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  • 2 hours ago
The government says new inspections, oversight, and efficiency measures will improve water services. Campaigners say lasting change depends on strong enforcement that delivers results for communities.
Transcript
00:00A major shake-up of the water industry is planned.
00:03Inspections without notice, tougher routine checks and clearer water efficiency labels are all being considered.
00:11Ministers say the changes aim to improve reliability, cut pollution and restore trust after years of leaks,
00:17sewage spills and supply disruption affecting thousands.
00:21A new regulator is proposed to replace off-watt with dedicated teams overseeing individual companies.
00:26Households would also see smart meters and mandatory labels on appliances, helping people track water use and bills.
00:35Campaigners welcome tougher scrutiny but argue reforms do not go far enough.
00:40Warning rivers will recover if accountability delivers measurable change.
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