It's beautiful.
10:30Nice, fluffy pillows.
10:34Oh, man.
10:36Wow.
10:36Look at this.
10:38That's some bed.
10:39Wow.
10:40Wow.
10:40This is stunning.
10:42But on closer inspection, Emma Louise flagged concerns about the cleanliness.
10:47Yeah, there's loads of dust round here.
10:50Look.
10:51Oh, my life.
10:53Massive hair on the inside of a duvet.
10:55And some facilities left Amy and Mark stony-faced.
10:59They're not even posh tea bags and you'd expect something a little more luxurious, I think.
11:03Well, it's a huge bathroom, but I wouldn't be able to get in that.
11:07Come morning, some slated the slumber.
11:10I don't think I slept last night.
11:11The noise from the door carriageway right outside my window.
11:15Noise from upstairs.
11:17It's really noisy, isn't it?
11:19Yeah.
11:19After about five o'clock, it really started going for it.
11:23Yeah.
11:23But at feedback, it was a facilities score.
11:26Four?
11:27Four.
11:27Yeah, I agree.
11:28That rocked the host.
11:30Really disappointed.
11:31And much better than a four.
11:32Four.
11:33Now around the table, Charbon wants to chip away at one of Amy and Mark's scores.
11:39How were the facilities?
11:40You scored me a four.
11:43Beautiful room, but style over substance.
11:46Thank you for the style.
11:47It's stylish.
11:48Expected higher-end products.
11:50We would have expected luxury products.
11:53What would you expect?
11:55There was literally tea, coffee and a couple of biscuits.
11:58Yeah.
11:59I think at your price point...
12:01What would you like?
12:02A box of chocolates?
12:03I guess a box of chocolates or a bottle of wine or something like that.
12:08Or at least a selection of teas or bubble bath or something.
12:10Yeah, but something better quality.
12:12Historic building, full-poster beds, Egyptian cotton bedding,
12:15goose-down duvets and bedding nerfing, roll-top baths.
12:19I struggle with the bath.
12:20Okay.
12:20All right, so I...
12:22We do have showers.
12:23Not in my room.
12:24No, but if you're booking our place, you'd know if it's a bath or shower anyway.
12:28Yes.
12:28So you wouldn't book our bath.
12:29So how is that my problem?
12:31But you put us in that room and that's what we've scored on.
12:35We do have everything there for a comfortable stay.
12:39Yeah, I don't think Charbon really took on board any of our feedback, to be honest.
12:44He was quite dismissive of it.
12:46I think he thinks we're a bit irrelevant.
12:48It was pointless points.
12:49You know, I don't know how I can improve.
12:51I got no answers.
12:52I think it was a really cheap shot saying style over substance.
12:56Charbon can now size up his stash.
12:59Starting with Mark and Annie's stay, costing 166 pounds.
13:05160, 180, 200, 210.
13:09Overpayment of 44 pounds.
13:12Thank you very much.
13:13It's a good location.
13:14The house is stunning.
13:16And we think it's worth more than you charge.
13:19Really appreciate it.
13:21Next, it's Emma Louise's room, priced at 176 pounds.
13:2780, 100, 120.
13:31An underpayment of 56 pounds.
13:34Could you explain?
13:35Yeah, just based on the lack of sleep and the cleanliness.
13:39OK.
13:40Do you think my place was cleaner than yours?
13:42No.
13:43Really?
13:44Yeah.
13:44Shocking.
13:45It's just what I felt that I thought it was worth.
13:48I think you were very hurt from the feedback we all gave you from your first visit.
13:54I actually wasn't.
13:55I feel like you've been playing straight from the beginning.
13:58And that's your opinion, but I haven't.
13:59I don't accept your payment.
14:09The underpayment by Emma Louise was just an insult.
14:12I had my reasons, but I knew he wasn't going to take it well.
14:16Finally, it's Amy and Mark's night, which came with a £186 price tag.
14:22120, 140, 150.
14:26Underpayment of 36 pounds.
14:29Could you please explain?
14:31We don't feel that the facilities that we had were value for money.
14:35I think our rooms are great value for money for what you get.
14:38I didn't sleep.
14:39The fact that I couldn't wash, I think that is more than reasonable.
14:42It's the game play that you're playing.
14:44There's no game here, Sharpen.
14:45He's not playing a game.
14:46We paid you £150 because that's the maximum price that we charge for our glamping experience.
14:54But you're a tent.
14:55Doesn't matter whether we're a tent or not.
14:56Doesn't matter.
14:56And don't say to me, well, it's just a tent.
15:00No, you're slagging down their business now.
15:02No, it's just a tent.
15:03The way that you are saying that, you're looking down your...
15:04No, you are slagging down their business.
15:05You are.
15:05I'm not looking down.
15:06You are.
15:07You are saying that as if you're looking down your nose at what we're providing and that
15:11isn't fair.
15:12You're comparing a four-posted bed with a roll-top bath in a luxury hotel compared to a tent
15:17and you're saying that's comparative.
15:19Yes.
15:19We'll agree to disagree.
15:21Thank you very much for the payment.
15:24It was hard to take that underpayment.
15:26There is a lot of game playing going on.
15:28We've been nothing but genuine and at no point have we played any kind of game.
15:33With Old Town House overpaying by £44, the host rejecting the Crown Inn's payment
15:40and Kitscotti glamping underpaying by £36, Stone Court House finishes with a final bill average
15:47of 69%.
15:51Last to learn their loot are Mark and Annie Ezekiel.
15:55Last up, our turn.
15:58When guests phoned it in at Old Town House in Margate, Kent...
16:02Oh, that was easy.
16:04Most were prompt with their praise.
16:07Lovely.
16:08It looks luxurious, it's stylish.
16:11Everything feels luxurious, doesn't it?
16:13Bath road, lovely, slippers provided, hairdryer.
16:17Very nice.
16:17But one guest felt dazed by the decor.
16:20I just can't do this wallpaper, it's literally giving me a headache.
16:24And spaced out.
16:25The whole room's just snug, isn't it?
16:28Over breakfast, some couldn't forget about the price tag.
16:31Do you think it's value for money?
16:32No, I don't.
16:33If you've stayed in places, let's say in major cities,
16:36those sort of accommodations will triple the prices.
16:39At feedback, Emma-Louise didn't think less was more.
16:42The price, I would expect someone to be here all the time.
16:45And her facility score...
16:46I'm going to score them a six.
16:48...left the hosts sore.
16:49I think that's very harsh.
16:51Yeah.
16:52Now at the table, Mark and Annie want to size up Emma-Louise's facility concerns.
16:58How are the facilities?
17:00Six.
17:01Harsh.
17:02Yeah.
17:03Small room.
17:05It was a very small room.
17:06It's a smaller room.
17:09Unfortunately, it's a listed building.
17:10We can't just knock down walls.
17:12The decor made it feel even smaller.
17:14I feel like it was a bit of nitpicking, to be honest.
17:17I felt like I was in one of those fairground houses where, you know, you walk in and you see
17:21all these different shapes.
17:22I can fully accept the wallpaper was not your taste.
17:27I felt it was just a bit too much.
17:28I feel like you're looking for problems.
17:31I'm not negative like you think I am.
17:33It's come across like that.
17:34This is how it's felt, this whole competition.
17:37You see, I haven't seen it like that.
17:39To be honest, overall, I didn't expect it to be that good.
17:41You don't expect it to be that good.
17:44Coming from you now.
17:46If something is right, then I will praise it right.
17:49Yeah.
17:50Mark and Annie can now tally up their takings.
17:53Starting with Emma Louise's room, priced at £180.
17:59£100, £120, £140.
18:02That's an underpayment of £40.
18:04Can you explain?
18:05It was just based on the room size and the remote hosting.
18:10You didn't take into account the location.
18:13You didn't take into account all the luxury you had in that room.
18:17£184 in toiletries.
18:19I didn't ask you to put that in there.
18:21But that's what you're paying for.
18:22I just didn't think it deserved that price tag.
18:24You're playing games.
18:26I'm not playing the game.
18:26I'm just being honest and true to myself.
18:28You can say that to yourself all day long.
18:30And you carry on being you.
18:32I am disappointed, but it was expected.
18:36Not surprised at Emma Louise's payment.
18:39She was a bit overly competitive.
18:41They decided I was playing the game.
18:42I honestly wasn't.
18:44Next, it's Amy and Mark's room, costing £265.
19:00I'm not going to lie.
19:01That's disappointing.
19:02We couldn't justify £265 on a room.
19:07We're just not that target market.
19:09So why punish them?
19:10It's not a punishment.
19:12It feels like it.
19:13But you've got to put yourself in that target market.
19:15But then there wouldn't be any competition then.
19:18There wouldn't be for us.
19:18Because it won't be fair then.
19:21You've come to what we consider luxurious and you haven't scored us on the luxuries or appreciated it.
19:26We felt that £200 was good value for money for that.
19:32Obviously very disappointed and upset by that.
19:35Have to accept it at the end of the day.
19:36We can't do anything about it.
19:38Mark and Amy's underpayment was a big shock.
19:41I felt that was a bit unfair.
19:43It's stunning.
19:44We're just not their target market.
19:46Finally, it's Sharban's stay, priced at £280.
19:51200, 20, 40, 60, 80, 300.
19:5920, 40, 60, 80, 400.
20:0520, 40, 60, 80, 500.
20:11Wow.
20:12Another payment of £220.
20:16Pleasure.
20:16Thank you so much.
20:20It's worth that.
20:21The luxury you provide, the attention to detail you provide.
20:24It is perfect.
20:26And the other reason is there's no way I can allow you two to win.
20:29Ooh.
20:31It was a gameplay from the start.
20:33I completely misread you.
20:36And I'll actually be glad not to hear your voice ever again.
20:39Great.
20:39Fantastic.
20:40Same to you.
20:42That massive £220 overpayment, just to prove a point, I do think he's, you know, the number
20:49one game player.
20:50Yes.
20:50I couldn't believe it, to be honest.
20:52It was complete shock.
20:53I felt like it came from a good place.
20:55The way I see it, I cheated to stop the other cheaters winning.
20:59With the Crown Inn underpaying by £40, Kitt's Cotty Glamping knocking off £65, and Stone Court
21:07House overpaying by £220, Old Town House ends the competition with a final bill average
21:13of 111%.
21:17With all the payments in, it's down to Charbon to reveal the winner.
21:22In fourth place, Stone Court House.
21:28I'm in fourth position, but I'm very happy to come in that position.
21:31If they're going to play the game, others are going to play that too.
21:34In third place, Kitt's Cotty Glamping.
21:43We came to third.
21:44Yeah.
21:45I'm really happy with that.
21:46Which means the top spot is between the Crown Inn and Old Town House.
21:52And the winner is Old Town House.
22:01Well deserved.
22:02Congratulations.
22:04We won.
22:05We won.
22:05To get that recognition after working so hard, it affected me more than I thought it would,
22:10to be honest.
22:11Congratulations to Mark and Annie.
22:18Charbon's game playing was a bit of a kick in the teeth, especially as I came second.
22:23But Annie and Mark, they deserve it.
22:25Cheers.
22:25Cheers.
22:28We came for the experience.
22:30And we definitely got an experience.
22:31We definitely got an experience, yeah.
22:33Cheers.
22:33We down to the Hammer.
22:41Cheers.
22:46Cheers.
22:47Feels good.
22:54Cheers.
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