Health Secretary apologises to patients on corridors

ODN

Health Secretary Wes Streeting apologises to patients on trolleys on corridors, saying: "Corridor care is never dignififed care - that's why I've committed to eradicate it over the course of this Parliament." Report by Kennedyl. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn

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00:00I am so sorry to patients who are on trolleys in corridors, because when I came into this office

00:0818 months ago, the NHS was using language like temporary escalation spaces to normalise something

00:15that should never be normal or considered acceptable, because corridor care is never

00:21dignified care. That's why I've committed to eradicate it over the course of this Parliament.

00:27We are seeing real improvements in urgent and emergency care. On New Year's Day, for example,

00:33we had the highest number of call-outs to 999 in the NHS's history, but ambulances arrived 15 minutes

00:40faster. So we're beginning to see things moving in the right direction, but as those stories,

00:46because it's not just about the pictures or the stats, it's the experiences of patients show

00:52for all the things I'm proud of in the NHS, this is no time for me to rest on my laurels. I've got

00:57a lot more to do, and I'm determined to do it.

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