How to use zoom backgrounds during sales meetings_

Richard Blank

Remarkable People Podcast. A Sales Masterclass on Communication and soft skills with Richard Blank  Everyone loves a great story, to be inspired, and to be given the tools and knowledge they need to succeed. Welcome to the Remarkable People Podcast! (RPP)  “Listen. Do. Repeat. For Life!”  EPISODE OVERVIEW:  This week’s episode is different than our normal episodes. Instead of focusing on our guests personal journey and story, it’s a sales masterclass on communication. Call centers, bettering yourself as a business owner and communicator, and so much more. So get your pens and paper ready. You are going to want to listen to this episode, take notes, apply it, rewind it, and play it again.  Our guest today is an entrepreneur, sales professional, CEO, coach, and more. And while he has done a lot of things well in life, he continues to study, becomes an expert at whatever he commits to, and now he’s here to teach us how to do it too. Ladies and Gentlemen, welcome to this weeks episode of the Remarkable People Podcast, the Richard Blank story!  https://youtu.be/DtA4s3MVSTY https://youtu.be/VKDC0MGqL0I

Transcript

00:00Boom. I was just going to say that because we're over Zoom, there's been several times where I've

00:05cut you off or we've talked over one another. That happens, especially in today's post-mid-COVID

00:12world, right? Because so many people are doing Zoom meetings. Are you teaching your people to

00:20give extra long pauses or are you just having them like what we're doing, just, oh, I'm sorry,

00:25and then moving on. How do you recommend the over-speak when there's delays in virtual

00:31communication? Well, you got to be very careful because if you do things like that, it'll almost

00:36look like those dubbed Kung Fu movies where it really looks off. So it's going to really throw

00:41you off. But no, listen, whatever happens on Zoom in regards to that, I think people can realize

00:46the rhythm. But the goal on the Zoom calls, see what people have in the background. So you can

00:52compliment someone's furniture, artwork, or a stuffed bunny rabbit in the corner. And so it's

00:59almost a goldmine of information of what people give you when you're able to look into their

01:05environment. But people aren't used to this. I mean, sure, in a meeting, they might be asked a

01:11question and occasionally a glance will be in their direction. But in Zoom, you're really just focused

01:17on this camera the whole time. It almost reminds me of Cindy Brady and the Brady Bunch when she

01:22lost her mind with that red light above the camera. And so it could be memorizing. It could

01:28something that could throw your game off. But, you know, to me, I just think that you should just

01:34almost enjoy it because we're very fortunate with technology to be able to do this. 50 years ago,

01:43we'd be in a lot of trouble. But the fact that I'm able to not have to jump on a flight to sit with you

01:48and do an interview, it's, hey, it would have been amazing to do. But then again, it's a lot of time,

01:54money, effort, and organization. And so we should embrace the positive of it and just take it from

02:03there. Yeah. So to our listeners, whether you've been in sales for years or you're a new beginner,

02:09what Richard's talking was observing the environment is crucial. The key is be genuine.

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