00:00So what we're seeing here at Queen's in Romford is what can be done with the right approach
00:07and a change in culture that says that corridor care is not dignified care and not acceptable.
00:15And through putting in a number of changes, same day emergency care for the frail elderly,
00:21more senior clinical decision making at the front door from consultants,
00:26liaising directly with GPs, community services, the ambulance trust,
00:30they have managed to take the corridors from being full of beds to the ones we've seen today which are
00:38empty.
00:39And I wish I could tell you that in recent years corridor care has been just for Christmas and not
00:46for life,
00:46but I'm afraid we've seen it the other way around.
00:48In recent years corridor care has become normalized across the NHS to such an extent that it's become for life
00:53not just for Christmas.
00:54So that's why we are announcing 40 new urgent and same day treatment centres to improve access to accident emergency
01:09departments across the country
01:11to end corridor care and to make the difference that people rely on back by £250 million worth of investment.
01:19Okay.
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